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Life Insurance Corporation of India [LIC] Complaints & Reviews

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1.8
Updated: Jan 2, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 71

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M
mkumar4
Jan 9, 2019
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Address: New Delhi, Delhi
Website: www.licindia.in

One 1 jan 2019 i made a payment to for my policy number[protected] of
Amount 17774.
The first transaction was failed with a message "bill desk transaction
Failed" so i initiated a new transaction that was become successful.
The amount get debited in both the transaction. After waiting for 7
Day stranded time i contact to icici bank, as per them both the
Transaction was successful.
Request you to please check it on priority basis & revert me back the solution.

Please refer the below details for your reference:
Policy no:[protected]
Transaction number 1:[protected]Unsuccessful debited) inr 17774
Transaction number 2:[protected]Successful debited) inr 17774
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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Dear sir I transaction on 02/01/2019 rs 10442/- rs in policy number[protected] for lone and transaction number[protected] dear sir my bank account transaction successful but lic transaction is not complete dear sir please help me clear my lic transaction my mo number [protected]
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Sir my policy no[protected] I surrender policy 19/12/2018 in nallasopara branch I went branch three time for inquiring but they are not given any satisfaction.
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LIC customer portal says "Network Error, please try again later" when trying to login.
I have to collect my premium payment receipts from the portal. But, it is down.
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    P
    Poovendiran
    from Bengaluru, Karnataka
    Jan 8, 2019
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    Address: 600045

    Hi,

    I registered my LIC Policies and registration was successful, next step if I try enrolled my policy under "Corporate Portal"for Cognizant, it shows error that I m not a registered user:

    "It seems that you have not yet registered yourself in our Customer Portal.
    Kindly click here www.licindia.in to create Portal-ID."

    But I have already registered my policies. Please let me know how to enroll it with employer.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    I am facing the problem while login with your portal "We have migrated to the New Portal. It seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance."
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    Hi,
    I am not able to log to the portal using my id and password.
    My details are as follows:

    Policy No:[protected]
    Name: Bikram Dey
    Amt:1297/-

    After repeated attempt it says "this no is already registered". Please do the needful so that I can furnish my details.

    Regards
    Bikram Dey
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      Priti Kishore
      Jan 8, 2019
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      Address: 560066

      Dear Sir/Madam,

      I have taken a Home Loan from LIC HFL, Indra Nagar, Bangalore in the year 2016. The current Rate of Interest is 12.1% as per the records however the interest should be less than 10%. I have verified the same with other existing customers. When contacted the bank person, he is asking me for a cheque.

      Due to this, my principal portion has reduced by 50% in 2018 when compared with 2017.

      How do I resolve this issue without any extra payment from my end?

      Thanks,
      Kishore
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      I have paid the LIC premium online (Netbanking) ICICI bank. on Jan 3rd 2019. Saw a message failed but the money is deducted. Once again I performed the payment via another transaction.

      Kindly help to understand what is next with the failed transaction.

      My policy number:[protected].
      Amount deducted 5303.68 Rs
      Reply
      I would like to know that is LIC intentionally designed the new portal to throw us from LIC to private insurance firms.
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        S
        sumitmadaan
        from Behror, Rajasthan
        Jan 8, 2019
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        Address: 122001
        Website: ebiz.licindia.in

        On 04/01/2019 i registered for premier service but for the past 6 days the status is still showing as published, but till now it shows 'required premium service registration' in premier service section, in status showing under process, as mail came on 04/01/2019 saying within 4 working days you will get confirmation mail, but till 06/01/2019, no mail has came.

        So please resolve this issue. Please accept or reject the request. Please dont keep under process for so many days.
        Once it is resolved i am awaiting to use the premier services. I am not able to use premier services due to this.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          S
          Shashank Janardan
          from Bengaluru, Karnataka
          Jan 7, 2019
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          website - unable to connect to the network, please try again later

          Website: ebiz.licindia.in

          Whenever i tries to login to https://ebiz.licindia.in/ getting message like unable to connect to the network, please try again later. The issue is coming from 7th jan 2019 morning. Still did not succeed.

          Also it takes long time to get response from website. Its not user friendly too.
          Please help in resolving the issue as it has blocked my it submission process....
          +3 photos
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          P
          pradyutmondal
          from Mannarakkat, Kerala
          Jan 7, 2019
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          I am pradyut mondal. I am staying in kochi, kerala, today i have send my brother for submitting the bond with claim sign form and copy of pan card, aadhar card, bank detail, but your branch not received that paper.
          Because, they want original bank pass book.
          Any where not maintain in your form what you have send, original pass book is required. How i will show my bank pass book in original, i am staying in kochi kerala.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          Old Customer Portal could not able to get link
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            D
            Dhanalaxmi Cs
            from Bengaluru, Karnataka
            Jan 7, 2019
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            Address: Bangalore, Karnataka, 560 078
            Website: www.licindia

            7th january, 2019.
            Sir,
            I had registered lic policies of myself, my spouse & my children in lic portal. When i login to my registered portal id to pay my child premium online, the message reads no policies available. Even last month, i paid my wife's policy online but now i am unable to pay premium. There are no policies in my portal. Kindly help me? How to retrieve all my policies & pay the premium.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              V
              Vijaya Saradhi Y
              from Hubli, Karnataka
              Jan 7, 2019
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              jeevan aadhar 114

              Address: Hyderabad, Andhra Pradesh, 500062

              Jeevan aadhar policy number[protected]

              I had taken this policy and paid the premiums for 15 years, now lic says that there is no benefit nor i can surrender this policy, my handicapped son will get the benefits only i die... From this policy, after my death (Do not know when it will come), who will help my son to run around lic to get the benefits?

