Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Hi Team

Have paid my current bill via online of amount 520/- however i haven't received any successfull trascation respone .

Can you please check and lnform me whether the trascation is failed or successful.

Details

Consumer NO:[protected]
BU/Circle code:4636-SANGHVI SUB DEV


Thanks
Venkat Reddy Jakkula
[protected]

Myself Vinay Belvai, staying at B-101, Mahavir Sadhana, Plot no.18G, Sector 14, Sanpada (Consumer no.[protected], Meter no. [protected])have been availing the services of MSEDCL since the last 9 years. The only electrical appliances that we use at our residence are 1- Fridge, 1-TV, 3- 20watt CFL, AC and Water heater. The AC is only occasionally used for a few hours in the summer. Inspite of such few usage of electricity i have been charged highly since the last few years. This monthly i was shocked to see a bill of Rs.5, 600/-. Ideally our bill should have been less than Rs.1, 500/- per month. we were planning to take up the matter with the consumer forum and also mention about his in the 'Times of India - Consumer Greviences Cell but for a few irresponsible employees down the line we did not want to tarnish the company image. Dear Sir, we seek our kind intervention to get the issue check and help us by charging the correct electricity bill. Regards, Vinay Belvai Tel : [protected]

Hello All, I need to ask one simple question to all who are reading this complaint we all had paid for new connection and got the new meter and after few years MAHADISCOM replaced old meters with the digital meters and this time it was funny that it was free of cost and took all our OLD Meters and did not return our meter or the meter price which may have been sold to someone else in rural area or put in junk on per kg to scrap dealer, apparently I don't know what they did with it, the funny part is I had some sparks on my meter and this month my Aug 2014 bill was double than the average. I told them to replace the meter as the wire fitting to the meter was very loose which was in the plastic box only accessible to MAHADISCOM employees, so they did a faulty Job I guess, so now my meter used to have some sparks and power used to be off due to this, I was told that I need to pay INR 600, so I complained to customer care then the team still dint show up and my family members had to go and meet these guys and so on they asked to pay as this is not covered as per their rules and forced to pay the monthly rental also as I still have 10 days to pay it, but I had no choice but to pay because I would have no power because of the above problem and now according to the commission under Regulation policy I have mentioned below what this clause says: **************14.1.3 Consumers may elect to purchase a meter from the Distribution Licensee or from any supplier of correct meters in accordance with specifications laid down by the Authority in the regulations made under Section 55 of the Act: Provided that till the regulations are specified by the Authority under Section 55 of the Act, consumers may purchase the meter in accordance with specifications laid down by the Distribution Licensee: Provided further that where the consumer elects to purchase the meter from a supplier other than the Distribution Licensee, the Distribution Licensee shall be entitled to test the correctness of the meter prior to installation: Provided also that consumers who elect to purchase a meter from the Distribution Licensee shall purchase such meter from the Distribution Licensee at such price as approved by the Commission under Regulation 18. 14.2.3 Where, upon a complaint by the consumer or inspection by the Authorized Representative, the meter is found to be burnt, it shall be replaced and supply restored to the consumer. Provided that the Distribution Licensee may recover the price of the new meter from the consumer: Provided further that the estimated electricity charges for the period for which meter was not available due to burning of meter may be billed to the consumer in the ensuing bill after supply is restored. 14.2.4 Except in the case of a burnt meter or a lost meter, the Distribution Licensee shall not be authorized to recover the price of the meter more than once during the continuance of supply to the consumer.*********************** So they took my current digital meter which had 5 years guarantee, this meter was only about 2 years old and they took money also INR 600 and took our old non digital meter also I would rather say stole and now they will get replacement from my old digital meter from their supplier, I said I should get that replacement and not them probably they might even get reimbursement from supplier not sure :) but I think the replacement product it’s their profit. So I was looted 2 times. The Employees who came to my place were Officer 1) Wagh 2) Bhakt (Pune Pokle vasti office) Wagh also threatened me he will complain to cops if I don't return my old meter. This dude was very rude and was not professional at all and do not know how to talk with consumers was as if Bhai of some slum area. All I need to tell you guys this is all chain or problems, I don't want to say more but beware and don’t return your old meters or take in writing from them. I wish we had a better power company or one more competitor in same area, very hypothetical at the moment  but yes just calculate how much is 1000 x INR 600, just assuming if 1000 homes are facing same problem in one day, this is just one scenario that I faced so I know this one about mine, I hope my experience would help you guys to not suffer from the unprofessional guys like these. I think MAHADISCOM should also introduce special behavioral training for their employees with consumers. These guys have no right to raise their voice in our own homes. Mr.Wagh you are lucky today your visit was in descent family try to do with some Bhai, probably thinking of the same must have scared out of you.

