Claimed

Loop Mobile Complaints & Reviews

1.9
Last updated Jan 6, 2024
Complaints 536
Resolved
197
Unresolved
339
Quick Links
Statistics
Share
Contacts

File a complaint to Loop Mobile

Having problems with Loop Mobile?

File a complaint and get it resolved by Loop Mobile customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Loop Mobile reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajay Surjiani
from Noida, Uttar Pradesh
Nov 8, 2014
Report
Copy

Loop customers are left in the middle of road

Address: Mumbai City, Maharashtra

Hello,

I wonder the Loop company has no more interest with customers any more as the services are shutting down. Since from the Ad in the newspaper saying the services are shutting down from 29th Nov 14 the company prior to that the services are shut down.

I am not able to make any calls neither incoming calls.

I have two loop mobile numbers [protected] & [protected] for both of these I haven't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul 4 Singh
from Mumbai, Maharashtra
Nov 6, 2014
Resolved
Report
Copy
Resolved

complaint regarding account balance

Address: Mumbai City, Maharashtra

Name: Dhiraj Singh Number:[protected] Account Balance:12000+ please inform me whether i will get the account balance money in cash or the money will be transferred to any other sim operator. i have submitted a complaint letter earlier on 06/10/2014 at the head office(mahim) but still i have not recieved any update on that. Waiting for ur response......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
liladhar.baviskar
from Mumbai, Maharashtra
Nov 6, 2014
Report
Copy

9821469914 / 8082017644 loop mobile not working

Address: Mumbai City, Maharashtra

My both prepaid no. Not working showing not registered, I tried calling loop mobile customer care nos. 198, [protected] 28440800, but not able to connect the customer care executive for help. As my cell nos. are old, peoples are unable to contact me. I want this nos. to be in working condition, but loop mobile is not giving any response....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hitesh doshi
from Mumbai, Maharashtra
Nov 6, 2014
Resolved
Report
Copy
Resolved

Refund of Deposit

Address: Mumbai City, Maharashtra

I was customer of Postpaid connection Loop Mobile from more than 10 Years, I had paid the Deposit for Roaming and STD/ISD Activation of Rs. 4500 which is been reflected in my bill. I have ported out to Airtel recently but they Airtel is not answering about whether my Deposit has been transferred to them or not nor I am able to contact to Loop Mobile to check whether they have Transferred the Deposit to Airtel or they are going to refund me...
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
D
Dextersid1
from Mumbai, Maharashtra
Nov 6, 2014
Resolved
Report
Copy
Resolved

UPC code not being sent by Loop Mobile for Porting out

Address: Mumbai City, Maharashtra

My Self Siddhant M. Patkar is trying to generate a UPC code for Porting out to other network provider. I had recieved a code last month but the code expired since i was sick and unable to go to the network provider for porting out of Loop. As per my new Network provider the UPC code has expired or has been given to some one else. Now when I'm trying to Resend a Porting request Loop mobile is not sending any UPC code. Please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
G
Galliara
from Mumbai, Maharashtra
Nov 3, 2014
Report
Copy

Prepaid balance for Loop Mobile being forfeited

Address: Mumbai City, Maharashtra

Loop mobile is merging with AirTel. From Nov 29, 2014 all loop mobile customers will be disconnected from the service. The Pre-paid customers will have to let go the balance which they have on their phones as AirTel will not adjust this amount. This is day light highway robbery by Corporate India ! Like me there are thousands of customers who are being officially looted. Can you please take up this matter? My mobile number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RushikeshK
from Mumbai, Maharashtra
Nov 3, 2014
Resolved
Report
Copy
Resolved

Loop Mobile - extra ordinary bill before bill generation date

Address: Mumbai City, Maharashtra

I have not exceeded my data limit, I got text saying I have to pay 2250, my plan is of 99rs which has 1GB free net and I have used around 70% of it, m not suppose to pay any thing other than my normal bill which mite b around 300 to 500 Rs. Please help ! I have been calling them since many days no response from them. Thank you.!......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karan1998
from Mumbai, Maharashtra
Nov 3, 2014
Report
Copy

refund of the bill amount paid

Address: Mumbai City, Maharashtra

my mobile no. [protected] my tarif plan 777 bonanza plan as i had to port my no. and also pay the pending bill amount.which was paid without deducting the discount amount i wish you to refund my amount along with the bill . my mail id is :[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
James Wilfred
from Mumbai, Maharashtra
Nov 3, 2014
Report
Copy

MAHIM CUSTOMER ALWAYS NOT WORKING (SYSTEM)

Address: Mumbai City, Maharashtra

PLEASE I WANT TO ACTIVATE MY FOLLOWING LOOP NUMBERS : [protected] / [protected] AS THERE IS A MESSAGE THAT THE COMPANY HAS NOT PAID MONEY AND INSPITE OF DIALLING 198 AND OTHER HELPLINE NUMBERS ITS IS NOT RECHARGABLE AS NO NETWORK. APPRECIATE TO DO THE NEEDFUL AS SOON AS POSSIBLE. THANKING YOU IN ANTICIPATION. MR. JAMES DOMINIC MONTEIRO AND MRS FELICIDADE JAMES MONTEIRO 4, TAPASI BUILDING MMC ROAD OPP. SWAGAT HOTEL MAHIM STATION...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surendra baokar
from Mumbai, Maharashtra
Nov 1, 2014
Report
Copy

