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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 167

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M
Manav Chandra Singh
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Related to refund

Address:Make my trip

Hello
My self manav Chandra singh, I tried to call Mmt but they didn’t respond my calls,
I received my refund from Mmt on 23rd of oct, and then after 2min it deducted from my wallet,
Kindly refund my money 5850 to my wallet so I can book another booking.
Resolve my issue as soon as possible
Thank you....
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D
Dharam Veer Sing
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Refund Issue

My refund of flight from Ahmedabad to Delhi which is already refunded by go air lines however it's showing on makemytrip app that there is no refund for this flight.

Kindly do the needful on priority and refund the amount as soon as possible.

PNR Number is K4TMNF...
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Address:India

Cancellation request for MakeMyTrip Booking ID NN[protected] on 6 March 2020

process amount of INR 93340 within 3 working days was assured but never received....
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Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

My flight from Delhi to Kolkata was cancelled for which they issued full refund back to Makemytrip. MMT did not inform me of any change neither did they refund me the money. This is happening for the second time....
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Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

I have tried to book a hotel on 17th Oct, 2020 through MakeMyTrip mobile app. I have selected Hotel De Nada, Malviya Nagar, Jaipur. Once hotel preferences selected and processed for payment. While processing payment via Netbanking, session timed out, however payment deducted from bank account. Then I called to Hotel De Nada to confirm booking, but they denied that there was no booking is showing at their system. I have tried to find out and...
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R
RISHABH SACHAN
from Kanakapura, Karnataka
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Holiday package Refund related

Hi Team,

I have booked one holiday package with MMT for phuket. Now due to covid the travel is not allowed and goair cancelled the flight itself.

They are not refunding the money....
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A
Anshuman Tripathy
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Gift Card issue

I have gifted a Makemytrip gift card to my relative and after that the Lockdown happened due to pandemic. Then I approached MMT team to extend the validity and they replied saying once the validity about to expire, they will increase it. I purchased the gift card in Nov 2019 with a 1 year validity. I sent mail for extension in May 2020 and they replied saying contact in Oct 2020. Now I am contacting them no reply from them. I feel now as...
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N
Noah pandya
from Powai, Maharashtra
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Refund issue

Address:GURUGRAM, HARYANA
Website:www.makemytrip.com

Passenger name : Nasib pandya
contact no: [protected]
Booking ID - NF[protected]

Its been almost over two month since my flight got cancelled by air lines and i still have not received my refund.

I have booked an air India flight through MMT on 19th of august from Dharamshala to chandigardh. the flight got cancelled due to bad weather. as i got stuck in a bad situation i had to raise priority...
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I have booked a couple of tickets in Make my trip because of the covid 19 pandemic the trip was cancelled but stil i didn't get my refund.herewith i have attached my booked details.

FYI in my MMT app this trip showing as completed....
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S
Sowmya Yeshaswi
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Refund not initiated since june

I had placed a request for cancellation of my tickets and a refund for the same due to pandemic and travel restrictions imposed to Singapore from India. I have also spoken to the airlines and they informed that the refund was already credited to make my trip. Unfortunately I don’t receive any response from MMT despite of many msgs and calls. Kindly let me know the status of my refund....
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L
Lathasaravanan84
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Ticket not confirmed but amount deducted

Address:[email protected]

I tried booking tickets for 2 times via make my trip for an emergency situation from Sharjah to Trivandrum. But both the two times my account has been debited with out confirming the ticket.. Still now I didn't get my refund amount...Do you think it is fair that your agency is holding my money for the last 4 days for a payment failure... Most of the online agencies will revert back the money in case of payment failure...But MakeMyTrip is...
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I am having very hard time with this MMT cancellation. I booked a hotel stay at Kabbe Holidays, Coorg on 16th Oct 2020 and as soon as I completed the booking, I received a call from the hotel stating they are closed due to Covid and heavy rain. They also mentioned that they have already informed MMT not to take any booking but it was still not reflected in the site.
After hearing this, I cancelled the booking as per the hotel's request...
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A
Ali Kamal
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Refund for flight cancel

Dear sir
my ticket was cancelled by vistara customer care on 19/09/20 due to rescheduled your connecting flight,
The customer care person was told that the refund will credited within 6 to 10 working days. But refund is not credited yet.
Please provide the refund status as soon as possible.

ticket pdf attached for your Reference.

Thanking you...
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Address:BAUG KAMANI KURLA

Flight is cancel during the covid 19 hence i request for refund, flight is refunded amount RS7857 in this amount make my trip only proceed 349 RS to my account only and portal is showing proceed RS7857 RS to my account refund amount when i send email about refund they did't reply and chat is to horrible he is only told check with portal and portal not provided all information.
My booking ID :- NF[protected]...
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M
Mathiyavarnam Murugaiya Thevar
from Tiruchirappalli, Tamil Nadu
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Non Refund of Airfare after suspension of Flights due to Covid-19

Booking ID – NN[protected]
Date of Booking: 15-Jan-2020
Round Trip Flight: Bengaluru-Luxembourg-Bengaluru
Onward Journey Departure date from Bengaluru: 27-Apr-2020
Return Journey Departure date from Luxembourg: 26-May-2020
Total Amount Paid INR: 1, 33, 002 (Rupees One Lakh Thirty Three Thousand and Two only)
(MMT Wallet Credit adjusted Rs. 3, 416 and Through ICICI Bank Credit Card ₹ 1, 29, 586)br...
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S
Sneha Dedhia
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Refund of the air ticket fare

I had booked my tickets through make my trip on 16th october. made my payments by gpay. my amount has been debited but the tickets has not been issued. i am facing a lot of trouble. please help me asap...
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D
Darshan Tampi
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Withholding refund

Address:Delhi , India

Pnr : qezkkt and xmj13a ( capitals uppercase )

both refunds are being held by make my trip and not giving it to me...
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Address:mumbai

A. FLIGHT AND PASSENGER DETAILS
Passenger Name : Devansh Rathi
PNR : ETN5Q3
E-Ticket No : 016-[protected]
Booking ID : NN[protected]
Date : 20th March 2020, Friday.
Route : CHICAGO (O' HARE INTL) TO MUMBAI
Time : 20h 57m
Airlines : United Airlines UA-4531. Chicago (O’Hare Intl) to Toronto
United Airlines UA-8414 – Toronto to Mumbai

B. CANCELLATION REQUEST...
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R
ravin67
from Bengaluru, Karnataka
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Refund for flight cancelation

I had canceled two booking Id 1) NF[protected] PNR# QGN3JC and 2)

NF[protected] PNR for flight FPBBPE Rekha Aarohi under doubleblack booking. However, MMT refused to provide 100% refund under the name of force majeure. Finally, I personally spoke to Indigo who agreed to put Rs 6000 each for above two bookings under credit shell. They further refunded teh amoun to make my trip on below transations
transaction[protected]...
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Booking number - NF[protected]

I have booked a flight from mmt for goa to delhi(10th dec). The total booking amount is ₹11, 108. But the money got deducted twice from my bank account.

Please resolve this issue ASAP. And please refund one extra transaction(₹11, 1108) that happened.

Attaching the bank statement below....
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