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Updated: Dec 23, 2025
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Mahadiscom / MSEB / MSEDCL reviews & complaints page 185

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U
ushamanesh
from Mumbai, Maharashtra
Aug 5, 2014
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Address: Mumbai City, Maharashtra

Respected sir,

My meter no. '[protected]', my billing unit='4652'. Since last one year we have been charged on an average unit of 200 but on july 2014 bill shows the unit has been consumed by me was 268.

I use only 2 fans, 4 tube lights, one refrigirator, one washing machine, and one microwave oven every day.

Every month i used to get bill for the amount of rs. 900/- but this month i got a bill for rs. 1650/-.

By enquiring further all our building units have got such a exorbitant bills this month. Kindly look into the matter as early as possible.
Aug 14, 2020
Complaint marked as Resolved 
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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    A
    agarwal 2286
    from Mumbai, Maharashtra
    Aug 2, 2014
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    Address: Mumbai City, Maharashtra

    Hi Sir Consumer No. BU /Circle Code Bill Month Consumption Bill Amount Bill Due Date View Bill [protected] 4641 AIROLI S/DN. Jul 2014 657 6, 150.00 12 Aug 2014 My electricity bill for month of June and July is very high. There seems to be some problem in the meter. Please check it on high priority. Thanks
    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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      J
      jskarkera
      from Roha, Maharashtra
      Jul 30, 2014
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      Address: Mumbai City, Maharashtra

      I had sent below e-mail on 25th July, 2014 to [protected]@mahadiscom.in. As the matter is urgent the concerned department not bothered to reply to my e-mail. I am still waiting to hear from them. Ref. Consumer No.[protected] ; Name: Karkera Sanjiv Rukkaya; BU 4642 Dear Sir, You are kindly requested to issue Electricity bill for the above consumer number for the month of May 2013 (Last year). I am requesting you for the purpose of renewing Passport as required by the concerned authority. Hope, you will do the needful at your earliest. Thanking you, Sanjiv Rukkaya Karkera
      Aug 13, 2020
      Complaint marked as Resolved 
      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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        A
        abcxyz2
        from Pune, Maharashtra
        Jul 29, 2014
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        Address: Pune, Maharashtra

        Power cuts have really started getting on the nerves here in Balewadi, Pune.. There are major power outages happening every second day and in the midnights too. MSEB Pune is really disgusting. What the hell are they doing? Pathetic rascals!
        Aug 14, 2020
        Complaint marked as Resolved 
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          R
          RSKAMATH
          from Mumbai, Maharashtra
          Jul 28, 2014
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          Address: Thane, Maharashtra

          Disruption of power supply. My consumer no is [protected].(Name : ramesh kamath).I am staying at suvidha-a/10, manisha nagar, kalwa-400605. Yesterday power supply was very inadquate-very dim.Power supply completely stopped yesterday night at 10pm onwards and till 1pm today power supply not been resumed. No sleep/no water. Their customer care tel nos are farse, useless, only kills consumer's time, money and patience. Today morning from 8.00am to 9.30am, i tried those nos, but got only rining sound.Just my bp gone up. I feel there is no accountability in the company.If power supply is not resumed within few hours, concerned officer should be terminated from service. I agree to pay 5% of my bill, as extra to msedcl if there is no single power cut. Similarly, msedcl must fix accountability on their staff and impose penalty on them if power cut goes beyond one hour.There should be a system detailing reason for the power cut.These power cuts are very common in kalwa each month.If the management is able to stop power theft or not able to stop these constant power cuts, then management is inefficient and i feel they are also part of these thefts or fruads.Please priviatise these power supply contracts.This stops wasting my money / public money.
          Aug 14, 2020
          Complaint marked as Resolved 
          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
          i have to check for the result of my lodged complaint. then only i can give my comment. Please rectify one small error made in my complaint in the last but one sentence in which i have written "IF THE MANAGEMENT IS ABLE TO STOP POWER THEFT... OR FRAUDS." HERE PLEASE CORRECT THE SENTENCE AS "IF THE MANAGEMENT IS UNABLE TO STOP POWER THEFT...OR FRAUDS".

          i hope that you will make my complaint effective and if it is done so, definitely i appreciate and also convey my opinion in my friend's circle

          Thanking you

          RSKAAMTH
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            A
            abcxyz2
            from Pune, Maharashtra
            Jul 25, 2014
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            Address: Pune, Maharashtra

