MakeMyTrip India Complaints & Reviews

I was issued a refund against my booking in July for my hotel booking. However I never really got the amount in my card. After following up multiple times with them there has been no resolution.
Their email ID is not working.
Chat-bot is unable to resolve any issues.
Their call operators keep you on hold for 15 minutes and then cut the call. This has happened twice.

Booking Number : NH[protected]...

My Oneway Flight from AMD to LKO (NF[protected]) is cancelled due to lockdown imposed by honourable Indian Government. All travel partner has refunded full amount including their convenience fees. Why make trip has charged Rs 280 convenience fees? In such situations, when Airline cancels booking then full amount should be refunded to customer. Make my trip want to earn in such conditions that is not acceptable at all. I am raising this...

Make MyTrip Trip ID # NL[protected]

I opted for the Europe Travel package with MakeMy trip in November 2019 with travel date in April 2020 and paid 1, 36, 886 INR for the booking.
Because of Pandemic, the travel was cancelled by the government across the globe and eventually by trip too was cancelled.

So I opted to get the trip cancelled completely, instead of date change due the uncertainty because...

I haven't received refund in my account earlier it was showing in my walleT ànd I got mail from mmt that your refund is reviewed but not received yet.
My booking I'd is NF[protected]...

I had book tickets from mumbai to Chicago and covid 19 occured and flights got canceled.. I had a talk with airlines and they initiated refund.. Make my trips app says the refund shld reflect from 11 November to 13 November. Today is 19th November and still refund is not reflected in my account. The customer service is also not in contact.. I have requested through web forms too and call too neither way Im contacted need help...

Against Makemytrip booking ID - NN[protected], I booked air ticket for Delhi - Perth - Delhi of Thai Airways on 22nd Feb. 2020. Thai Airways issued PNR no. SQ84WC. The same ticket was cancelled due to COVID 19 on 19th March 2020. But ticket amount not refunded till date.

In the last update, through "My Trip", It informed that my refund application (5529303 for 217-[protected] of dated 3rd May 2020) is still pending...

Dear *Customer*,

Please refer to the information about your *Flight* booking at MakeMyTrip.

This is to confirm that we have received a cancellation request for MakeMyTrip Booking ID NF[protected]. The refund is subjected to airline approval as per their policy. Our team will coordinate with the airline to file a refund. Once the request is successfully approved by the Airline, we will process the refund in...

I had transferred my wallet balance of Rs.8268/- in my original payment source, but till date it has not been credited to my Bank account.

Multiple followup's have been done but no one is replaying. there is no contact number to whom i can speak. Hence writing here....

Hi every one,
My case was to Delete my MMT account because i can see my account was using by others .Even i changed the password of my login but also my account is getting logged in by my old password. So
i tried calling MMT customer care but the Automated voice said, Due to covid please use the MMT web site for your query and bookings. There i went to chat support but also same repeated worthless bot gave the same repeated...

I tried to rebook tickets from Bengaluru to Kolkata on Oct 21, 2020 by changing the date to 25th Oct, 2020. I was charged with 575/-. Payment was successful, money got deducted but booking didn't happen. I've attached a message which I got it from makemytrip India saying that they will refund me 575/- within 3-12 days, but its been 27 days they didn't refund my money. After second attempt of payment I booked my ticket.

Please...

I booked a flight through make my trip on dated 30th April 2020, flight got cancelled due to lock down. Indigo refunded the Amount, But the amount kept on hold in Make my trip wallet cash without transfer to Account....

I have booked my Thailand trip flights by MMT on December 19 for traveling on dated 24 march 2020. My DELHI to Bangkok flight was belongs to NOk Scoot airlines, which cancelled its flight on 28 Feb and committed for full refund, even MMT also committed for refund (after deduction of convenience fee and taxes) of rupees 17797 and send me mail for refund is in process but I didn't receive my refund even after 1 month later amount start reflecting...

I booked my travel thru MMT in 2019 for Jet Airways Delhi London.
PNR QJEZYH
The flight got cancelled because of Jet bankruptcy and we were forced to book ticket on other Airline. Now after more than a year we have not received the refund and no update that when we will get our refund....

I want to draw your kind attention that go airlines ltd. had issued a credit note amounting to Rs.7200/-, the mail is forwarded to you for your ready reference, issued on 21.09.2020 but still now I have not received the amount from the makemytrip.com. They are not paying the money after repeated mail from my end. I would, therefore, request you kindly take necessary action against makemytrip.com, so that I can get the money at the earliest....

Dear Sir,
I want to draw your kind attention that GO AIRLINES LIMITED had issued a credit note amounting to Rs.7200/-, the mail is forwarded to you for your ready reference, issued on 21.09.2020 but still now I have not received the amount from the MAKE MY TRIP. COM. They are not paying the money after repeated mail from my end. I would, therefore, request you kindly take necessary action against MAKE MY TRIP. COM, so that I can...

My refund was promised to be reflected on my bank acc by 8th nov. airline has already refunded to MMT on 29th of Oct. Still I did not received the amount from MMT. Since long I am trying to talk to a customer care executive but no proper contact details is provide. No one from mmt is talking to me. This is not at all a good way of serving a customer. Someone from mmt has to talk to me about my concern ASAP.
My phone number [protected]...

Sir,
I had booked ticket from Bengaluru to Delhi Under PNR no CESNKV through make my Trip reference no NF[protected] which got cancelled due to covid 19 Airlines is Indigo, I am perusing with "Make my trip" since last three months for refund of my Tickets but they are telling that airlines are not cooperating. I have faced a lot of mental trauma & tension I request your good self to get me the refund of my Tickets.br...

I was trying to book flight ticket yesterday from Prayagraj to Raipur. My SBI account was debited for Rupees 3435/- on 12.11.2020 with transaction no.[protected]IGAJVEYKV2 but booking failed due to server error. Please reverse the amount to my bank account.

Abhinav Srivastava...

Dear Team

I have received gift card from my organization. this Gift card Validity is 11.11.2020, due to COVID I am not travel till date, we need to renew this vouchers for next six month, Value is 15000 INR. Please help & arrange my vouchers validity for next six month.

Darshan Ashar
[protected]...

Dear Make My Trip,

With reference to above Booking ID: NF[protected] we had booked the Ticket on 02.02.2020 for your information.

According to your demand of Rs. 6721.00 at the time of booking, we had paid full amount.
We had received the Credit Voucher of Rs. 6228.00 after you had deducted Rs. 493.00 which we are unaware of.

According to the information we got, Credit Voucher can be...