Mahanagar Telephone Nigam [MTNL]
Mahanagar Telephone Nigam Limited
Customer satisfaction rating: 35%
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2657
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Mahanagar Telephone Nigam [MTNL] Customer Care

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Address
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts


Mobile:
Mobile:
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39
down
22

Fax:
Fax:
+91 11 2335 7777  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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35%
Complaints
2657
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0
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So far so good - The company responded to our notifications and is working on resolving complaints.

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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My villa's landline is not working, yet I received bill to pay for this, and I want my line connection to work.
Jul 19, 2021

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    Our line is dead since past 3 months. None of the officers are resolving the problem. Moreover they are sending bill for a...
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    Our landline Number 25648408 is dead and we are unable to make or receive calls
    Jul 18, 2021

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      Phone line is dead and not able to make calls or receive any.
      Jul 18, 2021

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        My landline phone no. 26213409, installed in 1985, was surrendered on 31/08/2020 at Nehru Place Exchange. But the security amount has not been received by me till date.
        - Rakesh Bedi
        C 129 Dayanand Colony,
        Lajpat Nagar,
        New Delhi - 110 024
        Mob: [protected]
        Jul 18, 2021

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          My mobile number is [protected]. I have sent sms for port to 1900 10 times, but I am not receiving the UPC. I need the code. Please help
          Jul 16, 2021

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            Please remove the MTNL pole from our street. This pole is causing so many troubles in our society.

            1. Threat of fire: as this pole is having clutter of wires used by local cable and broadband providers
            2. Theft & security issue: This pole is used by thieves to easily reach to balcony
            3. Parking issue: because of this position of this pole, it is causing a lot of fight between neighbors and no parking is available
            4. It is in creating hindrance for cars to pass from street.
            5. Inactive pole: This pole is not having any active connections on this pole.
            Jul 15, 2021

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              Landline is dead, all bills paid need to activate the number 28460212
              Jul 15, 2021

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                Dear Sir/ Madam,

                This has reference to my above telephone number which is non-functional for quite some time. In-spite of repeated calls and physically calling line man for rectification, the telephone line hardly works for 2-3 days in a month.

                You can see from our last few months bills, we could hardly utilize the phone for any communication. In this way, I am sorry to state but we have no other option but to surrender back the line as it is not serving any purpose.

                Look forward for your reply and resolution.

                Regards
                Ravinder Gupta
                Jul 14, 2021

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                  Telephone not functioning since last week. No broadband connection. Intercom too is dead.
                  Jul 12, 2021

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                    Dear Sir,
                    I (Sarita Khetarpal) request you to deactivate all WAP or VAS services from my mobile no ([protected]) which...
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                    Our above mentioned no is not working, yesterday mtnl person visited our place 522. Shripathi towers, pimple wadi, and after that our land line is not working.

                    Please send some one urgently
                    Jul 10, 2021

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                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                    no one has attended yet
                    Sandhya Badkar's [Complaint's author] reply, Jul 14, 2021
                    please revert and send some technician to the above mentioned address
                    Technician had come and started the above lalndline[protected], but now we are getting the incoming calls but unable to make out going calls
                    Mahanagar Telephone Nigam [MTNL] — Landline number[protected], CA NO [protected]

                    The above mentioned phone out going is not working, please do the needful.
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                      Every time I try to use dolphin it shows not registered on network. Tried manually to connect to network ... say cannot be connected ... try later
                      Jul 08, 2021

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                        Sir me apna landline telephone jiska namber [protected].Sh Ajit Kumar Gupta E-221Shastri Nager Delhi 110052 ke pate par hai .Sir me phele bhi 3 se 4 edgaha exchange me complaints de hui hai ki 2se 3 mahine 2 ya 3 bar kharb ho chuka hai par bill Har mahine aaya hai or jo ki complaints ke bad bhi koi rebate nahi Milla ab 4deen se phone kare hai complaints likewise hui hai par phone dik nahi hua or bill time se ghar par phuch gaya hai ate app se vinti hai app hamra phone jamakarke hamri security Dene ki jald se jald Dene ki kirpa kare or apke vibag ka dhanyebad.
                        Jul 07, 2021

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                          There is a pole at the corner of two houses which create a supportive for the thieves to go upstairs/terrace. Request MTNL...
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                          I had complained many time and get same no 169, given on 26 /06/2021.but no action has been taken .[protected] is no of connection...
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                          Dear Sir

                          I am living in Adarsh Nagar Delhi area. From the past one month my landline no. 27675608 is not working....
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                          Landline cum triband No.26690809

                          I surrendered my above telephone and modam on 21/12/2020 and requested for refund of ₹3000 Security Deposit paid to MTNL Mumbai but I have not received the refund till date. Please expedite refund.

                          Work Order 809 and 810 was issued by MTNL on 21nd December 2020 by Vile Parle Office of MTNL

                          Please do the needful

                          N K Suryakumar
                          Jul 05, 2021

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                            Tel No.:[protected] having broadband facility is down more than 2o times . Also informed verbally to all officials but all in vain.
                            School work is hampered badly.
                            Broad Band Complaints

                            Telephone no:
                            25961507
                            Complaint Type:
                            ADSL DOWN
                            Docket No:
                            390737

                            Kindly do the needful on urgent.
                            Thanks and Regards

                            Gayatri Devi Mann
                            HOS
                            Govt Girls Sr. Sec. School,
                            "F" Block, sultanpuri,
                            Delhi-110086
                            Jul 05, 2021

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                              Not working
                              Jul 04, 2021

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