LivPure Complaints & Reviews

I have brought the purifier 3 months back and it was working fine. From last week the purification process became very slow and the tank was not getting filled even if we turn it on for 10 hours continuously where in earlier it was taking 30-40 minutes to fill the 7 ltr tank.

I have tried calling the customer care 'n' number of times but it was not getting connected to the support team instead the call was getting disconnected...

I had registered a complaint with livepure customer care service that my livepure pep ro not working properly. Their technician visit my home replaced a set of filters membrane and other segment & charge me average price 5000. Often completely the repair quality of water as check & confirmed by the livepure technician, after using the machine for 2 days ro not working not supply purifier water i again complaint with livepure customer care...

Worst experience ever. Even after calling so many times no engineer turned up for the service due. And when i call customer care they don't even transfee their calls to manager neither they call back. There is no one to take matter seriously. I will be filing case against company for the illeness of my family due to contaminated water because of livpure water purifier....

Total worst experience, fraud fake company not respond to your complaint. Cheater service fake duplicate product. Mostly time ro not working after change everything filters membrane. Cheat your money. Wasted time. After spend 5000 ro not working. Don't buy livepure at any cost. I change every filters every part in this ro but after 2 day problem started ro not working his technician say membrane jiska cost 2500 h ka koi guarantee nae to ye...

I have made compresive maintenance contract with livepure for my envy+ water purifier.

Last two times, i told at the time of booking serivce request as well as to service engineer that taste of water has changed, tap has broken and there is leakage of water. But, they say that next time engineer will do. No engineer come forward to solve the problem.

I have paid rs.11000 for serivce contract against new machine...

Hello scammers,
This is in reference to the complaint number js[protected].
Technician came to my house for the free service check up and took 1125/- rs from us in the name of part replacementwhich were already covered under my amc.

On conforming from local company floor manager mr. Abhishek, gave me false information about my amc and forced us to pay for the parts.

Basically i was under the impression...

आदरणीय सर/मैडम,
मेने लिवपयूर वेब साइट से ऑनलाइन आरो वॉटर सिस्टम धर के लिए 17.09.2018 को ऑर्डर किया था। मेरे को वो 10 दिन के बाद 27.09.2018 को सामान प्राप्त हुआ। तब से लेके आज तक मेरा आरो...

I purchased livepure pep ro. After 1 year when i called customer care for maintenance and service. Then livepure technician visit my home & change everything filters, membaring, carbon filter & every machine. I paid approximately 5000 bill but after 2 day water quality also change very bad quality water we obtain. He used 2 nd hand cheap quality products. Old repair filters in new package. Very worst service maintenance & quality...

Hi founding team of livepure,

I have purchased livpure water purifier pro+ last year, due to changes in water taste, i raised a request in sep. 2017. After following up with customer care, finally technician from livepure visited my place on september 16, 2017. His name was jatin (A turban guy).. He checked up everything then came to conclusion that filter needs to be replaced for that i need to pay for it. Then, he pitched...

Duirng preventive maintenance the LIV pure guy told that the membrane is leaking and it need to be replaced. He made an order four days ago and said that by tomorrow or latest by day after tomorrow it will be changed. Five days have elapsed and i am following up with service gut to customer care to area manager and running from pillar to post. I highly recommend not to go for AMC as in case of any fault where the parts are to be changed new...

I have made my valuable investment into livpure though reputed competitors are offering similar featured products at the same price seeing one year free maintenance service offered by them for free assuming that they are committed to the customer.

But, all the issues that i have faced from the first week of installation of the product and i have spent almost 6 months spent out of one year warranty time raising complaints following...

Dated 14 sep, 2018
Livpuro की amc के सम्बन्ध में शिकायत
मेरे livpure ro की amc की receipt no-103562 dated 25 july, 2018 done by sandip द्वारा 1 वर्ष के लिए की गई है। अभी मेरे पास gurgaon नम्बर से फोन आया की आपको amc करवानी है तो बताएं मैंने...

Such a pathetic service livpure has never knew! I'm helpless but think of abusing the whole cs staff at livpure "inefficient & lack of empathy" my complaint hasnt been resolved yet since a month now.

Need refund + 15 * 100rs for water = 1500 till 08th sep. Pathetic such # i hv bought

The product was faulty since day 1 & their staff has numerous reasons to deny the same in last 6 months 7 service...

Am a live pure customer. I had a complaint o[censored]r product regarding non function of the beep alarm which is supposed to be stop as soon as it starts filtering but it use to sound continuously. The technician came nd disconnected that indicater permanently in order to avoid the replacement. When i came to notice i registered th complaint again and he replaced the concerned equipment. My complaint nos are js[protected]and the technician is mr...

This is to inform you that the service from livpure is not up to the mark and it is very frustrating to follow up with your customer care team, area service manager and service engineers. I purchased livpure ro pep + which i received from flipkart and got it installed last year on 13th of august, 2018 and it worked fine till last month and since july 2018 the service team and customer care had changed my experience of being a nice customer...

I bought livepure 2000+ waterpurifire one year ago... First servise they done one time but for second service i was called them from last two months.. They only saing that our service excutive will come to servise ur product within 48 hrs... But still they r not comming, and now we r trying to call them every time livepure help line was angaged for 30 min...+...

I had purchased glow touch water purifier having sl no d5iw63d1001068 through amazon on 24.06.2018. Now machine is not working. Two engineers have visited to solve the problem but no one succeeded. I want immediate replacement of defective item as warranty period is available. Otherwise i will lodge complaint to recover cost along with other expenses....

I am raju ranjan from fraukhabaad. I have bought a livpure purifier. Purifier is in warranty but it is not working properly so i have requested for servicing water purifier 4th times in a month but no one listen the complaints. No one has came a single time to service it. I m tired to call again and again to toll free number. Please you do something. I am adding a screenshot of complaints number. My mobile number is [protected]...

Aqua care india claims to be a livpure authrised service dealer. They are frauds. I took an amc from them on24 feb 18 for 3 year by paying inr 10000. After that i am never able to reach them. If i call 20 times they would pick my call once. They never turn up to service as promised.in may first service is pending but no body comes to do the same. When i placed a shifting request after going for amc they said invoice is not updated in their...

This is the worst company i ever deal with "live pure", i did a service request on 16/7/2018 (Service request no. Js[protected]), according to company policy service person will visit within 48 hours, but today 22/7/2018, nobody visit me yet, because of them m buying mineral water from market, which cutting my wallet everyday... Authority should take strick action against this kind of fake companies......