LimeRoad Complaints & Reviews

Address: Ballia, Uttar Pradesh, 277301

Website: www.limeroad.com

Cash on delivery orders two jeans I did when I opened my packet If it was wrong, that he was not ordered
How do I know if the wrong order, which was the least they could have ordered You may withdraw your order and give my money back
SO PLESE REFUND MY NONEY
MY ORDER NO IS-[protected]

Maine do jeans order kiya tha jb hm apna order liya aur use khol ke dekha to usme wrong color ka and wrong Product tha
To aap apna order le jaye aur aur hamara paisa vapas kare

Mar 24, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

LimeRoad Customer Care's response Hi Raghuraj, I apologize for the inconvenience caused to you. we have already raised the return for you and its under process. We will pick the product from your place and will send the refund in your bank account. Please refer to the email we sent to you for more details. Anurag!

May 17, 2017

Updated by MaHAkaL LL Solved

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S

shubhasree

from Hyderabad, Telangana

Feb 20, 2017

I have returned the order but not yet refunded

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LimeRoad Customer Care's response, Feb 21, 2017

Verified Support

Hi Subhasree, I am so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

K

Kamlesh Mitawa

from Pilani, Rajasthan

Feb 23, 2017

Sir ., i ordered a women dress ...and i receive that, but that dress was different dont look like that ...i dont like that ...so i want to return that dress...so i submit return request, but i cant get any response of that request...so plzz help me...i want to my money back after returning back that product.. soon as possible...thank ...you sir..

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Address: 382418

I have purchased shoes before 15 days from limeroad then i observed right shoes back side gum joint breaking then i called to limeroad customer care they told me our return policy are 7 days from delivery but when i order time ask to customer care they told me if after 7 days defect in product so you can return the product that basis i have purchased from lime road

+3 photos

Mar 18, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

LimeRoad Customer Care's response Hi Dipak, For immediate assistance please call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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R

Rccc

from Delhi, Delhi

Feb 22, 2017

I will not buy anything from your site.
U send 5 irratating messages daily.
Donot send any kind of message (promotional; 3hrs left, 100 credit etc etc)

Stop it.
[protected]

Shoes Defect - Comment #2665721 - Image #0

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Address: Aizawl, Mizoram

Website: [email protected]

I've made an order on Limeroad. As the product was not as expected, as suggested I placed my return on Order No. [protected] and as was picked up by Delhivery Aizawl from me. When we track from the Delhivery office it was delivered DTO on Jan 23, 2014 ref. no.[protected]

But, i have not received any amount refund till now.

Can you make it as soon as possible.

Mar 14, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

LimeRoad Customer Care's response Hi, we have already issued the refund for you in LR credits and is available to be used in your next order with us. If you want the refund in your bank, please send your bank details at [protected]@limeroad.com and we will assist you on this. Anurag!

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Address: 781354

Due to Wrong feeding of e mail address I am not being able to have any clue about my limeroad order number [protected]. Please help me. My correct mail address is "[protected]@gmail.com". Now I want you kindly to look into the matter and help me to trace the order as I am in urgent need of the said item. And you are also requested to corelate the order with the email adrres provided above !! Yours sincerely Tarun Kalita

May 15, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Feb 06, 2017

avinash ml's response Colour problem

Verified Support

Feb 07, 2017

LimeRoad Customer Care's response Hi Tarun, Your query has been responded on Facebook. Kindly refer to the same. Thanks, Anurag!

Feb 23, 2017

ttttttttttttt's response Kindly refud...MY Contact no is [protected] and Email ID is swati.[protected]@gmail.com

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A

avinash ml

from Yellapur, Karnataka

Feb 7, 2017

[protected]

Wrong feeding of e mail address no trace of my order - Comment #2655019 - Image #0

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LimeRoad Customer Care's response, Feb 8, 2017

Verified Support

Hi Avinvash, I am so sorry to know that you had a bad experience with us. Please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

S

Shreeman Shreevatsa

from Mysore, Karnataka

Feb 13, 2017

Plz refer this order no.8440993 under buyone get one section, there i ordered black cotton vest under buy1 get1 offer but when i got my order there is only 2 in no instead of 4 as it is under buy1 get1 offer. plz check into it and revert asap.

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LimeRoad Customer Care's response, Feb 14, 2017

Verified Support

Hi Shreeman, to avail this offer, you need to add minimum two quantities from the B1G1 catalogue in the cart. You will get 50% off on the MRP for all the products added in the cart. However, you get the same number of products you chose in the cart. Anurag!