Transfer of A/c Balance

Address: Mumbai City, Maharashtra

Sir, I was Subcriber of Loop Mobile Services, bearing Mobile No.[protected]. I have converted my Mobile No. in Airtel Mobile Services & My airtel services also started. But Sir I would like to inform you that there was a/c balance Rs.35/ or something with Loop Mobile. The same balance has been not transfer to my a/c with Airtel Mobile Services. Kindly Look into the matter & arranged to transfer my balace to Airtel Mobile Services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
A I SHILVANT
from Mumbai, Maharashtra
Oct 31, 2014
Resolved
Report
Copy
Resolved

Refund of security deposit of 20500.00 of post paid services

Received a message from loop mobile, the mobile numbers will be transfered to Bharat Airtel services, and Loop will be closed, it is not clear if our security deposit of 20500.00 will be refunded to us, or will be transfered to BharatAirtel services, wouild like to know the details urgently, since the loop is closing shortely, let us know the contact numbers or inform to our valid address of the refund, self mobile no [protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Mumbai City, Maharashtra

From 20 days, I am unable to call from my number [protected]. few days back, I got one message that ur number will be transferred from LOOP to Airtel. But I am unable to unterstand that I did not get any call from Airtel or loop. Pls let me know, when my number will be working. Kalpana Verma...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharad sharma 1967
from Mumbai, Maharashtra
Oct 24, 2014
Report
Copy

charging for VAS GPRS service that as not authorised by consumer

Address: Mumbai City, Maharashtra

phone no.[protected] customer id 501263 statement no.[protected] the company has charged rupees 964.00 for GPRS calls under head of Value Added Services.this service was never authorised byy the customer.mobile assist staff refused to provide details about the package that was thrust on customer and also refused to discontinue the GPRS Service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushant Shinde
from Mumbai, Maharashtra
Oct 20, 2014
Report
Copy

Loop to vodafone port out

Address: Mumbai City, Maharashtra

It can't get more irritating than this. Its been more than 20 days I have been trying to port out from loop. But this disgusting service provider is refusing to port out. What do you want from us? Do we file a case of harassment? Let us know coz thats the only option left. If you have any shame left call me on [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dbrijeshx
from Mumbai, Maharashtra
Oct 20, 2014
Resolved
Report
Copy
Resolved

Not Releasing my No.

Address: Mumbai City, Maharashtra

I have generated porting code 2 months before to port out from Loop Since then I have paid more than 3000 Rupees, paid Rs.500 extra and generated UPC 4 time but loop is not releasing my no. [protected]. I am seriously irritated on this. Every month my bill is coming like anything. I have spoken to customer care more than 20 times visited there gallery 3 times but no action. I want to switch to Airtel all verifications have been done but Loop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikita shivankar
from Tamluk, West Bengal
Oct 16, 2014
Report
Copy

extra ordinary bill

Address: Mumbai City, Maharashtra

i have not exeeded my data limit, i got text saying i have to pay 1500, my plan is of 98rs which has 1gb free net and i have used around 70% of it, m not suppose to pay any thing other than my normal bill which mite b around 140 rs please help ! i have been calling them since many days no response all gallaries are closed thank you.!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sajavudeen
from Mumbai, Maharashtra
Oct 14, 2014
Report
Copy

not refunding / transferring my balance

Address: Mumbai City, Maharashtra

i [sajavudeen shaikh] please look into the matter seriously, when it will be taken over by airtel company usually the balance gets transferred in this case they are reluctant. [AMT; RS 5000/-] is the exact balance left. hoping for a positive reply. sajavudeen shaikh....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
muthaaa
from Mumbai, Maharashtra
Oct 11, 2014
Resolved
Report
Copy
Resolved

lost of sim card but company is not providing new card of same number

Address: Mumbai City, Maharashtra

My loop sim card has been lost and the gallery of al over mumbai is close where I leave, so please help me out that how I can get my loop sim card and my sim number Was [protected] ..where the loop gallery is open in mumbai were I can get loop sim card Contact me on [protected]It an emergency I want my loop sim card Contact me soon Tel me about gallery If i wil not get my sim card of same number i wil file a consumer case on Loop company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sand80
from Mumbai, Maharashtra
Oct 8, 2014
Resolved
Report
Copy
Resolved

Different name as per True caller ID

Address: Thane, Maharashtra

Dear Sir, I, Mr.Sandeep Madhukar Gaonkar having post paid connection of Loop Mobile since last 2 years.At the time of purchase new sim card, i have submitted all required documents to loop mobile and also i have been paid my loop mobile bill since last 2 years.The loop mobile is on my name but in true caller ID there is a different name i.e.Rajesh Rajput. Please go through this matter & solve this problem I am waiting your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sheetal jadhav
from Mumbai, Maharashtra
Oct 7, 2014
Resolved
Report
Copy
Resolved

Internet not working

Address: Thane, Maharashtra

my internet is not working since last 1-2 weeks. I try to call on your 198 no for complaint registration but there is no replay. only record is playing no body answers the call. ONce some body pick up the phone and tell me that there is some error in your internet he will solve it from there and ask me hold the line for at least 10-15 minutes. But even after that there is same error for the internet. Kindly look in to the matter as i am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy