Claimed

Mahindra And Mahindra Complaints & Reviews

1
Updated: Jul 28, 2026
Complaints 5318
Resolved
946
Unresolved
4372
Contacts

File a complaint to Mahindra And Mahindra

Having problems with Mahindra And Mahindra?

File a complaint and get it resolved by Mahindra And Mahindra customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mahindra And Mahindra reviews & complaints page 108

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sarabjit Chambyal
from Mumbai, Maharashtra
Jul 22, 2019
Report
Copy

Address: 400104

Dear Sir,
I had bought xuv 500 w8 in 2013 July and within 6 years the car's body is badly corroded at multiple places. The rain water is leaking through the roof !!. I am really disappointed with the quality of steel that has been used in making of this car, as this does not happen to. 5-6 year old car costing 18 lacs!!. If this is the quality that is been offered by you then the customers hard earned money simply goes down the drain. Kindly look into this matter at the earliest.
Hoping for a positive response.

Yours sincerely,

Sarabjit.
Mahindra And Mahindra customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    from Indore, Madhya Pradesh
    Jul 22, 2019
    Report
    Copy

    Address: Jhuniya tehsil jhuniya district khargone madhyapradesh, Khargone, Madhya Pradesh, 451332

    My name is Hemant Rathore. My car number is MP 10 G 1796. I bought the car from Mahindra showroom Central Motors Kharagone MP in November 2016. Only 1 month after the car, I used to smoke black smoke and low average problems, which I immediately told information to Central Motors Khargone. About four to five times till the time of warranty I was complained there but due to the negligence of the employees and the workers there, they did not do any work waiting for the vehicle warranty to expire and I was misled. After some time after the trouble began to increase and the warranty's deadline was over, I was told on the showroom of Khandwa city of the same company that the smoke in the car is giving the reason for the damage in the pump and nozzle. To fix this, you have to drink a beverage. While Khargone's company showroom negligence was carried out and the deadline for my warranty was withdrawn. The only responsible and responsible for this negligence is the officials and employees of Khargone Central Motors. Unable to pay it in Please help me from the History Showroom of my service, Mahindra & Mahindra, higher officials. My contact number is [protected]
    Mahindra And Mahindra customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Alyaan
      from Mumbai, Maharashtra
      Jul 21, 2019
      Report
      Copy

      Address: Nowgam, Srinagar, Jammu and Kashmir

      I have bought xuv500 w11 in last year september and the battery of the car drains if i won’t start the vehicle for 7 days. The first time this occurred was starting october. It has happened 6-7 times since now. I have gone to nearest mahindra dealer from where i bought this vehicle and they told me that this problem is with every xuv500 because there are some sensors which are on 24/7. But i told another dealer about this problem and they told me that this doesn’t happen with every xuv500 and told me to bring the vehicle here and we will check it. So, i request you to look into my matter and replace my vehicle
      Mahindra And Mahindra customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Avtar Khan Khan
        from Mumbai, Maharashtra
        Jul 21, 2019
        Report
        Copy

        Address: 147001

        I have mahindra max truck plus. Main mahindra ka 15 sal purana custmr hu. But ab mahindra ki servic bilkul bekar ho gyi h. Jo patiala punjab mein mahindra k service center h raj vechil unka staf na to ache se bat krta h na koi advice deta h na time se kam krte h 90prcnt vo paka bill bi arang nhi krvate itni pure servic h mahindra ki main hamesa servic agnency mein krvata tha but sayid ab muje servic bahr krvani hogi
        Mahindra And Mahindra customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sanjeev_lko
          from Kanpur, Uttar Pradesh
          Jul 20, 2019
          Report
          Copy

          Address: C/O ARTO Office, Opposite S.B.Cars, Unnao, Unnao, Uttar Pradesh, 209801

          My vehicle number up85at6144 which is registered in all india taxi. After several complaints vehicle check light/sensor defect is not rectified asnd authorised agency om automobiles pvt ltd demands rs 1000/- approx for every rectification of above defect. Approx rs.15000/- spent every month for rectification of the problem.

