MakeMyTrip India Complaints & Reviews

On 20 November 2022 I raised the request for refund of wallet amount 16397/- and was assured of getting the refund in 5 to 12 days. Upon not getting redund in specified time I called for customer care and was now assured on email that I will be getting refund latest by 8 December 2022. But till now neither refund has been done neither the company is providing me with any further information. It's as if they want to hold on the my amount....

I have booked a 15-Oct-2022 Pune to Pusad bus ticket on make my trip website. on 13-oct I call customer support and ask them to cancel it on behalf of me since I coudn't able to do online due to some technical error.

As per customer care executive I will be receiving Rs.2746 (Approx.) as refund after some deductions. But till this date I haven't received a single penny.

Booking id: NU[protected]
Complaint...

I had placed refund request for wallet amount 16397/- on 20 November 2022 and was informed that I will be getting it in 5 to 12 days. After not getting it even after 12 days, requested a call back. With much hassle I finally got a customer care executive on phone and was sent an email that latest the refund will reflect in my account by 8 Dec 2022. But even till date the amount has not been refunded. Now that I am trying to get them on call,...

Yesterday in 24 hr I got 10 spam mails from Make My Trip.
This qualifies them as the spammer of the Year Award....

My name is Samuel D M. I am using MakeMyTrip past 6 years it's quite long journey. Last 7 day ago I made a payment against hotel booking but that was not confirmed/ failed. Booking ID - NH[protected], Transaction ID no. [protected] amount deducted from my wallet Rs. 7530/- I called to customer care of MakeMyTrip but they couldn't give me a proper solution. Please clear my issue I want that amount immediately...

I have booked a train ticket on the Make My Trip application under the Trip Guarantee program by paying an additional premium of Rs. 1, 500. The program T&C says used eligible for 3X refund consisting of actual ticket fare refund and 2x value voucher (max 6, 000 and certain other conditions) which can be utilized for alternative travel plans for the same route.

As per the terms & conditions "If your wait-listed...

I booked flight on MMT which was eventually cancelled by airline but MMT failed to provide this information. I had to follow up directly with airline and had to alter the tickets. I again followed up with MMT to provide and updated tickets and they have given me ticket with wrong origin. My altered ticket was provided from ahmedabad instead of bangalore and ..
1. I had to bear the extra cost of travelling to ahmedabad
2. why...

My international flight was cancelled by airline and makemytrip failed to inform me, also didnt give any customer service. They even provided me wrong tickets from wrong origin. I had to follow up with airline directly and had to book flight from different origin which has resulted me in additional cost. This issue is not easy to explain and would require time. I have all proofs...

Booking id: NV[protected]
My visa application hasn't been submitted to the UAE embassy yet. I was supposed to receive my visa on 5th of december 2022 but MMT hasn't only submitted my application. I've already booked the tickets to Dubai. If not processed on time. I'll have to bear huge losses....

Made a Railway purchase of amount RS 6755.40 booking ID NR[protected] on 2 December 2022.
Paid through G-pay o[censored]PI ID[protected] am still waiting for the refund......

I had booked my flight through MMT website Booking ID
AN7BUHXQ8J0YIGES0570 from Chennai to Dubai by Air India on 17Nov22. Since i did not get the tickets for 48 hours, i decided to cancel the booking and booked a flight with a different airline. I had paid AED 808 for the ticket to MMT. I've attached the screenshot for reference.

I was informed that the refund would be credited within 48 hours. However, i have not received...

I have booked premium room in Vrindavan hotel and resorts in Vrindavan Omaxe Eternity through MAKEMYTRIP and booking id is NH[protected] for 30 nov 2022. when we have visited there no manager was there and no reception was there. When we had make bookings room shown was 400 sq ft. in the MAKEMYTRIP mobile app.But they have given 120 sq ft rooms. We have made bookings for 6 adults but only accomodation was there for 4 persons only. The...

Dear sir,
As complained earlier I have been receiving several spam mails daily. To prevent blocking them they hvae been changing their Header/ ID ie MMt, Makemy. Trip, Make-my-Trip, MMT, Make_my.Trip etc.
I have not been able to contact this company directly but I promise them through this complaint neither I nor my family will ever use their services as they a Cheap spammer Trip company....

I made booking airticket Doha to thiruvanthapuram PNR is[protected], After successful payment they given ticket, then I checked into the Air Arabia site there is no booking under the pnr that make my trip given, then I checked into the app there was my payment is unsuccessful and there is ticket also, this is called big cheating...

We raised the ticket cancellation request on make my trip on 29th November 2022 for the flight scheduled on 9th Dec 2022 for Booking IDs:
NF7PX0ORY1VV6QL54901 and NF7U0LE5CM77BPDZ1565.
Reason: Medical emergency, my wife is pregnant and has been advised bed rest.
The app shows the flights have been cancelled but airline still shows the tickets as valid. When we reach MMT over mail they don't respond and when we call...

I have a flight ticket on Airasia booked through Makemytrip. Am trying to web checkin. The airline websire does not allow since it is asking for a mobile number. When i enter my number, it says a different number has been used for booking (I did my booking on MMT, not sure what number they have given to airline). So, having no other option, when i try to webcheckin on MMT, am having to select paid seat - there are no free seats available...

My payment is done and money is charged against my simpl account, however there is no booking generated in the app under upcoming bookings or unsuccessful bookings or cancelled section.

What is the way ahead?...

I tried booking a hotel using Makemytrip today. The payment was deducted twice but the booking couldn't be made. It showed that the booking failed, but there is no formal communication from their side regarding the refund of the same. I tried calling them, but customer care number doesn't connect me to customer care. Can't find their email id too for such grievance redressal....

Hi I booked a hotel from mmt app.
Money got debited from phonepe. Booking failed. But in app there is no unsuccessful or failure Transaction showing. I can't even take help from their customers support.
Please refund my money as soon as possible.

Thanks...

I tried booking a hotel using Makemytrip today. The payment was deducted twice but the booking couldn't be made. It showed that the booking failed, but there is no formal communication from their side regarding the refund of the same. I tried calling them, but no response there. Can't find their email id too for such grievance redressal....