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LivPure Complaints & Reviews

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Last updated Apr 28, 2024
Complaints 795
Resolved
354
Unresolved
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LivPure reviews & complaints page 28

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S
Shifas Salam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service or response from livpure

Address:560103

It's been over 3 weeks now since my livpure pep pro + has stopped working. Calling customer care number is of no use as there is no agent available to answer call. Email and raising a complaint online will forward a boilerplate verbiage and that is it. No one calls or no email from a human being.

I paid for the amc and i am not getting the service which i am entitled for. I dont want service from livpure now and the trust...
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S
Sachinthechauhan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

livpure touch 2000: faulty product

Address:H.N-14 Ek Vihar Sector-9 Vasundhra Ghaziabad -201012, Ghaziabad, Uttar Pradesh, 201012

Live pure touch 2000 product:
I am using this product around 18 months.
No saftey for water tank in live pure product. Aunts are moving in water tank. If aunts can enter in water tank then other harmful bacteria, any insects can enter..
During service of ro, to clean water tank not in practice.. As it is safe, airtight or something...
Not a reliable product for use.
Just for information for live pure product...
+5 photos
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U
Umamaheswarac1
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after sales service is very very bad

Address:560029

I purchased livpure glitz+ on 16th march 2019. The product is still under warranty. Sl. No a1jw48d1049239.

It started leaking water near tap. I called customer care many times and tried to register a complaint, but no one is attending my calls. Sent multiple emails to the customer care no use. No one is responding to it. It's been two weeks no action has been taken.

I request you to kindly look in to this issue...
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D
destinysonu45
from Kargil, Jammu and Kashmir
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livpure service guy is fraud

Address:Indrapuram, Ghaziabad, Uttar Pradesh, 201014

I purchased livpure ro on 10th oct 2018 and order no. [protected] from paytm. Throughout year no body came for service but just before expiry of warranty, i started getting multiple calls that livpure service guys want to come for ro check up. The service guy came on 15 sep 2019 named sonu kumar[protected] and he made the tds setting out of range intentionally and went off. After that we noticed bad taste of water from same day. We have tds...
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V
VoiceAmitKashyap
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ro not working and company not responding to calls

Address:Plot No.221 Udyog Vihar , Phase 1 , Gurugram 122016, Ghaziabad, Uttar Pradesh, 201014

I have a Water Purifier/ RO for which I already took AMC for Rs.5000 (Sr.NoCIF3AAA1018312) .The RO Stopped working 20 Days Before Diwali (i.e 7th OCT 2019) Upon registering Complaint Vie. Ref No. JS[protected], Company didn't take any action despite making repeated calls to customer care they just said they have registered complaint will provide assistance but no one turned up . I waited helplessly but Nothing happened .

I...
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M
Manoj Gond
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very very very bad service

Address:Bhayandar East, Mumbai City, Maharashtra, 401105

I purchased livepure touch2000+ in november, 2018 it is under warranty but their distributer is saying that it is not in warranty and he charged me for filter [protected]@475 but after 7days. I replied whatsoever you can charge me for the same but, they never come back to resolve it.

For that i had logged a complain at customer care number, they told the issue will be resolved within 48 hours, now it has been more than 10days,...
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A
Arun45sri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation not done at home

Address:Chennai, Tamil Nadu, 600119

Recently i purchased livpure water purifier from flipkart. But there was change in installation address and livpure team agreed too the installation by 20th october. But still no one contacted me and i am not able to call customer care all well. I registered complaint in livpure website, but still no response from livpure team and they will never lift the call...
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F
Flipkart is a scam
from Port Blair, Andaman and Nicobar Islands
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no technician visited and these technicians wrote back to flipkart as issue resolved

I had purchased livpure ro during big billion day, however it became faulty within 10 days and as per policy it is returnable. I had filed a return request. Flipkart told that a technician will visit. But in reality nobody came. Flipkart rejected the return request stating that livpure technician gave feedback as issue resolved. However, no one came from livpure.

Please take necessary action....
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A
anupam2406
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint pending for more, than 20 days no one responding

Address:638, Parui Das Para Road, Nabapally 5th Lane PO- Sarsuna, Kolkata, West Bengal, 700061

We have complaine on[protected] for serviceing because a loud noise is comming from Livpur RO still no one come to attended. Every time when we call on toll free number, they told us we complain it at urgent basic. They have provide the number of their Area Manager (ASM) and technicin but both of them neither attending the call nor call back. If they are not able to provide service then refund our money. We have paid them Rs. 8000/- for two...
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M
mrinmoyliv
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting service evern after regsitering a request

Address:BN 102 purnima elite, kammasandra road, ananth nagar phase 1, electronic city phase 2, 560100

Hi livpure team,

I have livpure rp pep +. I had taken amc for 2 years in may 2019. Now my device needed a filter, after a lot of follow up the technician came and changed the filter, but once he left, water started leaking from the device.

