Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.7
Last updated Jul 4, 2022
Complaints 2804
Resolved
929
Unresolved
1875
Quick Links
Statistics
Share
Contacts
ADVERTISEMENT

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
136
72

View more phone numbers

Mobile
+91 11 2332 7225
40
27
Fax
+91 11 2335 7777
ADVERTISEMENT

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

To,

The Commercial Manager

Area - Dwarka Sector -10

New Delhi

Dear Sir/Madam

I Ishwar Chandra requested you to refund my security deposit of Rs.3000.

My Telephone No. was 25080110 and I have cleared all due payments till date.
But then also I have not received my security deposit money back. I request you to kindly look into the matter as I need funds immediately now I am a retired person so value for money is very important for me.

[protected][protected]
Thanks & Regards
Ishwar Chandra
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    My Broad Band connection vide Customer ID [protected] is frequently getting disconnected for the last 10 days. Twice I have lodged complain, the latest docket No. being 6340, but nothing has happened. Regular follow up with customer care also have not solved my problem. Even I contacted GM's office but nothing happened. I was forced to take Jio connection for my work. I am now thinking of surrendering my MTNL connection and take some other...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Sir,
    My telephone stopped working toeards end of October 2020 and started working only on 4.12.2020. Thus it was out of order for the whole of November 2020. Still you have charged Rs.701 for November and recovered under ECS .
    I request that you give me refund or adjust this credit against December bill so that there won't be any charge for December.
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      Dear sir,

      I am resident of c-96 vishnu garden near mangal bazar new delhi 110018. There is telephone pole in out street which was not in use for last 10 years, and from pole there was to many attemps taken by theft so kindly requested you to please remove this telephone pole as soon as possible
      +1 photos
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        This Tuesday went for sim replacement at borivali Station mtnl office was told sim is not available come on Thursday. Again on Thursday today they gave the same reason sim is not available will be available on Monday. There is no source to find whether sim has come and when to go and receive irr. Kindly let me.know from.where I can get sim card for borivali shimpoli exchange area.
        [protected]
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          Telephone no 26049783 is not been working since almost a week now kindly arrange to repair the fault as soon as possible
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            Sir few days ago ibooked a new mtnl broadband connection no. 23240075. but now my landline is dead please repair my connection immedeiately my co. [protected].
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              I have got my landline MTNL connection surrendered on 16 Feb 2019 but till date i.e. 1 Dec 2020 I have not received back my deposit amount.
              Please look in to this.
              Landline number was 22230544.

              Thanks
              Tarun Bansal
              [protected]
              +1 photos
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Hi Team, I had an MTNL connection for my rented flat and disconnected the same later when i moved out of the flat. All my due were paid and i expected the MTNL team to return my security deposit of Rs.2000. I have all the proofs with letter of disconnection and proof of security deposit. I have sent multiple emails and calls to MTNL office however no response from them....
                +2 photos
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy
                CONSUMER NUMBER [protected]
                =============================
                Landline stopped working during onset of COVID 19 and has not worked since.
                MTNL charging monthly bills since then without repairs.
                MTNL Landline Instrument is DEAD since Feb 2020 but they are charging monthly bills.
                Complaint number 1413 as attached, raised in Sept 2020. MTNL changed the status to 'functional' which is completely FALSE and misleading.br...
                +1 photos
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                Mahanagar Telephone Nigam [MTNL] — Surrender of landline and broadband connection

                To
                The general manager,
                Mtnl
                New delhi

                Sub: regarding disconnect of broad band mtnl connection
                Ref: telephone no.26497873 ca no. [protected]

                Dear sir,

                I hereby request you to kindly disconnect all services for my telephone no[protected] Ca no.[protected]) with effect...
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Sir,

                we have surrendered our MTNL no 27548609 in Sept 2019 .Have not received the refund of deposit still.

                pls do the same at the earliest.

                Thanking you,
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  My mtnl dolphin move number is having issues of SMS SERVICES NOT BEING ACTIVE DESPITE CHANGING THE SIM
                  SERVICE CENTRE SERVICES DIFFICULT TO AVAIL
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    Please remove the pole that is touching one of the balcony of the house
                    (Address- D 5 Sham Nagar 2nd Floor Near Indian Bank Vishnu Garden)
                    Currently there is no active connection from this pole and there is another MTNL pole in the same street within few meter distance.

                    Below are the Issues:-
                    1. Theft issue as this is used by thieves to reach to the balconies
                    2. Space issue as because of this no vehicle can go through, Parking issues, as there is no space left because of its wrong position.
                    3. There is no point of having multiple poles within such close proximity of 20 meters.

                    Residents,
                    Sukhvinder Singh
                    D5 Sham Nagar Near Indian Bank Vishnu Garden
                    New Delhi-110018
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      My bank account showed an amount of rs 177/- "to pay" against mtnl. Presuming something was due for payment during the lockdown, i made the payment.

                      I have made all payments to date, but this amount of rs 177/- is not adjusted. Copy of my bank payment for date[protected] is attached

                      I am resubmitting this as i did not receive any reply
                      Thank you
                      Patrick...
                      +1 photos
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Low Internet Browsing Speed & Frequent Loss of Connectivity.

                      CA No: [protected]

                      We have been trying to reach MTNL for the last four days however the issue has not be resolved till date.
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Its been more than 9 Months that my land line is not working and the bills for the same are "TIMELY" being generated. I have written several mails to MTNL and also logged a complain on the website last month.
                        The area manager Swapna Mathure/ Area Manager (VPL/VKL)/MTNL MUMBAI had requested her collogue to look into the matter but nothing has moved.
                        The GM (Mr Sanjay) too put a mail to his collogues to check but nothing has happened.
                        I need my Bills to be reversed ASAP
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Complaint Date 5th Nov 2020
                          Customer Name : SABHAPATHY T K
                          TELEPHOEN NO. : T20811905
                          Docket No. 4990

                          Despite lodging the complaint and going personally and meeting the Engineer at Mulund Telephone exchange the said complaint stand unresolved. The issue should be resolved and the charges for the period the service was not available, there has be no bill raised.

                          Incase the issue cannot be resolved...
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          No dial tone for last 15 days.Several complaints lodged.Even visited Vasant Vihar Telephone Exchange.No action.
                          Both me and my wife are above 70 Years and stay alone.
                          Please have it attended on priority
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit

                            Cable fault near our building (sai Tower) old MHB colony is not yet detected by your technicians . Hence our LL phones are not working since last 1 years till today.But MTNL is sending us the bills for my telephone no:[protected] every month & we have paid all those bills .

                            Now request to send your technicians once again to do the needful & confirmed at your end. & do not send any bills to our till our telephone is working . & get all the data since when our telephone is not working & refund our payment bills which we had paid eventhough our telephone no.[protected] is not working
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit