MakeMyTrip India Complaints & Reviews

My certains bookings got canceled via make my trips n d amount transferred to wallet. Since the very next few days amvtrying to book hotels n flights but I can't see a option for payment through my wallet. It's really surprising. But after few days I tried to book, it started displaying n finally I decided to use all. But again d same disappeared.
My MMT account details.
[protected]@gmail.com
[protected]

Recently I cancelled my airline ticket which I had booked from mmt. A refund amount of 1553 was due. It has been a month but the amount hasn't been refunded yet.Kindly resolve the issue at the earliest

Hello Team,

i have booked a ticket from Jammu to Leh and vice & versa, due to name correction i had to cancel the ticket of one member his name is
Mr. Mukesh Shah, Adult Z8DG4 098-[protected] 14A
Mr. Mukesh Shah, Adult JFH9S 098-[protected] 18A

but to my dismay i didnt got any refund from the AIRINDIA, i had booked this ticket using make my trip, make my trip is saying it is penalty from AIRINDIA and AIRINDIA it is charges from MAKEMYTRIP
when i was cancelling the ticket for Mukesh i can see that the charges was mentioned as AIR INDIA PENLATY CHARGES
AND THE CHARGES WHERE RS 6200 (approx)

Regards
Justin Raju

I had booked a trip to Andaman and was supposed to travel next week(Feb 9th).
We had made the last payment on Jan 28th 2022.we were not informed that andaman was closed to all tourism.why weren't we informed this prior to this day(1st Feb.).I got to know this information when I asked my cordinator for flight tickets.why was I not informed before 11days.you guys wanted me to cancel it before 11days to be eligible to get a refund..so why didn't you inform us that it was not available.And now the cordinator does not respond to us.

Air-flight ticket Cancelled by Indigo: Amount not yet refund
Date of Incident: 20-JAN-2022
Full description: PNR: LFL9RB (Hyderabad Bhubaneshwar): 20-JAN-2022.Flight cancelled by Indigo team on 17-JAN-2022.
Concern-1: Looking out for the exact refund amount to be credited which has been approved by Indigo(12, 502), without any extra deductions made by MMT (10, 126), as the MMT team is aware of the reason.
Concern-2: "Transfer Refund" option directed to the myCash page with 0 cash balance. (But as per the MMT rules, wallet money will be credited instantly).

Voucher Not yet released:
Reference No.[protected]: NL[protected]

We have booked a flight ticket in makemytrip on December 19, varanasi to Hyderabad.
Due to some personal issues we have cancelled the flight ticket on 11th of January.we got a message that within 2 to 3 working days our refund amount will be credited into the orginal source from where we have done the payment .
But now its February 1st and till now we have not recieved any refund .and when we try to contact MakeMyTrip they are telling the same answer that within 2 to 4 days Money eill be credited.
I request you to please look into this.Not only us many people are now getting trapped in this issue from MakeMyTrip.its not a small amount to ignore.refund of 6103 Rs.

I booked a hotel last night for which I made the payment.

Once I made the payment, the amount was immediately deducted from my bank account.
However, the booking was not done and shows as unsuccessful, even though I received a booking ID.

I don’t understand what went wrong and I demand for a refund immediately.

I have been trying to reach the customer care number several times, but unfortunately there is no actual human person available to talk and resolve my issue.

I have to book the hotel again now, which has already had a price hike, due to which I have to pay extra now.
I am hesitant to use MMT if this sort of experience repeats again.

I am attaching two images for proof of payment.

Kindly refund my amount immediately and get me in touch with a customer care executive.

I was trying to book a flight for ₹4325 and my amount had been deducted from my bank but the booking was unsuccessful even after the amount had been paid and i still did not get my refund back. I tried contacting mmt customer care but no one seems to take any interest and i really want back the refund
Ill be highly obliged if you can look i to this matter
BOOKING ID: NF7Y2WSUVFT1VUKT9871

When I was travelling I am not at all in a satisfaction..because the passenger(lady) behind me not allowing me to push my seat back..and now I am in clinic with my back pain..kindly get me a reply soon ..thankyuh

My international flight ticket booked through Makemytrip has been cancelled by the Airasia, in early 2019. Both Makemytrip or Airasia didnt give any direction on the refund of the ticket amount . It has been 2+ years now i have been chasing them and nothing has happened. Seeking this forum for advice as no one from Makemytrip is responding to mail communication or the numbers mentioned in the website seems bogus as it never connects.

