Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Consumer ID[protected]. Residence at Khese Park No 253/44 Lohegaon Road Pune 411032 NAME: Monish Lal Banerji Area and B.U code : 4602 Vishrantwadi Pune For the last 3 months the power bill is not being delivered at my residence.E Mail sent to customer care last month but no reply. Please arrange to send the Power Consumption Bill at my residence on the due. M.L.BANERJI. (Chief Engineer Indian Railways Retd) 253/44 Khese Park Lohegaon Road Pune 411032.

Dear Sir / Madam, My Meter no.01485979 and consumer no.[protected]. From last 3 years I did not live same place hence I face so many problems from MSEB office. Last month Dtd.21.11.2014 I show MSEB diva and mumbra office my electricity consumption reading of same date is 727 and you send me wrong bill without using in any electricity bill. That time Mumbra office Lady officer told me, you did not pay any amount this month and next month you will received correct bill. But Now I suffer same problem. Current month bill reading shows 1039, last month reading shows 1039, total consumption o[censored]nit is 73 and current month electricity charges is Rs.419/-. How to calculate MSEB officer?. Also MSEB office includes last month bill amount Rs.572/- in current month bill and total amount of electricty is become Rs.990/-. I changed my meter may be march 2014. Upto last month My electricity bill shows meter is normal condition but current month bill shows faulty meter. In another way I requested to MSEB Diva office officer to dissconct my electricity supply for six months but He not accept my application. What is this sir?. What Can I do for that. I also do complaint in MSEB site around 100 times from last 2 years but not received any feedback or help to me. If your site is working, kindly do permantaly solutiuon of my problem. Regards, Sanjay Phadtare

R/Sir I am paid the bill for OCT - 14 Rs.1100 throw Internet Banking and payment id is Date of TRANSACTION[protected] PUR/GTL LTDBILLDESK/ MUMBAI/051114/15:20 1100.00 FROM AXIS BANK ADALAT ROOD, AURANGABAD This billis not outstanding thank you Pramod U Thakur

narendra narayan bhostekar consimur no[protected] Billing unit 4697 vasai road W as per regular billing i found that in November 2014 bill there is drastic increase in consumption rate it is more than doubled of the last tarif[censored]nit. so i request you to go through the matter and do the needful.

I have requested for meter checking on following dates; 1) Request ID[protected] on 08 November 2014. 2) Request ID[protected] on 18 September 2014. 3) Request ID[protected] on 07 July 2014. 4) Request ID - [protected] on 28 August 2014. But i have not received any reply from the concern department and i am getting negative bill. Please look into the matter on top priority.

i have applied for the new connection on 15th-feb 2014, after asking so many times the responsible engineer did not got any response, after long follow up of around 8 months, the concerned engineer created the invoice of around 1200/- rs. as per that invoice we deposited the amount.But till 18th nov-2014 we have not got the installation of connection. when asked to his higher officers at subdivision level, they are giving us timepass answers. is there anybody to help me to get new connection detial of address are as bellow. name-G.P. Metange at po-pathrot, tal- Achalpur, dist- Amravati billing unit (as on invoice)- 1627 application number- 6153968

This is Suresh, and this email is regarding wrong electricity bill charged for me. Since last 6 months i am out of the city and i have paid the advance amount and only nominal charges are expected for each month (fixed charges of Rs: 40). Its been working fine till last month, now i see for Nov - 2014, MAHADISCOM has charged 180 units which comes to Rs: 1032 payable by Dec 5th. (Rs: 1032 less advance available in account Rs 340+ = Net Due : Rs: 690). Please check the Meter reading Current & previous is same "3909".Please clear the confusion, or let me know the concerned authority to whom i need to take this forward. Thanks Detail:[protected], Billing unit : 4602:VISHRANTWADI SUB-DN.

