[Resolved] Limeroad — Refund not credited to my account

Reshmak

from Mumbai, Maharashtra

Website:

Limeroad

Its almost 10 days following up on refund limeroad customer care is saying refund already provided and all where as same is not credited to my account
order no. [protected]
these people are just fooling around customers they are not refunding for the returns made this was my first online shopping thru limeroad really a bad one they have bad customer care and not at all trust worthy the ARN no. that they gave me to check with bank is not valid as well. I m still waiting on the refund to appear on my account ...
not at all acceptable service from limeroad
please help to get the refund credited asap to my account

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Feb 15, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

LimeRoad Customer Care's response Hi Reshma, apologies for the inconvenience. However, we have already issued the refund for you successfully and all the necessary details have been sent to you in email. Please speak to your bank with ARN number we gave for the refund. If bank denies the same then you'll need ti file a charge back with the bank. The refund was successful from our end. Please speak to your bank about this. Anurag!

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Comments

Jignesh Khadaliya

from Ahmedabad, Gujarat

My order id is #[protected] I have return the order last 6 day and last 3 days my refund payment is process so which day my payment is returns is my account plz call me ya text msg.

LimeRoad Customer Care's response, Jan 17, 2017

Verified Support

Hi Jignesh, we have already issued the refund for you on 01/11/2017. it takes 7 working days for refund to reflect in your account. Please wait for 2 more working days and refund will show in your account by name AM Marketplaces Pvt. Ltd. You may not get SMS from bank about this. Anurag!

Mehak Jamwal

from Jaipur, Rajasthan

Have not received my refund amount back into my account since one month..
This is a fraud site
Plz don't buy anything from here.

LimeRoad Customer Care's response, Jan 17, 2017

Verified Support

Hi Mehak, We are so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

Prachi Pundir

from Delhi, Delhi

Sir
I am Prachi pundir and I have ordered a combo of buy 1 get 2 free. It was transported in different segments. The first segment was including blue cotton jacket ( order no- #[protected]) but instead of that I have received a brown pullover deleiverd on 10-01-17.
I have filed for the return on the same that as of delivery[protected] but the pickup is not been fulfilled..I have mailed your support center, shadofax ( transport ) and even the pickup guy who had kept me in dark by saying I would come eventually he switched off his cell phone.
Today is the seventh day, and Mark my words, if there is no pickup today, then I will surely take action.

I even got a response from your support centre that action is taken but still no progress.