LivPure Complaints & Reviews

Duirng preventive maintenance the LIV pure guy told that the membrane is leaking and it need to be replaced. He made an order four days ago and said that by tomorrow or latest by day after tomorrow it will be changed. Five days have elapsed and i am following up with service gut to customer care to area manager and running from pillar to post. I highly recommend not to go for AMC as in case of any fault where the parts are to be changed new...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500089

I have made my valuable investment into livpure though reputed competitors are offering similar featured products at the same price seeing one year free maintenance service offered by them for free assuming that they are committed to the customer.

But, all the issues that i have faced from the first week of installation of the product and i have spent almost 6 months spent out of one year warranty time raising complaints following...

Helpful

Found this helpful?

Write a comment

Address: 122002

Dated 14 sep, 2018
Livpuro की amc के सम्बन्ध में शिकायत
मेरे livpure ro की amc की receipt no-103562 dated 25 july, 2018 done by sandip द्वारा 1 वर्ष के लिए की गई है। अभी मेरे पास gurgaon नम्बर से फोन आया की आपको amc करवानी है तो बताएं मैंने...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 421501

Website: Www.Livpure.in

Such a pathetic service livpure has never knew! I'm helpless but think of abusing the whole cs staff at livpure "inefficient & lack of empathy" my complaint hasnt been resolved yet since a month now.

Need refund + 15 * 100rs for water = 1500 till 08th sep. Pathetic such # i hv bought

The product was faulty since day 1 & their staff has numerous reasons to deny the same in last 6 months 7 service...

Helpful

Found this helpful?

Write a comment

Address: 400614

Am a live pure customer. I had a complaint o[censored]r product regarding non function of the beep alarm which is supposed to be stop as soon as it starts filtering but it use to sound continuously. The technician came nd disconnected that indicater permanently in order to avoid the replacement. When i came to notice i registered th complaint again and he replaced the concerned equipment. My complaint nos are js[protected]and the technician is mr...

Helpful

Found this helpful?

1 Comment

Address: Allahabad, Uttar Pradesh, 211002

Website: www.livpure.in

This is to inform you that the service from livpure is not up to the mark and it is very frustrating to follow up with your customer care team, area service manager and service engineers. I purchased livpure ro pep + which i received from flipkart and got it installed last year on 13th of august, 2018 and it worked fine till last month and since july 2018 the service team and customer care had changed my experience of being a nice customer...

+1 videos

Helpful

Found this helpful?

1 Comment

Address: Mumbai City, Maharashtra, 421302

Website: www.livepure.com

I bought livepure 2000+ waterpurifire one year ago... First servise they done one time but for second service i was called them from last two months.. They only saing that our service excutive will come to servise ur product within 48 hrs... But still they r not comming, and now we r trying to call them every time livepure help line was angaged for 30 min...+...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal, 700045

I had purchased glow touch water purifier having sl no d5iw63d1001068 through amazon on 24.06.2018. Now machine is not working. Two engineers have visited to solve the problem but no one succeeded. I want immediate replacement of defective item as warranty period is available. Otherwise i will lodge complaint to recover cost along with other expenses....

Helpful

Found this helpful?

Write a comment

Address: Farrukhabad, Uttar Pradesh, 209625

I am raju ranjan from fraukhabaad. I have bought a livpure purifier. Purifier is in warranty but it is not working properly so i have requested for servicing water purifier 4th times in a month but no one listen the complaints. No one has came a single time to service it. I m tired to call again and again to toll free number. Please you do something. I am adding a screenshot of complaints number. My mobile number is [protected]...

+1 photos

Helpful

Found this helpful?

Write a comment

Aqua care india claims to be a livpure authrised service dealer. They are frauds. I took an amc from them on24 feb 18 for 3 year by paying inr 10000. After that i am never able to reach them. If i call 20 times they would pick my call once. They never turn up to service as promised.in may first service is pending but no body comes to do the same. When i placed a shifting request after going for amc they said invoice is not updated in their...

Helpful

Found this helpful?

Write a comment

Address: Barpeta, Assam, 781325

This is the worst company i ever deal with "live pure", i did a service request on 16/7/2018 (Service request no. Js[protected]), according to company policy service person will visit within 48 hours, but today 22/7/2018, nobody visit me yet, because of them m buying mineral water from market, which cutting my wallet everyday... Authority should take strick action against this kind of fake companies......

Helpful

Found this helpful?

Write a comment

Address: 560067

Website: www.livpure.in

I have purchases Livpure pep pro touch water purifier from Flipkart. Just after few days, one of the icon in the panel started blinking . I called the customer executives. There were not even able to understand my issues or not able to speak properly. Finally i was able to register a complaint. After few days, one person came in and did something (I was in office and my family was at home). He told he changed the PCB. When I came back from...

