MakeMyTrip India Complaints & Reviews

I was booking a hotel from MakeMyTrip around 3:30pm on 23/10/21 the money got deducted but I didn’t get any confirmation email or message even on MakeMyTrip app no booking is showing it is not even showing that the booking has been failed I tried to contact on customer care but I found no executive to help me I paid Rs.7887 I need my refund...

To day if web checked in for my MMT booking id NF[protected] through MMT mobile app and i have completed the process and Rs 480.00has been deducted from my bank account but i have not received the Boarding Pass neither through email nor through you whatsup.

Please look in the matter and resolve the issue at the earliest...

I myself gauresh madkar ...I had booked a hotel through make my trip for 10 days on 2019 still i haven't received my refund ..for some personal reason I tryed to cancel the order from their app...because of ther technical issue they didn't cancle my booking so I called customer care they tld me they having some technical issue and they will cancle my booking and they'll refund my money back...but till today haven't received my refund...br...

I had a flight from Delhi to Ranchi as below;
Name: Dipankar saha
Flight : Vistara UK 753
PNR : 6QIKJR
E Ticket No: 228-[protected]
Paid through SBI net banking

The flight was cancelled and I could not get the refund

188 aravali Apartment, Alaknanda, New Delhi 110019
[protected]@g, ail.com
[protected]...

I booked a holiday package to Coorg with my wife but I wasted my time and money by booking the package from MMT. The MMT trip advisor gave me a misleading package at very high cost as I trusted her and booked the package.
Please find the package invoice along with some pictures clicked by me at the resort. Also find my detailed comments about MMT and it's service:

1. Location of the resort was in Kushalnagar which is...

We had booked a hotel in Yercaud for 3 days with the Make my trip app, As per your confirmation we had started from Bangalore to Yercaud (tamil Nadu) with a total of 10 members 6 adults & 4 children. After reaching the hotel we came to know the hotel is under renovation and there is no chance for check in. we had reached your customer care at 6:15 and we received a revert from your customer care team had who are experts in dealing with hotel...

Dear MMT,

FIRSTLY, YOUR CUSTOMER CARE HAS BEEN AN ABSOLUTELY PATHETIC EXPERIENCE. I HAVE CALLED 7-8 TIMES, BUT NO ONE SHOWED PRO-ACTIVENESS TO SUPPORT, EVERYONE WANTS JUST SALES.

IS THAT YOUR ADVERTISED FANTASTIC CUSTOMER SERVICE???

I had booked 2 international flights on 11th October 2021 through MMT website. These were return DOHA-DELHI-DOHA.

Registered phone number for booking-...

We booked a ticket from MMT for Air India flight from Delhi to kolkata on Sep 28, 2021. Two days before the flight we got to know that there are heavy rains in Kolkata and a RED ALERT has been issued because of the rains and approaching cyclone. I called Air India to inquire about changing the travel dates, and I got to know that even if I made a booking from a third party, I can still change the date one time without paying any extra fee...

I had an enquiry related to my trip to Delhi -Shimla -Manali.
But support representative seems like irritated misbave spoken very rudely.
First I will enquiry if the representative is well behave then I will proceed to next step.
Firstly I enquiry about Delhi-Agra-Jaipur
Second other Manali shimla trip but in both he/she seems unsound replay with no working ethics.
Is the way make my trip recuirt such unsound...

This is to inform you that I booked a hotel - The Hotel Grand Radiance, swaroop nagar, kanpur through make my trip app. I booked 2 room for 2 days(Booking id-NH[protected], PNR-[protected]) worth Rs 23, 211/- . It was non refundable prepaid booking.

Firstly, property was pathetic for being charged such a big amount.

Secondly, property was closed and hotel has denied check in.

Customer care...

12.01 changes the date of travel, is wat I know .I wanted to travel on 20th night ..I checked rechecked ...
Mmt website kept saying 20oct boarding bharuch 12.01 and arrival dadar 6 am ..something ..

Ultimately Mr tc told us ..our ticket has expired wen je caught us and whole night we 3 were awake and stressed ..
As per the chart our names were missing, our tickets had expired and on mmt our ticket was still live...

They debited my money twice but the ticket was not booked....

This is with reference to the booking id
NC[protected] done by my friend for me for the outstation cab from Pune to CSTM Mumbai. After reaching to destination we paid to driver his name is Sitaram Jadhav, through google pay but due to technical error payment got stucked and couldn't credited to him. However the amount has been debited from our account for which we got the message as well from bank. We told driver that since the...

Booked customised trip to sikkim via mmt Nandini Das is tour organiser
We have safety concern regarding the last 2 days of our tour. Due to weather conditions we cannot go to Pelling and we don't have any hotel booking in Gangtok and the local tour guide is asking us to contact the tour organiser Nandini Das and she is not answering any call
We called her around 20-25 times since past 2 days and she is not even responding...

Need refund with the following details send to me from MMT. The wallet is empty.

Dear *Mamata*,

Your *Flight* booking NN[protected] has been cancelled on 3-Apr-2020 5:18 PM. We have therefore initiated a refund of *Rs 17602* as per the details below.

You Cancelled: YANGON-Kolkata, 2 traveller(s)

Timelines for refund are dependent on your bank/card/wallet provider.
br...

Booking ID: NF[protected],
Booking Date: 05.10.2021, Cancel Date: 05.10.2021, Amount of Rs. 21298 and Refund Amount Rs. 6292
Contact No. [protected]
Flight Name Air India, no. AI-550, Port Blair to Chennai, Flight time 8:45 AM Dated: 20.11.2021
Request a refund?
I cancelled my booking on 05.10.2021 and the amount is not refunded to me. How much time you will take?...

I have made a flight booking on MakeMyTrip on Luftansa fully paid with seats from Bangalore to Zurich and back from the 16th December and return on the 2nd of Jan. The ticket was fully paid with all seats paid for all connecting flights.
The airline has updated the schedule based on flights being cancelled, but the seat booking has not reflected stating that MakeMyTrip has not sent across the money for the seats that have been booked.br...

I had to book two tickets from Indore to Ahmedabad for 7th November 2021. I tried paying the amount through Paytm, which failed. Then i used my debit card to pay for the same. But it failed as well. After all this, I see two transactions of Rupees 1823.25. wherein the money has been debited from my account into Make My Trip's Account. I have received half the amount paid in my bank account but the other half has no record on MMTs website....

My amount has been deducted for hotel ri kynjai Shillong but mmt has not sent me any confirmation..reference no-IGAMGDZNV1.booked on 19/10/21 at 11:48 pm...

My booking for ri Kenjai hotel in Shillong in the name of gurtej singh, contact [protected], reference number IGAMGDZNV1, booked on 19/10/21 at 11:48 pm. My money has been deducted from my account but I have not received any hotel confirmation....