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MakeMyTrip India Complaints & Reviews

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Updated: Mar 9, 2026
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MakeMyTrip India reviews & complaints page 25

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P
PavanHyderabad
from hyderabad, Andhra Pradesh
Feb 16, 2023
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Address: hyderabad

I have requested for refund of My Balance cash(INR 3332/-) in my wallet
to my bank account / I have given my bank details as well

but I haven't received any amount and inturn in my wallet
its showing "0"balance & Cash Transferred to bank Status(NN[protected] as debited

kindly treat this as urgent and refund the amount which i had in my wallet asap.
MakeMyTrip India customer support has been notified about the posted complaint.
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    S
    Sujeet7162
    Feb 15, 2023
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    Address: DUbai

    I have cancelled flight ticket booking ID AN22YPJK1EQY8C2Q6523. I have got confirmation from customer are executive that Full refund has been processed.

    As per telephonic discussion and email confirmation from makemy trip full refund of AED 515 has been processed 515 AED . Unfortunately, I have received only AED 455.

    upon contacting customer care now, they are saying ticket has been closed. It's been a long time since the issues were not resolved,
    I have your email copy also for a full refund of AED515.
    MakeMyTrip India customer support has been notified about the posted complaint.
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      B
      Bharath Jay
      from Delhi, Delhi
      Feb 14, 2023
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      Address: Chennai

      My flight ticket booking canceled in Site, but the amount was deducted from my account. Please help me on this issue. When the amount will return.
      MakeMyTrip India customer support has been notified about the posted complaint.
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        Y
        Yashi nikter
        from Itanagar, Arunachal Pradesh
        Feb 13, 2023
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        Address: Arunachal Pradesh itanagar

        My money has been deducted from my account on 10.02.2023 on 12:20am it been three days it's really disappointing how irresponsible they are their customers care services are not good. Such kind of behaviour shouldn't be repeated I hope they refund as early as possible.
        MakeMyTrip India customer support has been notified about the posted complaint.
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          M
          Madolappa Biradar
          Feb 11, 2023
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          Unable to delete my account associated with my mobile number

          I have makemytrip account with mobile number [protected]. i am unable to delete account. When i tried to delete i am not getting OTP. When logging in able to receive OTP.

          I don't want to continue with my makemytrip account. Please help me to delete my account...
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          A
          Feb 11, 2023
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          Address: Mmt India Pvt ltd, DLF Building No.5 Tower-B, DLF Cyber City, DLF Phase-II Sector-25, Gurugram, Haryana 122002

          Booked a tour package to North-east for 6 days and 5 nights which included 2N stay at shillong 2N in Kaziranga 1N in Guwahati. My plan was modified without my consent or information. 3rd day activities have been thrown out of the itinerary and also Kaziranga National park visit has also been made chargeable even after receiving the total package amount in advance. Due to this my whole trip is ruined. This is a clear case of Fraud selling of Tour Package. Please help get the refund for activities excluded/ Modified later on.
          MakeMyTrip India customer support has been notified about the posted complaint.
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            C
            CHITRA NAGAJU
            Feb 10, 2023
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            Me and my husband applied for Dubai visa through MakeMyTrip.com 20 days before. I have received the visa. My husband is not recieved yet and we are travelling next week Friday only. Please help us.
            MakeMyTrip India customer support has been notified about the posted complaint.
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              H
              Harry Pal Singh
              Feb 9, 2023
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              Dear sir, Not a day passes when I don't get four- eight spam mails from MakeMyTrip. i fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails.
              MakeMyTrip India customer support has been notified about the posted complaint.
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                J
                Jagadeesh676
                from Bengaluru, Karnataka
                Feb 9, 2023
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                Hi we booked dreams hotel danng vietnam for 3 day from jan 7th...but hotel got closed.

                We raised request for refund on sameday but till now no refund is proceeded.
                MakeMyTrip India customer support has been notified about the posted complaint.
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                  J
                  Jagadeesh676
                  from Bengaluru, Karnataka
                  Feb 9, 2023
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                  Hi we have booked hotel dreams in danang vietnam, fir 3 days from jan 7th.