To Whom So Ever Concerned.Myself Ramzan Solanki residing at Vasai West (Thane) and My Complaint is regarding Constant HIGH ELECTRICITY BILL by MSED (Maharashtra State Electricity Distribution Company).Over the Last few years i have been following up with MSED service men to fix or to investigate high bill issue, But no one is taking responsibility to investigate instead i have always been asked to pay the bill and if not many a times have also been THREATENED for cutting off the ELECTRICITY if not paid.There were few service men who investigated the meter and the house to check the possible reasons for high bill and finally i was suggested to change the HOME WIRING and FEW HOME APPLIANCES as they were old to consume more units, i certainly felt good about the reasons they mentioned and have some how managed to change the REFRIGERATOR and entire HOUSE WIRING hoping the bill would be as per usage.Nevertheless, The Meter was changed, few Home Appliances and entire house wiring was changed, but not the HIGH BILL, it was even more than before, i finally called the MSED call center to file a complaint few months ago, below are my complaints no.934268, 1213647, 1692966, 1829415 (Most Recent, spoke to MobeenAfter These Complaints i got a Bill of -1750 for the month of AUG 2014, I found very suspicious so i called up customer care and was informed it was due to High Bill complaint that i made, the Next Month i got a Bill of 110 INR, i called up again and was informed that all the future Bills would be adjusted in the High Bill issue Amount paid in the past.It was than the Most Horrifying Bill i got was for the months of OCT 2014 which calculated 10, 360 INR (1211 Units) which was the highest bill i have ever got. I work in a company where the working hours are not fixed, hence my Father Went to the Area Division office where he was told that the Amount of 10, 360 is the average of the last 3 bills, but they again said the difference amount will be adjusted in future bills, My Father have somehow managed to get it down to 7, 000 which still i cannot afford to pay.My Complaints is still not been answered and i am getting High Bill every alternate months with very minimal consumptions. Please take my request further and let us free from the High Bill and let us pay for what we use. Below are the Details of My Meter.Consumer No:[protected]Meter No: [protected]Average Meter Reading for Last 12 Months: 241.16 Units

Consumer No[protected] Meter No[protected] Billing Unit-0329-Panvel I (Bhingari) Dear Sir/Madam, With reference to the above mentioned consumer no this is to bring to your notice that i have taken a shop at Mahalaxmi Shopping centre located at village-Nere, Panvel.Till date the said shop is not used by me nor i have installed any kings of electrical item like light, fan etc. Even after i have received a bill of Rs.1540/- which was due for payment till 14/11/14.Though i have paid the amount online on 11/11/14. I would request this good office to resolve verify the bill sent to me and arrange to send me the extra amount recovered from me.If not possible to refund the amount credit shall be given to me for adjusting the same in future. Regards Paritosh Biswas [protected]

I had registered my complaint regarding double payment today. One person called me saying that he is representing the concerned bank and said that they are sorry for this and would like to refund the excess bill paid. He took my ATM card no and other details and quickly withdraw money from my bank account. This was possible since this fellow got my contact details easily since all the complaints are displayed on this site. Request you to treat these complaints as confidential and do not display them for public consumption.

It is very sad to say that in India still people not updated in a day with the online transactions done. I have paid my online bill on 2nd Nov Due date for which was 6th Nov and my Electricity was disconnected just because of the reason that they were not updated with the transaction done. When I called MSEDCL Toll Free Number to and told them my consumer number then they told me that the bill has already been paid on 2nd Nov but still I have to suffer full night without current. Customer care executives told me after my 5-6 calls that this will be resolved this problem in an hour but they didn't bother to respond to the complaint lounged. My mistake was I have paid bill online " LOL " if one is going to face problem after online payment then MSEDCL should stop this service of online bill payment because as always serve is down as per the information shared by one of the customer care executive after my follow ups. I would like to ask MSEDCL Authorised person who is going to pay for the mental stress i had gone through full Night from 7:25pm when I returned from job to 8:00am when i left for my job. After so many calls they told me that they don't have any of the Electricians number nor they don't know the address of the MSEB office in the asked area it was very surprising. These people don't know the contact number and address of the person whom they are going to send to resolve the problem then how they will get the things done from them very ill logical statement but was given by the executives. Not only this after my 3 call these people took my call as if its a comedy show they were laughing and making fun keeping phone on hold for 10-15mins. One of the executive gave assurance that I will get call within 5mins on my cell but unfortunately I didn't receive any call till date from them. People are suffering but no one cares for the same they work as they are trained to work in government company. Hope some action will be taken for the trouble I have faced without any reason.