Dear Sir,


I
have electricity connection of Maharashtra State Electricity Distribution
Co.having Consumer No.[protected] UnitNo.4643 with regular bill payment. From
last 4 days we have no power supply in our area.We have also complained to our
nearest Electricity office, but in reply they said that due to many overdue
bills in our area, they disconnected power supply.

But what about us?
We have paid our Electricity Bills regularly & in time. Why we are
suffering because of others? Recently children’s exams are going on.


Please look in this
matter with kind manner . We are waiting for your favourable reply .


Thanking You,


Sandeep M.Gaonkar


[protected]

Our consumer No. is :[protected] Name : Ashok Vinayak Takavale Address:129 A/P Gunand 412206 Billing Unit :0841:BHOR we have apply for LT-1 connection for our house but we receiving bill for LT-2 category. i have called your customer executive for the same they also tell me that my complaint has been logged soon it will change. Now they also not replying. Kikvi and Bhor branch also not helpful for this issue. if you also cant rectify this issue please let me know where i should go. I am expecting kind help from your side.

My flat is at Badlapur west. My Consumer no is[protected] and my meter no is 02428944 This flat is locked and because of which we are not consuming any electricity. Whatever minimum charges are comign I'm paying it with online nnetbanking. But this time for Aug-2014 this bill came as Rs. 440 and the online bill shows meter status as "No Meter". Attaching copy of this bill with this mail. Can you please let us know 1) why I've got so much amt. Rs. 440 as there is no consumption. 2) And why its showing as NO Meter. We will be thankful on your reply. Thanks & Regards Parag Pawar

Myself Kalachand Gangopadhyay is a regular customer ( Customer id[protected] of your Co. I used to pay my electrical bill amout by HDFC credit card in every month. Pl refer my Transanction ID - [protected]. In-spite of that some crew member from your company came to my flat to Disconnect the Power connection today. I am so surprise that without checking payment status how the person dare to act like this without giving prior intimation. Pl do your duty in correct way.

Dear Sir, I have sent below letter to MSEDCL Vashi. My compliant is still unheard and no one is addressing my complaint. Everyone in MSEB is sending me to different diffrent offices across Vashi. I have visited all MSEB offices in Vashi, Sector-17, Sector-2, Sector 15...Even today i have checked my meter i has already crossed 650 unoits so far. I live in 1 BHK house, and it is too much units for my residence. Please help. Dear Sir...

Dear Sir, Sub: Wrong printing of SMT instead of SHRI on bill before my name. I undersigned Shri Anil Pandharinath Choudhari request you to correct Shri instead Smt before my name in your billing and all documents. Before 3/4 years back, the name was correct as Shri Anil Pandharinath Choudhari, but how it changes I don't understand. Inspite of giving complaint 4 times to your Paud Road MSEB branch the name is not corrected. No one can accept as a residence proof on this existing billing address. So I request you to please correct the title before my name. My Consumer No :[protected] BU ; 4613 PC : 5

Dear Sir, Name- Sabir Ibrahim Malgundkar At- Kurdhunda khurd, Muslim Mohalla Tal- Sangameshwer Dist- Ratnagiri Sir, I am Requesting You to There is One Very Old Damaged Pol Near Our House in Kurdhunda khurd Muslim Mohalla, so please replase this pol as soon as posible. Thanks & Regards Sabir Ibrahim Malgundkar Kurdhunda, Khurd Sangameshwer Ratnagiri

dear sir my name is Mohd. Husain Fakir Shaikh, sir my light bill amount was giving very high for msedcl at every month i don't know why, sir in my home 1) 2 little Fan 2) Two Tube Lights 3) One Tv . this August my bill is coming Rs 810 /- sir i am salary man person i dont have money for paying like htis amount. please sir help. yours faithfully Mohd.Husain

I was residing in Vasai, As we have shifted to town, my room was closed for an year or less, the electric person have disconnected the electricity of my flat, as i have cleared all the dues still i m facing the darkness in my room, plese Sir/Madam help me out of the situation...

