Mahindra And Mahindra Complaints & Reviews

Grievance Letter

Gentleman, Jammu,
18/10/2021

With deep anguish I would like to express my resentment and dissatisfaction towards your marketing strategy in pretext of sale of Bolero Neo N(10).

I've been a Maruti Suzuki customer since two decades but in view of your recent launch of Bolero Neo (N10) I was amazed the way you launched TUV 300 in a new style. I was impressed by the vehicle's...

I have booked xuv300 w4 in august 31 from poddar autocorp located in guwahati. The salesman told me that i m gonna recieved the car in one month but its already too late. I need the car as soon as possible.

Sir, I booked my car on 30th July 2021 already 2 months and 17 days is passed away.sir they promised me that they will deliver my car with in 45 days but sir till now I don't have any pinch of information regarding delivery of my car.

I have booked Mahindra bolero neo on[protected], 3+ months.. still there is no update on when I will get the car. During the booking, dealer mentioned will get my car in 4 weeks or max 8weeks. stated that to book at the earliest to avoid price revisal.

But Dealer mentioned that the price has been revised.

I was ready to process the procurement on the same day. Lack of vehicles preparation and delivery is a problem at Mahindra and dealership side. But customer need to pay the extra money. Does it a marketing strategy !!!

When I will get my car for sure.. even there is no confirmed timeline as of now.. pl clarify My Mob:[protected]

We are in the era of technology where you can track a lot but am not sure about why there is no visibility of tracking in Mahindra.

Dear Team,

We booked Mahindra 1.7T pick up truck from Angel Auto Wheels, Boisar, Address Plot No-J 217, Navapur Road, Boisar, Palghar - 401501, Near Mukant Circle, Contact no:+91-[protected] on 02-August 2021 with booking amount of INR 5000, also we applied for Bank loan through Tamilnad Mercantile Bank - Boisar Branch, loan was disbursed and amount released through NEFT Rs 8, 44, 149.00 on UTR No.TMBLH [protected] dated 17.08.2021 to the dealer Angel Auto Wheels.

Currently, the vehicle is not delivered till date after two months as committed by the Dealer, my loan EMI has started by the bank and we are paying interest to the bank without the vehicle. We don't have a clear commitment on the truck delivery. Our business orders dependent on this truck have also been affected due to our commitment to our clients. We had employed a driver, for which his salary INR 30000 has been paid for the last two months.

We request someone higher authority to look into this issue, and the dealer who is not supporting the customer post payments clearance. Total mismanagement and communication issue with the sales manager at this dealership.

We would also like to inform, if a suitable solution is not provided, we would involve legal action for fraud and forgery, against the Angel Auto Wheels, senior management, finance team for misleading the customers and causing grievance to our business and hardships caused to us for choosing mahindra dealership and vehicles.

Please support our issue and kindly do the needful. Also, you can contact me on below provided details

Balraj K.Pillai
P.L.Construction
No 669, Lakshmi illam . Near Hotel Sai Palace
Parnali Naka. Kudan (PO).Boisar West. Palghar (DT)

Mob. +91 [protected].

I have tuv T8 AMT, just before 5 months I changed flywheel and clutch plate set due to pickup problem at mahindra gallopse showroom, Rajkot. Now my car is not running i mean when i start the engine and after pressing the accelerator it shows only 3000 RPM. I talked with Mahindra showroom representative but not adequate help and he told me that more rush at the maintenance place so that we are unable to accept your car.

In first service/repair of my car they charged almost heavily. And I got my car back after 6months. Again after10-15 days my car got some issues. The Jalgaon showroom assured me that they will fix the issue without any charge. But now they are demanding money. And again it's more than 6 months and very cold response.
I don't know how to cop with the situation.
No proper grievance resolution mechanism.

We have booked Xuv300 Petrol(o) varient and the Dealer finalized the booking for 15th October. But yesterday the Dealer says that they have given that car to someone else and would not be able to provide that on the finalized date 15th. We have done some arrangement and many things were planned in accordance to the same but now they deny to provide the Car. I do not know is this type of disgusting service Mahindra Provides.

Dear sir / Madam,

Sub : Mahindra tractor 575 DI Xp plus performance problem ..

My self Kishore, I am a farmer, I have purchased the Mahindra tractor 575 DI XP plus model on 03 March 2021 in Vinayaka motors pvt ltd at Anantapur, Andra pradesh .So far Two service completed and 765 hours running the tractor in last 7 months .

I have given two time complaints in show room regarding Engine performance...

We send our car for servicing at prime automobiles faridabad on Aug 3 our car mahindra kuv 100 no up17p8407. But we haven't gotten our car back still. It been two months now. Also they don't answer to any of our query. They only say you'll get it tomorrow. The don't even have any parts there all parts are ordered by the. From Kerala. Then why open service center here.

Very painful and dirty service by Mahindra..
I called Mahindra road side assistance to get my vehicle fixed (having battery issue) but no response from them. I was with Family and have waited for almost 6 hours to get the service but no use.
What is the use of taking this service? And without providing the service why you guys have charged money from me and this is completely cheating. And customer executives were disconnected the call without providing the proper information.

Complaint No : X[protected].

Dear Sirs / Madams,

My name is Vikas Navalrai Makhija and I am a resident of Abu Dhabi UAE.

In the 15th August 2020 INDIA supplement of the Khaleej Times, our local newspaper, I saw an advertisement of Mahindra SUV 500 available in the UAE for AED 56, 900. I called the dealer Galadari Auto and also visited their showroom which in in Dubai and paid AED 500 and booked the vehicle in November 2020. I was promised delivery in one or two months time.