          I request you kindly to ensure permanent remedy for above defect either i will go to consumer forum court.

          Buddharam
          Contact number: [protected]
          Mahindra And Mahindra customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            from Pauni, Maharashtra
            Jul 20, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: 75, Abhyankar Nagar, Nagpur, Maharashtra, 440010

            Mh31ea8687 xuv500
            Dealer name - provincial automobile, midc, nagpur, maharashtra
            At the time of delivery after servicing my vehicle, i found that the back view center mirror was damaged by dealer through servicing and i was promised to replace it by 8 days. Till the time it has not done and mr. Nikhil is not responding my call. I wish you to look into the matter and make it done.
            Yogesh malpani.
            Aug 24, 2019
            Complaint marked as Resolved 
            Mahindra And Mahindra customer support has been notified about the posted complaint.
            Verified Support
            Jul 24, 2019
            Mahindra And Mahindra Customer Care's response
            Hi Yogesh, apologies for the inconvenience caused. We have forwarded your details to senior management of Provincial Automobile Company Ltd who will get in touch with you at the earliest.

            Regards,
            Customer Care Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              biology by Narendra sir
              from Lucknow, Uttar Pradesh
              Jul 19, 2019
              Report
              Copy

              Address: Adjacent UPPCL RAIBARAILLY ROAD MOHANLAL GANJ LUCKNOW 227305, Lucknow, Uttar Pradesh, 227305

              बस संख्या up44t5325 की मरम्मतgsautofab ltd raibarailly road mohanlalganj lko से 23/02/2019 को कराइ गई जिसमें कुल लागत890403/-आई थी।पुनः समस्या आने पर उन्होंने संज्ञान लेकर उसकी मरम्मत कराई और उसका भुगतान भी लिया।अभी गाड़ी1000किमी ही चली है गाड़ी में पुनः बैककम्प्रेसर खराब हो गया है, कम्पनी में सम्पर्क करने पर वहां के कर्मचारी संज्ञान नहीं ले रहे हैं।
              Mahindra And Mahindra customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                ShubhamGhanghas
                from Hyderabad, Telangana
                Jul 19, 2019
                Report
                Copy

                Respected sir

                We have a mahindra scorpio getaway regn. Date[protected] registered no. Hr22l0130 chasis no ma1ty4bylf2c27632. It’s 4 wheel transmission was not working and operational via switch. So we visited our nearest mahindra service center p. P automotive pvt ltd.in karnal, haryana. They changed some of its parts and charged rs 29600/- dated[protected]Invoice is attached herewith). But after a few days again the 4 wheel transmission stops working and also a 4wd symbol starts reflecting in the odometer even when we do not switch to 4 wheel transmission. After the incident we again visited the pp automotive pvt ltd service center on 26-6-19. They checked again for 3 days and released the car on[protected]Gatepass is attached herewith) saying that they are not able to find out the problem and can’t resolve it.

                We kindly request you to take action against the dealer why to charge 29600/- rs when the work was not done properly.

                We would also like to request you to rectify the fault in our scorpio getaway at the earliest from any other service center other than pp automotive pvt ltd. Otherwise we will take legal action against the dealer as well as the company for fraudulent and treachery with the customer.

                Kishori lal

                Ph. No. -[protected]

                Documents attached –

                1. Invoice copy rs 29600/- dated[protected]

                2. Gate pass of second visit

                3. Registered certificate
                Mahindra And Mahindra customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  jagmohan kharbanda
                  from Delhi, Delhi
                  Jul 16, 2019
                  Report
                  Copy

