Mahadiscom / MSEB / MSEDCL Complaints & Reviews

The bill generated shows an excess use of almost 600-700 units...and the amount is Rs 5526/- which is not possible, whereas our actual consumption is just 190 units ...the picture on the bill is not clear..when approached the MSEB office, no one is bothered to look into the matter, and this is happening repeatedly..
where can i find a permanent solution to this problem?
I approached the consumer court. but the process is too lengthy to follow with doubtful results...

in our Society all member;s Electricity Meter (MSEB) changed without any intimation by MSEB , and when they sent us next months electricity bill in that they have entered approx Units o[censored]nbillled units of old Electricity meter which shows 125 unites cosumed for 5 days. if we consider maximum 12 units per day than it should be 60 unites instead of that they sent 125 units .

coz of that i am charged by MSEB access bill of Rs.approx 1000.00

When we complaint for the same, they replied that our meter was faulty. which is wrong reason.

I am a sr. citizen having an owership flat in pune at viman nager in Ganga Hamlet Socy. B/1 Flat No.605 ,As am perma _
nently residng in Mumbai and occasionally used my said Pune flat.Since last few months I have noticed that my electricity bill comes in excess inspite of not using my said flat.Due to this reason I had switched off my main switch then also found that the meter was running.My complaint letter was not accepted by the board office at Shastri Nagar Pune for finding out the fault.I called my society electrician to look into the matter but he neglected to do so till date.So I request u to kindly look into this matter at the earliest,since I am paying heavy amount of my electricity bill without using my flat .kindly guide me in this matter. ThankingYou ,
Yours faithfully,
D.E.AMROLIA

Single phase overhead lines going very close above my house no.117 ,at Nanos, Tal. Sawantwadi ,Dist. Sindhudurha. MSEB activities of this area is under control of Vengurla/ Shiroda division. There is very high risk of accident/injury because of this overhead lines.. There is no need of additional material for changing the location of poles. All ready written application given to MSEB shiroda division to change the poles location at appropriate point. But no positive response from MSEB shiroda division. Pl. do the needful.

Regards.

Dear Sir,
I have already complained around 10 times to MSEB(vashi) stating that there has been severe meter tampering at the following address- 3/8 Chittod Garh CHS sector 16 A, plot 22 vashi new bombay 400703.
If someone receives a bill of Rs.160 in the month of May thats peak summer temperatures then Mseb is just too foolish to do so. Yes the above address gets a bill of not less than Rs.200p.m. average as their electric charges while others in same locality get bill of Rs.1,500p.m. this is height of foolishness and stupidity to do so but who cares.
So i[censored] got some responsibility or watever so go on above address and check their shamelessness to tamper the meter and yea they have so called political contacts with big people who are good for nothing so stop reading now and go ahead n enforce penalty on these stupid people who dare to tamper meters. Get up and u would know that they got a wide range of electronic appliances which shoot up the meter like hell so get up and do something.
Hope u understood the above complaint.

I am Jitin.I stay in the Joshiwadi area of Dombivli(W).For the past two weeks it has been painfully observed that the extent of power cuts in the name of load-shedding has been increased from the stipulated 2- 3 hrs to around 7-8 hrs per day. These unreasonable and thoroughly unpredictable power cuts, sometimes even late at night, is making the lives of the people staying in these areas thoroughly miserable, especially during the current...

Big Trauma.

I've been staying in Militry Road / Marol Maroshi / Andheri East since last 6 months. And I repent that at least 2-3 times in a week because of WORST service of MAHADISCOM. Me and my wife have seen regular power cuts happening in few buildings; which seemed like a non declared load shedding. When power goes of from few surrounding building, I've seen ample amount of light being wasted in slums at backside of our building.

But yesterday a BIG PROBLEM! happened that turned my mind up n down. I'm full of anger now. Yesterday, electricity/power was cut since last night almost from midnight till today 3pm for 15hours (Dt. May 2010). When I called offices at following numbers the response was terribly rubbish. According to someone who responded on phone from MAHADISCOM office, "People doesn't come on work till 11am sir. You will have to wait till them come and then our men will come to solve your problem."

Me n my wife couldn't sleep for whole night; a big trauma. Since morning I've been calling MAHADISCOM complaint numbers (listed below); but there is no humbleness and No Responsibilty from them.