M

Minakshi Negi

from Dehra Dun, Uttarakhand

Feb 17, 2017

I just want to say that I had order a multi color top XL.and I received it.and I had return that item .so in exchange of that I need XXL top. With same rate ...it should be large in size...so I request u to sent it immediately...

Wrong feeding of e mail address no trace of my order - Comment #2662650 - Image #0

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LimeRoad Customer Care's response, Feb 21, 2017

Verified Support

Hi Minakshi, I am so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

T

ttttttttttttt

from Mumbai, Maharashtra

Feb 28, 2017

I ordered a floral one piece on 19th Feb 2017 from Lime road. Its not stitched properly and giving a very bad look from the top neck front and its completely differently stitched than what was shown on the website.I want to return it back.Take it back.

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LimeRoad Customer Care's response, Mar 1, 2017

Verified Support

Hi there, please click here goo.gl/QHNPIW and fill in your order details. I would like to extend all assistance and help required to resolve your issue.

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Address: 110095

Website: Limeroad

My refund amount has been transferred to LR credit as refund mode. i had not selected this LR credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account...other online shopping companies do offer this option then why not limeroad. I want my money in my creditcard not in lr credit. I don't know how to use the amount in lr credit.

Mar 6, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

LimeRoad Customer Care's response Hi Raju, For immediate assistance please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Nishinaik

from Mumbai, Maharashtra

Feb 16, 2017

I have ordered a top on 5 feb.. its more than 6 days now but i haven' received order yet. When trying to track my order on limeroad site.. its showing "you haven't order anything yet". Amount us deducted from my back account and i hv received email confirmation as well for order placement.

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LimeRoad Customer Care's response, Feb 17, 2017

Verified Support

Hi Nishi, I am sorry to learn that we were not able create a smile for you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

S

S P PRAMODA

from Hyderabad, Telangana

Feb 20, 2017

I had bought a Kurti, it didn't fit me. When I tried to return it even M in a city I could not find any link. I called many times the customer care number but they are not helping at all. It's a cost of 1400/- and limeroad is dealing so. Please nobody purchase it's very low in quality n service.

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LimeRoad Customer Care's response, Feb 28, 2017

Verified Support

Hi, I am so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

R

Rccc

from Delhi, Delhi

Feb 24, 2017

I have complaint earlier AND now again.
Limeroad frequently send unnecessary messages.

Complete block them.
[protected]

Complaint about refund - Comment #2667336 - Image #0

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LimeRoad Customer Care's response, Feb 28, 2017

Verified Support

Hi, I am so sorry for the inconvenience caused to you. We have taken your number off the promotional SMS List. After 48 hours you will not get any promotional SMS from our end. Best, Anurag!

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Address: Thrissur, Kerala

Website: limeroad

I just wanted to complaint about how rude your people are. you ppl shud improve the deliver service. its really bad how they reacted to us days before.
i think its realyy gud if they behave properly . its realy embarressing. you should realy improve it. rest of all is good. if ppl react like this their will be noone to book online from your sites. thts all the problem is.. thank you sir if you read through this and tried to resolve this

May 10, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

LimeRoad Customer Care's response Hi Aashi, I am so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

Feb 13, 2017

Praj08's response Want to return that footwear so for that process I've to get delivery confirmation message from you.

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A

Avinash Kumbhkar

from Mundi, Madhya Pradesh

Feb 6, 2017

Dear sir

My name is Avinash Kumbhkar, I was purchasing a product, order no. Is [protected]. But this product is not same as shown me and quality as compared to price is very poor. So I am refund this product. Please kindly refund my money.
Thank you.

Regards,

Avinash Kumbhkar

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LimeRoad Customer Care's response, Feb 7, 2017

Verified Support

Hi Avinash, we have already issued the refund for you. Please refer to the email we sent to you on 1/2/2017 about the refund. Anurag!

P

Praj08

from Anta, Rajasthan

Feb 14, 2017

I've ordered 9space footwear on 30th January 2017 and have got it on Friday 11th February 2017 but I did not receive successfully delivered message.

Behaviour of your delivering people - Comment #2659925 - Image #0

Behaviour of your delivering people - Comment #2659925 - Image #1

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LimeRoad Customer Care's response, Feb 15, 2017

Verified Support

Hi Prajakta, please be informed that the order was delivered on 14th Feb'17 & has already been returned as well. For further assistance call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.

