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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 20

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nikhil_shukla2005
from Mumbai, Maharashtra
Jun 4, 2021
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Landline telephone

Address:MUMBAI

Compalint no 5511 ... Status says resolved but phone is still dead

pathetic service. And don't give me reason of covid. Telephone comes under essential services.
My father's landline phone is dead since more than 10days.
Every time i get only same reply" staff shortage". Even the gm of concerned area is never on seat.
Even without being rectified i am getting message on my cell phone that complaint is...
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01lata
Jun 4, 2021
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Line is non functional

Dear Sir,

For more than 10 days, my phone line is dead. this is a recurring issue. and i receive bills and gets debited from my account.

this is not acceptable, if you cant give solution, kindly disconnect the services forever.

phone number is[protected].

Regards...
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Balkrishna Hajarilal Vora
Jun 3, 2021
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MTNL Landline Completely Dead (MTNL MUMBAI 28081197)

This is further to my trailing mail on the Landlord line as completely dead. I have lodged a complaint almost a week back, the docket number is 8747. This complaint is not attended till date. It is observed the phone line is half the time not working properly. None of the technicians has attended the complaint, which is a surprise.
Would like to know on how many more days the line will be operational?? If the line is dead, are you...
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Tharakad Subramanian Harihara
from Mysore, Karnataka
Jun 3, 2021
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Internet not functioning

Address:11th Floor, Golden Heights, Harishchandra Patil Marg, Opp. Shivaji Park Tel. Exchangee, Mumbai 400028

Dear Sir / Madam,
Subject: Landline No.[protected] not working internet/not available
since 31/05/2021
Kindly note that we are suffering since 31/05/2021 as the internet connection is not available. We have complained to the customer desk and the registered complaint number is 1047.
Surprisingly, no technician from MTNL has turned up so far for rectifying the above fault.
May I request you to attend...
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premgogo
Jun 3, 2021
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Refund of my security deposit

Tel no 24332314. Had surrendered my phone in 2019 and paid all bills till date .but till today haven't received my deposit back from mtnl.we had spoken to call centre of mtnl and we're told in Feb 2020 year that we ll receive the same by max 2 months ...I request my security deposit back.
Prem Kotwani
[protected]
Mumbai...
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Address:MTNL CORPORATE OFFICE, 5th FLOOR, MAHANAGAR DOORSANCH AR SADAN 9 , CGO COMPLEX, LODHI ROAD , NEW DELHI -110003

With reference to my complaint no. copies of mtnl complaints falsely repeatedly cleared are attached which were raised on the various dates

But till date above Mtnl numbers are not working. Personnel of MTNL closing my complaints with false reasons i.e. subscriber does not allow mtnl people to enter the residence premises for rectification which is just wrong and false and more such reasons were used to close the complaints.br...
+1 photos
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snahu
Jun 2, 2021
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MTNL Landline

MTNL landline is not in operation for last one month...
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purity
Jun 2, 2021
Jul 16, 2021
This thread was updated on Jul 16, 2021
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Disconnection of telephone line

Address:202, Xavier Apts,, St John Baptist Rd

Dear Sir,
Sub: Disconnection of Telephone No.[protected]

This is with regard to the above mentioned telephone number viz[protected]. I would like to inform you that I had submitted a letter dated 20th September 2019 surrendering the connection and requesting you to disconnect the phone from my premises.

I have been still receiving Telephone bills asking me to pay the monthly bills from October 2019....
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customerservice1768
Jun 2, 2021
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Security refund

Address:MIDC Andheri (East)

Good afternoon,

Telephone number: 28378202.

Name of subscriber : Mr. Thampi Mani.

