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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 165

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Would like a full refund for my flight which could not be operated due to COVID-19. I have already mailed you before but did not receive any refund yet. I would like you to fasten the process as I need the money as soon as possible. Below are my flight details and I have also attached my flight ticket.

Traveller- Ms Avishikta dey

PNR- JBFHZ3

Flight number- UK-821( Maa to IXZ)
UK-778(IXZ...
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Website:www.makemytrip.com

Makemytrip hasn't processed refund from almost 1.5 months even after airlines has provided refund. I have been following with Makemytrip every alternative day and timelines provided by them was never honored. I should have made atleast 20 -25 calls everytime improper response. Certain times it has become so bad that customer support executives act as goons on call.

Please help me to get my refund back as it is pending from...
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K
Karanmutneja
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Refund for cancelled booking

Hi,

My flight was on 3rd April 2020 from Back Dubai to Delhi, but due to Covid issue we cancelled the booking.

We booked flights from (MakeMyTrip) MMT.
On 20 October Airline( Air India Express) credited my complete refund to MMT.
Regarding this we didn’t received any intimation.

MMT despite of returning our money back stated on portal that this money has been credited as a Credit...
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I Booked tickets for a round trip between Bangalore and Mumbai for self and family before pandemic lockdown in the MakeMyTrip portal. Onward journey date was 17 May 2020 and return journey date was on 23 May 2020. Due to lockdown all flights were cancelled and the refund was supposed to be in credit shell as per the Govt. of India and can be used before 31 March 2021.
Booking amount was 21715 rupees for both onward [ GoAir ] and return...
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D
diptikhajanchi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded amount

Address:Opp oswal bhawan,jawahar chowk, Appapura.

We had booked tickets to Japan from Delhi to attend the Tokyo Olympics. Due to the pandemic the trip was cancelled and so was the flight. After speaking to an executive we cancelled our flight and received a message stating that the full amount of Rs 94956 would be refunded. However the amount refunded was only approx Rs. 1276/-. The booking was done from the make my trip ID of my husband Dr Deepak Kothari. In spite of repeated calls to MMT...
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E
exon international
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Payment deducted without booking

Dear sir

Today I tried to book following flight ticket using make my trip android app

Email ID. [protected]@gmail.com

Date of journey 08.11.2020

Origin: mumbai

Destination: Indore

Departure time: 10.10

Arrival time: 11.30

Flight Air India AI707

Name of the passenger. Mohammed Shameer Bashiyar
br...
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Sir, This is regarding booking id in makemytrip NF[protected] . It comprises of two flights Chennai to coimbatore and Coimbatore to chennai. The flight form coimbatore to chennai was cancelled due to covid and kept in credit shell by Indigo. But later due to government regulations they refunded the amount to Makemytrip on July 16th. I am unable to claim refund from Makemytrip as they have given no option there in their website. I am unable...
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Booking # - NF[protected] - refund amount not showing in My Wallet, although I got a sms.

please advise....
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O
Opendra Kaul
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Refund of Payment

All relevant details mentioned in the below e-mail chain which has gone unnoticed for 5 months now ... No way to reach a human at the contact centre, no response to e-mails ... Only way is a useless Chat-Bot which isnt enabled with any AI to address the query or fetch relevant answers to the complaint ... Despite MMT supervisor confirming on e-mail that refund will be processed in 21 days, nothing has been settled till date.

[protected][protected][protected][protected][protected][protected]br...
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Address:Kondapur, Hyderabad, 500084
Website:MakeMyTrip

Hi Team,

I had booked a flight on 29th February 2020 from Hyderabad to Berlin, with PNR: H6DBL and E-Ticket No.: 098-[protected], to travel on 10th April 2020.

However, due to Covid19 situation, International Travel got restricted and my Visa also expired. So, I'm not in a position to travel now. Also I don't know when my Visa can be renewed, as you might know Germany still has travel restrictions for Indian...
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I Had Booked International Fligh From Bangalore -- Dubai -- Amsterdam.
Due To Lockdown, My Flight Was Cancelled.

My Booking Amout Was ₹ 58640
After 4 Months I Got A Refund Of 38042.
I Checked With Emirates And They Said They Have Refunded Entire Amount. No Cancellation Is Being Charged.

I Am Unable To Get In Touch With Any MMT Executive For Last 5 Months....
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A
anurag19786
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Refund amount-NF28163261171808

Address:make my trip gurugram

Hello m complaning about flight refund amount till date i didn't get my refund back, bank executives told me that it's getting delay by only yr side, neither yours executive are working...nor you resolved problem by online services....
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I
ishneetwalia
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Flight refund scam/ fraud

I had booked a flight through MMT for the 15th of April, 2020 from Mumbai to Chandigarh. The booking ID is NF[protected]. After several requests and waiting for such a long time. MMT finally refunded the money but not to the source the payment was made through but in their wallet. I feel cheated as the money should have been refunded to me and not added in the wallet as i am bound to use it even if i don't want to use it. And in these...
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Today AirAsia confirmed me that they have refunded Rs 10320 to MMT.
Hence, request to credit the same to my account....
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Address:Vadodara

Dear Sir/ Madam,

I had book 2 seats from Vadodara to Pune for 1st Nov.
First thing Bus got delayed 1 hrs

Second thing The bus operator (Falcon Travel bus Number:GJ03BW9918 has not completed the trip.

He has dropped to all passangers on Gujarat Maharashtra Border (Mid way and mid night) instead of Pune and even not did any alternative arrangements to reach desired destination.
br...
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Makemytrip has not refunded the money for canceled trip even after 5 months even though they received the refund from Go Air airlines 5 months back.
I spoke to airline representative and they even gave me the transaction number for the refund. Makemy trip not only never gave me the money but also does not have any platform to raise this complaint. They only have a automated chatbot which is useless. Customer care number also does...
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J
J K The Voice
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Refund not credit in account

I have a cancellation of flight booking with ID no NF[protected]. The cancellation amount was credit in my wallet. I have transferred this amount in my Bank account on dated 23/10/20. Now this amount is not credit in my Bank account but debit from my wallet account. Plz take up this matter and provide solutions as soon as possible..
Regards...
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A
ashishgupta3031
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Regarding Flight Refunding

Address:C/o Ashish Gupta plot no.09,Whispering Meadows,39,Anna Nedunchalai, Kandanchavadi,VTC:Perungudi

I have booked the flights on 8th March 2020 for journey on 16th April 2020 with Make My trip for flying with Indigo airline from Chennai to Nagpur and Nagpur to Chennai having PNR No.AFLV9C (Booking ID - NF[protected]) & IHJL4M (Booking ID - NF[protected]) respectively but due to lockdown all flights got cancelled and the government issue guidelines to airlines to refund money without any deduction.
I got information from Indigo...
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A
Adilzoyasofia
from Powai, Maharashtra
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Refund not reflecting in credit card

I have transferred the refunded amount for my cancelled flight (PNR: LW59GX) to the original payment mode, but it is still not reflecting in my credit card statement.
I have spoken with the bank, they have informed that no amount received from make my trip as yet.

Please check and update with the status at the earliest.

PNR. : LW59GX
Booking ID : NF[protected]

Adil Siddiqui ([protected])...
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Hello Team,

I tried a book a flight on Makemytrip today i.e; 30th October 2020 from Bengaluru to Rajahmundry, but my amount got debited and I did not receive any booking details nor showing in the pending requests. I tried reaching out on customer care number, but it is a pathetic service as call doesn't get connected to anybody even after hours of wait.

Details of the Booking done are below:
Bank Name:...
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