Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

For four weeks now (yes, four weeks) our triband connection has been down, and despite numerous complaints to the helpline 1504 and calling up the exchange folks, all we have succeeded in doing is piling up complaint numbers at home.

You will think in these days of stiff competition MTNL will at least let us know what is wrong with our connection (if at all) and how much time it will take to set it right, but till date...

Since 1 Month i am using MTNL Broadband at home....i took a plan which is called TribUnlimited....with the download speed of 256 Kbps.... i got the speed and worked fine for me but from last15 days my download speed reduced to 30Kbps only....i made many complaint but they replied that this speed is ok in this plan....but in their website and adds you can see the minimum download speed is 256Kbps....my friend is using same connection with...

From 19/January 2008 I lodged 5 complaints on MTNL garuda helpline--1502 and Online also, complaint numbers are--23309, 109721, 109573 and 109456.
Problem is that till from the day i purchased the connection i.e. from 16/02/08 , I am not able receive the incoming calls, if somebody calls me , I am not able to listen his / her voics and the same case happen with the caller...
Kindly do the needful,
My MTNL garuda number...

i have garuda walky phone i want to connect internet with garuda 300 monthly unlimmitied downloading plane but the mtnl office have no C D to connect the connection in last two weeks . please connect internet as soon as possible . my contact no -[protected] thanks...

I am a customer of MTNL broadband Internet and have been using it from last few months. From 11th January 2008, my Internet is not working. As i was not been able to put a complaint on saturday & sunday, i filed a complaint on monday, on the phone numbers provided to me.(Complaint no.[protected], for your ref.) with a reply that i will be heard in next 24 hrs,i would like to inform you that i never heard from those people after that. br...

Dear All,

Please note that y complaint is not resolved even after 28 days.

I am not at all pleased with this kind of lax attitude towards customers.

addendum to the RTI request below

A. What is the total amount paid to Huawei and Himachal Futuristics Communications ltd. to provide and maintain the hardware, software and maintenance of Garuda Internet Services.

B. Who...