            Useless MSEB have made it more worse in Balewadi, Pune.. There are voltage fluctuations & voltage phase (1 out of 3 phases suddenly goes off) issues since last few days... Are the MSEB Pune officials even educated? I highly doubt! Voltage phase issues can damage the appliances/devices... Disgusting!
            Aug 14, 2020
            Complaint marked as Resolved 
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              L
              listbazar
              from Gurgaon, Haryana
              Jul 21, 2014
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              Almost every day there is power cut and that is also in night. Cant they do it in day time. Does they know the effects sleepless night spoil whole day as well cause to increase in robbery and train accidents which cause due less rest. Students getting late for school . People who suggest power cut at night taking SUGAR sleep in Ac with inverter. They never see how electricity getting waste when street lights are on during day time. Power getting wasted in their party offices.is it a democracy?
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                A
                abcxyz2
                from Pune, Maharashtra
                Jul 16, 2014
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                Address: Pune, Maharashtra

                There is no power for last 4 hours .. It is 4 am in the morning at the time of writing this complaint.. The power cuts during midnight and early morning in balewadi have been really disturbing..Are the useless Mseb officials even concerned??????
                Aug 14, 2020
                Complaint marked as Resolved 
                Disgusting! Shame on you MSEB Pune Officials... Its a marathon, the power is still not restored in Balewadi. It's been 14 hours without power now.. What explanation you have now? The MSEB Pune officials don't even have the decency to talk with the people.. Shameless retards!
                Were you guys(MSEB) sleeping before the rains started? Why there were no precautionary measures taken to avoid such a major power outage? Bloody worthless donkeys.
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                  M
                  milanrbpatel
                  from Mumbai, Maharashtra
                  Jul 15, 2014
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                  Address: Thane, Maharashtra

                  Dear Sir/Madam,

                  My Consumer Number is[protected]
                  BU 4160 DAHANU S/DN

                  My complaints are not being resolved on time and we have to stay without electricity even during night.
                  Also the main 3 phase panel is open to people and many bad elements remove the
                  fuse for troubling others.Also many people steal electricity by direct hook and by bypassing meters
                  during night time at Village:Rai, and other nearby villages but no action is taken because i think Mahadiscom
                  employees take money for this.

                  PFA the screenshot of the complaints details.

                  Kindly do the needful.
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Sir/Madm,

                  Please check the new below complaints where are still not resolved and we are facing the issue everyday.

                  Kindly do the needful.

                  Complaints are not resolved on time and very poor service. - Comment #2029200 - Image #0
                  Dear Sir/Madam,
                  Almost every day there is a problem of Phase out (electric power is not available from yesterday around 8pm, approx. from last 16hours) at Rai, Dahanu (My Consumer Number is[protected] BU 4160 DAHANU S/DN).
                  Kindly check the complaints statistics for this area.

                  Also So many people steal electricity in Dahanu Area. i think (also heard this from many people) Mahadiscom Employees have settings with many small and medium industry (3 phase lines), hotels and agriculture 3 phase lines to ignore the electricity theft. Many times they caught people stealing electricity by direct hook in our village but i think they were realeased after getting money and still i think many people are stealing electricity in this area.

                  Kindly look into the losses (ACTUAL SUPPLY and CHARGED SUPPLY) in this area which will reveal the corruption and electricity theft in this area. I think the loss should be recovered from Corrupt employee's salary.

                  Also road light is not available in our area.

                  Kindly do the needful. Thank you in advance.
                  Dear Sir/Madam,

                  Here is a full proof example of how MSEDCL manipulates the meter readings and cheats the consumers.(Please check the attached uploaded photos).
                  for Consumer No_[protected]_Billing Unit_4160

                  Kindly do the needful.

                  Complaints are not resolved on time and very poor service. - Comment #2034931 - Image #0
                  Complaints are not resolved on time and very poor service. - Comment #2034931 - Image #1
                  Dear Sir/Madam,

                  The service is very poor. Almost everyday there is problem of Phase Out.
                  The attached complaint screenshot clearly shows that MSEDCL Employees are not doing good work and not able to resolve the issue permanently.

                  Kindly do the needful.

                  Complaints are not resolved on time and very poor service. - Comment #2037500 - Image #0
                  Dear Sir/Madam,

                  My complaint[protected] Complaint - Supply Failed - Phase out Assigned 10 Sep 2014 12:32:31 PM
                  is not being resolved from last 3 days.

