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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 104

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H
harsh3009
from Tundla, Uttar Pradesh
Nov 10, 2021
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Booking failed but deducted money. Happened twice

Address:Tower B, DLF Building No. 5, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122002, India
Website:www.makemytrip.com

I had booked Shivam BNB Hostel, Goa on 7th Nov, 2021 for a 2 day stay from 30th Dec 2021 to 1st Jan 2022. It showed booking failed but deducted Rs. 3850 from my account. I tried booking again but same thing happened, deducted my money again. After some time i got 2 messages about my booking confirmation for same dates. I tried complaining via twitter but no response has been there so far.
Please refund my amounts for both the bookings...
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S
scbrh1
from Lucknow, Uttar Pradesh
Nov 10, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Refund for cancelled flight on 14 nov

I have cancelled my booking on 24 october21.but till now i have not received refund.your customer care sends only sms but no details to confirm when it will be credited.
My ID is NF[protected]
Thanks
Subhash chandra...
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P
pranaykumar2000
from Dehradun, Uttarakhand
Nov 9, 2021
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Scam

Address:FLAT No-403 BLOCK B2, ADITYA DOON SHIRE APARTMENTS, SAI LOK, DEHRADUN, UTRAKHAND., ADITYA DOON SHIRE APARTMENTS, SAI LOK, DEHRADUN

I booked a trian ticket on 9 nov 2021 from a guest account and later on when i wanted to get that cancelled it is not happening. i want my money returned and get that ticket cancelled....
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R
Ryuzaki 360
Nov 9, 2021
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Complain about failure in arrival of bus booking

Booking id : NU[protected]
Reference PNR : B62YRN3S

Booking date : 28th October
Ticket from Mumbai to Lonavala

COMPLAINT : After waiting at the bus stop for over 2 hours with no help from make my trip help line numbers or any other online available contacts i filed this complaint but it was not rightly acknowledged and later closed by the authorities. No contact of bus driver was provided and...
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Address:P-19 Babubagan lane, ground floor ,Dhakuria,kolkata-700031. Westbengal
Website:www.makemytrip.com

On 29th October journey fm digha(westbengal ) to esplanade (kolkata) had booked a swift d'zazire/ equivalent car for 1130 hrs .The car was booked on 26th October 2021 for a journey on 2 29th of October 2021. The car arrived at 1210 hrs n that to it was an Indica.The same was reported to yr representative immediately n yr representative had told me that a compensation of Rs 500/- wl be paid to yr bank( Bandhan bank through which car was booked)....
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shrutisharma009
from Jalandhar, Punjab
Nov 9, 2021
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Complaint Against : make my trip

State : Maharashtra
Complaint Against : make my trip
Complaint : I had bookedmy air ticket (round trip) via make my trip from delhi to Mumbai for 9 april 2020and 14 april 2020 respectively. Due to lockdown the none-flight worked and returnedmoney to their respective platforms.I raised myconcern to MMT (make my trip) but they did not respond. Again I raised then theyagreed to return my money in their mmt wallet (which they moderate...
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R
RajeshH06
Nov 8, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Requesting Refund on Jet Airways Ticket Cancellation

Hi,

I am yet to receive my refund on my Jet Airways Ticket which was cancelled.

The last update I received was on 30 August 2019 after that there is no feedback. Also I cannot find my booking anymore inside the my trips section.

My ticket reference is NF[protected]
My Email - [protected]@gmail.com

I am not sure if there was any further feedback provided as I do not see...
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I booked my ticket from Lucknow to Delhi via zingbus. Pathetic service and delay of 1 and half hours. The conductor did not pick my call on time. The boarding time of the bus was 10:48pm and it came at 12:05 am. I waited for the time on road. The conductor after reaching did not call me and was even leaving before picking me up. Really bad service. I did not expect it. Please make sure doesn't not happen again.
Booking id 'NU[protected]'....
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K
kombaiah
from TENKASI, Tamil Nadu
Nov 8, 2021
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Not refunded the Flight Booking

Address:11-4-32, MADAN KOVIL STREET, SAMBAVAR VADAKARAI

Dear Sir/Madam
I have booked the Flight ticket in Doha to Trichy (round trip), unfortunately, the return flight is canceled by the airline (Indigo) but they give Plan B (reschedule or Cancel) refundable in my amount. I cancel my return flight and they give a refund of the amount (Rs.7720/-). I have partially received Rs.2670 only, that balance has not yet been received....
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V
vimanshu pandey
Nov 8, 2021
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Against Trip Money

