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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Feb 13, 2024
Complaints 2902
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Unresolved
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
144
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 6

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P
Pratik06
from Mumbai, Maharashtra
Jun 29, 2022
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Refund of the deposit amount

Hi Sir,

I have already surrendered my telephone to the company on 31st May 2021 and requested for the refund since then. Even after multiple follows at the offices haven't received the money yet. Also whenever we go to ask for refund they say that they don't have money to give as of now and come back later.

The telephone number was 28778534.

Request you to kindly into it and help on the same...
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F
floyd17
from mumbai, Maharashtra
Jun 26, 2022
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Sim card blocking

Dear Sir/Madam,
I recently misplaced my mobile. I need to block my MTNL post paid number ([protected], Sajal Anand) . I tried calling customer care but it didn't work out. I would be a grate help if you can block the number as soon as possible. My alternate mobile number is [protected] and my e-mail is [protected]@gmail.com.
Thanking you,
Sajal Anand...
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Address:302 Janki, Sector 17, Vashi, New Bombay 400703

Telephone 27890364 dead since March 15 in spite of complaints . Inquiry through watchman of the building reveals that a bribe must be paid to the linesman before telephone connection is resumed...
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A
Akki1624
Jun 22, 2022
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Bill paid still showing unpaid

Amount debited 1167 from UPI id to UPI id [protected]@MTNLDelhi on 22 Jume 2022 but it is still showing pending. I need receipt asap. Transaction id- [protected]...
+1 photos
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K
Kiran Agencies
Jun 22, 2022
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Broadband complaints

Address:Mumbai

Again and again stuck network...
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R
RLakshmy
Jun 21, 2022
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My Lost sim card in Mumbai

Address:42 Naval Apartments, 14 Vasundhara Envlave, Delhi 110096
Website:www.consumercomplaints.in

I have lost my sim card of my dolphin number [protected]. In Kandivali East market, Mumbai, on 19.06.2022.
I request you to please register this complaint and block my above dolphin number immediately.

Thanking you,

R. Lakshmy...
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D
Dr. Mulay
Jun 17, 2022
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Wifi not working for months

Website:MTNL wifi service

We live in chitra vihar society and Our wifi has not been since the past two weeks. This happens on the regular basis our wifi stopps working each month for days and weeks and even after complaing several times no one shows up to resolve the issue they only show up after calling several times and then they ask us for money to fix it . Yet it continues to happen every month they refuse to come help and when they do they ask for money....
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V
vicky2021
Jun 16, 2022
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Landline phone dead not working since last 1 month

Lodged many complaints, the latest being the one below :

Telephone Complaints
Telephone No: 26525007
Docket No: 105
Complaint date : 6/16/2022 16:16:11
Exchange : HK
Complaint Type : DEAD PHONE
PENDING AT : Outdoor...
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N
Nishit Jain
from New Delhi, Delhi
Jun 13, 2022
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Dead phone for a long time

Address:MTNL Telephone Exchange Pusa Road

Hi, my mtnl landline is dead for a long time. I need a technician's help to check and fix it. I visited mtnl telephone exchange on 25-May-2022 and lodged a complaint. However, no technician has come to check. The people at the telephone exchange ask to wait and say that somebody will come. But it's 13-June-2022 when I'm writing here. Still nobody has attended the complaint. I really don't know what action to take now. Please help.
br...
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G
Ghata Saxena
Jun 13, 2022
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Transaction completed but mobile not recharged

I have made 2 online recharge of Rs. 75(sim validity) and Rs. 10 (top up voucher) on MTNL mobile no. in the month of may 2022 but recharge was not done. It showed a successful transaction but my sim validity is not extended. Please see screenshot from bank for transaction details. If recharge has failed then my amount should be credited to my bank account. Kindly take a serious note of the complaint do the needful urgently....
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N
Nil@Mtnl
Jun 13, 2022
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Sim card is disabled

My MTNL Sim Card is disabled ([protected])...
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Dear Sir,

Please let me know when you are sending the MTNL Bill through my registered email id: [protected]@gmail.com. Also please provide the reason for discontinuing sending the bills through e mail. An urgent response Is highly appreciated. Thanks & Regards.
R. G. Nayyar...
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D
Devu Doshi
from Mumbai, Maharashtra
Jun 9, 2022
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Refund of security deposit for surrender of landline

Address:Malad

I have surrendered our telephone number[protected] with the instrument for which I had applied for refund of the deposit amount and extra charges levied on us by the company for extra 3-4 months.
The date of surrender is 21st april 2021 which is more than a year. But still we have not received any refund amount for the same.
Hereby I am attaching the photos regarding the surrender form and complaint letter of the same.br...
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S
Shanti Juyal
Jun 8, 2022
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Landline phone 011-22308487 dead

Address:Delhi Shahdara Railway Station

Shahdara railway station landline phone [protected] is dead for many days....
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A
Apubarc
from Mumbai, Maharashtra
Jun 4, 2022
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MTNL landline surrendered still receiving bills

Dear Sir/Madam,

I have surrendered my MTNL connection landline no. 20857997 and FTTH on 21/02/2022 due to change in address. My past address was 701 Akashratna, Anushaktinagar, Mumbai 400094.

I have submitted the instruments to the MTNL office at Anushaktinagar, Mumbai and then submitted the copy of the acknowledgement receipt (attached) to the Mankhurd MTNL exchange office at Chembur Naka. They stamped the...
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Address:Delhi

My complaint docket number is 148 dated 24th may 2022 but the complaint has not been resolved yet.

my landline phone is dead and the broadband is also not working since last 15 days.

please fix the problem asap thanks

phone number is :[protected]***...
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P
Pardeep Sharma gggggggggg
Jun 4, 2022
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Sim not working and customer service not available

Im having dolphin sim with number [protected]. It is not working. I have recharged it many times. It cuts the money only but no recharge, no network on sim. I tried every way possible to reach customer care but i cannot get any customer care on call. Pls help me out as soon as possible and also make your customer cares available on phone. Pls let me know on my mail id [protected]@gmail.com...
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C
cjbakshi
from Mumbai, Maharashtra
Jun 1, 2022
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Non refund of deposit

Address:mumbai

Sir,
i surrendered my telephone connection (no[protected], and submitted the instrument and all accessories to the exchange at Lallubhai park, andheri west, mumbai on 15.09.2020.

inspite of following up, i have yet to receive my proceeds.
kindly help...
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P
Prai Kv
May 31, 2022
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Connectivity

Address:Delhi

The MTNL mobile network is not working for a month now. How can a mobile service provider in national capital function like this.
I'm residing at delhi cantt...
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Pravin kale
balkrishna society, 17 / 31 krishnakamal bldg .
b cabin rd., naupada, thane west
landline no. 25424064
ca no. [protected]
to
mtnl mumbai
sir
my landline phone is dead since last 2 months. i lodged complaint
and sent 3/4 reminders . no reply . please look into the matter at earliest .
second : i paid my telephone bill from 1/4/22 to 30/4/22 TWICE. one online...
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