              This policy terms are not proper and clear. We thought lic is...
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              S
              SHAILESH KUMAR Kumar
              from Ambala, Haryana
              Jan 5, 2019
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              Address: 124507
              Website: www.navsancharsamachar.com

              Respected sir

              We have to deposit loan interest of lic bahadurgarh, when i went on window the cashier (Mie, bahadurgarh) looked and rejected due to defeced that i marked with circle.

              Kindly do some necessary action against such type of problem. And i can fill my loan interest same.

              Regards

              Shailesh kumar
              Bahadurgarh
              [protected]/ [protected]
              +1 photos
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                M
                msuryava
                from Noida, Uttar Pradesh
                Jan 4, 2019
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                Hi Team,

                My personal details on Customer portal of LIC are incorrect it is showing my gender as male and my husband gender as female .

                I have called LIC customer service helpdesk several times but issue still exists and dropped mail to [protected]@licindia.com many times however no response from them as well.

                if my issue not resolve I am going to stop using LIC policy and will make sure my friends/families/colleagues are also not using it.

                very bad service to support to solve customer queries

                Madhuri Suryavanshi
                Policy No:[protected]
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  P
                  pravin golatkar
                  from Mumbai, Maharashtra
                  Jan 4, 2019
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                  Address: Mumbai City, Maharashtra, 400067

                  With reference to my annuity no. Ls0074203.

                  From lic of india p&gs deptt., new india bldg., 2nd floor,
                  S. V. Road, santa cruz-west, mumbai i have so far not received annuity instalment amount against the above mentioned policy no.

                  As instructed by you i have already forwarded alive certificate, copy of pan card & copy of aadhar card to your following e-mail

                  Pgs. [protected]@licindia.com

                  Please check and reply immediately per return e-mail

                  Please note my e-mail id :- [protected]@gmail.com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    S
                    swapna173
                    from Hyderabad, Telangana
                    Jan 3, 2019
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                    I have opted for a housing loan from Kukatpally, Telangana that got approved in Jul 2018 with EMI starting from Aug 2018.

                    LIC Representative was quite irresponsible in terms of communicating the details of loan to me and short-tempered
                    1) Loan amount requested vs approved. Was not communicated
                    2) No details of processing fee included.
                    3) Asking question on amounts reduced. He used to shout on the call and send message later indicating sorry if I spoke wrongly
                    4) Last amount disbursement sms received and reflected in system but no cheque in hand. Now he indicates to my brother that approval signature is still pending.

                    So now I would be paying EMI on the amount that is not even received to me?
                    How is LIC operating now?

                    No option on website for customer care approach. It just provides a reference but no communication via any means to the consumer.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      K
                      Kasireddi Yernieswararao
                      from Delhi, Delhi
                      Jan 3, 2019
                      Resolved
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                      Resolved

                      My name: kasireddi yernieswararao

                      On 2-jan-2019, i made quarterly installment payment of rs. 3306 through icici internet banking.

                      Money got deducted from bank account but while web page is redirecting to billdesk, error occured & lic installment is showing as not paid.

                      In my icici transaction history it shows:
                      Bil/onl/[protected]/life insur/lic_pici7062805/my lic

                      Please help me in resolving this.
                      +2 photos
                      Jan 3, 2019
                      Complaint marked as Resolved 
                      Now I received receipt of success transaction through email & sms
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Jan 03, 2019
                      Updated by Kasireddi Yernieswararao                       My policy no:[protected]
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                        A
                        ashwiniac
                        from Mumbai, Maharashtra
                        Jan 2, 2019
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                        Address: New Delhi, Delhi, 110058

                        My employer had a superannuation policy and when i left them in 2003, a annuity was started and

                        I have been receiving annuity for pasts 15 years for the above annuity.

                        Regarding above annuity i have not received the neft to my account since may 2017, hae sent letter in october 2018 and mail in dec 2018, but no response.
                        Request concerned officers to look into this and update status.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          CHANDRANI PAUL
                          from Hyderabad, Telangana
                          Jan 2, 2019
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                          Address: 700110
                          Website: www.licindia.in/Corporate_MainPage.html.

                          Do I have to enroll my existing policies for the corporate employer in every year, to able tax exemption?
                          I was enrolled my policy for the financial year[protected].But for this[protected] i am unable to enroll my policy for cognizant, as the below URL is not being accessed.
                          http://www.licindia.in/Corporate_MainPage.html.

