Mahindra And Mahindra Complaints & Reviews

I am the owner of an xuv 500 (Registration no. Mh 03 bj 5113). I have been getting my car serviced from infinity motors. They approached me a month ago offering discount coupons for vehicle service. I subscribed to it since i saw value in it. When i approached them for servicing my car i was told they would not accept it since they were undergoing a change of ownership. The new dealership refuses to recognize the discount coupons.

Your former dealer launched this discount scheme when the sale process was on. It is evident that it was with a clear intention of cheating mahindra customers. I would urge you to please take action against the dealer since it involves your company reputation.

Dear Team,

I Gajendra Pratap Singh was a Proud Owner of Mahindra's XUV-500/W-9; until 2nd Jun'19; bearing a Chassis No- MA1YU2WTUK6D17658 and the temporary no- DL-12 TMP 1190.

The said vehicle was delivered to me on 13th May'19 and has also undergone it's first free service on 25th May'19. It was told to me that my car is absolutely fine and ready to go on Tour.

With all pleasure and excitement; i Started my Family Trip to Badrinath-Auli-Kedarnath-Rishikesh-Haridwar and then back to delhi; starting 1st Jun'19.
Untill Badrinath my car looked to have no issues. Post completing my first destination (as mentioned above); i moved to the next; which was Auli.

Since, this car is bigger in size; i needed to take reverse gear to take sharp "U Turns".

To my surprise and dismay; while reversing in Auli; all of a sudden, my car got locked completely (Gear Locked, Steering Jammed, Breaks Jammed and Auto accelerated in reverse) and started moving backwards.

Car went completely out of control and was just an inch away from the Chasm / Valley to fall.

The locals; who were standing by the side; understood the incident probably and started making noise to gather attention of others.

Few of them, rushed and kept rocks under the rear tyres and by the time; i too, who went hopeless; recovered and stopped the ignition by pushing the Start/Stop button. Later, i removed the Negative Terminal of the car; as the car was still locked and i was not able to shift the gears from Reverse to Neutral.

Somehow, my family members then almost jumped from the cars and stood by.
Later, by the help of locals; we Pushed the car towards a safe site (by that time, i disengaged the gear forcefully).

By that time it was already 10.00 in the night. It took around almost two hours to take full control of the situation due to stiff slope.

Immediately by around 11.00; i called "With You Hamesh" customer care no[protected] and informed them the situation and requested help. They assured me a call back; which never came that night.

Since, there were no plans to stay in Auli; i didn't do any hotel bookings. Now, because of this unpleasant event of "Break-Down"; my first tension was to find a hide-out for my family as it was getting worse due to severe cold.

By 11.30, i somehow, got a Tent to stay with my family @ 4000/- + Meals per night.
Next early morning (2nd Jun'19); i re-called "with you hamesha" team and re-registered the complaint (X[protected]IND); as they were not having any data for previous nights discussion with their team.

Post discussing with them in the very morning, they (Ramji Gupta) assured me the Tow-Away Service of my car from Auli to Nearest Service Center; which was somewhere in Baidyanath in Uttarakhand.

Since, i already had my trip planned (as mentioned above); i requested them to take my car to their Workshop in "Rishikesh". I have also been assured for a "Pick & Drop" facility from Auli to Kedarnath and then Kedarnath to Rishikesh back with one night stay in Kedarnath. Mr. Ramji, assured with his helplessness that i need to pay for extra kms @ 15/- per Km; out i which 100 Km charges shall be reimbursed or settled into it. He assure the Tow-Away by 10.00 PM in the night and my pick-up in the morning of next day; i.e.- 3rd Jun'19.

Mr. Ramji also requested me to check the status by evening for my satisfaction.
I re-called the customer care team in the evening around 5.00 PM and got surprised to know that none of the things have moved up till then; as they had some excuses already cooked for me.

Until now, I have almost spent good amount of money and time because of this episode. None of the people are supporting except Mr. Jitendra Pratap Singh & Mr. Abhishek; who sold me this car.

The issue is that:
These issues are since beginning the day i bought the car on 31.12.2018
1. The car lacks pick up initially and after some time it suddenly comes in speed (For eg:shift of fan speed from invertor to normal light).
2. The car stops in 2gear while takeoff. Like at red light when one starts the car or while slow down to second gear, the moment one picks up, the car stops.

Note: sent the car with these complaints to mohan cooperative and okhla phase-i workshop. The answer i got is that marrazzo is like this and nothing can be done. Ajit at okhla said these words.

