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MakeMyTrip India Complaints & Reviews

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Last updated Apr 27, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
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122016

MakeMyTrip India reviews & complaints page 106

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A
Ashmac
from Kotdwar, Uttarakhand
Nov 2, 2021
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Travel Insurance Documents Not Received

Booked a round trip flight between Delhi and Chicago with booking ID NN[protected]. Paid Rs 1500/ for travel insurance along with ticket payment. Insurance company is Reliance General Insurance. Received the ticket but not received insurance documents. I urgently need to resolve the issue as departure date is approaching near....
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A
aman8967
from Ghaziabad, Uttar Pradesh
Nov 2, 2021
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Money deducted but tickets are not showing in the app

I was booking a flight ticket through the MMT ios app on Friday (29th October 2021). The money got deducted from the bank account but nothing is showing up on my app. My email id connected with the app is aman.[protected]@gmail.com. Kindly process my refund....
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R
R.s.vinoth
from Nagercoil, Tamil Nadu
Nov 2, 2021
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Rail booking is failed but refund amount

MakeMyTrip India — Rail booking is failed but refund amount not credit in account after timeline
Refund amount of INR 773for MakeMyTrip Booking ID NR[protected] is not credit in account after 22/10/21 &2/11/21 amount is not refund please solve this problem sir......
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Website:makemytrip.com

I had booked a flight ticket using makemytrip vide reference NN[protected]. The flight was canceled due to covid travel ban and even after 18 months the full refund for the booking is not provided with. The total booking amout is Rs.28994 and makemytrip has given a partial refund of 1705 to the wallet. I had made multiple complaints earlier and the whole process has delayed by their customer care team with many false promises. Now I am...
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L
LathaVasu
Nov 2, 2021
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Ticket cancellation Refund during Covid

NF[protected] booking ID
As per mail₹ 16128 processed.
Amount not credited.
Regards...
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P
pratikchat
from Kolkata, West Bengal
Nov 1, 2021
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Double charged for my trip.

Booking ID: NH[protected]
Reference PNR: [protected](Room 2), [protected](Room 1), [protected](Room 3)
Total Price: Rs. 10, 989
AMOUNT PAID: Rs. 21, 976...
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Please could you advise the Makemytrip to refund the flight tickets whose details are appended herewith with an immediate effect, as there's a substantial delay since the flight tickets were canceled on 9th Oct :

Travel Details are as follows :

PNR H3P3T - KOLKATA TO SRINAGAR
Date of Travel : 10th Oct 2021
Passengers :
DEBENDRA RAY
ARPITA RAI CHAUDHURI
AADRITA RAY
br...
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M
Miguel Fernandes
Oct 31, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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Hotel booking failed

Address:Goa

Hi,

I have booked my room in hotel Old Goa Residency, Old Goa, Goa, in the name of Mr.Roshan pordung from 8 th Oct to 11 th Oct 2021 but due to some technical issues, it seems booking failed. But money has been deducted from my account, so since then I tried to contact customer care also I am I have Emailed lot of times to MakeMyTrip hotel service but there is no response, please refund my amount as soon as possible.
br...
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I
Interloper
Oct 31, 2021
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Hotel denied refund when hotel was unreachable

Address:Makemytrip

Hotel HK Legacy, Nainital was booked by Makemytrip but due to flood and landslide hotel was unreachable, road was damaged, trains were short terminated and hotel asked to call mmt for refund while mmt says hotel denied refund....
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A
Aniruddha Chandra
from Durgapur, Maharashtra
Oct 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted without issuing any ticket

Address:Gurgaon

I tried to book a ticket for 2 persons on Durgapur Chennai (Spicejet SG 332) flight for 22 Nov, 2021 using my SBI Debit Card. An amount of INR 8738 had been deducted, but the booking was not completed, the console showed a 'payment failed' message. Later, after half an hour, I found the money has been deducted. I am still waiting for a refund. Tried calling, emailing, chatting with makemytrip, but there are no channel through which I can...
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A
apurba kumar
from Delhi, Delhi
Oct 30, 2021
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Request of refund of failure transaction for hotel at kandla

Dear Sir/ madam
Yesterday I tried to book hotel Redission Kandla, Gujarat.
There are three failure transaction and one successful transaction . However system debited four times @ Rs. of 8578 from my account and credited to make my trip account .Hence therefore I request to refund the equivalent amount of three transection @ 8578.
Thanking you
Apurba Kumar Choudhury
M.no.[protected]...
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A
apurba kumar
from Delhi, Delhi
Oct 30, 2021
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Request of refund of failure transaction

Dear sir/madam
Yesterday I tried to book hotel at Kandla for Remission.
There are three failed transection and one successful transaction.However Rs 8578 has been debited four times from my ICICI account and credited to make my trip account.
Request for refund of Rs.8578 of three times .
Regards
Apurba Kumar choudhury.
M.no. [protected]...
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I had booked my stay at Nanutel Goa for stay from 3rd nov to 6th nov, but within a few hours on the same day had cancelled the booking. I have been charged for my full stay but for unforseen circumstances had to cancel the booking. There is no customer care available for Make my trip where I can talk to an agent and get my refund of 18000. Please help me to get the refund...
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My flight was cancelled by airlines but they refunded whole amount but make my trip is not refunding convience charges.
What are they charging me for my?
I am the one who is troubled and they are asking me to pay....
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R
ravi thozur
from Hyderabad, Telangana
Oct 30, 2021
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Ticket not issued

This morning i booked a ticket to travel on November 1st from Hyderabad to Delhi. The amount of Rupees 5997 has been deducted and credited to Make my trip india private limited. I have not received the ticket....
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S
sharan29
Oct 30, 2021
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Refund regarding flight booking issue

Hello Team,

Today, I booked a flight from Goa to Chennai using the MMT mobile app, and the amount was deducted from my bank account, but the ticket was not booked.
I've waited a couple of hours, but my money has yet to be refunded.

Please check this as soon as possible and request that it be processed.

This is purely cheating still my amount is not yet credited.

Email id:...
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I
Innovation guru
Oct 30, 2021
Oct 30, 2021
This thread was updated on Oct 30, 2021
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Not refund my money

Address:Gorgaon
Website:Makemyteip. Com

I book tiket but is not book, but my money is deduction, plz sir help me...
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A
abdul basheer pothaparambath
Oct 30, 2021
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Refund not credited bank account.

Website:Make my trip.com

I need your support
I have 2 booking cancelation
But refund amount still not yet created in my bank account

Booking IDs
NH[protected]
NH[protected]

My mob :[protected]
Email: [protected]@gmail.com...
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V
vijayanand j
Oct 30, 2021
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Fake Hotel - 23 oct 2021 Complaint NO 5956

Sir I have already raised the complaint against the fake registration of the hotel. Kindly refund the amount asap....
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A
Aji2228
from Mumbai, Maharashtra
Oct 30, 2021
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Refund for upi

Address:Coimbatore

I book a train tickets via upi .Money has deducted but ticket booking is failed so please refund amount urgently.please make it fast...
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