Address: C/15, Swagat, Mahakali Caves Rd, Andheri (East)

Mumbai – 400093

I have been a landline subscriber of MTNL for many years, now since I have retired and also due to the Covid- 19, we have decided the cancel the MTNL landline. Since I am staying in Kerala, I had asked my son...
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paras.engineer
Jun 1, 2021
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Bill payment

Address:k-2/001, happy home commplex, shanti park, mira road east

I tried to pay my mtnl bill online, CA no. [protected] the first time it showed transaction failed and when i tried again, it showed successful. yet i received two deduction messages... the bank shows both transaction successful.

now, mtnl has a notice that says, " MTNL Delhi/Mumbai accept only full-payments; therefore you have to pay the entire bill amount. Also as MTNL accepts payments only against the current bill, you can...
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smarif786
Jun 1, 2021
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Disconnection of Landline 26524614

Address:Unity Apartment, B/3, 1st Floor, L.B.S. Marg, Kurla West, Mumbai 400070.

We would like to disconnect the subject landline 26524614 permanently....
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Manisha9 Gupta
May 31, 2021
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Disconnection of landline

Address:powai

Landline no.[protected] is registered in the name of my mother Smt Asha Jain. Since she expired on 11th July 2020, i wanted to disconnect the line. I have visited the Agripada exchange with a copy of Death Certificate and the instrument to hand over but there was no one to address this issue. I have tried on the toll free number several times but there also either there is a voice message and if i have to tal to the person no one picks...
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Address:G 402, Laxmi Narayan Residency Devdaya Nagar Thane W
Website:MTNL

Kindly note that the aforesaid landline number is dead since Nov.-2019 & have also registered complaint at MTNL Vasant vihar, Thane office.
It was told by your line man that due to cable fault it is not working

However till date, bill is being raised against my name & as on date outstanding payment of more than Rs.3000/ is created by MTNL but not used by me.

Kindly check in your system if any call is...
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Address:D 295 TTC Ind Area Turbhe naka navi Mumbai 400705

HI All

Our Internet not working since 15 days we are making our payment on regular basis, but MTNL executive saying that our old dues are pending,
but we are not used line on that period we already submitted letter to MTNL authority to start our line but line not started we transfer our normal line to FTTH line on Date 24/08/2020 but our line started in the month of march -2021
we already paid 8 to 9 month...
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1
1972 Mahajan1
from Delhi, Delhi
May 28, 2021
May 28, 2021
This thread was updated on May 28, 2021
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MTNL 27353127 phone dead from past 4 months

Hi Concern,
My MTNL phone is dead from past 4 months and we made a complaints in MTNL office but no body listen.We are regularly paying the rent of the phone every month in fear phone become dead permanently.Called so many times to Shakti nagar exchange and no body listen.Please help to correct the phone or refund my submitted amount of 4 months rent....
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R
Ruby Ailcare Services
May 28, 2021
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MTNL line not working in our center and hospital

Address:Dr. r.n. Cooper Muncipal Hospital, C wing CT MRI Depatment 70No.C wing , Ruby Ailcare Services Pvt. Ltd.
Website:www.consumercomplaints.in/new_complaint

MTNL line not working from last 2 weeks kindly do needfully we running health service center with hospital thats why lots of problems face our patient. kindly look into matters seriously......
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kiran dave
May 27, 2021
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Telephone lines

Address:ANDHERI VERSOVA MUMBAI
Website:mtnl mumbai

Our landline broadband is cut off since oct 20 and still we have been receiving bills in full and no one listens to our complaints no one is interested in our complaints mtnl people
are just telling us to pay bills...
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Address:31 LEVEL 8 DSK TRILOK CHS LTD CHITALE ROAD DADAR WEST MUMBAI 400028
Website:ITS LANDLINE AND NOT WEBSITE

We have been lodging online complaint for the telephone landline no.[protected] that its dead for more than two months. No docket number is received for complaint. None of the person is attending to the fault. We have been receiving only bills for each month for payment and are regularly paying and the last bill is now paid today without any service being rendered. Its this very bad and poor service resulting in many leaving mtnl and those...
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TrishnaNayak
May 24, 2021
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Number deactivated

Address:Mumbai.

My MTNL sim has been deactivated due to non usage but I urgently require this number for an official purpose. Kindly help me as to how can it be activated again? Number : [protected]...
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sanjaymtnl
May 24, 2021
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28537309

My phone is not working for last 1 month...
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