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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India Phone Numbers

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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 168

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S
saurab68
from Powai, Maharashtra
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Refund was not received even after 14days

Address:B21, Sector 52, Noida

While rescheduling the flight I made the payment to MMT. I received the message stating
"Dear SAURABH KUMAR,
Unfortunately, your rescheduling of flight booking NF[protected] from Delhi to
Patna has failed after successful payment. This happens at times because of a temporary tech failure.

We have initiated a refund of Rs *4954.0 to your account which will take 3-12 days to appear in your account....
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A
anutri
from Powai, Maharashtra
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Refund not recieved from MMT PNR: HJU4KW

I have tried to contact MMT from customer care number and mail but the are not responsive at all, One month back I got a mail from MMT and they assured That I would get my refund still its pending.
after calling indigo I came to know that the refund request is not even initiated from MMT at all.

I have not received any refund yet. I called Indigo customer care. They are ready to initiate the refund but I am not sure...
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A
Ak Indian
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Refund amount pending

I had 2 bookings from MMT for the month of April 2020. Indigo airlines already refunded the money to MMT on 2nd October 2020. Still MMT has not refunded the money nor replying to me. Boycott MMT...
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S
Sreekumar Roy
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Only 25% of my refund amount credited,

Address:gurgaon

Only 25% of my refund amount credited, i have booked ticket from kolkata to siliguri on 10/8/2020 i selected 18th but it changed to 10th of october and when I cancelled in spite of getting full amount from airlines they are reluctant to pay me back...
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M
mamathashriyan
from Powai, Maharashtra
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Refund status of make my trip booking

Flight booking of NF[protected]
As per your message my refund amount of Rs. 24000 was supposed to have been credited to my credit card account. but my account is not showing any credit. kindly let me know status of the same

Mamata Shriyan
[protected]
[protected]@gmail.com...
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I booked my airline ticket using a payment gateway Google pay and MakeMyTrip the amount got deducted from my bank account but the ticket has not been booked and I have not received the confirmation
I contacted the airline whether my ticket has been booked or not they said no ticket has been booked
I tried to contact to MakeMyTrip using there customer care number but no contact has been made as their customer care number is...
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Website:Makemytrip.com

I have booked ticket from mmt of indigo airlines in may and then airlines cancel the flight after that I got refund amount in mmt my cash. And they had the option to transfer the amount to bank account so I click on the transfer options and I showed that amount will be transfer to bank in 3 to 7 working days. But it has been more than 7 days I didn't receive the refund amount and in app of mmt it shows amount have been transferred...
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I have been requesting MMT to refund my ticket amount for last 3-4 months since lockdown started but they are not responding to even single email

Few week back they Issued voucher which I never requested as i don't have VALID VISA and any future plans of travel in future

They are not even picking up customer call

Request you to please assist in getting my refund as i don't require any voucher...
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A
ajit singh panesar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want money refund instead of credit voucher

Address:MAke my trip

My flight was cancel by airline . they return my money to MMT but they didn't gave mr money back to my account they are giving me credit vouher which is not useful for me because in future I would not travel to air so please refund my amount so I use it for another
my PNR ZCDYTQ
PLEASE RETURN MY MONEY AS SOON AS POSSIBLE...
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A
ajit singh panesar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on cancelation

Address:i place it from online site

Hi sir on 30 sep 2020 my ticket was cancel by airline ( go air ) . which person told me about my cancellation HE inisint refund MY AMOUNT to make my trip . its 15 days after when make my trip gave me credit voucher for my future .I didnt need any voucher so please refund me my amount of 10583.
my pnr is ZCDYTQ
MY MOBILE NUMBER IS [protected]...
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I had booked a flight Date :11 sep for MUMBAI TO GOA ((PNR: J9ZUJC) on Flight SG488) on 3rd Sept, the flight had been cancelled by the airlines company.
I mailed the airline company regarding the refund, as they confirmed that the amt has been refunded back to MAKE MY TRIP.
I received a message from MMT as the amt of 2980 shall be refunded back through google pay on 11sep.
Till date I haven't received the amount and when...
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I had booked a hotel stay via MMT (booking id: NH[protected]. However, could not travel due to lockdown implementation. MMT support team assured me that I would be able to change my travel dates once lockdown is lifted. Now the app is not allowing to change dates and showing the booking in completed stay section nor I am able to reach customer support team. The self-serve link and chat bots are not helping with my change date request....
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Address:Makemytrip,Delhi

Dear Sir/Madam,
A.My flights (for two people) were cancelled by Indigo airlines and goair airlines for return journey from Mumbai to Bagdogra twice as follows,
1.Indigo under PNR DMHKRX (6E205)on 30th april 2020 from Mumbai to Bagdogra
2.Goair under PNR D4RYRS (G8-154/323) on 10th may 2020 from bagdogra to Mumbai

The above flights were cancelled by airline, and hence were shifted to october dates as follows,...
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A
A_nupam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My flight ticket cancel after total refund amount.

Address:GURGAOA

Sir,
I am Girish Chand Sharma. My Journey from DEL TO PNQ dt. 12.04.2020.
throught AIR INDIA AI-851. My PNR No.is JPF3W and E-TICKET No.[protected]. All Passenger Name is 1. Girish Chand Sharma 2. Gayatri Sharma 3. Subham Sharma and 4. Aman Sharma.

PLEASE MY TICKET AMOUNT REFUND AFTER TICKET CANCELLATION.

REGARD
Girish chand sharma
PH. [protected]
Email_ID [protected]@gmail.com...
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Having failed to get in touch with makemytrip by mel or over phone, I am trying to reach them through this portal. We are holding international tickets bearing makemytrip ref no. NN[protected] which could not be used due to COVID. We would now like to reschedule our flt for travel in Dec 2020 & hence it is important to reach Makemytrip....
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V
Vivek11185
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Amount debited without booking

Dear Sir

I have tried four times to book my flight tickets on 10th and 11th October'20 but unfortunately my amount been debited from my Bajaj card but booking not processed. Since then tried every way of contacting like toll free number, mail, self help through application and even visited CG road, Ahmedabad branch (which is closed now) but unable to get information.

Please assist and guide for refund....
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J
Jagdishwar_Mankala
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Not received refund for rescheduled flight

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

We did a booking for a flight from Bangalore to Raipur with Booking Id : NF[protected] and PNR No: PLZMGG. We have rescheduled the flight from 6th August to 12th August and due to price difference we are supposed to get refund of around 6000 + Rupees.

We have already talked to airline people and they said that refund is already given to MMT. We have raised 3 requests tickets in MMT from past 2 months which are not addressed...
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I had booked jet airways flight through MakeMyTrip which was cancelled.
Now it's been 1 year but I have not received my money yet.
Please help me to get my money back asap.

Thank you....
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C
ChandraRanjan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

On Failure of Transaction Payment Deducted

Dear Team,

I made a booking dated[protected]. During this 2 transactions failed but the amount has been deducted (Rs 25987 +25987 = 51974)Please help for the same. Also his complaint form is not work and when calling on support number this is referring to online form only. When writing to

Name : Chandra Ranjan
Login ID : [protected]

Regards,
Chandra Ranjan
Mobile No...
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M
manishalifespaces
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Ticket dates

Respected Officer

I just booked ticket 30 minutes ago through make my trip. Since then I am trying to reach customer care to inform error done in booking and change ticket date.

I had typed date of 6th December and ticket got booked of 27th nov

Pnr number R6E57P

Mumbai to kolkata.

Request you not to charge fees and change the date from 25th November to 6th December...
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