LLOYD Complaints & Reviews

A.c does not work properly its not give cooling also when i on turbo mode its not giving properly cooling

Maine LED TV repair ke liye diye huye one month lum
Some ho Raha hai Abhi tak repair ho Kar Nahi Mila aur Jab bhi inquiry ke liye jao to parts Nahi Aaya kahte hai aur humesa kahte hai ki aaj ya kal aa jayega

Hi,

I purchased Llyod AC on 8-Jul-2021 from a dealer of Ghaziabad. Pathetic installation done by company engg. Within 4 days I have to call customer care 3 times Every time Engg came but all are untrained. Now my AC is leaking, fed-up with Llyod services.

Hi Team,

Its been a week, i bought split ac, but it is making sound .

Please resolve this asap

Cooling problem

We have purchased Lloyd's ac in march and 1st service is still due, i have tried many times to call and complaint but i didn't get any response from your side.
I want my AC to be serviced soon.
Please try to solve my problem as soon as possible.

I’ve purchased a Lloyd AC 2 years back, a few months back however when I needed to have it serviced, I’ve had the worst customer experience service. So let me put down the details below for you

Product Serial :[protected]
Product Category : LLOYD AIR CONDITIONER

19th April : My AC displayed a E9 error and I registered a complaint and the service team came to my house, I was not at home that time,...

Respected sir,
Myself chittibabu Majji, i had bought LLOYD Air Conditioner 19A3LR on 20.08.2017. I want to inform that i had raised a complaint 3 months back regarding problem in Compressor but till now there is no solution/repaired till now regarding to my compressor. I therefore, request you to solve my compressor issue at an earliest date.

I have purchased Lloyd AC 11 months back and it's been used very less since it purchased. However, got an issue(its not getting cooled) and requested for service, after that one guy has assigned and he checked on 21st June 2021 and told me there is an issue with one part and he ordered it. I have not received any response as today is 10th July . When I tried to reach that person he said he is not the right person to give status and asked me to check with office . I am keep on trying to reach them but they are not picking my calls. I never expected this kind of ignorance from Lloyds.

I have purchased Lloyd split inverter ac on 07-05-21. But it is not work properly, please repair it
Thanks

My ac outside fan do so many sound I don't know why please 🥺🥺 help his fan do many sound come to my house and help us

My display doesn’t perform only gives me blue light. My tv is under warranty and facing this issue second time under 5 years I don’t understand what kind of like this Lloyd tv carries. Kindly look into this matter.

Regards
Asha Joseph
[protected]

Dear sir,
I took your split ac from aluva asher show room. After 3 months last 3 weeks cooling is not there. I booked service and service guy(his num-[protected])told me to come on 6/7/2021. He has not come and called me on 7/7/21 and told me will come on today at 5pm. The same day i contact him and asked him to why not come. He said lots of irritation words like unparlementary. What i have to do. I have phone records.i am going to move case against the company

Was informed to you that the said model panel is not available hence we need to replace LED TV with new one Model No 43FS301B of specification (2K HDR, ANDRIOD LED, 1.5 GB RAM+8 GB ROM, DOLBY AUDIO), MRP of Rs 35990 /- against your said LED model. As you have used the LED TV for a period of 3.67 Years it was clearly informed to you that you will be required to pay the difference amount (Rs25240/-

I have purchased a lloyd air conditioner in april 2019, from very initial day it is not working well...in name of cooling it is slightly better than fan only...i had lodged a complain to company earlier also.. company service man came and detected some gas leakage issue...after resolving that functioning did not improved well...it is still d same...i am highly disappointed with your company air conditioner...its my humble request to you...plz get my air conditioner checked... and find the issue why it is not functioning well

Dear sir,

I am the customer of lloyd ...in march i. Have purchased Ac ...4 days past i have faced technical problem in my Ac ..for that i have raised the complain ...your maintenance team have come in my home and take the part of Ac ...he said at the time of pickup of part of Ac within 12 hours your problem will resolve but still now 4 days over ...he is not responding over my call and msgs...my ac in gurantee periods
16 march 2021 i have purchased that...your repairing person contact details is:- Name:- soyab contact no:- [protected]...i have called him so many times he said talk to my manager ..nothing in my hand ...manager name is: ravi kumar contact no- [protected]... I have called him he always give me a silly reasons... Your maintenance person take Ac display card and mother board take with for maintaince and he has charged 500/- rs for charges

Please take a hard step agianst it and reslove my problem..either be return my parts...i will matiance by outside person..

And i will take hard step against you people and against your company ...my register mobile no is :- [protected] Address:- E_3/278 gali no 7c 4th pusta sonia vihar

I have raised a request for non cooling of AC on 8 -6-2021.(details attached)

We not received any communication from your end nobody comes to check the AC and After 2-3 days i again call customer care, they raised a fresh complaint. I got a call around 2 Pm and I have given time of 4 Pm to come but nobody comes.

After some days I again call customer care, and i got to know that service agency closed our call mentioning the customer Is our of station.(false statement given by service agency).

I again call customer care on[protected] for getting the status they again given a fresh complaint number.