Ticket Booking ID - N[protected]

I cancelled my flight ticket
I got mail from airlines but make my trip didn't give the money. It's saying no refund. But the airline alredy refund the money to make my trip but make my trip didn't refund the money

Pnr no- U652F4
Booking ID- NF7VEAM5DAA1J2K25514
Truejet
Jaisalmer to Ahmedabad
Please refund my money ... the airline already credited the money to you...

​Reference No.[protected]
Booking ID NF7EX2WD32YPIFJF287
My Refund request due to covid positive was rejected by your organisation sighting unrealistic reasons such as your flight was not cancelled/ RTPCR report is not readable. Despite many complaints refund is not processed from your end and now auto reply comes that your complaint is closed. Details of issue is available in trail mail. However i am attaching Covid Report for your reference once again.
Request to please look in the matter and process my refund.

I have booked make my trip holiday to Shimla. Due to high fever, sore throat and head ache ( COVID symptoms) I have requested for date change before 24 hrs of trip. But Make my trip has not allowed date change instead they have deducted 40 % of money as cancellation charges. I have paid total 84830 rs for my trip and got refund only 51264 rs. I have already raised complaint with make my trip but still they are not refunding full amt.
I want to escalate this issue.
Even for genuine cases, MakeMyTrip deducting 40% as cancellation charges is huge. Please refund my entire amount.
Booking Id - NL[protected]

Booking ID - NF732H7K880L7HWW5898

I had booked a flight from Hyderabad to Delhi but i was infected from covid before scheduled flight. According to the cancellation policy, I am supposed to get a full refund of Rs.2645. I had received the amount in my MMT wallet and requested to transfer the same in my bank account (original mode of payment) on 15th Jan’22.
But till date (31st Jan’22) I haven't received the refund in my account and the app is showing that the refund is credited.

The money has not been credited to my account yet. I hope to get the amount refunded as soon as possible or else I will be going to the consumer court for my rightful compensation.

Please refer my Complaint # Ref # [protected] which is still not resolved inspite of repeated reminders.

Anoop Kumar Dukka
Mob # [protected] / [protected]

Date: 17/12/2021.
Booking Id: NF2E8U6CWFH178D51478
Company: MakeMyTrip
FLight: AirAsia
Amount: 6667/-

Desciption:

I booked AIrAsia flight from Ranchi to Bangalore. I cancelled flight as flight got delayed. AirAsia refunded my amount 7017/- INR. But MakeMyTrip put money in their wallet. When i asked them to refund the amount in my Amex credit card. They refunded only 350/- INR. Remaining 6667/- they didn't refunded and they reduced the amount from MakeMyTrip wallet as well. I checked my Amex credit card. Amount is not reimbursed. Now my MakeyTrip wallet has 0/- INR. If money is deducted from wallet, then it should be added in my Amex credit card. But as no money in my wallet and my credit card. 6667/- INR is lost or money fraud.

Customer care only provided recorded message that, they have refunded complete amount. It's been more than 2 months. There is no way to email or any person in contact centre.

I have dOne a booking with make my trip, 1st amount got deducted but booking was not completed, I tried again for 2nd time... Amount again' got deducted and booking was confirmed. But as per my bank statement it's showing payment deducted twice. Can I get my refund.? As soon as possible. It's been too difficult to contact your consumer care. Very disappointed

My flight was cancelled by the airlines (Indigo) on the 14 of January from Indore to Delhi (PNR RL4C7M). I received a mail and a call from the airlines and was told that I was eligible for a full refund. I submitted the necessary documents at make my trip website to initiate the refund process.
However, I received a mail from Make my trip today (30 January 2022) that my refund is not applicable (I have attached the mail from make my trip). when I called Indigo customer care service I was told that the refund process has been completed from their side and that Make my trip will refund me. I am unable to speak with customer care service (Make my trip) since the number they have provided on their website does not provide that option. Kindly look into the matter.

Regards,
Talienla Imchen

My complaint about review removing is not resolved yet, it's been one month since i complain about unable to remove review i posted mistakenly about a hotel ... Please resolve my issue as soon as possible

Hotel Booking id- NH[protected]
Hotel Name - oyo flagship 10051 hotel tyche stays

Date- December 30 - 31
Email - [protected]@gmail.com