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Address: 700039

Website: limeroad

I have ordered a pink crepe dress material. they delivered a wrong dress material color navy blue and brown. there is on similarity with the ordered product .and the main thing the company and their service department cant take responsibility.they ignored their duty. ill mannered employee and delivery boy...so pls stop online marketing from Limeroad. it is total fraud case ...beware of limeroad .com

Mar 4, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

LimeRoad Customer Care's response Hi Bitta, I am so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

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Address: 380063

Website: Limeroad

Order Id [protected]_1 and [protected]
My refund amount has been transferred to LF credit as refund mode. I had not selected this LR credit options, then why transfer my money here.

My personal account details - [protected]

Kindly take my personal account details and transfer money to my personal account.

Other online shopping companies do offer this option then why not limeroad .

Your faithful customer,
Pooja Modi.

Mar 2, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

LimeRoad Customer Care's response Hi Puuja, I am so sorry for the inconvenience caused to you. Please send the details at [protected]@limeroad.com. Please do not post bank details on public platforms as these are visible to all. Anurag!

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Hardik s rathod

from Mumbai, Maharashtra

Feb 6, 2017

Name : hardik Rathod, Mo- [protected] Mail ID : hardikrathod.[protected]@gmail.com

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LimeRoad Customer Care's response, Feb 10, 2017

Verified Support

Hi Hardik, please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

A

Archie Ambastha

from Noida, Uttar Pradesh

Sep 1, 2017

I have return my order and I don't want to receive my refund as le credits.kindly pls take my bank details and refund my money in my account.pls

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A

Aparnachandel

from Delhi, Delhi

Oct 1, 2017

I returned an item and the credit went to lr credits. I want to transfer it to my bank account. Pls transfer it to my bank account. Thank you

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LimeRoad Customer Care's response, Oct 4, 2017

Verified Support

Hi, please fill in your details here: http://bit.ly/2gADZWU, so that we can check and help you accordingly.

A

Anukatie10

from Bhopal, Madhya Pradesh

Feb 19, 2018

I returned an item and the credit went to LR credits. I want to transfer it to my bank account. Please transfer it to my bank account.

Anubha

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LimeRoad Customer Care's response, Feb 26, 2018

Verified Support

Hi Anubha, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

A

Anukatie10

from Bhopal, Madhya Pradesh

Feb 23, 2018

Its really very bad website. still no response ?????????????

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Libi babu

from Punalur, Kerala

Apr 21, 2018

I want to also transfer my lr credits to bank account

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LimeRoad Customer Care's response, Apr 23, 2018

Verified Support

Hi Libi, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

S

Shreeya Vats

from Gopalganj, Bihar

May 19, 2018

I have returned my order and I didn't receive my refund on my bank account.. I'ii give you my bank details and i want my refunded amount in my account.

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LimeRoad Customer Care's response, May 21, 2018

Verified Support

Hi Shreeya, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

V

Vj1986

from Hyderabad, Telangana

Jul 14, 2018

I returned an item and the credit went to LR credits. I want to transfer it to my bank account. Please transfer it to my bank account

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S

Sanamm

from Rajahmundry, Andhra Pradesh

Nov 22, 2018

Hey...I hve returned the product...n my credit went in to my LR credit..Plz transfer my refund on my personal account...

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S

Shivani Khadse

from Mumbai, Maharashtra

Feb 12, 2019

I also returned my product.. Bt the amount is not transfer into my bank ac.. The cash is return in the way lr credit... Flipkart.. Amazon provide the facility to return money... Wr are not satisfied.. Plz transfer money into my bank account.. Plzzzz

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LimeRoad Customer Care's response, Feb 12, 2019

Verified Support

Hi Shivani, we’re sorry for the inconvenience caused to you. Please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

R

R N Ritwik Raj

from Delhi, Delhi

Mar 29, 2019

How we use the balance of lr credit or how we transferred these lr credit in bank account

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S

Shristy somya

from Patna, Bihar

Apr 28, 2019

I transferred my LR credit to my bank account on Friday evening but didn't reach yet. Please help me.

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LimeRoad Customer Care's response, Apr 29, 2019

Verified Support

We are so sorry. Please write to us at [email protected] so that we can help you out. You can also raise your query on the LimeRoad app (go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' button against the order) so that we can act on this promptly - Team LimeRoad.

M

mraahil117

Sep 13, 2020

I have returned my order and I didn't receive my refund on my bank account.. I'ii give you my bank details and i want my refunded amount in my account.

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M

mraahil117

Sep 13, 2020

I have returned my order and I didn't receive my refund on my bank account.. I'ii give you my bank details and i want my refunded amount in my account.