Dear Sirs, Re :Consumer no[protected] Erratic billing for past 5 years and the current bill dt 25/06/14 for Rs 68690, including Rs 17, 157 towards the current cycle We refer to our earlier communication dated July 7, 2014 and June 25, with MSEB Officials at Nerul, pointing out that the complaint has to be treated differently – that is as a consistently erratic billing history for the past five years. There is certainly something beyond what is obvious–things like wrong meter or high meter reading on account of wiring etc. We have, however, made the payment against the bills, under protest. There is significant increase in the consumption shown – from an average of 300 units in[protected] to 600 units in 2011-12 to High billing of 1500 units for June 2015. Our lifestyle has changed to warrant five- fold increase in consumption.! 600 units in April may be taken given the necessity to solve the issue somehow but 1242 units in May and 1510 units in June are atrocious! We have been consistently reporting the problem but the problem persists. Kindly get to the root of this issue and let us resolve it together . Please do not insist on payment of further bills till the problem is resolved, as a middle class family cannot bear such burden. To begin with, kindly have the meter reading checked immediately and get to the root of the problem and treat the amount deposited as deposit. Regards P G Krishnan H1-2/4, Paradise CHS, Sector-7, Sanpada, Navi Mumbai Consumer no[protected]

Respected sir,

My meter no. '[protected]', my billing unit='4652'. Since last one year we have been charged on an average unit of 200 but on july 2014 bill shows the unit has been consumed by me was 268.

I use only 2 fans, 4 tube lights, one refrigirator, one washing machine, and one microwave oven every day.

Every month i used to get bill for the amount of rs. 900/- but this month i got a bill for rs. 1650/-.

By enquiring further all our building units have got such a exorbitant bills this month. Kindly look into the matter as early as possible.

Hi Sir Consumer No. BU /Circle Code Bill Month Consumption Bill Amount Bill Due Date View Bill [protected] 4641 AIROLI S/DN. Jul 2014 657 6, 150.00 12 Aug 2014 My electricity bill for month of June and July is very high. There seems to be some problem in the meter. Please check it on high priority. Thanks

I had sent below e-mail on 25th July, 2014 to [protected]@mahadiscom.in. As the matter is urgent the concerned department not bothered to reply to my e-mail. I am still waiting to hear from them. Ref. Consumer No.[protected] ; Name: Karkera Sanjiv Rukkaya; BU 4642 Dear Sir, You are kindly requested to issue Electricity bill for the above consumer number for the month of May 2013 (Last year). I am requesting you for the purpose of renewing Passport as required by the concerned authority. Hope, you will do the needful at your earliest. Thanking you, Sanjiv Rukkaya Karkera

Power cuts have really started getting on the nerves here in Balewadi, Pune.. There are major power outages happening every second day and in the midnights too. MSEB Pune is really disgusting. What the hell are they doing? Pathetic rascals!

Disruption of power supply. My consumer no is [protected].(Name : ramesh kamath).I am staying at suvidha-a/10, manisha nagar, kalwa-400605. Yesterday power supply was very inadquate-very dim.Power supply completely stopped yesterday night at 10pm onwards and till 1pm today power supply not been resumed. No sleep/no water. Their customer care tel nos are farse, useless, only kills consumer's time, money and patience. Today morning from 8.00am to 9.30am, i tried those nos, but got only rining sound.Just my bp gone up. I feel there is no accountability in the company.If power supply is not resumed within few hours, concerned officer should be terminated from service. I agree to pay 5% of my bill, as extra to msedcl if there is no single power cut. Similarly, msedcl must fix accountability on their staff and impose penalty on them if power cut goes beyond one hour.There should be a system detailing reason for the power cut.These power cuts are very common in kalwa each month.If the management is able to stop power theft or not able to stop these constant power cuts, then management is inefficient and i feel they are also part of these thefts or fruads.Please priviatise these power supply contracts.This stops wasting my money / public money.

Useless MSEB have made it more worse in Balewadi, Pune.. There are voltage fluctuations & voltage phase (1 out of 3 phases suddenly goes off) issues since last few days... Are the MSEB Pune officials even educated? I highly doubt! Voltage phase issues can damage the appliances/devices... Disgusting!

Almost every day there is power cut and that is also in night. Cant they do it in day time. Does they know the effects sleepless night spoil whole day as well cause to increase in robbery and train accidents which cause due less rest. Students getting late for school . People who suggest power cut at night taking SUGAR sleep in Ac with inverter. They never see how electricity getting waste when street lights are on during day time. Power getting wasted in their party offices.is it a democracy?