LivPure Complaints & Reviews

I have purchases Livpure pep pro touch water purifier from Flipkart. Just after few days, one of the icon in the panel started blinking . I called the customer executives. There were not even able to understand my issues or not able to speak properly. Finally i was able to register a complaint. After few days, one person came in and did something (I was in office and my family was at home). He told he changed the PCB. When I came back from...

I bought the livpure waterpufier in September 2017. In April 2018 one local engineer from livpure came and changed one part(RO filter ) in Purifier with free of cost when I complained that water taste is bad after purifying. Again I have complained for the same reason water taste is bad so that now again another local engineer came and said that part(RO filter) is not working and you have to change the filter with cost of 2500rs . For that...

I have livpure ro using from last 1 years and according to company policy they need to give two service free of cost. and when they did 2nd service they came ope the ro and again closed it. i have few issues un my RO system, even i asked the person that the water filler process is very slow can you check this.
he replied that i have done everything and after one hours it will be work perfectly.

but after one hours...

I raised a complaint on 27 june 18 that i can hear beep sound from my pep+ continously. (Started just today as we tried to replace tap as it was broken)
Team has sent a technician for that who is charging 4500 for changing an ro filter which is so irrelevant. I complained for cap replacement and they say everything is wrong with u r purifier and we need to change. This is so insane that filter which worked superb till morning can suddenly...

I had bought this purifier in Aug 17. while shifted to new place I requested for removal reinstallation of the purifier. waited for 5-6 days, finally removed it on my own. and now I m waiting for last one for installation of the set. customer care says, you'll get call in next 48 hrs, but no response so far. warranty service of the set is so overdue sine last march.

I request them to buy back the set even on reduced price....

Hi,

I bought pep star plus last year, my service are pending since many months.

I have raised a request but no response from local engineers and live pure customer care. Really its very good experience with lp i never prefer to my and friends to buy your products.

No service no response.

Please take my product and give amount back.

Please consider this is my request.br...

Hello Sir/Madam,

Registered Mobile No. [protected]

I am Md Shahnawaz. I have been using Livpure Hero Plus Water Purifier since Nov, 2017. On Dt. 5th May, 2018 i have lodged a complaint for water purifier as it was not storing water and the service engineer came and solved the issue. Just after 2 days it stop working again.

I have lodged a complaint again on Dt. 13th May 2018 with service request...

Hello,

I have purchased "livpure glo 7-litre ro + uv + mineralizer water purifier" on 8 october 2017 and it is still in warranty. After few months i have faced leakage problem in my water purifier, then i called livpure customer care to look into this issue but after making 2, 3 call with 10 to 15 min of hold they finally picked my call they say they will send their technical staf in maximum 24hrs to my to my doorstep, i have...

We purchased livpure water purifier pro+ in april 2018 and on 14th april installation happened. Within a week after installation, water purifier suddenly stopped working. Sometime it works and sometime it doesn't.

We raised first complaints on 22nd april and on 28th apriil service guy came and that time water purifier was working. So he said wires are loose. Again a day after this, we're facing the same issue. Sometime water...

I bought water purifier for 11k. Now they are asking me to pay 5k for 1 year warranty. The membrane cost around 2.5k to 3k. Irrespective of it getting damaged i have to pay for it every year. And if it gets damaged twice it will be not covered under warranty. What kind of warranty is that. Actually i am buying it every year isn't it?? This is loot. My simple question is how can warranty be 40% of the product....

I bought this water purifier from amazon and received the product on friday 20 april and from that day the installation boy from livpure is making excuses and now his number is switched off i even complained on livpure site but it seems like they're not interested on solving my issue i called on customer care they said they forwarded my request but still i got no response please help me...

I have called Aqua care india service centre to repair my RO livpure, they came on the same day & told me to change complete filter& memrin but now the RO water is not even drinkable condition, i have filled complaint 12 times but they didnt not replied. Everytime i give them call they say service person will come today but noone same. Even after warning them of filling complaint against they have no fear & now they have stopped taking calls...

Hi team,

I have purchased a liv pure ro system from allahabad (Hometown) in feb'17 for my parents - whose age have crossed 70. Its a costly ro system worth more than 14 k.

From the very beginning - the ro system had problems (Leakage, not at all working) and complaints more attended also.

But for reasons not known to me the functioning remained as it was, which caused lot of frustration and defeated...

I have called multiple time for livpure demo. Demo was registered for this saturday and none revert or got any call till now. Multiple time reach out customer care and they just say wait for 2 more hours to get call back from representatives.
If this was the experience for new customers to buy or interested for livpure then i think it would be more horrible for existing customers queries and services...

We had purchase livepure glo 7 lit. Ro in the month of september 2017 with a assurance given by representative who has come for installation that there are three free servicing.

Now six months are going to complete by march 2018, but yet not a single service has been given by your representative who has installed it.

Can higher authorities from livepure glo intervene & send representative for servicing. We have...

I have raised complaint n no of time for resolving the issue i am facing, but still the problem persist. Every time ro technician comes and replace some random parts and told us that the problem will be resolved now. Despite the parts replacement problem still there.

Haven taken amc also, and per amc livpure required to change the filter once in a year. Now the amc is going to expire in few days but the replacement of filters...

Dear sir,
I have purchased offer 4999 for one year warranty and service at the time your team member tell to me at this offer we will provide one milton water bottle and two pre filter. I have taken this offer last one month but milton bottle and pre filter not provide to me so kindly do the needful because lippure is very big brand of india and we will faith at the same. My number is [protected] sachin pathak kindly provide the kit.....

Hi,

I have livepure ro pep plus. Last month or have some sounding problem. It's been two years to purchase that. I called to customer service and they arranged service. Service boy came and repair that but it is not clear with part of the ro because they change the parts and no can identify whether it was new or old (Used) one and they took the old one part with them, which is completely indicate some glitch.
After...

Purifier goes faulty in less than 15 days o[censored]se. Spare parts availability issue for more than 10 days and no resolution from cosutomer care, area manager or even local service centre in thane. Mns enterpriese are cheats, and so is their manager pramog singh. Area manager for thane raigad is pravin kor whose an sshole.
If you read the reviews of this company it's all negative. They are cheats and unable to prvide service. Maybe they...

My Name is Anchal, (Reg. Mobile No. [protected])

I am totally dissatisfied with Livpure Product, The Model We use is Touch+ and bought it in Sept 2017;
All the time TDS level goes down after 10 days o[censored]se And we had called customer care around 10 times just to repair TDS level of the Water till now, In starting days they respond within 48 hours but after 4 to 5 times of repairing service they got casual behavior and...