                  Address: 20/2 mathura road near ymca chowk, 121006

                  I jagmohan kharbanda ([protected])
                  I sent my mahindra xuv 500 at your prime automobile workshop faridabad 121006 the car was suffering from starting problem everything was in working condition just the car was not starting up after 2-3 days when we reached there to collect our car we found that the air conditioner of the car is not working and there are many lights blinking on the meter telling defaults of the car
                  My car number is hr 26 bv 8386 white colour mahindra xuv 500 car is still standing at the workshop because no one was listening to our problem they were refusing to fix the problem saying that it is not our fault but it was working properly before reaching there
                  Anuj nagar[protected] was dealing with our problem and he is not helping us with our car
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Azhagu Murugan
                    from Delhi, Delhi
                    Jul 16, 2019
                    Report
                    Copy

                    Address: Chennai kilkattalai, Chennai, Tamil Nadu

                    Hi

                    I'm Azhagu murugan
                    Car model TUV300 plus
                    TN11 AH 9997

                    I was bought 6 months back when I bought car that day self I getting problem service center not solved issue again and again take service center they chiteing put old spaer and totally worst Mahindra service and not even [protected]@ any one 13 lak loss weeste my money and time
                    Service zuleka motors service center in kilkattalai service center they not training full demage my car ...

                    Azhagumurugan
                    [protected]
                    +1 videos
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Azhagu Murugan
                      from Delhi, Delhi
                      Jul 16, 2019
                      Report
                      Copy

                      Address: Chennai, Chennai, Tamil Nadu, 600044

                      Hi team

                      I bought new car for 13 lak i when bought time i getting problem with day they are service center people say esayly not big problem we can fix it but i given service for car not at all solved with in a days i getting problem and service center spoiled my car not even 3 months lost 13 laks i totally worst mahindra car and there. Service everything werst..., hey people don't buy mahindra car don't waste money
                      They are not even helped... Any body don't buy mahindra car
                      Murugan
                      [protected]
                      +1 videos
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vivek zore
                        from Mumbai, Maharashtra
                        Jul 16, 2019
                        Report
                        Copy

                        Address: Room no 221 building no E6 sector 7, Ghansoli, Mumbai City, Maharashtra, 400701

                        Dear sir,
                        My name is vivek tukaram zore, i am living in ghansoli,
                        I am searching a job i was use some online placements,
                        After that i got a mail from mahindra & mahindra

                        Call from this number - [protected]
                        Name monika
                        She said that my cv is shortlisted for a job and u have complete a training, in a training u should to wear a company uniform and for that pay 1650 rs i was paid after she transfer my call to he ajay agrawal - [protected].

                        He said that your profile is for supervisor in the company for that u should take a laptop and phone from company for that -5800 rs but the amount paid is 7500 rs and said that remaining 1700 rs given in and after that they both getting phone switched off, i was gain in a kamothe police station they also tryed but not connecte

                        Please help
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rajsarmah
                          from Bankura, West Bengal
                          Jul 15, 2019
                          Report
                          Copy

                          Address: TEZPUR,ASSAM(ASHOK MOTORS)

                          Today i entered with my xylo car into the workshop of ashok motors, tezpur (Assam) for some problem at 11 a. M. And the workshop manager gave me a time of 2 hours to wait, so i gave the permission to do the work as because i came from far i. E. 350 km away and i have to go back today itself. The problem was about the wiper, airbag and fuel lid motor. By 2 hours since they couldn't recognize the problem then again they gave me the time of delivery by 4 p. M. During the time they gave me many excuses (No correct solution of the problems i. E., for one problem different useless reasons) that they couldn't solve a single problem and at last the technician damaged the fuel lid that, now the lid is not working as earlier. Now the time is 6.30 p. M. And they are telling me to keep the vehicle at the workshop, but i cannot keep it as it was told them in the morning that i would go back home today itself. If there was some doubt or the technicians are not expert (Interstingly the technician of the workshop don't know how to open the seats which i taught them to open) then they could have call me another day when there would be available good technician. Is it the type of service of a workshop?? How ridiculous! Please answer me what to do for this type of horrible and foolish service. Now who will recover my today’s wastage of time, waiting for whole day and coming out with no solution and who has given the right to this type of meaningless workshop to waste my time and money together???. At last i didn’t get any responds either from manager or from any of the staff... Such a big dealer should know how to handle the customer’s issues/problem but, i think mahindra don’t care the customer. Now i am forced to think that i did a great mistake to buy a car from mahindra as there was also an issue at the time of purchase of this vehicle which was not solved correctly.
                          I shall not leave this matter only by mailing, hence, i shall use the social media and further more...in order to disclose the ill service of workshop of ashok motors that how they make the customer fool!
                          N. B. I was thinking to buy an alturas with the exchange of my xylo, but, because of this type of poor service i shall never buy a mahindra car in future and i shall also advice my family member, colleagues, friends not to buy any vehicle from mahindra & mahindra.
                          My car no. As07 2827 & repair order no ro20a001935 dated 15th july 2019
                          Cont no. [protected]
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Swapnil barge
                            from Pune, Maharashtra
                            Jul 12, 2019
                            Report
                            Copy