                  Kindly look into the matter.
                  One more scenario of how MSEB cheat by not taking readings regularly to charge as per their wish.
                  Consumer Number [protected] BU 4160 DAHANU S/DN.
                  PFA
                  Also from last one month since 3 complaints has been registered at Dahanu MSEB office and 1 online complaint of phase out but it is not resolved and complaint was closed without actually resolving for this consumer.
                  Kindly take strict action for the dishonest employees in MSEB.

                  Complaints are not resolved on time and very poor service. - Comment #2054698 - Image #0
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                    P
                    pappu2014
                    from Anand, Gujarat
                    Jul 14, 2014
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                    Address: Mumbai City, Maharashtra

                    Dear Sir, Myself, SANTOSH SHYAMLAL SHRIVASTAV 9/B, F-1, AASHIANA CHS, AMOL NAGAR NAIGAON (WEST) THANE -401207 consumer no[protected] i request to u please check my bill, and give feedback on urgent basis.last month also i paid amount 3500. This month also paid amount 4680 on 6th july. my meter also old one, please check if faulty then replace it. Regards Thanks
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                    Dear Sir,

                    Myself,

                    SANTOSH SHYAMLAL SHRIVASTAV

                    9/B, F-1, AASHIANA CHS, AMOL NAGAR

                    NAIGAON (WEST) THANE -401207

                    consumer no[protected]

                    i request to u please check my bill, and give feedback on urgent basis.last month also i paid amount 3500.

                    This month also paid amount 4680 on 6th july.

                    my meter also old one,

                    please check if faulty then replace it.


                    Regards

                    Thanks
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                      R
                      raghunath pathak
                      from Mumbai, Maharashtra
                      Jul 11, 2014
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                      Address: Solapur, Maharashtra

                      Power supply disconnected yesterday noon when no body was at home, when we return at 0900pm. I registered complaint at local office but they refused to attend the fault during night. Whole night family suffer badly without electricity. Last bill received two days before and due date is 16/07/2014. Consumer No.[protected]. Department Action may be initiated against concern staff.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                        P
                        poona47
                        from Pimpri-Chinchwad, Maharashtra
                        Jul 8, 2014
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                        Address: Pune, Maharashtra

                        Hi, I am Poonam Thadani . I want to file a complaint against Maharashtra State Electricity Board.We want to change the name o[censored]tility bill . On utility bill it is showing previous owner name We want to change it to our name. We have all require documents including name change form Etc. Electricity office denied to take those document stating that name change not possible for our area. They did not clarify anything. We have all paid bills with us & Consumer #[protected]. Please some one can get back to us ASAP . Its urgent
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                          S
                          Sanket Sangwikar
                          from Pune, Maharashtra
                          Jul 5, 2014
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                          Address: Pune, Maharashtra

                          I received a bill over Rs.1.5Lakh because of the wrong reading taken by the electricity office and the issue is not resolved even after 4 months.

                          (Reading 13595 was written in stead of 0003). I submitted the verification report and then a B80 request was raised on 24 Apr 2014 by Kalewadi office. (Consumer Number:[protected] BU/Circle Code: 4636 - SANGHVI SUB-DN. Cr. B80 Rev ID 445046 and Rev ID 447863.)

                          However I hear from the local office that the request is still pending and the same arrears of above 150000 are showing in my bill even after 4 months.

                          Request you to take a look and resolve this issue. There is no consumption of this flat because we have not started living there yet.
                          +1 photos
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                            poona47
                            from Pimpri-Chinchwad, Maharashtra
                            Jul 4, 2014
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                            Address: Pune, Maharashtra

                            Hi, I am Poonam Thadani . My parents bought house from owner 20 years ago . We are getting utility bill by previous owner name . My dad tried to get in touch with many people to change the name but no one helped us. Now my dad passed away 2 years a go . I visited to Electricity office & collected all require documents to change the name while submitting they denied to collect those documents stating that name change is not possible in our area. I did not understand the issue why they are saying like this . We have requested a lot but no one helping please some can look into this matter to help us . Please reply back ASAP .. Thanks & Regards, Poonam
                            Please some one can look into this matter & resolve the complaint on urgent basis.
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                              P
                              pjkoshy
                              from Mumbai, Maharashtra
                              Jul 3, 2014
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                              Address: Pune, Maharashtra

