MakeMyTrip India Complaints & Reviews

Am uma mahesh I booked train tickets train no 08464..Journey date 15/12/2020...
The main problem was actual train time is 5:05 morning...
But
Ur given time is 6:45 mrg..at same date...
Due to ur given fake information
Am and family suffering for missing the train..and waste of my money and

I complained against u at any where
Until unless resolve my queries...

I booked the Rajasthan package from MMT on 14th Dec Morning with booking id NL[protected]. Complete amount was paid for the trip. Problem started soon after I booked the ticket

Problem 1 - Post booking I received all the vouchers of travel except for the one at Radisson at Jodhpur (Not a big issue I though this might be some delay in Jodhpur booking). 2 hours after booking since the Jodhpur hotel booking voucher was still not reflecting I made a call to Jodhpur Hotel and they said will have to check and come back. I gave my MMT booking Id and Hotel Booking Id to the Radisson Jodhpur Hotel.

Problem 2 - Soon after the call my entire Itinerary got changed and it sharted reflecting booking for only one hotel instead of 4 (Attached screen shot).

Hello

its almost a year i had booked a ticket through MMT for may 12 th from mumbai to blore return on 21 st may 2020 and this ticket i booked in NOV 2019 i also paid RS1499 as a MMT BLACK ANNUAL FEE apart from this now neither i have got my refund till date as per supreme courts order with interest nor have i got my 1499 annual fee cancellation back now whom do i mail and when will i get the money back i have mailed mmt several times but they dont care pls help me in getting my money back
regards

This is purely data theft and misuse of personal details, I have been to a hotel last year and recently i have noticed a fake comment on my name while seraching my name on google. This is not written by me and i am unable to delete it, so i have also tried contacting the hotel, calling mmt customer care but nothing is working. I want this comment to be deleted.Booking Id: NH[protected]

-Spoke to MMT customer care, raised a complaint. They told be they are not responsible.
-Spoke to hotel owner. He told me MMT is responsible.
-Spoke to Hotel and MMT mediator. He said he escalated the issue and cant to anything.
-Now i have also deactivated my MMT account.

Hi Team,

I booked a round trip flight for my parents from Gorakhpur to New Delhi. I tried to cancel the return flight from Delhi to GKP through a Goibibo agent, but got a response that the flight is already canceled. Firstly, we did not cancel the flight and now the concern is where is our refund? We are not sure which account is used for the refund. I tried several times to contact you but no luck.
Please find the details below:

Date of flight: Dec 14, 2020
PNR: CE3S8N
Booking ID: GOFLDMTMOB146BB[protected]

Call me at [protected]

Regards,
Karan Syal

I had made bookings in the month of March from Chennai to Washington Dulles. The flight got cancelled due to the pandemic. I requested for a refund, as my flights were canceled. The status of the refund still shows as Refund process delayed expect refund by 05 dec - 25 dec. I have been getting the same information for the past 4 months with the different date as refund date. I have been calling the customer support and has been on at least 50 calls trying to explain the situation and no luck. MakemyTrip has changed its customer service model and now I can't even call a phone number to talk to their agents anymore. I have exhausted all my options to get the refund, hence using this channel.

Qatar airways confirmed that they initiated the refund from their side. So I am not sure why this is taking more than 9 months to refund.

NN[protected]
NN[protected]
I have cancelled the above mentioned tickets on 4th and 5th may of this year 2020
i have seen the refund of all the trips are already processed except one trip which comes under the booking ID NN[protected]
I have cancelled these tickets under the terms given during the time of booking these tickets
I'm expecting the refund of all the trips as per the terms given while the the time i booked these tickets
my new contact number is +91 [protected]
i want all the cancelled tickets to be refunded as per the terms while at booking the tickets

Booking ID NH[protected]. Please delete it immediately

My ticket was canceled during covid and i am trying to use that for my travel from last two time. There is no customer support details and i tried 5-6 days every time to make my booking but I couldn’t and had to book tickets of my own. Looks like i will never be able to use it. They (MMT) agents response close to last day of my journey when the fare is almost double. It never make sense to book a ticket worth 5000 at a price of 10000. They are just fooling around.