                            Address: Kasarwadi pune, Pune, Maharashtra, 411061

                            To
                            Mahindra &mahindra

                            Sir, i, aman agarwal, from pune have got in a deal with one of your employe, mr. Gitesh manchekar, from kandivali branch for new mahindra marranzo. We got in touch with a common friend swapnil barge.
                            Gitesh confirmed two cars with me and also took the payment for the same a month
                            Back. But till today he is fooling me around for the delivery. He being a mahindra employ i trusted on him and made the deal. Later after pressuring i got to know that the cars have not been confirmed by mahindra to be sold. He even sent me a fake e-way bill for the same, the copy are attached below.
                            Also he took ample of concision from me for the same. I have done all the transactions to his personal account after seeing the e - way bills.
                            Now he is not ready to respond to us and also making false statements like the cars ll be delivered to you in few days etc etc.

                            I am confirming this first with your company, so that this issue is resolved as soon as possible.

                            Kindly look into this matter and revert as soon as possible.

                            Swapnil barge
                            [protected]
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
                            Jul 24, 2019
                            Updated by Swapnil barge
                            Also gitesh has submitted fake mahindra and mahindra company EWay bills

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nalini TM
                              from Ambala, Haryana
                              Jul 12, 2019
                              Report
                              Copy

                              Address: 221, Sector-52, Chandigarh, 160017

                              I have specifically asked to see the issue related to driving discomfort of my Vehicle CH01-BS0029, but they have responded back there may be multiple reasons, disk, alloys or tyre and returned the vehicle as is. After receiving my Vehicle and 2-3 days drive I again found that some new kind of voice is coming of engine, which I informed the service engineer Mr. Yogesh on 25/06/19 as well, but he didn't send anyone to inspect vehicle despite of confirming on call that he will send someone to see.

                              I am really fed-up of the quality of product/service, kindly take necessary action or I may have to seek the interference of consumer court.
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                abhi4unit
                                from Mumbai, Maharashtra
                                Jul 11, 2019
                                Report
                                Copy

                                Address: Sarovar Niwas, Nagina Nagar, Near Kali Mandir, Kumhrar, Kankarbag, Patna, Bihar, 800026

                                I sent mail to customer care (M&m) as under but regretfully that even after lapse of 24 days my car has not been repaired yet and it is still in breakdown condition at authorized workshop of mahindra & mahindra i. E m/s kiran automobiles pvt. Ltd, panta (Bihar).
                                On 29th may 20019 i asked you for an appointment to service my vehicle (Xylo e4, vehicle no. Br 01 pc 6891) as the quality of driving/riding was not comfortable but due to huge rush in your authorized workshop m/s kiran automobiles pvt. Ltd. - mahindra dealer, i got appointment for 3rd june-2019. All the problems related to my vehicle were told to your service manager, as much as i could understand (Disc break, clutch plate, hand break, over-heating etc.), and for the rest of the problem i requested for the test drive. After the completion of test drive by your specialist, in my absence, i have been suggested to change the “cross & center bearing” to control the vibration of vehicle at the speed of 110-120 km/h. And due to these additional major works, the vehicle can be delivered after 1-2 days, accordingly the vehicle got repaired on 5th june-2019. I was told that you had carried out a “full service”, had diagnosed overheating and vibration of vehicle in high speed and had put these right by the charge of rs. 32, 169/-.

