MakeMyTrip India Complaints & Reviews

I took the MakeMyTrip Holiday package from Mumbai to Kerala on 4th Dec 2022 to 9th Dec 2022. I used my HDFC credit card to do the payment using the no-cost EMI feature of tenure 6 months. The cashback amount of 5, 980.00 is expected to come from MakeMyTrip which is not yet credited to my original mode of payment which is my HDFC credit card. I have been told that the amount was credited on 16th Nov 2022 to my original mode of payment but when I asked to share the transaction id for the same they haven't responded to me. I have raised a couple of support tickets into their portal but every time they closed it without any communication.

Dear sir, today I have received 11 (ELEVEN) spam mails from Make My Trip through [protected]@connectinboxx.com. My repeated complaints to them have not yielded any reply, Hence they are Spam My Trip.

Pnr no QLVUKF

Flight was resheduled and hence cancelled on 10 th dec 2022
indigo says refund processed.make my trip not credited the same to my account yet.no communicable access provided in their website

I have been ignored since 9th of December, after several complaints, you guys called and asked the issue and disappeared as nothing happened. I don’t get my refund it’s been 14 days. Going to take this in higher level as much as I can do. Make my trip is a thug. Very very poor service by entire team.

I book flight with nook scout through make my trip but due to flight non operational my trip was cancelled this is just before corona come to India.but still long time I not received any refund against my cancellation. I tried to contact MMT ..but not getbany solution yet.

I just booked ticket through make my trip application on dec 20 and after few hours I got email saying that your booking has been cancelled.
And they are deducting ₹40000 approx, but I haven’t requested to cancel.
Reached out to support they told me they cannot do anything as it was canceled from my end.
Informed them that I haven’t requested to cancel but they said they cannot do anything.
They are scamming people I won’t book and recommend make my trip if my issue isn’t resolved.

My email is [protected]@gmail.com

I had booked train for 3 passengers from Priyagraj to NDLS station for 1540 rupess via paytm, which got unsuccessful as my IRCTC account show invalid user. So MMT responded on whatsapp that it will be refunded In 3-5 working days. Which is not yet refunded but now on mmt app it shows it has refunded the sum but I haven't received it. You can see in the screen shots that no refund has been received from mmt.

Dear MMT,

Booking Reference: PNR#97DHC5RV

My self S. Suresh Kumar, I have made Bus booking from Hyderabad to Bangalore for Dated 14 Aug 2022 with Sleeper coach by Talakaveri service. On the last minute i got a message about bus cancellation and same time i have cancelled my trip in MMT app. I was trying to reach MMT CC but no one took the responsibility to resolve this, infact i was not able to talk to any of the customer service team from MMT to explain my issue. Now its been more than 4 months and I kindly request you to look into my concern and refund the amount.

Hello, I have an account linked to my mail ID and another account linked to my mobile number. I want to merge both these accounts. I have attached my mail id and mobile number details below. Kindly check the same and assist me with this as soon as possible.

Mail id: [protected]@gmail.com
Mobile Number: [protected]

Makemytrip.com Booking Ref No :
MN27XZ51S5IOQWOO6009

We booked Ticket for South Korean Airlines Via Makemytrip portal.

FARIDABIBI MOHAMMADANVER SHEIKH
Adult,
Female
PNR 6W3FYG
TICKET NUMBER 180-[protected]

MOHAMMAD ANVER SHEIKH
Adult,
Male
PNR 6W3FYG
TICKET NUMBER 180-[protected]

195, 517 TICKET AMOUNT COLLECTED, HOWEVER, ACTUAL IS HIGHER
- 19629 Faridabibi cancellation
- 19629 Anvar Cancellation
- 50 makemytrip charge
[protected]
156209 (Refund I require as per your given letter)

They given[protected] refund yet and stop to give refund by cheating. Now they dont responding

Please help to get my refund from makemytrip. they are very big company, have good contacts so they fraud with customers . Priyanka Kapat Given in written that I will get refund as above within 20 days, 2-3 months gone, still dont receive refund

I had booked a hotel by paying Re. 1 via MakeMyTrip app, after a month I proceeded for a payment of due amount of Rs. 4635 to avoid cancellation in last minutes. However while making a payment it was successful deducted from my account but while coming on the page of Makemytrip showed waiting for booking, after sometime showed as waiting for payment from your bank account.

I raised the ticket which is also pending. I tried calling customer care, but there is no such options for this incident.

The hotel booking id is NH[protected].