3. One tyre on its own is getting puncture after every 3 days.

I hope my complaints will be resolved at a lightning speed as mahindra is famous for.
Regards
Amit bathla
[protected]

Dear sir/madam
I request ur goodself that i bear mahindra scorpio bearing registration no jk01v 8595. I bring my car to himalyan motors srinagar in last month with some complaints regarding my vehicle and they made job card and mentioned all the faults that i mentioned and aftr 19 days i bought my vehicle back from ur company and its very sad and unfortunate that same faults reoccurred after few days and i have paid about 40, 000 to the said company and now i request u please take some serioud actions as soon as possible otheriwise we have many other ways to compaint a case against mahindra and mahindra, so that i can get my word done as early as possible. I will also attach the photo copies of the bill that has been generated on the sadi vehice
With great regards
Customer dated 27/06/2019

Mahindra company cheating the costumer because march, 2019 we got a new
Mahindra Marazzo M6 8 STR car and there is too many manufacturing issues we made many complaint to mahindra but no one replied dealer is in sikar, Rajasthan we contact to dealer then he try to solve this issue but still the same problem in the car This is new
car but stopped on road many times and some time sound coming from the engine I mean too many problems now we get to the decision of buying a other company new car

My mahindra pick up bolero was accident.in accident i was changed radiator in pick up bolero and etc. When i toward to my office bolero become over heat and bolero through coolent. Finally service center people pick up my bolero to service center. I am not responsible for any other problem in future regrading to bolero. Mahindra pick up bolero no is hr63d 3854.
Name :- krishna kumar vpo patashni district jhajjar hr
Contact no [protected] # [protected]

मेरे द्वारा आठ माह पूर्व महिंद्रा बुलेरो खरीदी गई। टाइम पर सर्विस की गई कंप्लेंट की गई फिर भी वाहन की समस्याएं दूर नहीं हो पाई। गाड़ी में शुरुआत से फॉल्ट थे। बार बार रिक्वेस्ट की गई लेकिन ना ही गाड़ी का कूलिंग सिस्टम ठीक किया गया और ना ही डेस्बॉर्ड की प्रॉब्लम ना उसका आउटडोर ठीक किया गया।
लगता है कंपनी ने used car को नयी बताकर चिपका दिया है।
कंपनी के लगभग सभी तकनीकी अधिकारियों से बात कर चुका हूं, क्या कंज्यूमर कोर्ट जाने पर ही समाधान किया जाएगा।

Before yesterday, I gave my car in Mahindra service center, when the car pickup ambaseder the fuel was full but when the car come from service center it was on reserved and please note that the cleaning quality was also not good. I want to say that wen the pickup man come for pick my car kilometer reding was 10871 and when my car come so its reding was 10951.As per meter reding, car run 80 kilo meter. But as per gps, from my car pickup point to mahindra work shop for one side is only 16 kilometer and both side is 32 kilometer.
CAR NO.-DL 1O CL 4753
PHONE NO- [protected]
NAME.- AHKHILESH KUMAR GUPTA

I bought a mahindra pickup in december 2018 and one part of pickup was faulted. I filed a complaint in kaithal lr mahindra branch. But part of my pickup is still unrecovered. Please change the part of my pickup. Company workers dont talk properly and dont satisfy customers. I am old customer of company i have 3 pickups. Ill b thankful to u i[censored] resolve my problem
[protected]

I have purchased rexton. I have sent it to the service center and there was an issue regarding the music system and the watch inside. This issue had ocuured previously as well. This issue was resolved by them previously. This time they say they cannot resolve it. You have to go to music system company. This is sent to silver jubilee pune. The response for servicing is so poor each time that you don’t wish to buy a mahindra again.in fact they are even spooling the name of ssangyong. And there is no higher official contact number or person available. I am going to receive my vehicle tomorrow and i promise will never buy mahindra again nor i would suggest anyone

My car xuv 500 got accident in 2018 from driver door side i got it repaired from ur bijnore service station costed me neraly 45000 but that paint got fade and some white spot spotted on the door then again i visited then they again painted and this time my car gate again looking wid fadeed color wid some white shade. I want to ask how many times mahindra want it's costomers to visited again n again for the same problem i m from najibabad and don't have time to visit again and again for the same problem. This is very depressing and this really putting question on companies sevice part.