                  However, the hotel was closed. We complient on sameday till now refund was not given. We need faster response.
                  MakeMyTrip India customer support has been notified about the posted complaint.
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                    D
                    Divya2961994
                    from Hyderabad, Andhra Pradesh
                    Feb 8, 2023
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                    Website: Makemytrip.com

                    Booking id[protected]
                    I applied for Dubai visa on 30th of jan, 2023, I.e on Sunday.
                    I was told I would get the visa in 2 to 3 days and at the most by 6th of February. (Mentioned in the photos as well). My plan was to leave for Dubai on 10th and return by 15th.
                    But the agent has forwarded the application to the embassy on 4th of Feb, I.e on Saturday which is not even a working day for the embassy. And I dint still receive the visa even by 8th.
                    I have my leave only till 15th and need to return by 15th at any cost. Now that the visa is very delayed, I can't got for the trip. I'm very much disappointed by this.
                    I have been approaching mmt customer care since 3 days and made more than 10 calls. I'm always told I ll get a call back in an hour or two and then no body gets back. They don't even get me connected to their superiors.
                    Kindly arrange for the full refund as my plan got canceled due to the recklessness of mmt agent divank which caused the delay.
                    I would also request you to look into the customer care agents who are being so irresponsibleand dont even get me connected to superiors. Nidhi dolly aishwarya are a few names that I could recall.
                    I'm already very disappointed that I had to cancel my trip because of devank fault. Atleast arrange for refund as they could not fulfill their promises and not cause me financial pain too.
                    I dont need that visa anymore as I anyway can't go for the trip.
                    MakeMyTrip India customer support has been notified about the posted complaint.
                    Feb 18, 2023
                    Updated by Divya2961994
                    its 18th of feb today, and theres no update yet from mmt side. it still shows delayed.
                    i checked on the uae website and they had issued the visa on 9th of feb.
                    even on repeated calls, they only say i ll get a call back everytime, which i never get.
                    the visa validity is for 60 days. its been 10 days that they issued, but mmt doesnt forward it to me.
                    i need a full refund and not the visa anymore. attaching the pictures o[censored]ae website where it showes issued on 9th of feb and mmt website where the status is still delayed

                    its 18th of feb today, and theres no update yet from mmt side. it still shows delayed.
                    i checked on the uae website and they had issued the visa on 9th of feb.
                    even on repeated calls, they only say i ll get a call back everytime, which i never get.
                    the visa validity is for 60 days. its been 10 days that they issued, but mmt doesnt forward it to me.
                    i need a full refund and not the visa anymore
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                      B
                      bhushanbonde007
                      Feb 8, 2023
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                      I Booked A International Ticket From Bahrain To Mumbai For[protected] But When I Received The Ticket It Was Mentioned[protected] Then I Tried To Change The Date To[protected] And Paid Extra 5K For That And When I Received The Ticket Again It Was Showing[protected].
                      I Don't It Was Their Website Mistake/Glitch/Bug Or Airline Mistake.
                      My booking ID : NN2J3K2S6R9QQQHK4359
                      MakeMyTrip India customer support has been notified about the posted complaint.
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                        R
                        RRB_03
                        Feb 7, 2023
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                        Here is the voice recording of bus operator from whom I booked and who cancelled it on 10th jan . This is the request I'd for the claim ... please check with the operator again it's already been 10 days till now ... MMT employees gave this I'd to contact . Booking I'd- NU[protected]
                        Reference PNR- 28CBM39Q
                        request ID is[protected].
                        Please take action as 1 of your reply said there is no cancel booking and they haven't gave any refund... The operator clearly said he reverted back money to operator
                        +1 videos
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                          B
                          bubu26329
                          Feb 7, 2023
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                          Hi Team, I had booked an Hotel in bhubaneswar through make my trip and I spend almost 5k to reach there and also I had booked the hotel by paying approx 4.5k and Hotel sold all his room before I reach and finally they denied me to checkin, However makemytrip confirmed me the booking via email. When I raised the concern Makemytrip forcing me to take the booking amount but I lost almost double of that to reach the hotel due to travel cost and all. Makemytrip is neither having pay at hotel option nor customer can cancle the booking so its a game which they played with me like hotel will deny checkin and MMT will call and force something to accept. I want proper investigation on this.
                          MakeMyTrip India customer support has been notified about the posted complaint.
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                            N
                            Neetumahe
                            from Gurgaon, Haryana
                            Feb 4, 2023
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                            Today i booked a train ticket from Delhi to Ahmedabad(ASHRAM EXPRESS), payment(2144.4) is deducted from my account but didn't get any ticket
                            https://railways.makemytrip.com/railways/review
                            MakeMyTrip India customer support has been notified about the posted complaint.
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                              M
                              Macmac3210
                              Feb 4, 2023
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                              Resolved