Helpful

Found this helpful?

1 Comment

I bought the livpure waterpufier in September 2017. In April 2018 one local engineer from livpure came and changed one part(RO filter ) in Purifier with free of cost when I complained that water taste is bad after purifying. Again I have complained for the same reason water taste is bad so that now again another local engineer came and said that part(RO filter) is not working and you have to change the filter with cost of 2500rs . For that...

Helpful

Found this helpful?

1 Comment

Address: New Delhi, Delhi

Website: www.livpre.in

I have livpure ro using from last 1 years and according to company policy they need to give two service free of cost. and when they did 2nd service they came ope the ro and again closed it. i have few issues un my RO system, even i asked the person that the water filler process is very slow can you check this.
he replied that i have done everything and after one hours it will be work perfectly.

but after one hours...

Helpful

Found this helpful?

Write a comment

Address: Kanchipuram, Tamil Nadu, 600100

I raised a complaint on 27 june 18 that i can hear beep sound from my pep+ continously. (Started just today as we tried to replace tap as it was broken)
Team has sent a technician for that who is charging 4500 for changing an ro filter which is so irrelevant. I complained for cap replacement and they say everything is wrong with u r purifier and we need to change. This is so insane that filter which worked superb till morning can suddenly...

Helpful

Found this helpful?

Write a comment

Address: Ernakulam, Kerala, 682036

I had bought this purifier in Aug 17. while shifted to new place I requested for removal reinstallation of the purifier. waited for 5-6 days, finally removed it on my own. and now I m waiting for last one for installation of the set. customer care says, you'll get call in next 48 hrs, but no response so far. warranty service of the set is so overdue sine last march.

I request them to buy back the set even on reduced price....

Helpful

Found this helpful?

1 Comment

Address: 411040

Website: www.livpure.in

Hi,

I bought pep star plus last year, my service are pending since many months.

I have raised a request but no response from local engineers and live pure customer care. Really its very good experience with lp i never prefer to my and friends to buy your products.

No service no response.

Please take my product and give amount back.

Please consider this is my request.br...

Helpful

Found this helpful?

1 Comment

Website: www.livpure.in

Hello Sir/Madam,

Registered Mobile No. [protected]

I am Md Shahnawaz. I have been using Livpure Hero Plus Water Purifier since Nov, 2017. On Dt. 5th May, 2018 i have lodged a complaint for water purifier as it was not storing water and the service engineer came and solved the issue. Just after 2 days it stop working again.

I have lodged a complaint again on Dt. 13th May 2018 with service request...

Helpful

Found this helpful?

Write a comment

Address: 110093

Website: www.livpure.in

Hello,

I have purchased "livpure glo 7-litre ro + uv + mineralizer water purifier" on 8 october 2017 and it is still in warranty. After few months i have faced leakage problem in my water purifier, then i called livpure customer care to look into this issue but after making 2, 3 call with 10 to 15 min of hold they finally picked my call they say they will send their technical staf in maximum 24hrs to my to my doorstep, i have...

Helpful

Found this helpful?

2 Comments

Address: Gurgaon, Haryana, 560029

Website: livpure.in

We purchased livpure water purifier pro+ in april 2018 and on 14th april installation happened. Within a week after installation, water purifier suddenly stopped working. Sometime it works and sometime it doesn't.

We raised first complaints on 22nd april and on 28th apriil service guy came and that time water purifier was working. So he said wires are loose. Again a day after this, we're facing the same issue. Sometime water...

Helpful

Found this helpful?

Write a comment

LivPure Complaints & Reviews

File a complaint to LivPure

Recently resolved complaints

Most useful reviews

Featured stories

LivPure reviews & complaints page 34

glitz

livpure glo touch a failure product and pathetic support

livpure ro gurgaon

faulty livpure product

faulty servicing of the product

livpure ro pep

i'm complaining about service... calling last 2 months for service but still no one visited.

machine not working after one month of purchase

livpure glitz uv water purifier

fraud amc provided

worst company ever

regarding product issues

water purifier / I am complaining about not purifying properly

bad service by livpure

worst service livpure

installation and warranty service

livpure water purifier service pending.

charged falsely for filter change while the water purifier is in warranty.

leakage in water purifier.

water purifier stopped working within a week

LivPure Complaints & Reviews

File a complaint to LivPure

Recently resolved complaints

Most useful reviews

Featured stories

LivPure reviews & complaints page 34

Related businesses