I want to confirm why our first call closed by service agency to saying that customer is our of station.

And in between our AC expires it's warranty on 12th June.

Now after so many days executive visited on[protected] and after checking he says that AC require gas top up from 100 to 130.

And he is demanding Charges for visiting and gas refilling.

I want a simple reply when I raised a complaint in warranty period then why my call got closed by service agency by giving a false statement of customer Is out of station.

When I ask service agency owner about this he says that you have given time of 4 pm and he will work according to his timing rather than time given by customer. His executive will not come by time given by customer. Then why you guys called this type of behavior is you are providing free service to customers.

Who has given right your service agency
to close my complaint giving a false statement.

I have made 8-10 times complaints on customer care and not getting any response at all, everytime customer care guys giving a new complaint number and not giving status of actual I want to know the status of complaints given in warranty period.

Now I m cursing my self why I purchased your company Ac, after completing almost 1 Month for only complaining and complaining and not getting any type of feed back call or any type of satisfying call.

Hoping a reply soon.

Regards
Dipak Kumar
Mobile :- [protected]

I have raised a request for non cooling of AC on 8 -6-2021.(details attached)

We have not received any communication from your end nobody comes to check the AC and After 2-3 days i again call customer care, they raised a fresh complaint. I got a call around 2 Pm and I have given time of 4 Pm to come but nobody comes.

After some days I again call customer care, and i got to know that service agency closed our call mentioning the customer Is our of station.(false statement given by service agency).

I again call customer care on[protected] for getting the status they again given a fresh complaint number.

I want to confirm why our first call closed by service agency to saying that customer is our of station.

And in between our AC expires it's warranty on 12th June.

Now after so many days executive visited on[protected] and after checking he says that AC require gas top up from 100 to 130.

And he is demanding Charges for visiting and gas refilling.

I want a simple reply when I raised a complaint in warranty period then why my call got closed by service agency by giving a false statement of customer Is out of station.

When I ask service agency owner about this he says that you have given time of 4 pm and he will work according to his timing rather than time given by customer. His executive will not come by time given by customer. Then why you guys called this type of behavior is you are providing free service to customers.

Who has given right your service agency
to close my complaint giving a false statement.

I have made 8-10 times complaints on customer care and not getting any response at all, everytime customer care guys giving a new complaint number and not giving status of actual I want to know the status of complaints given in warranty period.

Now I m cursing my self why I purchased your company Ac, after completing almost 1 Month for only complaining and complaining and not getting any type of feed back call or any type of satisfying call.

Hoping a reply soon.

Regards
Dipak Kumar
Mobile :- [protected]

Hi,

I have booked a complaint for my LLOYD WINDOW AC which was bought two months ago.
My ac is automatically turning off after a minute for which i have booked a complaint with LLOYD Costumer Care no#[protected] on which a Lady have booked a complaint for my AC and she told me that someone will call me from technical team.
I was waited.. waited.. waited..
Than again after 2-3 hours i made a call to...

I spoke to helpline number 7 days ago about the leakage issue in Indoor unit and mentioned the following issue:

I purchased the Lloyd Non inverter AC on 28th April 2019 and product is registered with mobile number[protected].
Product started to show signs of manufacturing defect in the very initial phase and complaint was registered. Technician visited and said they have resolved the problem but it started to show the same defects in a while.
Total of 4 complaints were lodged during 1st season and the record can be found in your Database which shows the actual signs of Manufacturing defaults.
In next season, i.e. 2020, due to nation wide lockdown I was not able to contact Lloyd customer support but gas leakage continued to be a problem and I had to get it refilled from Local technician as anyone would agree that the product is made for specific seasonal use.


Post hearing these issues I was told that my product is in 1 Year Standard + 4 Year Component warrantee. I specifically asked if there is any consequences of getting this checked from Local Technician and I was told (& I would highlight there are no other reason I would know this) that there is no consequences at all except deduction of 3 months standard warrantee. My product component will continue to cover in the warrantee & thus I was happy to pay “Technician Service Fee” to have my component warrantee covered.

I also highlighted specifically about the poor service to date, I.e. 4 complaints in the 1st season itself, and they had assured that a senior technician will visit to CHECK the issue and will provide a resolution to the product defect.

“So called” Senior technician just visited, looked at the 2 videos (which I took when I had this checked from my Local support) and told that it would not be covered under warrantee and i’ll have to pay for the full issue which would cost in range of 4k. I could have possibly forward this videos to the team instead of calling someone for a minute and paying a sum of 500 for no reasons at all for the promises made by Lloyd Support team.

I even asked this “Senior Technician” to let me talk to his manager but he didn’t even let me speak to him at all and kept asking for “his hard earned money” by watching a couple of videos in a very rough tone that I had to pay as I did not wanted any kind of quarrel in my premises.

I am highly frustrated by the Lloyd name which must be really evident in the details mentioned above. Customer support, their higher Authorities and this so called Senior Technician are of zero help and looking forward for the resolution asap.

Have already mailed the id couple of times but no response at all.

Highly Frustrated Customer,

Deepak Kaamra