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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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MakeMyTrip India reviews & complaints page 124

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C
Cask
Aug 5, 2021
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Change of e mail id

Address:GURUGRAM

Hi ! I am achanta sivakumar, a registered user of MMT.
In My profile - my Mobile no - [protected] and
E Mail ID- [protected]@hotmail.com

I was trying to change the e mail id to another e mail id, as previously E mail id - [protected]@hotmail.com was compromised.
But the portal as well as customer svc contacts do not facilitate amendment of E Mail id - which is rather strange and unacceptable
trust you will...
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D
drvivekkashyap
Aug 5, 2021
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Ticket cancelled despite full payment

Address:BC 62 west Shalimar Bagh , Delhi

I had done price lock for flight from Pune to Delhi for 12 August
price lock number :NF[protected]

I made full payment on 4th August with balance amount of Rs 4945 before the deadline . Despite this MakeMyTrip trip has cancelled my ticket.
My money has been deducted, my money gone and my ticket gone....
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sanju_mba03
from Chandigarh, Chandigarh
Aug 4, 2021
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BBL Hotel Solutions (Roof Top Cottages) Pangot used MakeMyTrip Platform for fraud

Arrangements to book hotel facility of Hotel M/s BBL Hotel Solution in the name of Rooftop Cottages, Cottage Prop No-306, 307, 308, 309, 310, 913, MADHYE RAKBA, VILL GHUGHUKHAM, PANGOOT THANA-NAINITAL, DISTT. NAINITAL, UTTRAKHAND-563139 through Make my Trip Platform desk for 2 Duplex Pine Cottage with Balcony and Rooftop Cottages were made by me on 28th June 2021 and 2nd July 2021 for our stay from 21st July 2021 (Check in) to 25th July 2021(Check...
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G
Gaurav035
Aug 3, 2021
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Refund for International Ticket

I have purchased International Air ticket from Make my trip to travel canada. Due to pandemic airline has cancelled the ticket at the same time airline has allowed to get the full refund.

I have been asking for refund from Makemytrip for above travel tickets since June-21, however they are keep saying that we are reviewing your request but they are not taking any actions.

Each time when I call them their representative...
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Sankumar07
Aug 3, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Cab complaint

With reference to the above I wish to submit that 8 booked a sedan cab for 02.08.2021 for my travel from Bhopal to Indore vide booking ID NC[protected].
The cab bearing registration no.MP09WC9265 (DEZIRE) was sent. But to my dismay the car was fitted with CNG cylinder as a result of which my luggage was not accommodated. The driver said "SIR AAPKO ADJUST KARNA PADEGA". When we refused to do so and drove away the car leaving behind...
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sk@1112
Aug 3, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cant download Invoice

Cant download invoice...
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M
Megakrish
Aug 3, 2021
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Jet airways ticket refund

Booking id - NN[protected]

It has been two years since they cancelled my flight. No refund has been issued. Now they do not show my booking at all in their app when i login...
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T
Tenzin rigdol
Aug 2, 2021
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I'm still not getting refund since January

Name: Kalsang Nepali
PNR : Z3FX7
E-ticket no: 098-[protected]
Date: 28 January 2021
From: from New Delhi to Kathmandu.

Following above are the details of travelller.
I’m so frustrated with make my trip service. I still didn’t get refund since January.
Kindly credit the amount asap
Thank you...
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R
ramya rachana
Aug 2, 2021
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Regarding refund on cancellation

I booked a flight and I had fever on that day so I’m unable to travel so I requested the refund still now my refund is not processed and also not able to contact customer care
Booking I’d: NF[protected]
Booked on 9th July 2021...
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Manojreddy22
Aug 2, 2021
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Money debited but booking not confirmed.

I have tried to book a train through MMT. my money is debited but there is no booking/ booking id. i am trying to connect to makemytrip through their customer service number. apparently i cannot do anything without booking id. refund my money back.

my transaction details

:UPI/[protected]/NA/makemytrip@icic
/ICICI Bank/ICIcec01407e51e4a0d8352
e5baef6e1917...
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I Booked A Train Ticket By Make My Trip. My Money Is Deducated By Paytm Payment Bank But Make My Trip Has Been Shown Payment Failed....
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Anjula Narula
Aug 1, 2021
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Refund by AirIndia

I booked a return ticket from Delhi to Sydney in February 2020 for travelling on 20th feb 2020 to Sydney and return on 4th April 2020. I travelled on 20th february but couldn't travel back on 4th April 2020 due to lock down. But till date no refund is credited to my account. Please help my ticket number is[protected]...
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Shakeel585
Aug 1, 2021
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My Booking

Address:M.H.B. Colony 74/585

I would to create awareness of Make My Trip on14thJuly I booked Doha Mumbai and Mumbai Doha, payment done by credit card received a message on watts up your flight booking ID NN[protected] @ 15.38. later @ 16.06 receive another message your booking has canceled besides start deducting money from my fare, my approach to Oman Airways towards discovering a piece of clear evidence, they response very politely informed me we are not functioning...
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Sudhakar Kaduluri
Jul 31, 2021
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to download invoice

Booked flight from Delhi to Hyderbad today and i am unable to download the invoice.
There is 24×7 support numbers, simply useless as It is impossible to reach to any customer support executive.
Download invoice link simply doesn't work.
Made a big mistake booking through this website.
Can yiu show some professionalism by sending me the invoice.
Booking id NF[protected]...
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A
adity pariyar
Jul 31, 2021
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Need help from customer support

I had done a train booking on the 21.7.2021 the booking was not confirmed and got rejected due to some technical clinch.. However i was asked to wait for 3days to reflect the amount back in my account... But it's been more the 7 working days now please get back to me.. As I have tried all the possible ways to connect to your team about my refund but ur app nor the help line number helps...
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We have booked our travel tickets from Doha to Montreal via Frankfurt with MMT India, our booking ID is NN[protected]. The date of travel is 06 August 2021. However, Doha yesterday changed its hotel quarantine rules for Indian travellers and the rules are effective from August 02, Due to this sudden change, we now want to change our travel dates to August 15, 2021 instead of the earlier 06 August, 2021. We want to comply with Government...
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K
KhyatiPMathur
Jul 31, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Change of Travel Dates not happening

Address:Gurugram

We have booked our travel tickets from Doha to Montreal via Frankfurt with MMT India, our booking ID is NN[protected]. The date of travel is 08 August 2021. However, Doha yesterday changed its hotel quarantine rules for Indian travellers and the rules are effective from August 02, Due to this sudden change, we now want to change our travel dates to August 17, 2021 instead of the earlier 08 August, 2021. We want to comply with Government...
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sureshdevajji03
Jul 30, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Amount deducted but flight ticket not confirmed

I tried to book a flight ticket from Hyderabad to bengaluru, amount deducted but flight ticket is not confirmed....
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M
Meeth916
Jul 29, 2021
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No refund

Hi,
This is regarding my train booking . I had made a booking and I’m not sure if my booking took place. The amount got deducted from my account, but not reflected in my account. Could you please help resolve? Been trying to get in touch with MMT but there is no one from customer care to speak....
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D
d.sharma.se
Jul 29, 2021
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Refund Awaited

Address:Online

I booked a trip for gym corbat..but it got canceled due to complete lock down in all over India.

I was ensured that I will get the refund of my amount but till today I am not getting any reply....
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