For that i had logged a complain at customer care number, they told the issue will be reslved within 48 hours, it has been more than 4 days, no action has been taken.
br...
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M
maism_2000
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation not done

Address:P402, Great value sharnam, Sector 107, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
This is regarding purchase of air purifier livpure chrome from amazon 5 days back.
Product was delivered on 30th but since last 5 days despite of registering installations and demo request. Company is unable to do the same.

Service request no.-[protected].

Service guy has visited twice but they are untrained and clueless on product neither they were unable to explain product or give demo.br...
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S
Srinivasa Reddy D
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding the money

Address:Oceanus Greendale Appartment , 3rd Main, 16th Cross Rd, Hoysala Nagar Bangalore, 560016

Hi livpure team,

I have taken a liv pure smart connection and paid rs 650 on sep 6th and there was an option to return the product with in a week incase if we dont' like it (
The water taste was so bad with high tds of 430 which is not recommended for drinking, we had a throat infection for all the family members).
Starting from the day of installation service was horrible.
1) installation was not done...
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G
George Andrew
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation request

Address:Hyderabad, Andhra Pradesh, 500093

I have moved to hyderabad from mysore on 5th aug and then placed a request for re-installation of my livpure ro water purifier. Initially, the call centre people said they would have the technician sent in 48 hours. When no response was there for a week, i called up again. They took the address again and said that my address is not matching the pin code that i am stating. I gave all the nearby places and also informed that even on google...
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S
sanjay9654
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding not providing 3rd amc service of my ro by livpure

Address:D66, Harsukh Apartment, plot no 4, Sector 7, Dwarka, 110075

Dear Sir/Madam,


On Aug 2018, I have taken appointment from LIVEPURE customer care for maintenance of my LIVEPURE RO touch plus. LIVEPURE representative visited at my address D66, Harsukh Apartment, Plot no. 4, Sector-7, Dwarka on dated 31.08.2019 for servicing of my RO. After completing the service of my RO, representative of Livepure requested me to take AMC of my RO for better serivce. After my conformation livepure...
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C
conny
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amc taken but no service provided

Address:Thane, Maharashtra, 401105

I have 2 livpure ro and as i wanted to go for amc the company sent their agent from swara enterprises his name sachin patil. I gave a cheque for 13 k and after 7 months no service provided and he is not taking the calls. Registered a complaint with the company and all they send is assurance mails. How can the company cheat their customers. This agent will go on cheating the customers and the company is looking the other way. They said they...
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S
Sridhar Rao Muslay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst/pathetic is small word to compare with your service

Address:chelekere,kalyan nagar post, 560043
Website:www.livpure.com

I have raised a complaint on Friday 20-Sep-2019 through IVR, till now not received compliant number in SMS or Email.

When I reach customer care they shared compliant number.
Every day they are saying "sorry for inconvenience, today evening or tomorrow morning technician will visit and resolve it, we have escalated and taken on priority".

Till now technician not visited, I don't understand what does escalate...
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K
kiranreddy1981
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service not up to the mark and frequent issues

Address:560047

I have amc warranty on this product and the service is pathetic. Till date from july i have raised many request either there is a leakage or system not functioning and this is causing lot of issues. I register a complaint and they take their own time to look into the issue.

I have raised many request till date and there is still a problem with my machine...
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A
Ash_ranjan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service from technician

Address:201318

Hi team

I had raised a request to check the leakage in pre filter, the technician came and insisted on buying pressure valve instrument costing 1050 rs. This was of local company and not even livpure. When i refused to buy that, he pretended to fix the issue but instead broke my pre filter, then without solving the problem he left. Now leakage is not solved as well as pre filter is broken.

Please take strict...
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PRAMOD HIRATKAR
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer care and service.

Address:Pune, Maharashtra, 411047

Registered complaint on 14 sept through ivr, got sms confirmation about the same on same time. Now livpure is saying my warranty expired on 17 sept and we ll charge servicing charges. I raised sr on 14th dec, as its 365 days customer care support, i must get resolution on 14 or by max 15.
Now you are saying, my warranty expired on 17th, why should i pay for servicing for your delay? I am feeling, it happened intentionally by thinking...
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S
sudip bardhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service issue :no response of customer care even after multiple request

Address:Kamrup Metropolitan, Assam, 78038

Js[protected] is raised on 29th aug'19 for service as i have taken acmc for two years and now its been 20 days no body has called even after multiple call to customer care, i have mailed, raised in facebook but every time same response that i got is will close the issue as soon as possible and raised to concern person.
Now i need my money back as dont want any service from livpure...
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