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LimeRoad Customer Care's response, Sep 18, 2020

Verified Support

Please write to us at [email protected] so that we can help you out. You can also raise your query on the LimeRoad app (go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' button against the order) so that we can act on this promptly - Team LimeRoad.

S

Shreya samanta

Jan 25, 2021

I bought a sandal from limeroad through Google Pay..but after few minutes I cancelled order, due to some problem...the money refunded in LR CREDITS... but when I transfer it to my Bank Account...the money didn't transfer or add in my Bank Account or Google Pay...
Then where is my refund... I want my money back...as soon as possible...
Please do something.. it's a humble request.

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Address: Ranchi, Jharkhand, 834003

Website: Limeroad.com

I had ordered kurti on limeroad, they sent me bad product and now after several requests to take it back and reinverse my money or credit back to my account, they have not taken necessary step...They rarely pick up phone calls to resolve any issue. They have sent me duplicate and damaged product. I just want to return it back and get my money back. Kindly help me.

Mar 2, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

LimeRoad Customer Care's response Hi Swati, apologies for the inconvenience caused. Please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Er Rajat Bansal

from Noida, Uttar Pradesh

Jan 30, 2017

I ordered some items on the last friday and you guys told me to deliver this item within 2-3 working days, today it is 5 days gone. I also done complaint on the customer care, but i haven't recieved any response regarding the same.

My order id is: [protected]

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LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi Rajat, as informed on customer care, kindly share the images of the wrong product you got on [email protected]. As per the information we have, above mentioned order has been delivered completely. For more information, please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

B

[email protected]

from Kolkata, West Bengal

Jan 30, 2017

[protected] order no i have given blazer size 42 they have send 40 how please take your product and return my money asap

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LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi, please be assured your complaint has been registered. Your refund will be initiated today and you will get an email about this by evening. Anurag!

T

Tejaswini Edara

from Chennai, Tamil Nadu

Jan 30, 2017

They didnot right product to me I made relapce request they cancelled it again i made the cancelled again Now they are saying the item delivered is more than 7 days Cant replace or return

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LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi Tejaswini, I am sorry to learn that we were not able create a smile for you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

B

Bavithra Prabhakaran

from Mumbai, Maharashtra

Jan 30, 2017

I made return requeat for a t-shirt i purchased via limeroad by online payment. The order was returned and i recwthe receipt but i still didn't get my amount refunded. Itz been 10days long my return was made. I need my money to be refunded to my account. My retun order id is : [protected]

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LimeRoad Customer Care's response, Jan 31, 2017

Verified Support

Hi Bavithra, we have already initiated the refund of Rs 314 against your order #0007758565. As per our records, we have completed the refund and it should reflect in your account from A.M Marketplaces Pvt. Ltd. We suggest you contact your bank and confirm once. Anurag!

R

rakesh kekane

Jan 31, 2017

Limeroad — Unfit shoues

My shous is not fit for me...

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Address: Chandigarh, Chandigarh, 160023

Order ID number - #[protected]
Placed on - 12/01/2017
Mona bhardwaj
Sir I have not applied for LR credits to refund my money .it was given the return option that means obviously in our bank account ..if we need to buy anything we will shop again but money should be refunded in bank account ..you can not do that by yourself ... Plz have a check over on it and kindly return my my on my bank account ...
Ask for my details
Thankyou

LimeRoad customer support has been notified about the posted complaint.

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N

Nishu Rakshak

from Jaipur, Rajasthan

Jan 26, 2017

I had ordered. Blue casual lace up shoes. But when i opened the packet i found brown casual lace up shoes. I want original blue casual lace up shoes.

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Nilay Thakore

from Pune, Maharashtra

Jan 26, 2017

Its a fraud company.I am the seller registered with them, they are doing fraud with both customer and seller.I have sold 30000 INR products through Limeroad but still havent received the payment.Whenever I call they always make some lame excuse that company is in some...

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LimeRoad Customer Care's response, Jan 30, 2017

Verified Support

Hi Nilay, I am so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

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Address: 831001

Website: www.limeroad.com

I am suffering from a very bad situation.i never suggest anyone to shop from limeroad.com, bad service.they don't refund the money as well.they only acknowledge the mail and harass the customer as much they can harass. very very dissatisfying company.
i purchased a product .that quality is very bad so i returned the same and apply for refund .product is picked and as per them my refund was initiated on 1.1.17.but still i have not receive my refund amount.they cheat with there customer.very very bad company...

