Life Insurance Corporation of India [LIC] — not able to register to lic portal

Address:695015

Tried to register a new user to the lic portal using the policy number provided by lic in the policy document and sent as policy renewal reminder sms. Not able to register as the portal shows the error message "invalid policy number". Tried multiple times, but the same error is shown. I am sure the policy number is correct. Have sent a mail to the portal support, but have not received any response yet.
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Policy no.[protected]; DOB - 21/01/1985 ; Mobil no. [protected] ;
Premium amount - 6893.00
Unable to login in to new portal
My licence policy no. is[protected]
I m not able to login through costomer portal

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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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