MAHAdiscom Complaint Centre
25950532 Complaint Centre
25578098 Nittie Get Pawai
25952870/ Nittie Section
28578060

I started hating my society area now with one more reason because of these unusual powercuts. Why are we paying so much to MAHADISCOM if there is no procedure / manpower for such complaint handling.

Moreover, what surprises me is; Lights & ACs in Slums are running withought meter and educated middle class society like us are suffering from this stupid service provider.

Shame on you.
To hell with you MAHADISCOM.

RaHuL

Dear Sir,

This is my second complaint against MSEB, Earlier there was load shadding for just 3 hrs but now it has been raised to almost 9 hrs a day why is it so? we are very fed up of these power cut off. if its 3 hrs a day we dont have any problem. but this is going out of limit. Please look into this matter and do nessesary action. hope for the positive action and reply........
waiting for the same..........
Sanjay Pardeshi

Most of the property owners who provide their property on rent (Apt, Flat, Bungalow etc.) charge more from their tennants on monthly MSEB Electricity Bill. The rates charged by this owners start from the range of Rs.5- Rs.8/- depending upon the locality & Area where you stay. When the tenants have a sub-meter allocated for their share of accomodation, why they need to pay more than the MSEB listed rate on the Electricity Bill. Requesting MSEB take action against these culprits.

Now a days MSEDCL has started "Emergency load sheding" at night from 11.00pm to 1.00 am and when we call them to ask about it, they say that their superiors have instructed not to pick up such calls.

on 19.05.10 entire night we did not had power supply and even next day they have not even bothered to check what has happen.

When we try calling vasai or virar msedc office they donot pick up any phone calls.

We need to have some urgent solution for this lack of response/ careless repsonse of MSEDC officers.

They need to understand their responsiblity they cannot just sit on chair without responding to the consumers.

Dear Sir,

We are normal middle class people. I am NRI and My wife and my small kid is staying at home in evershine city vasai rd east. we are really very fed up of the load shadding which is happening in vasai road specially in evershine city. the way they are disconnecting the electricity is very harrassing. some times we feel like we not staying in Mumbai, we feel like we are staying at some island where we dont have enough power supply. and in the end of the month they charge a same bill which is been consumed in whole thirty days. Please stop cheating us. Please take the nesessary action against this.
All residents of Evershine City will be very Thankful for you.............

Waiting for your reply...........................
Please do the needful.......................

Respected Sir/Madam,

This is to bring your notice that in Virar (W) we are facing a lot of problems in the name of load shedding from MSEB. Every day for at least 9 to 10 hours there is insufficient supply of electricity and this is been happening from past 8 to 9 months.

Almost every day at night around 11.00 PM the electricity goes and when we call (Mobile No. [protected] & Land line No.[protected] we are informed that it's because of Load shedding and they bang the phone and when we try calling them after an hour they keep the phone busy or don't answer the calls and this one hour extend almost 8 to 9 hours without electricity on a day again same things happens in the day around 2.00 pm so if we calculate we don't have electricity for almost 11 to 12 hours in a day....


Earlier load shedding use to happen only on Fridays and that to for only 3 to 4 hours but now this is change to 72 to 80 hours in a week so living in virar hs become impossible due to this ridiculus behavior of MSEB....

Kindly look in to this & provide a solution

Hope you will look into this and help us to stay happily

Hello MSEB authorities !!

We are living in KOparkhairne , Navi Mumbai and We have been regularly paying MSEB electricity bills over the counter only, however to save time we have tried to pay bill online(http://billing.mahadiscom.in/) and last month[protected] we made an online payment of Rs 440 /-, against which We have the receipt.Now The current month May 2010 , we received a bill of Rs 820/- which very much seems like the double amount for both April and May. We also tried to enquire over the counter and were left with an answer , 'DO NOT PAY BILL ONLINE'. Now the question is, is this website not governed by the Municiple corporation. Who are responsible for such a mistake? How can I get my money back? and so on. Is it the only way to fight with a corruption like this? Why should the consumers have to suffer and for how long? How long do we have to put complaints on the website and waiting for some aid? Merely putting the complaints on the website , does it really make some sense? the Call Centre Toll Free No. [protected] (For Muncipal Corporation Area Only) is not functional. The web site mentions,
* For any queries on this bill please contact to e-mail id [protected]@ho.mahadiscom.in and contact no.[protected]* (The phone no is a hoax, nothing is functional)

Is there some responsible authority, who will look into this? My consumer no is Consumer No:[protected]. AUTHORITIES please HELP!!

