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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India reviews & complaints page 27

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R
Rbsp
Nov 20, 2022
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Unable to delete online review

Address:Make My Trip

I have submitted an online review on Make My Trip and would like to redact the same owing to privacy concerns.

This option is not available on both website and application of Make My Trip . When I tried to reach their customer care, the automated call gave no such options to delete such reviews....
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R
Rajasekar@#$
Nov 19, 2022
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Not Refunding my Flight ticket amount

I raised a request to change my date of flight but none them had replied from my emails and calls. After i said to cancel my Flight for that request also they didnt reply and finally i got email says ur flight cancellation request is done and flight cancelled.
The refund they are not processing....
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J
Jayesh Narnolia
from Pune, Maharashtra
Nov 17, 2022
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Hotel refused to confirm booking

I have made booking via make my trip for one of my guest in Mumbai for hotel stay

Hotel Name, : Hotel Regal PALACE
Booking ID : (NH[protected])
Date 16.11.22 to 18.11.22

However Hotel Manager refused to provide accommodation and asking extra money to confirm booking

Now when I raised complain to make my trip, hotel manager lying that I have asked for couple accommodation without...
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N
Niteshoo7
from Pune, Maharashtra
Nov 17, 2022
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Mmt ICICI credit card amount not added in mmt wallet

It had been more than 8 months and every time I get the response that the amount had been credited to the email: [protected]@ymail.com and phone: [protected] linked to the card but I can't see the same in mmt wallet. Bank told me to reach the customer care but whenever I try calling customer care and enter the 6 digit card no then call gets disconnected. Please see to it and do the needful. For more information kindly call me directly on the...
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I booked a flight from Delhi to Lucknow for the 19th of November. The ticket amount got debited from my account and credited to Makemytrip. The details are given below:

Dated: 16 Nov 2022

Amount: 3, 361.00

Debited to:[protected]CCAMakeMyTripIndiaPr

Reference Number[protected]

Please help!...
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Y
Yashvardhan79
from Vapi, Gujarat
Nov 15, 2022
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Refund not credited in bank

I had booked tickets on 19th Aug, 2022 and paid Rs. 68926 and due to some reason one side Flight was cancelled by Airline. so i was suppose to receive the refund of Rs. 33290.
Makemytrip Transfered my Money to Their MMT wallet on 25th aug, 2022 and on the same day i made a request to transfer the money to my bank account.
till date i have not received any from MMT in my Bank account.
i have been mailing them and calling...
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V
Vish Gupta
from Delhi, Delhi
Nov 15, 2022
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Refund does not receive > 7 day

Address:[email protected]

HI theri, i had book my bus ticket with MMT but i found my bus was cancel by operator & alternative resolution is not workable for me. I had raised refund request on 8th Nov but till date my refund not receive

Bus Booking id NU[protected]...
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J
Johnjr799
Nov 14, 2022
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Delete multiple accounts

Hi, With my 2 mobile number and 2 email Id there are 4 different accounts created. I want to delete my all Makemytrip accounts which is related to these emails and numbers .

email id : [protected]@gmail.com
email id : v.[protected]@gmail.com
mob : [protected]
mob : [protected]...
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D
dnyaneshwar76
from Chandrapur, Maharashtra
Nov 14, 2022
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Bus Cancellation

Dear MT Team
for dated 13th Nov-22 I book my bus ticket through mmt for travels from Ujjain to Nagpur, on 7:00 pm & book the bus of Dashmesh Travels .
But when we reported to 6:30 pm at Baba Travels Near Bus stad Ujjain, your operator told us that, the scheduled bus of Dashmesh Travels was cancelled, and you will get refund through MMT. Now if you wish to go to Nagpur, then you have to pay additional charges. So due to urgency,...
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S
SivaMMT
from Mysore, Karnataka
Nov 12, 2022
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Unable to use wallet money in ICICI - Make my trip VISA credit card

Address:Makemytrip India, Gurugram

I am using ICICI - Make my trip VISA credit card. I am Unable to use wallet money "my cash" for booking train tickets. I have called the customer care executive many times, but the same calls are getting cut after entering the card details as per their advice. Please advice me about how to use the ICICI-Make my trip VISA credit card wallet money "my cash" for booking train tickets....
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T
Tisson K.Tom
Nov 12, 2022
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Delay in Tourist Visa

Address:Bangalore

I have applied for two tourist eVisas on 3rd of Nov and MMT had not submitted it to the embassy until 9th of Nov. It was mentioned in the website that file would be submitted on 4th of Nov. However, when i checked the file status in Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) portal it shows the application status as "Active" on 10th.

I have been contacting MMT since 10th Nov for a copy of my...
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A
Atshara Sri
Nov 12, 2022
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MMT holding refund without reason

Indigo has processed my refund without deductions (screenshot attached) but MakeMyTrip has not yet processed it to me. It has been almost 30 days....
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A
Atshara Sri
Nov 12, 2022
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Flight refund held back without reason

Indigo has processed my refund without deductions (see attachment) but MakeMyTrip has not yet processed it to me. It has been almost 30 days.

There’s no response from customer service also....
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B
BVs Nation
Nov 12, 2022
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Delete my account linked with mobile no 9766666588

Hi,

Please delete the account linked to [protected] as i want to link this number to another MMT account....
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J
johncf
Nov 11, 2022
Dec 3, 2022
This thread was updated on Dec 3, 2022
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No option to delete my account

I can't find an option to delete my account.

For context: I decided to delete my account after the following events:

- I had changed my phone number years ago and lost access to it. But to change the registered phone number in MMT, I need access to the old number. (Of course, I still have access to my registered email address, but that's not enough.)
- I made a booking from this account after logging in...
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C
CA Saurabh
Nov 10, 2022
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Deletion of Make My Trip account

Dear MMT Team, I request you to please delete my MMT account linked to [protected]@gmail.com and confirm....
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M
Mahalakshmi Telesto
from coimbatore, Tamil Nadu
Nov 9, 2022
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Auto cancellation of tickets

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India
Website:www.makemytrip.com

Hi on 2nd nov 2022 i booked a ticket using MMT. Booking idNF2X9V6L1SDCBGMS4603

It got cancelled on 2nd itself because MMT agent by name shoaib called indigo airlines and cancelled this booked without my knowledge.

I again rebooked this ticket whose booking id NF2X9V6L1SDCBGMS4603.
on 3rd nov, but it again got cancelled on 6th november. (Airlines said agent cancelled this ticket again)

I...
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M
Mubashar H
Nov 9, 2022
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Took my money and didn't give me PNR

Address:Liberty House

This is my booking id:-AN7F00QIXBYO3IT22103...
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M
Mubashar H
Nov 9, 2022
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They deducted money and didn't give me PNR

This is my booking id:-AN7F00QIXBYO3IT22103
I try to contact lot of time but I couldn't because in the system the only call contact after PNR or after confirmation of booking....
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A
arafathpk
Nov 7, 2022
Nov 16, 2022
This thread was updated on Nov 16, 2022
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Flight ticket cancellation refund

Address:SAMARI RESIDENCE, RAS AL KHOR

Dear Sir,
i book 3 tickets from the make my trip from Dubai to Calicut on 4th November at 1071 AED (on SpiceJet), Flight was rescheduled ( made earlier ) by the airline and while checking with Make my trip about the cancellation of the same, costumer care people promised me, you will get full refund amount of the booking expense, now the mail i received for 745 only . if 30% reduction of my booking amount is there i didn't cancel...
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