Feb 20, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Jan 19, 2017

durgapal's response Return fund

Verified Support

Jan 20, 2017

LimeRoad Customer Care's response Hi Sayanee, I'm so sorry to learn that you had a less than adequate experience with us. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

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D

durgapal

from Gwalior, Madhya Pradesh

Jan 24, 2017

My all order cenceld so plz return my fund
Order
[protected]
[protected]

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LimeRoad Customer Care's response, Jan 25, 2017

Verified Support

Hi Durgapal, I am so sorry to know that you had a bad experience with us. Please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

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Address: 456001

Website: limeroad.com

It is about order no.[protected] bumpkin grey white crepe asymmetric dress i placed this order on[protected] and i returned it[protected] i recieved a msg that refund of 1299 is processed on[protected] they told that ammount will soon be reflected in my account but it has been 28 days and still no refund ammount is not reflected in my account very bad experience with lime road...pls reply soon

Feb 20, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Jan 19, 2017

Updated by Deepesh Yadav 148 It is about order no.[protected] bumpkin gery white crepe dress i placed this order on[protected] and return it on[protected] i received a msg that refund ammount 1299 is processed on[protected] it has been 28 days and still not received 1299 in my bank account really a very bad experience with lime road...i want my refund in my bank account soon plz reply

Verified Support

Jan 20, 2017

LimeRoad Customer Care's response Hi Deepesh, please refer to the email we have sent to your registered email id. We have put the resolution in email. Anurag!

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R

rakesh kekane

Jan 26, 2017

Swooz is no size parfect plz return and may cash return500

Refund not reflected in account - Comment #2646892 - Image #0

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rakesh kekane

Jan 27, 2017

Swooz is no farfet size but swooz returns and my money reatun 500

Refund not reflected in account - Comment #2647592 - Image #0

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LimeRoad Customer Care's response, Jan 30, 2017

Verified Support

Hi Rakesh, I am so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

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Address: Gurgaon, Haryana, 122001

Website: www.limeroad.com

I have returned two of the products I bought and the return was obtained within that evening. It's been almost 2 months now and the refund status says refund processed while I got no intimation regarding the same from the bank side or from limeroad's side. I've been waiting for it to reflect on my account and filed a complaint for the same via email on 10th december 2016. I still haven't got any response regarding the same.

My order number is #[protected]

return id #1 vanca black wrap style top with smocked hem
refund amount: 572
created on 30.11.2016
return id #2 white solid full sleeve relaxed top
refund amount: 704
created on 30.11.2016

+5 photos

Feb 19, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

LimeRoad Customer Care's response Hi Ramya, I'm so sorry to learn that you had a less than adequate experience with us. As we see that you have not raised this concern with our customer care team as of now. For instant here the issues needs to be raised with customer care team first. Please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week. Thanks - Anurag!

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Website: Limeroad

Its almost 10 days following up on refund limeroad customer care is saying refund already provided and all where as same is not credited to my account
order no. [protected]
these people are just fooling around customers they are not refunding for the returns made this was my first online shopping thru limeroad really a bad one they have bad customer care and not at all trust worthy the ARN no. that they gave me to check with bank is not valid as well. I m still waiting on the refund to appear on my account ...
not at all acceptable service from limeroad
please help to get the refund credited asap to my account

Feb 15, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

LimeRoad Customer Care's response Hi Reshma, apologies for the inconvenience. However, we have already issued the refund for you successfully and all the necessary details have been sent to you in email. Please speak to your bank with ARN number we gave for the refund. If bank denies the same then you'll need ti file a charge back with the bank. The refund was successful from our end. Please speak to your bank about this. Anurag!

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J

Jignesh Khadaliya

from Ahmedabad, Gujarat

Jan 14, 2017

My order id is #[protected] I have return the order last 6 day and last 3 days my refund payment is process so which day my payment is returns is my account plz call me ya text msg.

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LimeRoad Customer Care's response, Jan 17, 2017

Verified Support

Hi Jignesh, we have already issued the refund for you on 01/11/2017. it takes 7 working days for refund to reflect in your account. Please wait for 2 more working days and refund will show in your account by name AM Marketplaces Pvt. Ltd. You may not get SMS from bank about this. Anurag!

M

Mehak Jamwal

from Jaipur, Rajasthan

Jan 16, 2017

Have not received my refund amount back into my account since one month..
This is a fraud site
Plz don't buy anything from here.