                                After this, it has been observed that in order to achieve the speed of 100 km /h, i had to use the accelerator 100% which may direct cause overheating of vehicle as indicated in digital meter/dash board.

                                The kiran automobiles pvt. Ltd. - mahindra dealer whom i called out confirmed that in their opinion the fault (Overheating & vibration) which you had originally diagnosed and was supposed to have been put right, when my car was being serviced by you, was the direct cause of the vehicle breaking down.

                                As usual, i received a feedback call from your workshop in which i raised my un-satisfaction of vehicle servicing as many of the works were not tackled a mentioned under jobcard, copy attached. Again i have been informed to visit workshop/garage to reexamine the vehicle but it was not possible as i was out of station. But it is important to ask you that why the vehicle was not tested after the servicing and before releasing on road.??

                                On 15th june 2019, i was coming patna from jamui (Self driving) it has been observed that the vehicle was getting heated every 30-40 kilometers, due to which i had to sprinkle water to cool the engine every time. The problem of overheating was increased after servicing of vehicle, i informed the same to your workshop but i got appointment only for 17th june-2019.

                                Thereafter i filed a complaint on toll free number dated 16th june 2019, 8:23 am and gave information about all the above incidents.

                                But unfortunately the vehicle met with an accident in the evening of complaint date i. E 16th june 2019, 6:50 pm and was transported by the crane services to your another authorized workshop m/s kiran automobiles pvt. Ltd. - mahindra dealer situated at zero mile, nh-30

                                In a nutshell, the whole thing of fetching the overall details as well as the damages of my car is only due to negligence of your service team.in within few days after the service, the vehicle developed serious faults [overheating], rendering the vehicle unfit to drive and an accident due to sudden off of engine.

                                Considering the facts stated above, i humbly request you to look into the matter minutely and get my problem solved at the earliest. The repair of damages is not attributable to me.
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jagir singh 4468
                                  from Allahabad, Uttar Pradesh
                                  Jul 11, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 148 bamnoli dwarka sector 28 phase 2 new delhi 110077, 110077

                                  Dear sir
                                  I jagirsingh my car dl10cl 4468 marazzo m6 engine light same times in a day again and again and ac not colling well car missing same maine dealership par bhi compled ki thi kuch nahi huaa pahle bhi ish problem ke liye gadi waha ja chuki hai or ye problem again and again aa rahi hai abhi tak 11000 hi chali hai age kya ho ga meri gadi change karo sir. Meri problem ka hal karao sir nahi to court jauga. My contact
                                  [protected]
                                  Aaj maine national consumer help. Par camplent kar di hai camplet no.1442778.
                                  Abhi mai ise think nahi karna chahat replace karna chahata hu bahut bar think kara liya hai abhi 11000 km driving ye haal hai aage kya hoga. Palese meri gadi ko replace karaya jaye thanks
                                  Aug 16, 2019
                                  Complaint marked as Resolved 
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 15, 2019
                                  Mahindra And Mahindra Customer Care's response
                                  Hi Jagir, apologies for the inconvenience caused. We have forwarded your details to Mahindra Area Customer Care Manager who will get in touch with you at the earliest.

                                  Regards,
                                  Customer Care Team
                                  Mar 16, 2020
                                  Updated by jagir singh 4468
                                  Mahindra marrazzo m6 model no dl10cl 4468 jab se gadi li hai tab se service center ke chakkar kat raha hu kibhi kuch kuch ya par bhi complain ki thi main Mahindra resole khatam kar di ab mai kya karu .

