[Resolved] Limeroad.com — Wrong item delivered! | |||||
Order number [protected] I ordered a chanderi kurti in yellow color for rs 2400. They delivered absolutely wrong blue colour cotton kurti, even an maid wouldn't wear! I will never order again from here... I tried calling on the toll free numbers to lodge a complaint but its all voice based, there is actually no one i could speak to, then i emailed and got an automated reply to my dismay! That too after two days of my sending the email complaint.in this back n forth i had lost my 7 days of refund and finally i think i am stuck with what is sent to me. So unfortunate that there is no human interaction to resolve an issue which is a terrible mistake or fraud from there side! I would go to higher authority of this is not resolved here! Was this information helpful? | |||||
Dec 4, 2016 Complaint marked as Resolved LimeRoad customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 LimeRoad Customer Care's response Hi, we are so sorry you had bad experience with us. Please please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.
| |||||
 4 Comments | |||||
Comments
My order no:[protected] actually I have booked lofers in buy1get 1 offer but I have received only 1 pair of lofers will u please return my order
Reply
LimeRoad Customer Care's response, Nov 13, 2016
Verified Support
Hi, we are so sorry you had bad experience with us. Please please feel free to write to us at heretohelp@limeroad.com or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.
On 18th November RS 554 has paid from credit card of last 4 digit... 1353 at 5:35 pm evenning.Result shows no order has placed.
![]()
LimeRoad Customer Care's response, Nov 21, 2016
Verified Support
Hi, Hi, we are so sorry you had bad experience with us. Please please feel free to write to us at heretohelp@limeroad.com or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.
I ordered 4 jewellery pieces from limeroad worth 1024 INR but to my shock i received some other pieces and now when i want to return it i see a message being displayed saying those jewellery pieces are not covered under return policy heck! i tried calling and mailing but noting worked out
just because some item is not covered under return they will send some other thing and say it cannot be returned.
never going back to that site and i request others to do same
the numbers which they are giving here are useless as they wont connect you to any customer care executive but a recorded message will be played and yes every call is charged
useless site and useless people
its just a fraud who is making fool out of buyers
just because some item is not covered under return they will send some other thing and say it cannot be returned.
never going back to that site and i request others to do same
the numbers which they are giving here are useless as they wont connect you to any customer care executive but a recorded message will be played and yes every call is charged
useless site and useless people
its just a fraud who is making fool out of buyers
Hello
I ordered shoes and shirt which was extra large in size and and not the same which was ordered. I claimed for refund and after some days i saw status of successful transfer but my bank account was not credited with the same.
My ordered no 10757781 and 10917499. I have filed complain but they told me to reply within 48 hour and they still didnt reply to me after 5-7 day. I filed written complain also.
I ordered shoes and shirt which was extra large in size and and not the same which was ordered. I claimed for refund and after some days i saw status of successful transfer but my bank account was not credited with the same.
My ordered no 10757781 and 10917499. I have filed complain but they told me to reply within 48 hour and they still didnt reply to me after 5-7 day. I filed written complain also.
LimeRoad Customer Care's response, Apr 30, 2017
Verified Support
Hello, as informed by the customer care team, your refund has been issued already today. It takes 7 working days for the refund to reach your account. Your patience is appreciated. Anurag!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
1210
Pending
0
Resolved
487
View all 1210 LimeRoad reviews & complaints
+91 12 4668 3700
4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
View all LimeRoad contact information