                              No option to contact customer support for refund

                              Booking ID: NC[protected]

                              This was booking for a cab from my home to airport in Bangalore airport. the cab met with an accident at the beginning itself and I had to take another car at my expense. I am also billed by makemytrip for he same.

                              In MakeMyTrip app the ride is shown as completed, but there is absolutely no option to contact support and speak to or mail MakeMyTrip on the issue, since the ride is...
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                              prankieagarwal
                              Feb 4, 2023
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                              Trip coordinator is not proactive and even after request and even after she said she would get it done. She didn't snd didn't inform me till I reached out
                              Also I had requested for a callback.
                              The coordinator very conveniently said team has ignored
                              MakeMyTrip India customer support has been notified about the posted complaint.
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                                R
                                Rishabh9977
                                Feb 4, 2023
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                                I have submitted documents to Makemytrip for UAE VISA on 25th january 2023. We are a couple travelling to Dubai on Feb 15th . Its now 4th feb 2023, still our visa is not received. While the MMT app shows status as *delayed*,

                                Im not sure why MMT VISA team is delaying visas. The customer care team is clueless,

                                I request you to please resolve this matter urgently as we are travelling for our honeymoon and also further countries are connected too. And we are unable to complete our trip plan due to unavailability of visas. We have already purchased tickets and insurance for our trip from MMT and will face huge losses if VISAS dont arrive on time. Please help ASAP!!!
                                MakeMyTrip India customer support has been notified about the posted complaint.
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                                  K
                                  Kabir3579
                                  from Indore, Madhya Pradesh
                                  Feb 2, 2023
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                                  I made booking of hotel darbar international and it was cancelled due to some technical issue.
                                  I made a payment of Rs.6491 which has not been refunded to my mmt wallet.
                                  Mmt is not responding to my complaint since last 61 days.
                                  Kindly resolve this issue as soon as possible.
                                  MakeMyTrip India customer support has been notified about the posted complaint.
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                                    M
                                    meerapavithrankp
                                    Jan 30, 2023
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                                    SIR,
                                    I booked a ticket on january 29 from TRIVANDRUM TO DOHA FOR MARCH 13. QR 507. IT showed that booking successful and confirmation and E TICKET sent.BOOKING ID AN2TCEVEXELU2E1A4935 andPNR ;3LR148.
                                    Payment done by creditcard AED 1004. BUT TAX INVOICE sent to mobile
                                    showed same booking ID BUT DIFFERENT PNR:5QRITP and ticket
                                    TICKET NO :[protected].
                                    IT SHOWS INCORRECT EMAIL ID.
                                    MY DETAILS GIVEN WERE EMAIL- [protected]@gmail.com
                                    MOBILE NO: +91 [protected]. I DID NOT RECIEVE THE ETICKET AND COULD NOT CONTACT CUSTOMER CARE. REQUESTING YOU TO KINDLY DO THE NEEDFUL AND SENT MY TICKET TO THE ABOVE
                                    EMAIL ID.
                                    YOURS FAITHFULLY
                                    MEERA PAVITHRAN
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