                                  Mar 16, 2020
                                  Updated by jagir singh 4468
                                  Pahle ki complain no.1442778
                                  Apr 14, 2020
                                  Updated by jagir singh 4468
                                  abhi bhi meri gadi think nahi hai lockdown se pahle sri durga se 8 din ke baad mili hai or abhi tak bhi think nahi hui mai chahata hu ki meri gadi change ki jaye.
                                  May 13, 2020
                                  Updated by jagir singh 4468
                                  Complaints Details
                                  Grievance Number: 1986216
                                  Grievance Reg Date:[protected]:49:51

                                  Grievance Type : Complaint
                                  Grievance Details : Calling Number of the Consumer:-[protected], Name of the company:- Mahindra & Mahindra, Model:-Mahindra Marazzo, Vehicle no:-DL10CL4468, ENGINE NO:-JZJ95136, RC No:-DL10CL4468, Amount:-15, 00, 000/-(Approx) Dealer/Service center name and address:-Shree Durga Automobiles, Address:-Dwarka, New Delhi, pin-110075 Grievance Details:-According o the consumer he has purchased a four wheeler of the Mahindra & Mahindra company on dated 12/10/2018 from the authorized dealer named Shree Durga Automobiles..But after 4-5 months of purchasing the vehicle he found some technical problem with Engine & AC..Further consumer consulted with the customer care of the company and went to the dealer..And from the last 4 months consumer did more than 17 times servicing but still consumer persisting the same problem..Consumer sent so many mails to the company, but didn't get any satisfactory response from the company's end.. Expected:-Consumer wants the car to be replace with a new one from the company ASAP.. BUT ABHI TAK bhi kuch nahi huaa bahut bar meri gadi company mai gayi hai ab ek ek weak tak wo meri gadi ko apne pass rakte hai kuch time think chalti hai phir koi or problem aa jati hai abhi meri 10 din ke baad di hai lockdown se pahle usme fuel pump or nojal dale hai or abhi wo problem ase hi hai. or abhi tak meri 21650 hi chali hai or gadi le ke baad abhi tak jab meri gadi problem ki wajeh se workshop par rahi hai 60000 se 70000 thousand cab mai kharch ho chuke hai sir/madam please meri gadi ko change kara do.Expected:-Consumer wants the car to be replace with a new one from the company ASAP.
                                  Final Status : In Process
                                  Grievance Updated Details :
                                  Updation Date :[protected]:51:45
                                  Agent Remark : Grievance has been emailed to the company on 16.04.2020 .
                                  Remark Date :[protected]:51:45
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Q
                                    qam
                                    from Kolkata, West Bengal
                                    Jul 11, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Near Old Bus station Ranchi

                                    This is inform you that my vehicle jh-01-bl 3086 xuv was sent to your service station on dated 22nd may-19 bill no rbc[protected] against some minor complaints, after that all complaints was attended and finally released, but sorry to say that their was one complaint against ac blower.in this subject as per your mechanic advice and suggested from your service station to replace ac blower motor and this will be work properly thereafter i have given permission go-ahead and your service has to replaced the new motor but the next day immediately my driver was intimated to your service station the during running of ac the one new type of sound is generated which is purely not acceptable during driving and also against that what ever you have charged which was paid and problems is remain continue. Again they called my vehicle for re-check up nut still problem is continue. Therefore i request kindly look in to the matter seriously and resolve the complaint.
                                    Aug 14, 2019
                                    Complaint marked as Resolved 
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                                    Jul 11, 2019
                                    Updated by qam
                                    This is inform you that my vehicle JH-01-BL 3086 XUV was sent to your service station on dated 22nd May-19 Bill No RBC[protected] against some minor complaints, after that all complaints was attended and finally released, But sorry to say that their was one complaint against AC blower. in this subject as per your Mechanic advice and suggested from your service station to replace AC blower motor and this will be work properly thereafter I have given permission go-ahead and your service has to replaced the new motor but the next day immediately my Driver was intimated to your service station the during running of AC the one new type of sound is generated which is purely not acceptable during driving and also against that what ever you have charged which was paid and problems is remain continue. again they called my vehicle for re-check up nut still problem is continue. Therefore I request kindly look in to the matter seriously and resolve the complaint.
                                    Verified Support
                                    Jul 14, 2019
                                    Mahindra And Mahindra Customer Care's response
                                    Hi, apologies for the inconvenience caused. We've forwarded your details to the senior management Pratik Automobiles to look into your concern at the earliest.