I had booked tickets dubai to India and retrun before covid-19 situation. Due to covid-19 booking id "NN[protected]" was cancelled by airlines which is eligible for full refund and booking id "NN[protected]" which I cancelled. Both tickets are not refunded and they put a message on my portal saying that they issued a credit vouchers and I can use it for next booking. When I tried to book new trip, I couldn't see any voucher or any option using it. I tried all the ways to connect the customer executive, but diverting to different departments and result nothing.

Still struggling to get my refund.
More than a year and half since my Jet Airways flight got cancelled. I have not yet received my refund and I have still not received my refund nor any updates or support from Makemytrip or Jet Airways.
I have reached out to Jet Airways as well but they ask me to reach out to the vendor instead and also no support from Makemytrip team as well.

My mycash has not been transferred to bank i paid via google pay now i didn't recieve the amount kindly process fast my reg fone numer with mmt is [protected]

As per attached email the airline is giving me full refund however your team is not giving any single refund. I raised a request on 9th Dec 2020 to make my trip however they said I will get my money back but on 10th Dec I received an email saying refund amount is 0 please check both email and assist as soon as possible.

Regards,
Rahul Jangam
[protected]

We booked 2 tickets from make my trip on 8th of april (goair airlines)with the price of 6675/- which was cancelled on lockdown they said our money is safe using pnr we can travel on further dates so after six months due to family health reasons we rescheduled both the tickets on 21st of november(goair airlies) through make my trip
With the additional cost 6500/- but before 4 days of the departure the flight was cancelled and i didn't have reschedule option on 21st of November so i raised the request of credit shell or refund the total amount paid by me was 13175/- but they initiated 5976/- refund.
I called make my trip customer care agent
Mrs.srimoyee told that i cancelled the ticket so we wont refund or airlines wont refund the money or give credit shell
She spoke rudely as if we were idiots and she even cut the call in between 2 times
I was a frequent customer of make my trip as my family nearly book 20 -30 tickets every year this is the service they provide to the loyal customer they say go ask airlines and the goair airlines is full of [censored] they doesnt even pick the call from customer for more than a hour i waited
They try to loot in even nationwide lockdown time.
Never use make my trip and go air airlines.
Mmake my trip Agents are rude
Goair airlines doesnt give a damn about their customer
At last only customers have to pay the price of all.
I recommend not to book through make my trip and never travel with goair airlines.

In covid-19 time airline cancelled the flight. received refund amount to MMT wallet. i transferred money to bank account from wallet. in website showing transferred to bank but i didn't received money to bank account. attaching screenshot. PNR: SGDFHS

I booked two deluxe room at AM hotel kollection panchmarhi for 2 adult and two children each but I got the voucher for 1 adult and 1 child per room. tried to call mmt but it is sending me back to web page or app.
tried to complai through mail, waiting for reply.
date of booking - 10/12/2020
booking dates for hotel - 14 dec to 16 dec.
PNR - [protected]
BOOKING ID - NH[protected]

Indigo cancelled flight on dec 02nd 2020 from Delhi to chennai (PNR MRGQPR) and refunded amount to MakeMyTrip on 13th Nov. However I have not received any credit to my account. It very difficult in touch with MMT customer care or through any email. All emails are getting bounced.

Please help to get the amount back, I have attached the confirmation received from Indigo Airlines.

I have booked my AirTickets through makemytrip for GoAir flight. Due to the pandemic issues the flight was cancelled and my amount was refunded by GoAir. But after a week also I didnt get my amount back and its still with Makemytrhip. I am not getting any updates on my ticket also.
Dont know what to do.
Kindly help

Dear Sir/Madam,

​I have not yet received refund for the Booking ID - NF[protected], flight cancelled due to covid
requesting your help pl.

With Best Regards

Ramesh Kukkillaya
[protected]

I have got the refund in wallet. I saw option to transfer wallet money in source.
I transferred on 27th Nov but still have not got amount back in my account.
Can you please check & let me know when will I get the refund.