REF: A/HC/MSED/3766 MAY 10 ,2010.
MAHARASHTRA STATE ELECTRICITY DISTRIBUTION CO. LTD.
4641 / AIROLI SUB DIV. 641.

CONSUMER NO:[protected]
SUB:NON REFUND OF SECURITY DEPOSIT HELD BY YOU.

Dear Sir,

We had availed temporary supply against above consumer no. We have already taken permanent connection and temporary connection is already been disconnected. We had already paid last bill of June 2009. We request you to refund our security deposit of Rs. One lakh lying with you. We enclose copy of last bill paid and copy of deposit receipt for your ready reference.

Please do the need full at the earliest.

Thanking You,


Yours faithfully,
FOR HANSU CONTROLS



(KUNAL SAVLA)

From:
Mr. Sopan R. Nighot,
Geetai Complex Gala No. 7,
At post - Manchar, Tal. Ambegaon,
Dist - Pune. Pin 410503.

Dear Sir,

I have received electeric bill Rs 11000/- due to faulty electric meter. Then i inform to nearest MSEB office & inspected electic meter by MSEB person, he found meter is 97% faster & given report copy. Thenafter i received elcetic bill of Rs. 83000/-. Normaly we received elactric bill in the range 3000/- to 5000/-

Who is responsible for this? Who will pay this money?

Can u advice me what to be done?

Thanks & Regards,


Sopan R Nighot

Manchar

Contact No [protected]

Consumer no.[protected]
Billing unit 4745

My meter reading on 3-apr-10 was 7482 units & it went up to 11892 units. Which is around 4000units due to faulty meter.
If you see the areas average billing unit graph no one exceeds 600units! Therefore this meter is faulty & iam not eligible to pay this amount. please

The people residing in mumbra kausa have to face untold hardships due to unwarranted and untimely loadshedding. Severely affecting children, housewifes, small shop owners and trade in general. As the onset of a hot and sultry summer taking a heavy toll on peoples daily life as vegetables, grocery and foodstuffs stored in refrigerators got spoilt due to non availability of electricity. Electrical appliances are damaged due to sudden switching off of vital electricity. The plight of the people in this reason is pathetic as they are all silent sufferers for the past several years. This region which consists of substantial minority community people are given a step motherly treatment. People are wondering when this suffering will end ?

I have issue for the month march 2010 bill amt. 3040.00. so i have registered compliant in your office. compliant reg. no. 507 dt.[protected]. but i have send previous mail regarding less the bill amount march 2010.

please do needfull.

Thanking you,

Yours Faithfully,
santosh sadashivrao bhumkar
ahmednagar
customer no.[protected]

MSEB Complaints - 7hr 30min Load shedding & Frequent electricity failure in Kausa - Mumbra Division


This is regarding electricity failure & electricity load shedding problem in Mumbra - Kausa,
In mumbra-Kausa there is frequent power failure for a long time. also now load shedding times also got increasea by more 1 hr, now load shedding is morning 9:15am to 1:00pm afternoon, & again 2:45pm to 6:30pm. total 7hrs 30min load shedding in mumbra in day time, whole day we have to stay in hot temprature , without FAN.
as compare to Kalwa load shedding time got decrease.

Sometime even power cut hit for more than 10 to 12 hours which is affecting most of the people whose office, business and workshop depends on electricity.



I have also seen power failure happening due to poor transformer performance which tends to fails frequently in most of the areas of Kausa – Mumbra. It seems proper maintenance and routing checkup may solve this issue, however it doesn’t happen in Kausa – Mumbra. In case of transformer failure we have to call MSEB 15 to 20 times to come and fix it, instead they don’t turn up and we have to go at their office located at Bharat Gear and bring them.



I request you to look at this issue with priority and take appropriate action on MSEB employees.

Regards
Ahmed

Dear Sir/Madam,

I am Anju S. Ingle staying at Nalasoapara w since 4 years. Now a days here there is lots of Load Shading is started. Earlier also there was load shading but due to winter season we did not realised it but now its summer season we are facing lots of problem.

They cuts light in mornging at 7to 12 & in afternoon 3 to 5 also in evening from 7to 8.30 its really very painful for us.

Request you pls look into the matter. resolve the issue asap.

Thanking you
Aju