I have attached the e-tax from my bank account, which indicates payment is successful deducted from my account.

We request you to help us to get back the refund amount so that we trust on your service and can avail your service.

I had booked a hotel by paying Re. 1 via MakeMyTrip app. After a month I proceeded for due amount of Rs. 4635 to cancel cancellation in last minute. However, while making payment it was showed that payment is not received, waiting for payment status from your bank. The amount of Rs. 4635 got deducted from my account. I raised the ticket on very next day, tried calling customer care but there is no option for this incident.

I have twitted to Makemytrip and MakeMyTrip care on twitter.

I have attached the e-tax from my bank account.

Please help me to get refund from MakeMyTrip.

My name is ankit wankawala and i booked the flight ticket from mumbai to toronto via paris through makemytrip.com. After booking the ticket on 15th september 2022, i got 1st ticket from makemytrip through email on which it is clearly mentioned that the cancellation charges are rupees 354 + 649 if i cancel the ticket before 24 hours of travel. Later on they changed the cancellation charges without informing me. I came to know about that after...

Sir,
I am getting daily SPAM mails from Make My trip, sometimes three times a day just like a doctor's orders. They have hired [protected]@connectinboxx.com to do their dirty job.
Can you please take up the matter with his cheap company

We have booked a round trip flight from New Delhi to Amsterdam on 30th May'22 for travel Dates 7th Sep to 23rd Sep'22 from make my trip.
Our flight rescheduled twice, and updated tickets received for date 5th - 23rd Sep.
Due to some unforeseen circumstances we have to cancel our flights on 3rd Sep'22. Our tickets were partially refundable.
We were supposed to receive 65, 438 from make my trip as we cancelled our flights.
It's been more than 106 days we are following up with make my trip for the refund. We have made more than 30-40 calls to MMT for refund. However, there is no response received from MMT, no email communication, no Calls/Msgs.
Every time we call, they are sharing false information that amount has been initiated from airline you will receive in 3 days/ 2days. Sometimes they say amount is not initiated by the airline yet. As per the airline refund policy the refund should be credited within 90 days from the cancellation date.
We have shared out account details & tickets details with MMT on 26th Oct as suggested by MMT agent
We are mentally harassed by make my trip. I am attaching all the emails communication we have done so far. We have not received the amount also they have shared false Information. They put us on hold for hours and sometimes disconnect the call.
We have attached all the email communication, we had with MMT so far.
We seek compensation for mental harassment, invested money and invested time during multiple follow up calls and Emails to MMT along with our cancelled flight refund.

Dear team,

kindly note that there are two accounts in my name one with my registered email id, that is, [protected]@gmail.Com.
And the other account with my registered mobile number, that is [protected].

I am requesting for merging both the accounts..
I am unable to edit the contact details of any of the accounts..

I just need one account in my name with my registered email address...

Makemytrip has been running this scam since a long time now, pre booking any hotel they provide false offers like 'Refundable', 'free date change', etc but once booking is done and then any such request is made from customer, they outright deny it stating that hotel has not accommodate the request . Similar situation happened to me when my 'free date change' booking for Taj Dubai was not allowed to change stay dates, first of all their app crashed when I tried to change stay dates from app, secondly when I tried to call customer agent they logged my request and responded with hotel couldn't accomodate . When I enquired directly with hotel, they said MMT never approached them in the first place for any date change request, if they had they would have accommodated this request. For this nuisance, I had to re-book the hotel with increased fare. I just want MMT compensate my los

I booked a holiday package Booking ID: NL[protected] and everything went good.
While am returning (Bangalore to Hyderabad), there was cab scheduled to drop us to Bangalore from Ooty.

He picked us from hotel at 8:20 AM from Ooty and reached Bangalore at 5:55 PM, when my boarding time is at 5:30 PM

We have to skip few places to visit in Ooty as we know time is not enough to reach.

I request Vistara and they only said gates are closed and they cannot allow us. So, I have to book for next flight and reach Hyderabad.

Am asking for a refund, as they didn't properly plan their schedule and am not the reason for any delays. it's complete fault from makemytrip.

We need compensation for the next flight cost. please do needful. Thank you.

Inspite of the assurance of refund with 7 days, i am yet to get the fund even after 15 days.
Refund Request #[protected]

Hi

Booking ID-
NF2D5VW1253F55UM7346

Flight Booking-Payment Status Awaited

Booking unsuccessful on 15 Dec, 3:48 PM

PLease either allow me to complete my booking or else return Rs5000 to my egift Card.

Thanks...