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LimeRoad Customer Care's response, Jan 17, 2017

Verified Support

Hi Mehak, We are so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

P

Prachi Pundir

from Delhi, Delhi

Jan 17, 2017

Sir
I am Prachi pundir and I have ordered a combo of buy 1 get 2 free. It was transported in different segments. The first segment was including blue cotton jacket ( order no- #[protected]) but instead of that I have received a brown pullover deleiverd on 10-01-17.
I have filed for the return on the same that as of delivery[protected] but the pickup is not been fulfilled..I have mailed your support center, shadofax ( transport ) and even the pickup guy who had kept me in dark by saying I would come eventually he switched off his cell phone.
Today is the seventh day, and Mark my words, if there is no pickup today, then I will surely take action.

I even got a response from your support centre that action is taken but still no progress.

Refund not credited to my account - Comment #2640311 - Image #0

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: limeroad.com

I made an order of Rs.2368 on 8.1.17 from Limeroad mobile app. The balance was deducted from my account but the order was not placed due to some server problems. i tried to lodge a complain that day only but due to some network problems i could not reach. please see to the matter. either confirm the order or reimberse the money to my account. I waited for two days for the reply from the site but in total vain. In fact tried to communicate to the sites customer care but of no use. please see to the matter and help me get the order or the money.

Feb 12, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

LimeRoad Customer Care's response Hi Sangeeta, we’re so sorry to learn that you had less than adequate experience with us. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

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A

ashwini v

from Nazareth, Tamil Nadu

Jan 13, 2017

Order [protected] ..I have returned the dress ..but why amount is getting credit to LR ..Please refund it to my bank account as a soon as possible ..This is the only online shopping like dis ..With all others they don't have this kind of conditions. .I want my money back to my account .

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LimeRoad Customer Care's response, Jan 19, 2017

Verified Support

Hi Ashwini, please share your bank details to [email protected] so that we could assist you on this. Anurag!

I

Iqra Khan

from Mumbai, Maharashtra

Jan 16, 2017

I have order for a bag of austin klein in orange tan but received orange color. I want it to be exchaged as soon as possible as I have to gift it on sunday i.e. 14th january, 2017, do the needful at earliest.

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LimeRoad Customer Care's response, Jan 17, 2017

Verified Support

Hi Iqra, We are so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

N

Nooruddin Rehman

from Bengaluru, Karnataka

Jan 18, 2017

My order number [protected] not delivered. You send to my account LR Credit refund.
I d, nt ask refund. Pls send me my order soon.

Nooruddin Rehman

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LimeRoad Customer Care's response, Jan 23, 2017

Verified Support

Hi, I am so sorry to know that you had a bad experience with us. Please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.

R

Riinee

from Jorhat, Assam

Jan 20, 2017

Hello! On 7th jan, 2017 I tried placing order for two handbags through online app.The amount was deducted from my account but still now I havent received any order summary or anything regarding the order, not even any order number
Kimdly fix the matter and refund my money

Nabamita Boral

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LimeRoad Customer Care's response, Jan 22, 2017

Verified Support

Hi Riinee, apologies for the inconvenience caused. Please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

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Website: www.limeroad.com

They are worst shopping site i have ever came across. Firstly their app isn't stable and their customer care is useless.

I have ordered a shirt in the offer of buy1 get 2 free. I have done payment using my debit card. The transaction was done and i got the message from my bank for the deduction of the amount. But limeroad is refusing thay they got the payment. By going through their reviews on playstore i came to know this was not the case of mine they are doing this to every third person.

They are saying that due to technical issue payment has not received. But the bank saya money is deducted, limeroad custimer care says to talk to bank. I want to know why i trusted you i paid you, you should be responsible for the act.

Really, i want to refer or suggest this shopping site to anyone literally no one.

I want my refund.

Feb 10, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

LimeRoad Customer Care's response Hi Ajeesh, we’re so sorry to learn that you had less than adequate experience with us. Please share your details with us and we’ll get back to you regarding the said concern as soon as possible. We will leave no stone unturned in order to assist you. Please click here goo.gl/QHNPIW. Best, Anurag!

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K

Kunti Waghdhare

from Mumbai, Maharashtra

Jan 16, 2017

I order two shoe on same date same time but i received only one till now another shoe has not received. I track tat order it received on destination on 7 Jan and till now they have not delivery it. So plss look after it.