                          Please guide if there is any other way to enroll policy for the corporate employer.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          View replies
                          Sir, i pay LIC policy n.[protected]/- online. Amount deducted to my account but payment receipt is not come in my email id.
                          Payment I'd -PVM[protected].
                          Lic order number[protected]

                          unable to enroll policy for corporate employer(cognizant). - Comment #3313515 - Image #0
                          Reply
                          I am trying to make my online payment. On selecting any mode of online payment, and clicking on the action button, there is no response...no error message, no redirect to the bank site, nothing!!

                          I tried this multiple times. I am using Chrome and did not have this issue for payments before.
                          Reply
                          Sir,
                          Please provide me user ID and password
                          Agent code-3439616
                          Branch code -616
                          My mail Id -anand.[protected]@gmail.com
                          Reply
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                            S
                            Sumit Kumar Bisalwas
                            from Siliguri, West Bengal
                            Dec 30, 2018
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                            Address: Bhiwani, Haryana, 127021
                            Website: 9992189696

                            Sir, i satyavir singh, took lic on 28.03.2018 at bhiwani, haryana and paid one installment on same date. After a few days my lic agent died due to heart attack and i now i have no any proof in this regard. Please help me. My mobile number is [protected].
                            I think my lic installment is also due as the same are due after every six months. Please do the needful at the earliest
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            I Can Not Open My Login Portal . I Want To Pay My Lic Premium . Plz Help Me How To Open LIC Portal And How To Pay LIC Premium Online.and how to know my premium.
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                              S
                              Sheikh Ajmaluddin
                              from Mumbai, Maharashtra
                              Dec 28, 2018
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                              Address: 560035

                              Hi lic,
                              I am getting calls from lic of india for promotional work, this happens almost daily and bit annoying. A automated lady talks "namaskar ye call lic of india ki taraf se hai... And so on."

                              Can you please remove my number from your database/list?

                              Let me know if i need to contact lic by any other means

                              My number is [protected]
                              Name: ajmaluddin sheikh
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                M
                                Maganty
                                Dec 27, 2018
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                                Address: Nellore, Andhra Pradesh, 524002
                                Website: google . moicrosoft

                                I am regular user of this service for the last 10 yrs for premium payment. Last two months i am unable to pay the premium nor see the up dates. Lic will be responsible for any lack of delay in payment. We dont get any intimation for payment alert also. I strongly requeset to resolve and put old soft ware in use till they stabilise the new one. Even payment without log in is not opening —
                                I am frequent traveler and cannot carry cash. Moreover as per goi (Government of india) and banking sector rules i cannot draw the huge amounts.

                                Kishore [protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  R
                                  rajmba
                                  from Mumbai, Maharashtra
                                  Dec 27, 2018
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                                  Address: 212303
                                  Website: lic

                                  Sir policy no[protected] sona devi[protected] loan amount 45000 rs a/c no [protected] bank of baroda.
                                  By lic give me loan[protected] neft-axisp[protected]-licallahabad 45000 rs.
                                  Gross loan payable 49085 rs[protected]
                                  Policy no[protected] rajkumar yadav[protected] loan amount 28000 rs a/c [protected] bank of baroda.
                                  By lic give me loan[protected] neft-axisp[protected]-licallahabad 28000 rs.
                                  Gross loan payable 29630 rs 10/12/2018.
                                  Fraud my loan recavery if real fraud by lic than without panality not resalved.
                                  Note ; resalved recavery panality one policy 20 lac rs

                                  Rajkumar yadav
                                  Co [protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  View replies
                                  Sir, i made an online policy payment of LIC from my RuPay debit card on 21-December-2018 but the transaction failed midway, and my bank account's balance was deducted for this failed transaction.
                                  Hoping for a nice solution to the problem.
                                  Reply
                                  Hi,
                                  After the new portal migration of lic, it's showing mismatch in gender. Instead of female it's showing male.
                                  I have tried contacting lic, but it's of no use
                                  Please help me correct the gender as female in my policy[protected].

                                  Looking forward to the resolution of this asap.

                                  Thanks,
                                  Grishma Thakkar.
                                  Reply
                                  I have surrendered my policy at divisional office to mr. Srinivasan (crm manager). Policy no.[protected]. There is no reply or confirmation or any other proceedings for the same even after 15 days. So i request you to send the confirmation order for the above policy surrender as early as possible.
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                                    S
                                    Sarita Rojat
                                    Dec 26, 2018
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                                    Address: Mumbai City, Maharashtra, 400055
                                    Website: ebiz.licindia.in

                                    Recently lic site has been migrated, in new version after login, it is showing my gender as male instead of female

                                    When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't add it because my profile gender is mentioned as male.

                                    I tried updating profile from portal but it seems gender dropdown is disabled.
                                    Site is not allowing me to add any new policy due to gender mismatch.

                                    Please let me know how can i update these details.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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