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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 164

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H
HarshitaP
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Gift card refund

Hi,

I just clicked on redeem while booking my hotel. But, did not complete the transaction.
The gift cards are showing 0 balance.
I had two cards worth 5000 each.
Need to make booking. Pls help refund asap.

Thanks...
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Address:Gurgaon

MLQW2A
NER76V

For the above PNR's i have not received the credit shell amount issued by Indigo as well as the refund amount....
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K
Kaauzshal
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Air line booking failed

I booked round trip from ahmedabad to maldives on 6th nov.

I proceeded till payment vi a credit card.

At last booking failed and money was transected.
Total amount 66504
Mmt refunded only 30400.
I mailed called but no ine is piccking up or replying since then...
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R
Riddhi Momaya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Charged on Hotel Booking for free Cancellation

Address:India

My booking for 19 to 22 November was done for Mahableshwar and when I cancelled, it is showing No refund where in Free Cancellation was applicable till 16th November 2020.
I want my refund processed as soon as possible and I want immediate response on this note.
My refund amount is 10805.
Kindly look into this matter and I need immediate response from your end.
The voucher is attached for your reference which shows...
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I had booked a ticket from DELHI-LONDON-DELHI through makemytrip in Air India.
The departure trip was cancelled due to COVID restrictions on May 18. The return trip of 11th Nov was cancelled directly by the airline. Now the “SPECIAL REFUND CLAIM” section is missing in the makemytrip portal where i can claim my refund.
I am unable to speak to any of the executives from MMT. Also no email is possible to be sent to them as...
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AirAsia has refunded Rs 10320 to MMT 02.11.2020 for the above booking cancellation by Airline itself.
So far, MMT has not transferred this amount to me...
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S
Saureen Roy
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Regarding Refund Amount

Address:KOLKATA

Why you people are not giving our refund amount. What is the interest of keeping or money to your system? may i know? ..
Call me at [protected]...
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P
pdk_75
from Bengaluru, Karnataka
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Refund not yet credited for Booking ID - NF20113252369832

I have cancelled my booking with GoAir. GoAir has issued refund on 17th October 2020. An email to that effect has been already sent to me. The invoice showing that the full refund has been credited to Make My trip has been sent to my email id. However, MMT has not refunded the said amount to me yet. There is no way to contact MMT as all calls go to automated voice service and I have submitted my query many times on the web form but no one...
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Today as on 9th November 2020, I Vivek Gandotra having registered mobile number with MMT as [protected] still haven't received the refund amount of rs.16, 452/-for MMT Booking id: NH[protected]..back to my HDFC BANK credit card having last four digits as ' 3512 ' i had infact contacted my bank(HDFC BANK) but they inturn redirected me to you as the above mentioned amount was still not reflecting in my credit card account.

Also...
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M
mihir kanjaria
from Powai, Maharashtra
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Refund not provided in gift card after cancellation

Website:www.makemytrip.com

I made a hotel booking on 3rd Nov for Saputara between 12th Nov to 14 th Nov on MMT and paid by MMT gift voucher code ([protected]) worth INR 10, 000. Upon cancellation, they have not refunded the amount in my gift voucher. They have disable the customer care services on telephone and they are not even bothered to reply my e-mails. Worst experience. Fraudsters....
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D
drivema
from Varanasi, Uttar Pradesh
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H6R3QI - unable to use credit shell

I have a credit shell amount of rupees 2147/- with Spicejet that I want to use for a fresh booking to travel on the 15th of December 2020 on SG-310, Bangalore to Mumbai, for the same passenger.

When I go to the reschedule option, it is only allowing me to make a fresh booking for 2 passengers. The second passenger has already completed a preponed flight on the 20th of March 2020 with a different PNR (O8958S), hence this credit...
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Hi,

My flight journey on 9th of Oct'20 from Hyderabad-Bangalore has been canceled due to operational reasons (Spicejet SG 322).
I could not reach to customer care executive and been redirected to the chatbot always and not getting my concern resolved.

Regards,
Mahesh
[protected]...
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I had booked a flight (booking ID- NF[protected]) from Chandigarh to Pune for 15th May 2020. The flight ticked costed totalling Rs. 11921/- (Airline base fare- Rs. 4684/-; Airline taxes- Rs. 6112/-; Make my trip Convenience Fee- Rs. 1120/-; Donation Amount- Rs. 5/-). I paid the same using Amazon Pay for which the payment breakup is {My Wallet- Rs. 215/-; Amazon Pay- Rs. 11706/-}
As per DGCA regulations, I had to receive refund of...
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Address:Ahmedabad

I had booked flight ticket to travel from Ahmedabad to kolkata on date 22 june 2020 and return on 16 july 2020. Later return flight was cancelled by Indigo Airlines. Indigo refunded the ticket amount 4591 to Make my Trip but Make My Trip did not credited that amount in my wallet. When i am checking in my MMT account it is showing refund processed.
Here is the details:
Indigo Airline
Booking Id: NF[protected]
Booked...
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T
thiru.Honeywell
from Mumbai, Maharashtra
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Refund for airline cancelled trip

Booking id NF[protected] this trip cancelled by airline but not refunded...
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R
Ramkumar Raam
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MakeMyTrip is not processing refund

The issue that I have experienced was: Due to corona pandemic my holiday package to thailand with booking id NL[protected] is kept on hold. They never responded properly whenever I ask them for refund request from last 7months. Now they agreed for refund with huge cancellation fee of 10k or whole money as voucher. I don't know why they charge 10k. All the vendors should have given full refund. But MMT is charging cancellation fee without...
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Hi, I was trying to book train tickets for 3 adults from Mumbai to Ahmedabad ...it deducted the amount. Below is the msg that I rec'd from my bank. But no bookings details.

Rs 1003.53 debited from a/c **8531 on 06-11-20 to VPA makemytrip@icici(UPI Ref No[protected]. Please refund the amount asap...
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Address:haryana

My husband made a booking for 2 ( IN 1B[protected] and IN 1B[protected] to Nepal on Royal Nepal airlines with MMT. The travel date was may 17 2020. Due to the pandemic, this trip was naturally cancelled too. But no refund has been issued or any enquiry about it through phone or email has been responded to. When we sign into our account, it doesn't show that such a booking existed. We are totally dis appointed and frustrated. This is...
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A
AJAY KUMAR NANNA
from Hyderabad, Telangana
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My Flight Ticket Refund is not processing through actual Airline(Scoot) processed

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

I booked scoot flight from Hyderabad to Singapore through MakeMyTrip website using my credit card with March 2019 as travel date.
As Covid19 cases are increasing Indian Govt imposed lockdown from March 22. Before that I rescheduled my ticket directly through Scoot airlines to October & later cancelled my tickets. Scoot provided 2 options for refund processing. 1. Refund to original payment method. 2. Refund of 120% of ticket amount...
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Dear Sir/Madam,

Greetings!

We had made a number of bookings in the month of Feb and March. I have attached the details of the bookings along with the booking details for your reference.

We have been requesting refunds a multiple times however we have not received the refunds for the same. Please find the attached details and go through the same.

Please let me know if you need...
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