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LimeRoad Customer Care's response, Jan 17, 2017

Verified Support

Hi Kunti, We are so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

S

Sharanya$

from Haridwar, Uttarakhand

Jan 25, 2018

Worst site...i want to file a complaint against this site. Ye site band ho jaani chaahiye. They all are fraud people fooling others.i don't know where to complaint against this site. I had placed an order 20 days back. I have not received my order yet but they r showing it on my order history that they have already delivered it to me. I have sent so many mails and called them many times. Every time they say that they will try to resolve the matter. They either will deliver my order or they will refund my money.but till now they never contacted me one they refunded me my money

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LimeRoad Customer Care's response, Jan 29, 2018

Verified Support

Hi Sharanya, we’re so sorry to know that you had an unsatisfactory experience. Please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern at the earliest.

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Address: Chennai, Tamil Nadu, 600037

Website: www.limeroad.com

Its been nearly 40 days and still refund is not given to me my registred email id is [protected]@gmail.com and dont ever tell me to check my email again i have checked all the trans on 5 of december i recieved nothing from lime road look at the atached image on 5 no trans from limeroad dont tell me to check my email again i have done all that u just fix the issue

+1 photos

Feb 9, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Jan 06, 2017

Updated by Vishal Rajkumar just dont let me wait gor long hope this dosent get serious and now ur company just looted 3k from my account

Verified Support

Jan 07, 2017

LimeRoad Customer Care's response Hi Vishal, we’re so sorry to learn that you had less than adequate experience with us. Please share your details with us and we’ll get back to you regarding the said concern as soon as possible. We will leave no stone unturned in order to assist you. Please click here goo.gl/QHNPIW. Best, Anurag!

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K

Kratika Choudhury

from Nagpur, Maharashtra

Jan 9, 2017

Footwear are small in size and i am trying to return it by call in customer care of lime road but i did not get positive response please coordinate and proceed as soon as possible my order number is - #[protected] this is blue velvet staletose footwear deliver at 30 December 2016..

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LimeRoad Customer Care's response, Jan 10, 2017

Verified Support

Hi Kratika, We apologise for the inconvenience caused. We have sent you an email regarding the same on your registered email id. Please refer to the same. Anurag!

M

madhavjha

from New Delhi, Delhi

Jan 13, 2017

My order is wrong but this good is mine

Reply

LimeRoad Customer Care's response, Jan 19, 2017

Verified Support

Hi Madhav, please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

J

Jignesh Khadaliya

from Ahmedabad, Gujarat

Jan 16, 2017

I have a 2 orders places in limeroad app but my fast experience is a very poor. My second orders is book 8 number shoes but I have received 6 number shoes what's a problem?

Reply

LimeRoad Customer Care's response, Jan 19, 2017

Verified Support

Hi Jignesh, I am so sorry you had a bad experience with us. Please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

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Address: Rangareddy, Andhra Pradesh, 500079

I have ordered an product on january 1st of 2017 till now i did not get it delivered. the courier service who was inturn attached with limeroad was DELHIVERY_SURFACE ...its has been late though dey have been calling and asking the address even i mentioned at d tym of booking and later on saying that v had a prob vl deliver u in d mrng..worst courier

Feb 6, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

LimeRoad Customer Care's response We’re so sorry to learn that you had a less than adequate experience with us. Please share your

details here & we’ll get back to you regarding the said concern as soon as possible:

goo.gl/QHNPIW. We will leave no stones unturned in order to assist you. Best, Anurag!

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Address: Chennai, Tamil Nadu, 600037

Website: www.limeroad.com

It is about the order no [protected] i placed this order on[protected] of 2 shirts but they delivered 2 jean instead of 2 shirts i immediately returned the product they told that the amount will soon be reflected in my bank account but it has been nearly 37 days that is a month and so still no refund returned but in the app it say refund processed i have all the copy of the last 10 transaction and all the history that i have done with this site they also told me to check again the bank trans i have dont it i got no payments from this site what is this a month of wait still no result

Jan 11, 2017

Complaint marked as Resolved

now only i got my refund amount atlasttttt

LimeRoad customer support has been notified about the posted complaint.

Dec 30, 2016

Amíţ Jadhav's response I have paid 550 rs for this offer. I want one extra pair of this shoes.

Dec 31, 2016

durgapal's response Sir do not match size this product and return my fund

Dec 31, 2016

durgapal's response Return fund

Verified Support

Jan 02, 2017

LimeRoad Customer Care's response Hi Vishal, we are so sorry for the inconvenience and time this has taken. We have sent you an email about this on you registered email id. Please check the same for the details. Thanks, Anurag!

