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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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Gurgaon
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122016

MakeMyTrip India reviews & complaints page 162

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Address:12-13/B, Shreeji Vihar, Dubey Colony, Mowa, Raipur, Chattisgarh

I had booked a flight ticket through MMT from Bengaluru to Kochi in Air Asia for 6 Dec 2020 ..PNR NO is K6H6MN. 2:30 pm
I got a message that the Airlines has modified my flight timings the same day, which doesn't suit me.. As such i wish to cancel the ticket and I am eligible for full refund..
But when i am trying to cancel my ticket, I unable to do the same from the site. You are therefore requested to kindly cancel my aforesaid...
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schettiar48
from Powai, Maharashtra
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Refund not received for non-operational flight

My return flight from nurenberg to mumbai was cancelled by the airline. booking id is NN[protected]. I have tried to get a refund for the past 8 months. every time i contact makemytrip customer support via web or phone i get redirected to the support section on the website to raise a claim. however when i try to click on the link i keep get a message stating "you have no upcoming bookings". my brother travelling on the same flight with...
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My flight got cancelled due to COVID Lockdown dated 29.05.2020. I contacted Make my trip customer care but they are not processing my refund. The flight company (Indigo) has already processed the refund to Make my Trip. Make My trip executives are not helping nor processing the refund...
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Shraddhashah14
from Powai, Maharashtra
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Refund for Booking for Tickets for 29th March

My refund for below request is not yet processed and expected date mentioned is 17th feb 2021. Need to know why it should take so long

Booking ID : NF[protected]

You are eligible for a refund for your flight. Your refund request [protected], [protected], [protected], [protected] for Delhi - Mumbai flight has been sent to Air india. Once the airline approves and processes the refund, it will be credited to...
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Shraddhashah14
from Powai, Maharashtra
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Refund for Tickets cancelled for cancelled flights

My refund for below request is not yet processed and expected date mentioned is 187TTH feb 2021. Need to know why it should take so long
Booking ID is Booking ID : NF[protected]
You are eligible for a refund for your flight. Your refund request [protected], [protected], [protected], [protected] for Delhi - Mumbai flight has been sent to Air india. Once the airline approves and processes the refund, it will be credited to your...
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Address:Pune

Dear Team,

My flight (PNR DWBBRK) from Raipur to Indore on 8th Dec. 2020 was cancelled by Airline operator and processed the refund amount of INR 2, 852 as detailed in trail.

I received a message from MMT as the refund amount is zero. I have checked the Indigo website and they have processed refund amount on 19th Nov. 2020.

Please look into the matter and process the refund amount at earliest....
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sanjeevgim
from Valsad, Gujarat
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Refund status NF28121271094584 AND NF29132271093432

Please tell ne the status of above subject and when i will get back my money in my bank account

nf[protected]
nf[protected]...
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Shalini Pwc
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Refund process

Address:Banglore

Dear MMT,
This is shalini booked my ticket from Patna to Bangalore on[protected]Booking Id-NF[protected]).As due to non operational activity the flight (Go Air-G8-273) timings has been changed from your end.This time has not suitable for me.So i requested to please intiate refund process as soon as possible.

As i earlier approached to GO Air flight executives they said refund has intiated from his end.So kindly...
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Address:A504 RUSHABH TOWER SUNCITY COMPLEX VASAI WEST

I harshvardhan K. Rajpurohit contact no. [protected].
Our Booking ID: NN[protected]
We were booked with MMT for a flight frm Mum - Mad and Barc - Mum Dated: 13 May 2020 and 27 May 2020 Respectively. But due to the whole lockdown the flights got postponed and MMT provided us with the same amount 150681/- vouchers which was to be redeem by 30th Nov. 2020. But on 9th Nov. 2020 we got a mail stating that our tickets were cancelled...
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K
from Indore, Madhya Pradesh
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Wallet refund to bank not received

I cancelled my hotel bookings and the money got reflected in the MyCash section of the MMT Wallet. I wanted to have the back to my bank account. Requested for the same. now it shows that i have debited the amount but it haven't been reflected into my bank account.

