Make My Trip — Attitude of the mmt employee

Address:

Mumbai City, Maharashtra, 400027

We have had an experience with mmt holiday earlier and a pleasant one.

This time we planned to visit himachal the same account executive was contacted for the service. Payal. [protected]@makemytrip.In

On receiving the quote of rs. 145, 000, we did some research and found a
Comparative on booking/hotel about rs. 105-115. We asked her to see if she
Could work something out and try and get the price closed to that.

As first i got an excuse that mmt was a map plan and i was comparing to cp plan, agreed i'll pay your more for that, (Note, this is not mentioned in her offer) then she revised the original quote by 10k and sends us saying that the prices have shot up.

Which when we have checked and sent print screens for comparison to her as well as have a cop have remained same at the mmt website which was the cheaters as well as oberoi as well as booking site.

This is a clear indication of mistrust. I have agreed to pay mmt more than the estimated quote of the co ordination service, but to make false price increase. I don't think this suits a company of your stature.

And, the most disturbing part is this is being done with your returning customers.

Request if you could look into it and oblige.