                              1)MSEDC billed me for 172 units and the meter reading was 173Units and the previous reading was Unit for the Month of February2013. 2) Subsequent months up to the month of April 2014 MSEDC had been billing on an Average basis based on this 172 Units stating that the Meter No 2089035 is faulty, 3) The Bill for May 2014 is based on the meter reading which was shown as 1650 Units and after deducting the previous reading of February 2013 of 173 units for 1477 Units for Rs 16508/-. 4) This means that I have been bill ed for February2013 to May 2013, ignoring all the payments of Rs 15250/- paid by me based on Average Basis. 5) The billing is incorrect, and give credit for Rs 15250/- paid by me during the period
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                A
                                abcxyz2
                                from Pune, Maharashtra
                                Jun 29, 2014
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                                Address: Pune, Maharashtra

                                The electricity situation in Balewadi, Pune is getting worse day by day as now the power cuts happen at midnights too, for nearly 2 hours. This is shameful of MSEDCL. Looks like the condition is only going to get worse.. I wonder what the officials do... Are they even qualified to work over there???? The situation is really horrible and is so disturbing for the residents... I would strongly recommend against staying in Balewadi, unless there is a proper power back-up provided by the society. The electricity is pretty unstable (voltage trips) here and power cuts can happen literally at any time.. at dawn, morning, afternoon, evening, nights, midnights, anytime!!! and that too for over 2 hours... On an average there is a power cut of around 6 hours every 2 days. I know this complaint won't make any difference to the ignorant MSEDCL officials.. But I write this out of sheer frustration and hope that more and more sensible & literate people read this.
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                                  A
                                  AnkushKshirsagar
                                  from Pune, Maharashtra
                                  Jun 23, 2014
                                  Resolved
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                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  I have to lodge a complaint against MSEB. I had called on its toll free no. [protected] to lodge a complaint of power cut in a phase of our apartment, since 3 hours. But when I called on the no. and entered my 12 digit Consumer no., the recorded answer I received was "it is an incorrect no., and your call is being transferred to our customer care executive" but I kept waiting on hold for around 10 minutes and still there was no answer. I repeated the same waste of time process thrice, yet no result. Then i visited the nearest MSEB office at Ajni square, Nagpur. There nobody was ready to co-operate. They kept on saying that we cannot take any complaint here you will have to lodge the complaint only on the Toll free no. I told them that your Toll free service is not working properly so you just accept my complaint and do the needful for the power cut at my place. Still those people were not ready to do anything. Their boss Baburao Bhatkar (Jr. Engineer) who was the head of that branch office was not present their. When asked the other staff told me that Saheb round var gele ahe. Then i took his cell no. & called him to talk to him regarding my problem, so I could here the Television sound from the background which means he was probably at his residence and not on any official duty, leaving his Office premises during working hours. But this man spoke to me arrogantly saying that you have to lodge the complaint through the Toll free no. only then will I do anything otherwise not. When I said that now I will have to make a complaint against you because you are not co-operating in my power cut problem, so he raised his voice and said you want to complaint against me, go ahead give the complaint. Ankush Kshirsagar Nagpur [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    D
                                    Divekar02
                                    Jun 23, 2014
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                                    Resolved

                                    from last 3/4 months there is power cut at ghansoli navi mumbai.power cut is done during the day time as wel as at night time.we are unable to understand what is the problem and how long this wil continue.please do the needful and save us from this problem.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      zamarnath
                                      from Mumbai, Maharashtra
                                      Jun 22, 2014
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                                      Address: Mumbai City, Maharashtra

                                      dear sir my acount no is[protected] bu 4643 pc 0 i recived 16260RS BILL in january in my meter one phase was sparking that why meter showed more load i went to sub divison office they said go the joseph sir if he will give me letter of faulty load then your bill will be revised i went several time to him he took four five month to give me letter then i give letter to sub divison office but they regected and shouted me and throw me out of the office and say go wherever i will see who will reduced your will i ask him to give me complaint book but he told me there is no complaint book in this office is this true my contact no is [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        Paras Stampings Pvt. Ltd.
                                        from Pune, Maharashtra
                                        Jun 20, 2014
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                                        Resolved

                                        Address: Pune, Maharashtra

                                        We, Paras Stampings Pvt. Ltd., Have made an application of Name Change through the Junior Engineer Chakan II on 02/09/2013 to the Chakan sub division.

                                        And

                                        Again Submitted to the Chakan sub division office a Photocopy set on 12/02/2014. Even after 4 billing cycle the name has not changed.

                                        We hope you will complete the process at the earliest as it is almost 9months from the date of our first application.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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