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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 23

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Charged Rs 52 through Paytm and Rs 200 through net banking in the number [protected]. But the same is reflected in the balance...
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My landline number was[protected] and we cancelled the connection 1.5 years ago, but we never got the deposit refund yet. Can you please look into this issue and let us know by when we can recieve it?...
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K
kumar devenderr
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Wrong bill generated

I have surrender my telephone no 25217923 at sanchar bhawan, ambika vihar, paschim vihar new delhi on 01/03/2021. but I shocked that again a bill for he month of march-2021 has been generated for paying the same. Please look into the matter and resolve my grievances at earliest. MOREOVER, MY SECURITY IS ALSO NOT REFUNDED TO ME....
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CA#[protected]
Complaint number received from MTNL#3965
Our phone has been dead for 3 months (since December) now and despite lodging multiple complaints no one has shown up for repairs. We have visited the MTNL office 6 times so far and the repairs dept personnel keep telling us someone will come by today to address the issue but so far, no one has shown up. Plus we have paid 6 months bill in advance from Feb - Jul and still...
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On application for surrender of Land Line connection No 27863045 with the SDO Sanchar Haat Sector-9, Rohini, Delhi-110085 on 22/07/2019, the connection was disconnected after a week, but the security deposit has not been refunded so far.
My particulars are--
Prem Chand Verma
A-32, Sunder Apartments
Sector 14, Rohini,
Delhi 110085
Mobile No [protected]...
+1 photos
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R
Ritu jaggi
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Dead mtnl pole in front of my ho

Address:Wz-274,gali no.8, g-block ,hari nagar ,new delhi ,110058

There is a dead mtnl pole in front of my house. We cannot open our front gate properly and it also blocking the road. Pole is misused by the private cable operators. Please get it removed....
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Address:mumbai

Please consider this as my complaint and harassment to the middle class family. Also keeping the entire mail trail for your ready reference and to understand how MTNL officials are literally ensuring that customers would be robbed and harrassed. My telephone no. is 21635720 and was having a broadband connection. When I did not want a BB connection due to very poor network service issues, I tried to reach all your nearby offices of Mulund,...
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Y
ysinghs
from Hyderabad, Telangana
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Phone dead for last 45 days. sometimes rings but no response

Address:148 SFS Apartments Hauz Khas, New delhi-110016

Phone 26537694 has remained mostly dead for last 45 days. Sometimes it rings but does not connect....
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Address:Nebco Traders, 5A Malhotra House, Ist flr,Opp. G P O, Fort, Mumbai -1.

I want to bring to your kind notice the unsatisfactory working of our Telephone No. 22615894. We have lodged a number of Complaints but to no avail. It has not been working properly for the last one year i.e, April 2020 to till date.{Yet we paid all the bills. The bill will not be paid until the complaint is resolved) either the phone becomes dead or otherwise is works one way only. So we are facing a number of problems resulting into major...
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A
aSHu urankar
from Mumbai, Maharashtra
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For removing Landline junction box

Address:1st Floor shop no 3,90 Feet Road, behind Hotel peninsula Grand, Sonani Nagar,gaya din Compound, Sakinaka, Mumbai

Dear Customer care team,
There is landline junction box fitted on my wall & I have to do repairing work of my home so please shift the same as early as possible to proper place....
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Address:Mulund, Mumbai 400080

I have surrendered my MTNL landline No.[protected]
on 20th Sept 2019. I have also made 3 personal visits to
their Cherai (Thana) exchange to follow up this refund.
Even 18 months after surrendering the telephone, I have
not received the refund due to me. Every time I approach,
they say they have no funds....
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M
Meri Soch Mera Anubhav
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Security Amount Not Refunded

Address:B-5/245, Sector-7, Rohini, Delhi -110085

My Sequrity Amount Not Refund my Account My landline No [protected]
Name - Chanchal Rani
Mo No - [protected]...
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B
Bhaskar Zatye
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Not receipt of deposit of Rs.3000 paid.

Address:402-Andheri Ekta Coop.HSL, Model Town, Andheri West,Mumbai

I have returned my MTNL telephone no.[protected] in Versova Telephone exchange on 23.01.2020 and acknowlegement obtained. I have till date not received deposit.

There is nobody in the Office to inquire,...
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R
Rohil jain
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Regarding rebate

Address:City tele exchange.. opp bombay gymkhana

From past 11month my landline is dead... Still i m getting bill of non working period
I request MTNL to please rebate my bill for non working period
My a/c no is [protected]
Tele no is[protected]

Thank you...
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Address:thane west

In have surrendered my landline no in April 2019 and have requested for the refund. neccesary acknowledgement documents are with me. whenever enquired i got the reply that the fundings have not been done by the Govt....
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P
Palepwad
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Bill payment done twice biye

Paid the same bill twice...
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M
mehernosh11
from Mumbai, Maharashtra
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Landline Not Working since Feb 2020 but charging monthly bills

Address:15th floor, Telephone House, MTNL Road, Prabhadevi, Dadar (West), Mumbai - 400 028
Website:mtnlmumbai.in

Landline is DEAD since more than 1 year but MTNL charging monthly bills.

Latest bill March 2021 shows more DOUBLE the monthly average of Rs 450. Landline is DEAD and NO CALLS have been made.

MTNL Mumbai Wadala /Sewri exchange needs to be fornensically audited into this monkey business.

For 1 YEAR we have been paying Rs 450 monthly, without any service, landline nd instrument DEAD. Now this month,...
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H
harjeetshe
from Mumbai, Maharashtra
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Refund not received for last 8 months

Address:COSMIC HEIGHTS, 1004-B, BHAKTI PARK, NEAR IMAX, WADALA EAST, MUMBAI 400037

My tel no. Is 24036710 and for last 8 months after submitting instrument at sion mtnl, i have not received my refund cheque as yet.

I am sr citizen and was told on submission that after 2 months, the cheque shall come to your home.

Now sion branch does not accept even written complain, others like a/c dept mtnl boss - mr sharma doesnot take mobile even after full day trying and even ll of naigaon mtnl will not...
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A
ABDUL RASHEED RAKHANGE
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Dead phone line since 7 months

Address:Jebel Ali Free Zone, Dubai, UAE

Respected Sir/Madam,
This is to inform you that I have been using MTNL services since Forty years approx. My landline number 25365313 is dead since 7 month.

My Father has Visited Several times To MTNL Charai (Thane – West) my father Precious time and calling several times Mr. Tiwari +[protected]. I was in India In December-2020 visited MTNL Charai Thane several time I meet with Mr. Tiwari.
I requested Mr....
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Address:New Delhi

Hi

My February bill has been generated with an undue addition of miscellaneous charges that are unaccounted for. Kindly help understand what are these charges and why added to my bill when I have not consumed any additional services.

Regards
CA No [protected]
MTNL Tel No 26023298...
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