The support is of no use. Emails are autogenerated, calls and chats are all bots where i don't see my concern.

Booking ID's are as below :
NH[protected],...
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Riecha Kamboj Joshi
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Refund issue- not received

I had cancelled my flight bookings made through MMT. I had received an intimation about the refund 1 month back, on 23rd October 2020, in my MMT wallet . I had opted for the refund to be transferred to my bank account. I received the message that the amount will be refunded to my bank account in 10-12 working days. But it's been a month now and I've not received the refund in my bank account yet.I tried calling the customer care numbers given...
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Rishabhrishu
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Holding a unauthorised amount

MakeMyTrip India — Refund not being processed for cancelled flight
on Oct 22, 2020

I had booked my flight from Pune to Dehradun, PNR number ZHVIHC The flight was cancelled due to national lockdown imposed by honourable indian Government.

I have contacted the airlines indigo and they have given complete refund to make my trip about more than a month ago. If that is the case why has my money not been...
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Address:Gurgaon, Delhi

Hi,
I booked a round trip tickets through make my trip a few days back.
One way was confirmed and the other way was cancelled by Make my trip itself. The amount was said to be refunded in a few days.
Although in the app the status of refund shows that the amount has reflected in the account, I have not received any refund in my account.
Please check and give me an update...
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R
from Mumbai, Maharashtra
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Transfer of Wallet money to Bank

Hi,
Have transferred an amount of Rs 12, 638 vide NF[protected] to Bank on 9th Nov, however till today the amount is not being credited to the respective bank account. Cant even get in touch with any MMT representative.

The booking was done using MMT for mail if 'rahul.[protected]@gmail.com'.

Need a response from MMT team...
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RafatD
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund has not been reverted into bank account from a month

Refund for booking id NF[protected] has been deducted from wallet but it has not been credited in my bank account. It's been a month now. My request id[protected] is also open from 5 days. I haven't been able to get in touch with a representative either. Please look into this issue...
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Sir I have booked a CAB from AF Station Halwara to Sirsa City fon 22.11.2020 by making an advance payment of Rs 523. The journey was expected to commence on 22.11.2020 at 14:00 Hrs and it was told that the driver and CAB details will be shared at 13:30 Hrs 30 minutes prior to Journey. when no details were provided I made a call at MMT customer service toll free number to raise a concern but unable to contact any CS Rep. Even I tried to use...
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Address:Amish Villa, kaipakulam, puthalam, Areacode, Malpm Dt., , Areacode.
Website:www.makemytrip.com

My refunded amount was paid to make my trip on 2/07/2020 by Air India express. Unfortunately the same amount is not transferred to my account till date. So I cannot rebook for another ticket. Please arrange to get my money back as soon as possible.

Abdullathief
[protected]...
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Mehakrishi
from Powai, Maharashtra
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Cancellation against my wish

I booked 3 air tickets for 30th april 2020, But airline cancel flight because lockdown, recently I received an email from make my trip that your refund rupees 560 against actual fair 7500 initiatived where I didn't place any request. I already confirm fro. Go air that in future I can use credit note. I wrote to make my trip so many times but no response, no one available to speak on phone. I need my full refund or credit note....
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Dj23
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Refund not provided

Address:[email protected]

I have booked flight through makemytrip and flight got canceled. I contacted with airlines, they have initiated refund from there end and informed that it will be refunded to makemytrip.

Can you please help me refund that amount into my account at earliest.

I tried connecting through call and myra for same but call not reachable and Myra is always showing error message. There is no way I can contact Make my...
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I had two flight bookings with PNR - LQBRQR & FKWRMD, these flights got cancelled due to the Pandemic on 1st of April and 9th of April.
I called Indigo the airline partner who initiated transfer of Rs. 12150/- on 6th of Nov for PNR - LQBRQR & another transfer was initiated for Rs. 12111/- on 09th Nov for PNR- FKWRMD.
In my MMT wallet the amount of Rs. 12150/- reflected as My Cash, on 11th Nov and I initiated transfer of the...
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