Hello,
I bought my mahindra kuv 6 months ago and was running good so far.
After running 9400 kms, it makes a weird sound in the back which you can hear inside the car and is very much irritating. When asked the technicians, they are not ready to fix rather they say that's how the sound comes and stuff.
Also they are saying it might be the motor running behind or other issue.
My question is why it was not coming till 9k kms and then it starts. So there might be some issue with the motor manufacturing or something which mahindra has to take care and they can't put such low level materials.
I am surprised by now so many customers would have complained but is not been taken care so far. Hope this issue get resolved.
Thanks,

Mahindra astro service station at baribrahmna, jammu lacks professionalism in their approach to service of cars. I had given my xuv500 for service at 60000 km and they had informed me that there is no major issues with the car.. For routine check up and maintenance i was charged around rs 14000. After three months i got my car checked in another mahindra service station in maharashtra and there was issues costing rs 70000 that was detected including damaged front strut assembly, brake pads and disc brakes, vacuum modulators and many more, none of which could be detected by astro mahindra technicians

Twice my mahindra marazzo m6 was picked by koncept mahindra / mathura road by mr. Raghav / mr. Gurmeet ref,

To solve ac issue, as since i purchased this marazzo m6 its not working properly, in every 5 minutes it's gets trip for 2 second and restart and smells really bad,

Koncept mahindra technician drove my car almost 300 km but didn't able to fix this problem,

I have been chasing synergy car...

Subject: Service Fraud of Shiva Mahindra, Sahibabad Industrial Area Site 4, Ghaziabad - 201010

Sir,
My Car Mahindra Marazzo (DL 7 CQ 9510) which I bought on 23 March 2019, fuel pipes were damaged due to some reason (fault was mine). I sent the car to Service center Sahibabad Industrial Area Site 4, Ghaziabad - 201010,
for replacing the fuel pipes (in May 2019). Service Centre told me that they do not have the said parts due to the new model of Car & they will arrange the part from Nasik & fit to the car. My Car was at service centre for long time but & I required the car earliest, so I daily requested to deliver the car earliest after changing the fuel pipes. After 5 days, Service Supervisor (Mr Rahul) told me that part has come & they will fit it to the car. He also told me that but they are unable to provide the billing this time due to parts not updated in spare list because of new model (Marazzo). I accepted the same.

Car delivered to my home stating that fuel pipes has been changed. I handed over the payment. I was using car but after one month I faced the problem. Today (21 June 2019) when my family travelling to Nainital, found fuel leakage from car. When my family took the car to the nearest car service centre in Bajpur on the way to Nainital, they checked the car & found that the fuel pipes were not the new one (it is the damaged one as before going to Service center of Sahibabad Industrial Area Site 4, Ghaziabad - 201010). It can be physically seen that the pipe was repaired not changed to new. I asked the Service Centre Sahibabad regarding it, but they did not give me the satisfactory answer.

Please take the necessary action against the Service fraud, so that it will not happen in future for other customers. Also arrange the said parts in workshop so that I can get the proper part of car.

Marazzo car is very good but I am loosing the faith in Mahindra Services. After the service offered from Mahindra I am forced to think for other Company car in future.

Regards,
Shamim Husain
78-D, Pocket -F,
Mob:[protected], [protected]

Dear Team,
We booked a mahindra XUV300 colour white, variant: petrol. We were committed for a specific day and time for the delivery but no response. We approached them but their was no customer service. They failed on convincing for the next date. Till now we are stranded towards any other date or day.

City: dahod
Showroom: dahod
Customer: taiyab JIRUWALA
Post code: 389151
Contact: [protected]

We appreciate your help.

Dear Sir,
I bought a new vehicle mahindra tuv 300 on 2016 my vehicle trevelled around only 65000kms but all of a sudden it have problem in fly wheel and i went to company for repairing they are telling that fly wheel was damaged so we want to change so we need 34000 for repairing i think that there is a warranty for this if ther e is a warranty please rectify as soon as possible My vehicle is in thirunelveli mahindra service centre so i kindly request you that i need this from the warranty basis it self its an humble request from my end as an valuable customer for Mahindra i will be waiting for your valuable and positive response ASAP from Mahindra Team or India Garage Service Team,

Respected Sir,

I brought mahindra balero, since begniing, there was belt noise and upon first and second service and one time visit for this, temperaory solution only given. The noise strtred comong after few days. While giving service, mentioned repeatdly that noise is coming, buth they didnt look into this. Now if I go they says warranty is over, need to chagred.

Can i get permaanet soution for this..

I bought Mahindra m2 few months back and ac is a big problem in same. It keeps tripping every 5 minutes and its really bad sweating in a new car. I told service centre and according to them it will take few days and I will be left without a car. I wish I didn't go for Mahindra as adviced by many as they don't have staff to even fix such a small problem .

See enclosed feedback form, very bad experience at dee emm,
no process has been followed, vehicle given for repair in morning, no information on estimation, issues and when they will deliver vehicle. Evening i went and found only half work done, no one was attending the same, checked with advisor and incharge than they ahd no answer. They dont even bother about complaint and just focusing on bill