I have booked my tickets through Make my trip app and payment done through Trip money of 16200 around in 3 easy emi...and emi date is 2nd of every month but when my first emi dedcuted the amount deducted twice and when i call customer care of IDFC Bank they told me that it's showing 2 loan of same amount instead of one...and you have to contact the merchant to cancel one loan...and when i call customer care of Make my trip they say you have...
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S
Shringee Rishi Tripathi
Nov 8, 2021
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Failed booking amount is not refunded last 15 days

Address:Gurgaon

Dear Makemy Trip Team -

in below email communication of regarding our failed booking amount is not refundable till time its almost 15 days back do the needful urgent basis.-

mr . deep this is to inform you that we have regular customer of Makemy trip and almost we have done more then 100 journey for makemy trip -

when we have try to book our flight in BOM to Banglore date of 24 oct there is three...
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M
my lk
Nov 7, 2021
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Refund amount not issued

I cancelled irctc ticket but not get refund amount, not even status about that...
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N
Navendra1
from Mumbai, Maharashtra
Nov 7, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Cheated with customer

Address:MAKE MY TRIP PVT LTD DLF BUILDING NUMBER 5 TOWER B DLF CYBETCITY DLF PHASE 2 SECTOR 25 GURUGRAM HARYANA 122002 INDIA
Website:www.makemytrip.com

I had booked hotel through mmt in hotel lemon tree banjara hills hyderabad for check in on 06/11/2021 and check out on 07/11/2021 by paying rs 2285, they changed it to day use (check in on 0611 and checkout on 06/11) at their end .When i tried to contact them they said it was done at my end.I tried to modify that booking even though it was mistake of mmt by paying rs 2395.Even after that booking remained for day use only.I tried to contact...
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D
Devendra Chhipa
Nov 7, 2021
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Hotel room not as per booking

Address:Ahmedabad

I have not given hotel room as per my booking. Amenities are not as per booking. No mineral water, no sanitizer, no sofa, no dental kit, flush not working, no flooring....
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J
jtajay
Nov 6, 2021
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Hotel booking check in

Hotel Booking Id- NH[protected]
I was denied check-in by the hotel stating that rooms are not available.
I have called MMT support three times for refund. Was told that someone will call me back, haven’t recieved any call yet.
Kindly look into the matter and initiate refund at the earliest....
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A
AkKashdeep Singh Bhullar
Nov 6, 2021
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Fund transfer to another email

Hi, I registered with [protected]@gmail.com on MakeMyTrip.com but they transfer my fund on [protected]@yahoo.com. and now I can't change my email on makemytrip it's very irritating why can't they use phone number account which is same I need my money this is proper fraud...
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G
Gaurav Sohgoura
Nov 6, 2021
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My Swiss Paris Package 2019 - Refund

Madam/ Dear Sir

In connection to the above subject, I state that, I booked a Swiss-Paris package from MakeMyTrip in 2019 (Ref ID: NL[protected]. Further, I had shown each and every document of mine to visa assistance official from Makemytrip, before submission; he should have pointed out errors, if any. Now you can't say that my set of documents was erroneous as it was already checked by visa assistance official.
Secondly,...
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S
suvi Lokhande
Nov 6, 2021
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Complaint regarding the more payment done to MakeMyTrip

Address:H 104 Haware Splendor Sector 20 Kharghar

I Suvarna Lokhande wife of Sameer Lokhande. I would like to inform you that we have done booking on 5th Nov 2021 from my husband number [protected] for 007 Universal Resort Karjat. The Booking details are as follows:
MakeMyTrip ID: NH[protected]
PNR: [protected]
Check-In: Fri, 05 Nov 21, 01:00 PM
Check-out: Sat, 06 Nov 21, 10:00 AM
We have paid amt around Rs. 11780/- for the same. When we checked in the...
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H
H T Rajani
Nov 6, 2021
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Train ticket NR2200267150667254

Address:Vadodara

Dear Sir/Ma'am,

I had booked ticket of train no 52598( Joyride round trip) from makemytrip.com. on 25/9/21. The PNR [protected] of irctc and train booking no NR[protected] of makemytrip. Now, when I am trying to cancel my ticket, it is not getting cancelled from my IRCTC id and neither it is showing in my make my trip account.

Thanks and Regrds
Alpa Hiren Rajani
[protected]...
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S
Stelin Wersely
Nov 6, 2021
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Kumari express irresponsibilities

Address:Plankalai Villa, Elanchirai

Myself and my wife travelled in kumari express from Chennai to kaliyakkavilai on the 2nd of November 2021, the bus personal didn't drop us at the destination instead they dropped us 30kms before the destination without even making any arrangement for our further travel, we spent 1200inr for a taxi to reach the destination. Moreover the bus condition was really bad (Wiper was not working and old bus) and the bus was delayed by 6 hours. br...
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