I did not get the delivery till February 2021 and therefore I took a refund of my advance.

You are aware that there is a huge choice of cars in the UAE but I still wanted to go for SUV 500 as I wanted to drive a MADE IN INDIA car. This is in spite of apprehensions of spare part availability due to the lesser number of Mahindra vehicles on the Road in the UAE.

Never mind, I again booked the car in July 2021 and waited. Finally in October 2021, a few days ago, the dealer informed me that the W6 vehicle had arrived.

However, my joy was short lived as he said the price had been increased to AED 63, 000. We said the price told to us was AED 56, 900. Then the salesman came back and said that he has spoken to his manager and can offer the car for AED 60, 000.

I felt that it is my duty to bring the following to your notice,

1) Sufficient cars are not being made available in UAE to meet the demand
2) When the car is available after waiting for 1 year, dealer is just unilaterally jacking up the price
3) We are not able to express our love and affection for Mahindra by getting the vehicle at the promised price
4) We need the assurance of availability of Mahindra SUV 500 parts in UAE after we buy the vehicle.
5) Incidentally, he said only the price of W6 had increased, but no change in the price of W8.

We request you to use your good offices and advise the dealer to give the W6 vehicle at the published price of AED 56, 900, if possible.

The person who we are speaking to is Mr. Ramesh Gnanasekhar, Galadari Auto, Dubai UAE.

I have received my Thar a month ago and the leaky roof has not been fixed. I was told I will get a new rubber seal for the roof and now I am told it doesn't come separately. I am not sure why they are treating me like this.
The AV vent was broken and they put that on me too. I don't know when Mahindra has turned into a cheat.
A totally depressing experience.

Dear sir
My booking of XUV 700 on the 9th Oct for Rs 21000 went through from my bank and my bank has confirmed this.
The details are
Transferred to[protected]INB
Pay U payments private Lim
[protected]IGAMEHNKL5
From account
[protected] SBI
Ajoy Roychoudhury
Please confirm as I have got a message from Mahindra that my booking hasn’t gone through

My cancellation request submitted online on 20 aug 2021 is still not credited till now. I send multiple emails but I didn’t get any positive feedback. Order no: OTF22A000272

Dear Sir,

I live in Amritsar, Punjab and I'm interested in xuv700.so I booked the test drive yesterday online but today someone from the dealership called me today and said me that you will have to visit the dealership for the test drive but I don't have enough time to visit the Dealership that's why I book test drives online and every company provides me the test drive at my home except mahindra..this has happened to me 2nd time this year.early this year I was Intrested in buying xuv500 and booked the test drive but same thing happened I didn't get the test drive and I had no choice other than dropping xuv500 and going for other competitors.. I request you to pls provide me the test drive at my home
Thank you,
Waiting for your positive response
My name-Sajiv kumar Budhiraja
Contact no. [protected]
From Amritsar, Punjab

Sir

I m shashank shahi I am old customer of mahindra, on regarding that I m presently at show room, Gorakhpur Sardar Motor.
As we know mahindra always respect to his customer. But today one of your Sales Person Badly misbehaving with me in front of staff and customer " His NAME IS ANURAG SINGH".
I FEEL VERY SAME FOR THE COMPANY today.
I hope A big Name company Mahendra & Mahindra will safe and secure my self respect.
Thank you
Shashank Shahi
Director
Little Scholar Academy
And
Universal Group

I got my Mahindra XUV serviced from koncept Mahindra Mohan Co Operative, advisor Mr. Pradeep Chauhan, I have attached some pictures of my vehicle condition when it was received by service center, when it got delivered to me & of tonight where I was with my family returning from Faridabad where I noticed my car getting heated up, aftet checking I was able to understand there was no coolant in car, secondly the Belts which were changed in this service as it was major service for which I pair approx. 28, 000 rupees were not in place, the washing of my car was also not done properly, where I got calls from service center that they will get that missing eyebrow fixed & car washing done properly from last 2 weeks approx. & Then couple of days before I was infor.ed that they don't have that missing part, so will let me know once they have it, so all went in vein.
The clutch pedal of my car is also very tight.

I am writing this to mahindra now as I think suitable action will be taken against my complaint.

Regards,

Jatin Bharadwaj
[protected]
[protected]@yahoo.co.in

I bought xuv 300 in june 2019 and recently gear got stuck while travelling to a remote location. It is only 15000 kms driven.. When given to service center, they startef harrasing and given bill of 33000..

This is a manufacturing defect in the car and should be recalled by Mahindra.. Awaiting response at [protected]

Sir,
I have been harassed by the dealer Sona Motors Siliguri, in spite of making full payment on time against the quotation issued by the dealer and handed over the vehicle XUV300 on 6th August.

Reg no WB 74BG 4891

Today I have visited the showroom basis of the intimation of collecting RC, but after reaching there, I have been refused to handover RC and demanded for extra payment, as per them which was wrongly quoted by the showroom.

* How this shortfall of payment arise after issuing quotation, Insured, financed and delivery...?

* Is it the process of Mahindra to recover the shortfall that happened due to their negligence. If any...

* My booking was in the month of July and advanced basis of the quotation issued by the showroom.

Request your intervention, so that the image of brand should not affect, which you all built with your effort.

I know it's not a issue for you at all, but as a customer I am very much depressed due to such unprofessional behaviour and harassment by the Sona Motors.

Attached issued quotation for your ready reference.

Regards,
Shambhu Sarkar