Theft of Electricity To, The Director. M.S.E.B. Sub:- Illegal Consumption of Electric supply. Sir, The undersigned complaint several times to the officials of M.S.E.B. including Mr. SDE & Mr. Line Man Contact no. [protected], [protected] (O[protected] against illegal use of power supply by person who constructed new house at Mankar Layout, Mahada Plot Opposite Sonba Nagar Khadgaon Road, Lawa Wadi, Nagpur PIN -440023, but no action has been taken. Now I am forced to inform with your esteemed office against above Personl. He is illegally consuming power supply every time while constructing big house since last 8-10 months. All marble, flooring, grillwork etc. are being carried out in large scale with illegal connection. Therefore, please look into this matter and probe thoroughly that how he could manage all construction activities without paying additional charges for electric supply from his home meter. So, a strong action must be taken against person so that this could be a lesson to others as well as be saved from the loss of national revenue. In anticipation of your immediate action. Note :- We think that MSEB staff also involve in this matter Thanking You MSEB Well Wisher

Sir, It is observed from the bills pertaing to my MSEDCL Consumer No.[protected]I066 that the billing has been very high since March 2014.Earlier billing was in the range of Rs.1500/= to Rs.1800/=, however since March the billing have increased to Rs.5000/= plus .Consumption has increased from average 250 units before March 2014 to 500 plus units after March 2014. I therefore request you to urgently look into the matter about tampering of the meter or fast running faulty meter or if some one is drawing current through my meter. Last year I was billed in one month Rs.40000/= plus due to billing without meter reading for many months resulting billing in higher slabs.correction took along time after gruelling followup and lacksdial attitude of staff at Kharghar Office. I therefore request you to urgently look into the matter before matter gets serious as I will not be able to pay the bills of Rs.5000/= plus every month. Expecting serious look by your officials in the matter. Thanking you in anticipation and high expectations. Rajiv Mandal G-4/14.Spaghetti coop.Hsg.Soc, Sec-15, Kharghar, Navi Mumbai-410210 M-[protected]

I have a MSEB (Maharashtra State Electricity Board) electricity connection at my house located at the address given below, B4, Shantiwardhan Society, 2/15-16, Erandwana, Off Karve Road, Near Palande Couriers, Pune: 411004 Billing Unit: 4611 / Deccan Sub Div Consumer Number:[protected] The number of consumed units for Oct 2014 has come out to be "Too High" in spite of extremely moderate usage of electricity. I have been consistently getting the average units consumption in the range of 80 to 100 units. However, in the bill for Oct 2014, the units consumed are 168. Which a way too high. The units consumed in the previous month of Sep 2014 is 91 units only. I have only one person staying in this house and usage of electricity is very minimal. Please see below list for the electrical appliances that I have in this house, - 3 Tube Lights - 1 TV - 2 Fans (Mostly only one is running at a time) - Water heater/geyser (Used only once in a day for 1 bucket of hot water) - 1 Fridge - 1 Mixer (used very rarely) In spite of having very basic appliances and the usage been very minimal, I am wondering how come the units consumed get to so high in a month, where as the number is quite low for other months. Perhaps there is a problem with the installed meter or some problem with units calculation. I request MSEB should assign some official to look into this issue and fix the problem. However, I am certainly paying the bill that has been raised. But, the issue need to fixed as I am paying too much for the small amount of electricity requirement in this house. Best Regards, Sachin Shinde mobile: [protected]

Dear Sir, I had applied for new connection in June 14, Meter was installed in August 14, Reason was meter not available, Accepted, Paid Sd amt and processing charges when estimate was given to me, Got consumer no[protected], Billing unite no 1702840 . After two moth's down the time not recived any bill, called up to customer care for reason, got confirmation, consumer no not register on any name, hence bill not created, and it will take three to six mth to get the bill . Just a question that why it will take three to six mth to get the bill, Executive was not aware any reason, hence inform to cross check with Senior, she get back with the answer, even senior is not aware Ms Tarannum. Even it is government organisation, we accept something good logical reason for same .Why it will take three to six mths to get the bill . Hope will get the logical answer for the same . Regards Pravin Shinde cell no [protected].

Dear Sir, Myself, Mrs SHOBHA SUDHAKAR SHETTY, NL- 4/ 5/ 10, SECTOR- 11, NERUL (EAST), NAVI MUMBAI- 400706, Consumer no[protected], Billing Unit- 4642/ Nerul Sub Div. I request to u please check my bill, and give feedback on urgent basis.This Month we have got the bill of 2140, almost double of what our neighbours get and it has been same for most of the previous month. Also the address given in the bill is not proper in which pin code is mentioned as 400705 and address as NL-4 5 2 10 which is incorrect. So Kindly request you to check the bills and also our meter, if faulty then please replace it. Regards, Shobha Shetty email id- [protected]@gmail.com

This has been a major problem faced by the people of Ambernath that no precautions has been taken for the load shedding issue and more Over there is no time for the MSEB guys to cut the power supply. Let it be any season there is no previous notification about the load shedding. Even if we try to contact the MSEB office there is no response for our calls. Also one can manage in a day time.but what about d power cut at night with no response for calls. Today (21/10/2014) there was a power cut at 2.30am and yet now at 6am no one to even answer the calls. Is it that the people should misbehave at the MSEB office and only then will such issues will be taken care off. Its not that each and every family has an inverter in their house there are small kids who get most affected due to this situation. The electricity bills has never fallen down so there should not be such problems. At least if somone can just stop such issues to take place or let Reliance take over MSEB any how we paying high let we get the service for what we pay...

Hello, My LT account no is[protected] under sb unit 4745 - Hadapsar Junction.I am having the current month bill for Rs 1390. I have made online payment on Oct 15, 12:26 PM using your server. I got a message at the end of transaction saying that "Transaction cannot be verified" and asked to check online payment history after 15 minutes. Meanwhile i got a confirmation from my credit card provider saying that the amount of Rs 1390 has been deducted by Mahadiscom. I have waited for almost 3 days and checked the online payment history again, so far its showing as payment pending. Kindly investigate this and let me know if the payment has been made successful. The email id provided in website is not working. I am getting failure notice. Thanks Balaji.

Sir, In our family all members are goes duty from 8:00am to 2:30pm (Mon to Fri) everyday than how it possible Excess Bill 12250 in a month This is installed in July.last month bill was only Rs. 40/= suddenly comes Rs.12250 sept. Month 2014 Please I want to know how it possible and what I do. chandrashekhar sharma [protected]

Dear Sir, I am omprakash yadav, my electric meter connection is in the name of my father shri. ramvilash yadav.. i am staying in gokul nagar, room no - 11, ganesh galli, nr. veer bajrang vyam shala, thane (w), there are some cable wires from main board which passes thru my house, all these connection are given by mseb thane to almost 10 people & i dont know whether it is legal or not but all the main cable wires are not covered properly, unfortunately i got an electric shock on 28.09.2014 in the mid day, fell unconscious for almost 5 minuts. plz do something to avoid any unfortunate incident. Regards, Omprakash yadav.