MakeMyTrip India Complaints & Reviews

Good morning sir,
yesterday, i have tried to book from makemytrip on booking of air ticket for indore-chandigarh sector on 20/01/2021 through internet but the message received by me is failure of payment but my account was debited for rs.4293/- and i have not received ticket for this sector.The particualr of this transaction is as under:
date 20/01/2021 amount rs.4293/-
[protected]inb
makemytrip (india) pvt....

Refund amount not recived since October 2020 airline alreadybrefund the ticket. As per my bank MMT refunded the ticket to ther merchank bank not to customer's bank. Kindly look into it asap without further delay . Hoping for a quick response....

I have booked 2 tickets on 27 feb 2020 for journey on 6th may 2020 bearing booking id Booking ID - NF[protected] and NF[protected] from Delhi to Srinagar by SPICE JET SG 957 through Make my trip.Due to cancellation of all flights for Covid 19 .Now i trying to book ticket of same passengers from Delhi to Srinagar since last 2 days but the Make my trip displayed a condition as "Restrictions on New Bookings
You can book new flights...

I had purchased a ticket with air india through make my trip on feb 8, 2020 . And the flight got canclled in april due to covid 19 . I asked make my trip to cancel my booking and provide refund but did not get any assiatnce from them regarding my refund as its always been a challenge to contact MMT on calls or emails so i contacted airline directly and after lot of followups which suppose to be done by MMT rather than I . After checking with...

Flight cancelled but refund not credited to my account... I got refund message on 30.12.2020 subsquently asked for bank details which was provided by me but till date have not received refund amount...

On 13 th January 2021 I booked 3 train tickets but cancelled due to long waiting. Today is 20th January still haven't received refund.
Details are
Makemytrip ID- jaspreet6298
Booking ID- NR[protected]
IRCTC PNR- [protected]

My mobile number- [protected]...

On 13 january 2021 I booked the 3 train tickets but I cancelled due to long waiting. Today is 20th january and I still could not got my refund.
Makemytrip ID- jaspreet6298
Booking ID- NR[protected]
IRCTC PNR- [protected]....

I booked flight from Imphal to Delhi with amount of 1 lakh and it was cancelled automatically
MakeMyTrip refund only 93k deducting some money without any reasonable deduction
I’m looking forward refunding the full amount...

I was booked on wrong flight through make my trip travel agent on 10 Jan BA 138 Bom - LHR, BA 285 LHR - SFO . PNR UXXRFP . when there was travel ban for pax travelling from UK or Europe to USA due to covid - 19 why did agent Mr. Navi Hussain booked the ticket through UK sector, why did agent gave me wrong ticket when he was asked about flight are pax travelling to USA on tourist visa he has given confirmation that yes he is taking the bookings...

I am yet to get refund for my booking umber NF[protected] even though the same has been cancelled during the lockdown period. Makemytrip has been promising a refund since then and have not done the same. The flight was 2 way from Ahmedabad to Kochi for self, wife and Two kids.

Need a resolution

Poussin Punnose...

I have a credit voucher available to travel before 28 feb 2021, however every time I try to reschedule my travel I get an error that no flights available on MakeMyTrip. I sent them an email asking to refund my amount in such a scenario, but MakeMyTrip has stopped supporting on emails and by contacting on customer care as well there is response from executive and call gets disconnected automatically. Now I would really like to get my refund...

Make my trip has not yet refunded my full money even after airlines has released the full refund to make my trip. And no way to contact Customer support agents only chat bot is available which is useless. Moreover all the 24*7 helpline numbers mentioned on their official website are not working....

Refund was credited to my wallet and reversed.
Several reminders given, without any useful outcome.
Pl look into the matter and do the needful at the earliest.
Copy of Letter from your agent given below:

From: Gaurav Kumar
Date: Sat 26 Dec, 2020, 17:45
Subject: Reference No.[protected] : NF[protected]
To: RASHEEDUNNISA BEGUM

Dear Mr Customer,
br...

I had bookedmy ticket from Gwalior to Delhi because of Covid-19 flight got cancelled and received my refund in my wallet but when I initiated the transfer from my wallet to my bank account, I did not receive the money in my registered bank account and my wallet balance changed to 0. They Informed me that it will take 3-5 working days but no update till now. I have tried contacting them but no reponse.My Booking ID is NF[protected]...

Booking Id: NC[protected].
Total trip cost 7137
Amount paid at time of booking 1311
Amount paid to driver 1500+6000=7500
Forgot to deduct Rs 1500 initially paid to driver from final amount. Kindly arrange refund of Rs 1674 at the earliest
Thank you
Best Regards...

Dear Sir,

I had booked a ticket from Kolkata - Mumbai through makemytrip in Spicejet on dated 16th Jan- 2021.

The payment was successfully done however, makemy trip didnt confirm the same and informed via email that the booking is not confirmed.

Now, I am not able to contact MMT for my refund as I am unable to speak to any of the executives from MMT. Also no email is possible to be sent to them...

While booking a flight on 9th Jan 2021 (Booking ID - NF[protected]), it was failed after payment, and got a message on the screen that it is failed and the amount will be refunded. The total amount I paid - Rs.42924/- and I was refunded Rs. 750/-

To confirm that it is failed at the booking process, PNR and E-ticket number are not generated

I tried to contact customer care, it is not giving the required option...

I was booked by travel agent of make my trip on a wrong flight . one week from now i have been stuck still there are no results, last time i had spoken with manager MS. Paromita Chakraborty . she told me that they are working on my case .

she had promised me to settle it down by 2 days but still now there was no calls from manager . the staff who has booked me on the wrong flight he is not taking the calls his colleagues they...

Hi,
I had booked a GoAir flight from makemytrip app and the booking ID is (NF[protected]). Please note that amount of ₹ 6495/- was deducted from my Makemytrip wallet.

Flight was cancelled and till now the money is not refunded to wallet. Makemytrip is harrassing me to contact GoAir and GoAir is asking me to contact Makemytrip. Makemytrip is giving vague reply that GoAir will create a credit shell but is refusing...

Hi my account has been debited twice for the amount of 467/- The tickets to Tatanagar to howrah is done but I need the refund for one charge.I can show you the proof that it's been debited twice and it's still under processing. I need my refund for one charge that has been debited extra.
My id with make my trip is tia.[protected]@gmail.com
My bank account details is mentioned there.. please refund my extra charge or else I have to...