Jan 03, 2017

Updated by Vishal Rajkumar i have done it

Jan 04, 2017

Updated by Vishal Rajkumar what am i supposed 2do

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D

durgapal

from Gwalior, Madhya Pradesh

Jan 3, 2017

Limeroad — Return fund

Sir do not fit size your product so pls return fund me product Order #[protected]
Return id #1
Created on :[protected]
1.blue cotton jens
Status : return picked

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LimeRoad Customer Care's response, Jan 9, 2017

Verified Support

Hi Durgapal, We see that your refund has been done already in LR credits and is available to use in your next order with us. We have sent you an email about this on January 5, 2016. For more details or further assistance, please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

A

Amíţ Jadhav

from Mumbai, Maharashtra

Jan 5, 2017

Actually there was an offer of buy one n get one free. I ordered one pair of shoes so that I could get one pair extra. But when the delivery boy gave me the box I found only one pair of shoes. There wasn't an extra pair

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LimeRoad Customer Care's response, Jan 9, 2017

Verified Support

Hi Amit, we’re so sorry to learn that you had less than adequate experience with us. Please share your details with us and we’ll get back to you regarding the said concern as soon as possible. We will leave no stone unturned in order to assist you. Please click here goo.gl/QHNPIW. Best, Anurag!

N

Nazneen Husain

from Mumbai, Maharashtra

Jan 5, 2017

I purchase a top which is oversize so I replaced the top but I don't get my money back or any return of other top
Do something about this
I tried toll free no given in address but they didn't response all the time I intered the order id its says wrong but it mentions in my order in my message inbox or customer copy

My contact no [protected]

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LimeRoad Customer Care's response, Jan 9, 2017

Verified Support

Hi Nazneen, as per our information the replacement order has been delivered to you on January 3, 2017 hence no refund has been done on this case. For further assistance, please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!

A

abhinavGPT

from Noida, Uttar Pradesh

Jan 9, 2017

I request you to look into matter regarding my refund of order no.[protected].i have applied for refund a week ago but there is no response from company till now.i request you to look into the matter as soon as possible such that i could avail the service well.my email id is [protected]@gmail.com.my contact no. Is:[protected].

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LimeRoad Customer Care's response, Jan 10, 2017

Verified Support

Hi Abhinav, we are so sorry for the inconvenience. We have sent you an email with the details on the same. Please refer to that. Anurag!

P

Pranali Patil Gharat

from Mumbai, Maharashtra

Jan 9, 2017

I did not received my refund amount yet. My order no was [protected]. And refund amount was rs 612.

Reply

LimeRoad Customer Care's response, Jan 10, 2017

Verified Support

Hi Pranali,

Thank you for reaching out to LimeRoad. We truly understand that you are eagerly waiting for your refund, even we have already arranged the same.

As per our records, we have completed the refund for order "0007491185" on 29/12/2016 and it should reflect in your account from A.M Marketplaces Pvt. Ltd within 7 working days from the day we issued the refund.

You may not get SMS from the bank about the refund, please check the statement manually to confirm the refund. Please check your bank statement for the same.

Still have questions? Give us a shout on 0124-6683700 or shoot us an email at [email protected], we are available 10am to 8pm, 7 days a week.

Anurag!

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Address: Kolkata, West Bengal, 700048

Website: www.limeroad.com

I have placed an order on 28th Dec, 2016.I have paid for the amount through net banking..My amount has been deducted from my bank account.I have used the limeroad credit also..But shockingly in MY ORDER option, there is NO track of that order, it's showing the last purchase that I made on 26th Dec.Then what about my 28th Dec's purchase??? Moreover did not recieve any confirmation till now regarding the order..I am really worried..Please either confirm the order or refund my money..I have talked to limeroad customer care dept.but no result..I wrote to them ([protected]@limeroad.com), till now no response !!!

Jan 30, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2016

LimeRoad Customer Care's response Hi Ashmita, we are so sorry you had bad experience with us. Please please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week. Anurag!

LimeRoad Complaints & Reviews

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LimeRoad reviews & complaints page 50

Have given the wrong stuff

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Shoes Defect

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Refund for my return

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Wrong feeding of e mail address no trace of my order

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Complaint about refund

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Behaviour of your delivering people

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Delivereed wrong dress material

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Money from LR credit to my personal account

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Limeroad — Unfit shoues

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Getting my money back

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Cheat with my refund money

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Refund not reflected in account

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Order was not placed but transaction done.

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Fraud! I want my refund..

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No refund received

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Delivery of my product

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Refund not given

Limeroad — Return fund

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Amount deducted but there is nothing in my order option

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