| Address: Safdar Jung ,, New Delhi, Delhi, 110048 |
Mr.Ragrav
With the ref of Mr.Gurmeet / synergy cars Mahindra SDF / Delhi
My Mahindra # 0319 MARAZZO M 6 was picked from my residence to fix the AC issue and got delivered back to me after two days and mentioned that problem have been fixed, and Mahindra team drove my car approx 200 km to get this check??
Also did mentioned to sales team that car has some heating issues and sent few pictures and videos to Mr.Vineet on his what's app no, which as on today is still there,
Mr. Gurmeet told that nothing to worry with heat issue because it's not major, , but I fail to understand why this is happening ??? It's really new car and should not happen at all,
On very first day I did mentioned about this issue to Mr.Vineet and he mentioned that I should put rear ON so it won't happen, , what ???
Since I bought this car facing this problem and not happy with Mahindra sales / repair team at all,
Still, as on today AC has same problem and it get trip in every 5 minutes and smells bad, can feel easily while driving ... ???
I already have another Mahindra cars but never faced these kind of issue,
However, would be really appreciate if you look into this matter and fix this issue on priority basis to avoid any further appropriate action,
Thanks
Tajinder Singh
Jul 23, 2019
Complaint marked as Resolved
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2019
Mahindra And Mahindra Customer Care's response Dear Sir, apologies for the inconvenience caused. Please mail us your contact number to [protected]@mahindra.com or call us at [protected] to assist you better.
Regards,
Customer Care Team
Its been a week since I posted this and escalated the matter to every possible avenue within Mahindra, but these jokers seems to be least bothered about delivering the vehicle.
The vehicle which was supposed to be dispatched yesterday, is supposedly still not dispatched and the dealership and Mahindra has no clue when I will be receiving the vehicle.
pathetic. pathetic service.