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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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MakeMyTrip India reviews & complaints page 125

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P
Pramodn
Jul 29, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
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Refund not credited in my bank account

Address:Aurangabad

Sir my mobile no is [protected]. My refund amount not credited in my bank account. Request credit the same ....
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Jisson John
Jul 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Convenience fee

Respected sir,

I have been contacting the customer care for the past 4 days, and i have been unable to contact them. Kindly refund my Convenience fee.

Regards,
John...
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Philomina D
Jul 28, 2021
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Refund not Received of Rs. 11310

Website:www.makemytrip.com

Dear Sir/Madam,
This is with regards to my refund related issue from Make my Trip.
I have been running about between the Bank and Make my Trip for my Refund of Rs. 11310 since January 2021. Also have filed numerous complaints but I haven't received my refund yet. It has been 6 months now that I am following up for the refund. But it is like there is no hear to my cry. I am tired of running about between them as it is waste...
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R
rpmd
Jul 28, 2021
Aug 7, 2021
This thread was updated on Aug 7, 2021
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Cancellation Refund Transfer from Wallet to Bank

Address:Gurugram

The MMT app says that you can transfer the wallet balance to your bank if it is due to trip cancellation.
However while trying to do so from the app, the option is not working.

MMT Booking ID: NN[protected].

I would wish to speak from a representative from MMT and get this resolved.

Please assist at the earliest.

Thank you....
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M
M. Asik Rahuman
from Delhi, Delhi
Jul 28, 2021
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Amount detected for declined transaction

Dear Team,
Recently, I paid 1520 Rs to MakeMyTrip for booking bus ticket using Amazon UPI transaction (HDFC account number 405988xxxxxx5585). Transaction diclained but amount is deducted from my HDFC bank account. After that, I paid again for booking bus ticket. While I check my bank statement, amount deducted two times. Declined transaction amount ₹1520 still not return back my account. Please check and revert my money back as...
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Q
Queue and tomorrow
Jul 27, 2021
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Online Service + 9339555291 care Query.

Address:India

Yzxyy you need anything from the store for a few things to get done before I leave for work...
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P
ponnani
from Bengaluru, Karnataka
Jul 27, 2021
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Cab service over charged

Address:bangaluru

My cab booking NC27625886 Bengaluru to Mysuru was on 11/7/21. I was charged for 185 kms, but the actual distance was only 161kms. I complained in my feed back REQUEST ID.[protected] ON 12/7/21. I was told it will be resolved in 5-7 days .I have not got my refund till date.

Also the driver behaviour was not friendly and unprofessional...
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S
sunilpathekar22
Jul 26, 2021
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Three time payment deduct my account

Address:Butibori nagpur

[protected]...
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Sanchita Godse
Jul 26, 2021
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Ticket Cancellation : Customer Care

I have a flight ticket booked for the upcoming date 29th July 2021 through the application.
I need to cancel it and I tried doing that through app.
Booking id : NF[protected]
The app doesn’t open the page for cancellation instead only shows a blank white screen from where I can go anywhere.
When I tried contacting the customer care of MMT, it is basically non- functioning as all it does is keeps taking...
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Ishu Bhatt
Jul 26, 2021
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Refund Not Received in My account.

I Booked a Rail ticket on 19 Jul. 2021. The Booking is failed due to some technical Glitch. And money is deducted from account. And it is showing that refund is credited by 20-21 Jul.
And Now it is showing refund is processed. And my money is not came in my account.
Pls resolve this issue.
Booking ID-NR[protected]....
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I booked 2 tickets from Bangalore to male & male to Bangalore on January 20, 2021 and cancelled the tickets on January 31, 2021. Still refund amount(₹ 37, 926) not received.

Kindly refund my amount as soon as possible.

My refund application details:
Booking ID- NN[protected]
Refund Application [protected] for [protected]
Refund Application [protected] for [protected]

++ Attached...
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J
Jashan2828
Jul 25, 2021
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Poor hotel quality

We booked aroom in Eros hotel nehru place in New Delhi, first of all we had to wait for half an hour for the bell boy to carry our luggage. When we entered room, it was damp and full of foul smell that was unbearable, on complaining we were shifted from worst room to worse room.
The experience is pathetic and undesirable...
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I am trying to change my travel dates for my upcoming flight w. It has been showing technical errors again and again, and not allowing me to change the dates. I do not know whom to contact or how to. there is no information on the website regarding that.

Please respond as soon as possible on how I can change these dates and please clear the technical issue..

Kind Regards,
Nipun Goel...
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D
Donapaula
Jul 24, 2021
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Surname twice as my name in the ticket

Address:'Villa Amor', Nagaly Hills Colony,Donapaula, Goa 403004

My ticket had some mistakes in my name even after i gave my full name and surname. When requested both online and on maemytrip Aa, its not been resolved.
Please see into the matter request airlines to allow me to use that ticket.
Booking ID: NF[protected]
PNR: ZC2LK
Ticket No:098-[protected]
Name on the ticket: Fernandes Fernandes
Given whilst booking: Philomena L D Fernandes...
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C
Jul 24, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Room booked but the hotel is closed

Hi,

I had booked a room in adayar anada bhavan for 23/07/2021 and payment was done successfully. But the hotel is not open and we had to kook for an alternate option. Could you please refund the amount.

Regards,
Chitra...
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J
Jul 24, 2021
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Not refunding amount

I booked 3 flight at 10th July but unfortunately I need to cancel all my booking after cancellation they say after 7-8 days you get money but till I not received money...
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A
Ap1s
Jul 23, 2021
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Transaction deduction

My ticket booking process is pending due to some network problem but my payment deduct and ticket booking time out...
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S
Sam19861986
Jul 23, 2021
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Refund amount pending

Hi..I have booked my international flight ticket and then I cancelled it later but it's almost more than 5 months but did not get refund.. please help on this.
My booking id is : NN[protected]...
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M
M. Asik Rahuman
from Delhi, Delhi
Jul 23, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
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Amount deducted but transaction declined amount didn't refunded

Dear Team,
Recently, I paid 1520 Rs to MakeMyTrip for booking bus ticket using Amazon UPI transaction (HDFC account number 405988xxxxxx5585). Transaction failed but amount is deducted from my HDFC bank account. After that, I paid again for booking bus ticket. While I check my bank statement, amount deducted two times. Transaction failed amount ₹1520 still not return back my account. Please check and revert my money back as early...
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R
rsh19
Jul 23, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Money rs 10827 deducted but ticket not booked

Sir,
While booking a ticket from ahmedabad to kolkata via flight the money has been deducted but ticket has nor been booked. Rs 10827 has been deducted. Please refund the amount....
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