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Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 43%
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4949
COMPLAINTS
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Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
469
down
259
up
164
down
105


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
43%
Complaints
4949
Pending
0
Resolved
2147
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] related photos (810)

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Life Insurance Corporation of India [LIC] Complaints & Reviews

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 nilesh5684 on May 24, 2020
Respected sir/mam,

In lichfl, if interest rate increases then lichfl increases rate of interest automatically without informing to customers but when interest rate decrease it is not decreases automatically, for decreasing every time it apply 10000 + 1800 = 11800 charges. I already submitted lots of complaint against lichfl but still no action taken on it.

Kindly look into the matter asap.

Complaint Status


[May 24, 2020] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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     Mrparwana on May 23, 2020
    [protected] मैं डबल प्रीमियम जमा हो गया लेकिन मेरे दोनों रसीद पर Next डेट सेम शो कर रहा 1 प्रीमियम वापस किया जाए

    Transaction Reference Number : HGA1P177F[protected]
    Payment Date :[protected]:40:46
    Receipt Amount : 1374.00

    BillDesk Support

    Complaint Status


    [May 23, 2020] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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       VijayRanekar on May 23, 2020
      Dear Sir/madam,
      I am Vijay Ranekar.
      I was agent with Life Insurance Company.
      Now from 2013 I am not doing the business nor to renew the licence.
      My agency is already terminated but in IRDA site my PAN Number is showing LIC license in inforce status.
      My pan card number is not remove from IRDA PORTAL.
      So you are requested to remove my pan in IRDA PAN LOOK UP portal.
      My agent’s CODE No. 04911975
      Mobile No: [protected]

      Complaint Status


      [May 23, 2020] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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         Aditya Prakash Goel on May 16, 2020
        I am having Jeevan Suraksha Endowment policy No[protected]. I have not received annual pension due on 1st April. Due to lockdown I am not able to visit your office.
        Pl advise how I can submit life certificate. Please provide the format and email where it can be sent
        Savita Goel
        mobile [protected]
        adityap.[protected]@gmail.com

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          Life Insurance Corporation of India [LIC] — website not working. unable to apply for loan

           Vivek Sequeira on May 14, 2020
          Hi team,

          I am unable to login to customer portal from last 5 days as it shows the error "unable to connect...
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          Life Insurance Corporation of India [LIC] — premium payment issue

           Ramakrishnan_t on May 14, 2020
          Sir, i had paid the premium of a policy in https://ebiz.licindia.in/ this website through bill desk on 13/05/2020. The premium...
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          Life Insurance Corporation of India [LIC] — two customer portal account

           M Ananth Pai on May 13, 2020
          Have two different user id of lic with spouse policies under them. Online in these user id's one of the user id is not updating...
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          Life Insurance Corporation of India [LIC] — renewal premium amount deducted from, hdfc credit card through billdesk but not updated at lic site yet

           jagannath.sarkar on May 12, 2020
          My lic premium amount was deducted from my hdfc credit card smartpay service through billdesk on 8th may 2020. But still not...
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           Rameshwari Devi Jat on May 8, 2020
          Sir kindly my Lic user id ( [protected]@gmail.com ya -[protected] ) ko delete ya log out Karne pls
          My name- Rameshwari Devi Jat
          My Lic policy number[protected]

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             Manikanth Acharya on May 5, 2020
            I was paying my LIC Premium through using e service, at the end of the transaction i got a error message saying that 'transaction is failed try again' but money has been deducted from my back account and not being updated in LIC.

            Policy no:[protected]
            Transaction date : 05/05/2020

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               Raju Poga on May 5, 2020
              Sir.LICHFL closed their site to submit application for moratorium. They didn't give any intimation to the barrowers. They are collecting 9.05 rate of interest from the existing customers. Remaining companies decreased rate of interest. But LICHFL yet not decreased. Sir.please look into this issue. How can we pay EMI in this critical situation.

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                 Aishwarya Vatsa on May 5, 2020
                Dear Sir,
                My query is that, I am trying to pay premium online from past few months,
                and details are not showing. Kindly help to me pay premium online.
                My LIC Policy Number is[protected]Kumar Utkarsh Singh)

                I will be always grateful to you..

                Yours,
                Kumar Utkarsh Singh
                [protected]

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                   T JAYAKUMAR on May 4, 2020
                  I payed my LIC Premium of RS. 766 on 04/05/2020 through ebiz.licindia.in/D2CPM/#DirectPay
                  But I haven't received a payment receipt for this payment. Kindly look into the same and send me the receipt as soon as possible.

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                    Life Insurance Corporation of India [LIC] — hard earned money stuck in lic policies indefinitely

                     Yash Bichu on May 2, 2020
                    Dear sir/madam,

                    My name is yashovardhan milind bichu and i writing to your regarding my hard earned money...
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                    [Resolved]

                     Sourav Dandapat on May 2, 2020
                    I paid my premium of policy no[protected] &[protected] Rs 2340.58 by UPi I payments through phone pay on dated 30th April 2020. Amount debited from my account and showing transaction successful but I don't received any receipt.Transaction copy is-HDF05CAF4FEC6664C9FB90FAC811BCD4EFE. Pls solve my problem.


                    not receiving my premium receipt
                    Complaint marked as Resolved May 4, 2020
                    Till now no step have been taken by company

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                       Parameswar Kishan on May 1, 2020
                      I have lic policy no[protected].
                      I have payment 14808.00 on date 31/3/2020 through debit card. But once again payment on 21/4/2020 auto pay 14808.00
                      Please return 14808.

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                         bhargavi sarilla on Apr 30, 2020
                        I tried updating profile from portal but it seems gender dropdown is disabled.
                        Please sort out this issue.

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                           Arun M I on Apr 30, 2020
                          I made premium renewal payment of Rs.3840/- on policy no.[protected]. The payment was successful. But I did not get the receipt and the portal is showing that there has been no transaction as on 30.04.2020. Kindly attend to it.

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                             chaton on Apr 29, 2020
                            Find attachment below regarding not getting premium receipt.


                            not getting premium receipt

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                               chaton on Apr 29, 2020
                              Lic of india
                              lolicy number:[protected]

                              name:- sumitra kundu

                              submit a successful payment screenshot photo regarding above policyholders on 27/04/20.

                              Till date not getting the premium receipt from lici


                              not getting premium receipt from lic

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