                                    Regards,
                                    Customer Care Team
                                    As i put my car on service at your jamnagar branch Platinum Motors i getting my car just for clutch and brake setting after 20days today and i got car at 11.00p.m instead of msg of 7.00 p. M. And now at this time i retuned to garage
                                    And i will stay whole night here
                                    Great torture from mahindra and mahindra
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      umesh@70
                                      from Jamnagar, Gujarat
                                      Jul 11, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jamnagar Rajkot Higway, Jamnagar, Gujarat, 361008

                                      Good morning
                                      My name is umeah j vyas. Lasst moth of june date 1 2019 i give my xuv 500 w8 purchase datr 15 april 2015. Sir i many time face the complain in your jamnagar service station but not proper response from your out late atul mahindra jamnagar rajkot high way.in 01/06/2019 i give my xuv 500 w8 for service and some repairing i told to mr. Jaipal barot about my complain and service. He give my car evening after 6:47pm 1 june 2019. After some day i go on 4 june 2019 go to mumbai. My brother say to me your tyre so old. Which date you change the tyre? I surprise my bacj wheel tyre totally change. My new wheel tyre purchase on moth of may 2019. Your service station change my tyre yesterday i go on your service mr. Jaipal barot & your crm not agree with me and wrong argue with me.

                                      Sir, this is to much for me how i next purchase your next new car to my son. Your service station not proper guide to customer. I write already 2 complain against this service station but not satisfactory or not good response.

                                      Give me justice or go to consumer court or gujarat high court.
                                      Aug 14, 2019
                                      Complaint marked as Resolved 
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                                      Jul 12, 2019
                                      Updated by umesh@70
                                      I wait your answer or response. I purchase new Tyre Rs.17250/- your Jamnagar service station service man robe my car Tyre. Your CRM not proper support me he say i give you feedback in one hour but after 48 hours not respnse from him.. Your Jamnagar Showroom after sales service so bad and unhappy. every free service attend or pay service attend not satisfied. give me answer. How i suffered with your service station? My Mobile no:[protected].
                                      Verified Support
                                      Jul 14, 2019
                                      Mahindra And Mahindra Customer Care's response
                                      Hi Umesh, apologies for the inconvenience caused. Please mail us your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you better.

                                      Regards,
                                      Customer Care Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dilip Tupkar
                                        from Nagpur, Maharashtra
                                        Jul 9, 2019
                                        Report
                                        Copy

                                        Address: Kamptee Road, Nagpur, Maharashtra

                                        Respected sir.
                                        Hello sir this is dilip tupkar one of your harassed costumer.
                                        The reasons for harrasment are as follows:-
                                        When last my mahindra thar was serviced the noted issues reguarding service were not resolved.
                                        The very next day of the service i conveyed the issues and problems to one of the service assistant in unnati motors kamptee road namely kunal, but giving fake promises no action was taken on it.
                                        After contacting him twice thrice within a period of a month then i contacted to manager mr. Naidu. After talking to him the the same thing repeated - fake promises, delay dates, 2-3 call in a month and no action.
                                        Recently unnati motors gave the excuse of high rush in the service center and thats why they are unable to attend us and asssured me to take action by 1st of july.
                                        And today it is 9th and i have also contacted in between but still no action.
                                        Are they waiting for more damage to my vehicle or my life or what?
                                        Are there no technicians in mahindra to resolve the technical problems in the vehicle if it is like that i will you gift my vehicle to you either sell it to a loha-lokand wala.
                                        Please update me what should i do.

                                        Person i talk to
                                        Service assistant - kunal
                                        Contact no[protected]
                                        Manger - ramesh naidu
                                        Contact no - [protected]; [protected]
                                        Mahindra And Mahindra customer support has been notified about the posted complaint.
                                        Not giving the registration number it means they will not registered my car till[protected] creating issue in it by this my car is running without number (showroom name mighty auto wheels haridwar )
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit