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MakeMyTrip India Complaints & Reviews

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Last updated May 6, 2024
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MakeMyTrip India
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MakeMyTrip India Phone Numbers

Toll free
1800 102 8747
425
407
1800 118 747
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Phone
+91 12 4289 8747
383
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+91 12 4462 8765
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+91 12 4462 8747
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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 23

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B
Binu vincent
Dec 22, 2022
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Refund not received for my daughters ticket booked

Website:makemytrip

Pnr no QLVUKF

Flight was resheduled and hence cancelled on 10 th dec 2022
indigo says refund processed.make my trip not credited the same to my account yet.no communicable access provided in their website...
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S
from Delhi, Delhi
Dec 22, 2022
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Fraud/refund

I have been ignored since 9th of December, after several complaints, you guys called and asked the issue and disappeared as nothing happened. I don’t get my refund it’s been 14 days. Going to take this in higher level as much as I can do. Make my trip is a thug. Very very poor service by entire team....
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R
Rachit Narula
Dec 21, 2022
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Reference to my booking ID NN7114852717668

I book flight with nook scout through make my trip but due to flight non operational my trip was cancelled this is just before corona come to India.but still long time I not received any refund against my cancellation. I tried to contact MMT ..but not getbany solution yet....
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M
Mani23193
Dec 21, 2022
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Canceled Without Consent

I just booked ticket through make my trip application on dec 20 and after few hours I got email saying that your booking has been cancelled.
And they are deducting ₹40000 approx, but I haven’t requested to cancel.
Reached out to support they told me they cannot do anything as it was canceled from my end.
Informed them that I haven’t requested to cancel but they said they cannot do anything.
They are scamming...
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Website:www.makemytrip.com

I had booked train for 3 passengers from Priyagraj to NDLS station for 1540 rupess via paytm, which got unsuccessful as my IRCTC account show invalid user. So MMT responded on whatsapp that it will be refunded In 3-5 working days. Which is not yet refunded but now on mmt app it shows it has refunded the sum but I haven't received it. You can see in the screen shots that no refund has been received from mmt....
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S
Srishreyas
Dec 20, 2022
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Refund not credited_Booking ID: PNR#97DHC5RV

Dear MMT,

Booking Reference: PNR#97DHC5RV

My self S. Suresh Kumar, I have made Bus booking from Hyderabad to Bangalore for Dated 14 Aug 2022 with Sleeper coach by Talakaveri service. On the last minute i got a message about bus cancellation and same time i have cancelled my trip in MMT app. I was trying to reach MMT CC but no one took the responsibility to resolve this, infact i was not able to talk to any of...
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S
Dec 20, 2022
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Merge two accounts

Hello, I have an account linked to my mail ID and another account linked to my mobile number. I want to merge both these accounts. I have attached my mail id and mobile number details below. Kindly check the same and assist me with this as soon as possible.

Mail id: [protected]@gmail.com
Mobile Number: [protected]...
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Address:Noida
Website:www.makemytrip.com

Makemytrip.com Booking Ref No :
MN27XZ51S5IOQWOO6009

We booked Ticket for South Korean Airlines Via Makemytrip portal.

FARIDABIBI MOHAMMADANVER SHEIKH
Adult,
Female
PNR 6W3FYG
TICKET NUMBER 180-[protected]

MOHAMMAD ANVER SHEIKH
Adult,
Male
PNR 6W3FYG
TICKET NUMBER 180-[protected]

195, 517 TICKET AMOUNT COLLECTED, HOWEVER,...
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R
Rachana Baria
Dec 19, 2022
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Refund is not processed yet since it has been 4 days

I had booked a hotel by paying Re. 1 via MakeMyTrip app, after a month I proceeded for a payment of due amount of Rs. 4635 to avoid cancellation in last minutes. However while making a payment it was successful deducted from my account but while coming on the page of Makemytrip showed waiting for booking, after sometime showed as waiting for payment from your bank account.

I raised the ticket which is also pending. I tried...
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R
Rachana Baria
Dec 19, 2022
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Refund is not proceed

I had booked a hotel by paying Re. 1 via MakeMyTrip app. After a month I proceeded for due amount of Rs. 4635 to cancel cancellation in last minute. However, while making payment it was showed that payment is not received, waiting for payment status from your bank. The amount of Rs. 4635 got deducted from my account. I raised the ticket on very next day, tried calling customer care but there is no option for this incident.

I...
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A
Ankit Wankawala
from Surat, Gujarat
Dec 19, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received refund of my Air ticket cancellation

Address:Makemytrip Head Office, Tower B, DLF Building No. 5, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122002

My name is ankit wankawala and i booked the flight ticket from mumbai to toronto via paris through makemytrip.com. After booking the ticket on 15th september 2022, i got 1st ticket from makemytrip through email on which it is clearly mentioned that the cancellation charges are rupees 354 + 649 if i cancel the ticket before 24 hours of travel. Later on they changed the cancellation charges without informing me. I came to know about that after...
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H
Harry Pal Singh
Dec 19, 2022
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Spam Trip ease

Sir,
I am getting daily SPAM mails from Make My trip, sometimes three times a day just like a doctor's orders. They have hired [protected]@connectinboxx.com to do their dirty job.
Can you please take up the matter with his cheap company...
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S
shwetachauhan.1005
from Dehradun, Uttarakhand
Dec 19, 2022
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Refund for round trip cancelled international flight pending for 107 days ticket id NN2GQ0UK7PX4PCXA0303

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B. DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002

We have booked a round trip flight from New Delhi to Amsterdam on 30th May'22 for travel Dates 7th Sep to 23rd Sep'22 from make my trip.
Our flight rescheduled twice, and updated tickets received for date 5th - 23rd Sep.
Due to some unforeseen circumstances we have to cancel our flights on 3rd Sep'22. Our tickets were partially refundable.
We were supposed to receive 65, 438 from make my trip as we cancelled our flights.br...
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A
al@12
Dec 19, 2022
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Unable to delete/ edit my contact details

Address:Gurgaon

Dear team,

kindly note that there are two accounts in my name one with my registered email id, that is, [protected]@gmail.Com.
And the other account with my registered mobile number, that is [protected].

I am requesting for merging both the accounts..
I am unable to edit the contact details of any of the accounts..

I just need one account in my name with my registered email address...
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A
anirban1407
Dec 19, 2022
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Luring customers with false offers

Address:Delhi

Makemytrip has been running this scam since a long time now, pre booking any hotel they provide false offers like 'Refundable', 'free date change', etc but once booking is done and then any such request is made from customer, they outright deny it stating that hotel has not accommodate the request . Similar situation happened to me when my 'free date change' booking for Taj Dubai was not allowed to change stay dates, first of all their app...
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R
ravikiran471
from Mumbai, Maharashtra
Dec 16, 2022
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Flight missed bcoz of Makemytrip assigned cab ID:NL2111013483550

I booked a holiday package Booking ID: NL[protected] and everything went good.
While am returning (Bangalore to Hyderabad), there was cab scheduled to drop us to Bangalore from Ooty.

He picked us from hotel at 8:20 AM from Ooty and reached Bangalore at 5:55 PM, when my boarding time is at 5:30 PM

We have to skip few places to visit in Ooty as we know time is not enough to reach.

I request...
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P
Prabakar Radhakrishnan
Dec 15, 2022
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Awaiting Refund

Inspite of the assurance of refund with 7 days, i am yet to get the fund even after 15 days.
Refund Request #[protected]...
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D
DSharmaCA
Dec 15, 2022
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Booking status -Payment Awaited

Hi

Booking ID-
NF2D5VW1253F55UM7346

Flight Booking-Payment Status Awaited

Booking unsuccessful on 15 Dec, 3:48 PM

PLease either allow me to complete my booking or else return Rs5000 to my egift Card.

Thanks...
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D
DSharmaCA
Dec 15, 2022
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Not able to redeem my MakemyTrip EGift card

Address:Mumbai City, Maharashtra

I am not able to redeem my Make my trip egift card . While going for payment Options and when I select Gift Card, wallets etc..there is not option to select Makemy Trip Gift Card....
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V
Vigneshkumar sadhasivam
from Pondicherry, Puducherry
Dec 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tripmoney amount not credited

I loaded 10k INR in tripmoney global cash card on December 9th and till date my amount is not credited. I did multiple follow up with the support email shared no proper response or solution provided. I see a incompetent team work. No contact number too to reach out....
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