MakeMyTrip.com — Cancelled ticket money not yet got refunded. | |||||
I have booked bus ticket for 3 persons from karaikudi to chennai through makemytrip online on 03.10.2015 amount rs.2100/-. But ticket not confirmed, we have raised cancellation on 04.10.2015 for that ticket. they have assured me that within 7 days to get money refund back. I had sent request for them about 40 calls till now and during my calls to them they asked me every time to send my bank accounts statement. i have sent about 8 times through their mail. I have contacted my bank and they are telling there is no communication about this refund from makemy trip. There is no response from makemy trip till now ( 28.10.2015 at 5.30pm). Customer care also very irresponsible. please help me to get my refund money back. Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
I had booked a ticket of railway in the month of august of 21 but due internet problem the ticket got cancelled . But unfortunately the amount was deducted from my axis bank account . now i called them 25 times and every time they told me to wait for 48 or 72 working hours. even some executive told me that your process is not initiated call after 72 working hours it's been almost 1.5 months that no one is answering or taking responsibility. no i mean this is really harassing people how much do i have to wait again. the amount was 4212-/ my email id - [protected]@yahoo.com
phone no- [protected].
poor service and no one is here to listen you. i guess it was my fault that i choose make my trip
phone no- [protected].
poor service and no one is here to listen you. i guess it was my fault that i choose make my trip
Dear Aman1990,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we are initiating refund for INR 4212 as same would be reflected in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we are initiating refund for INR 4212 as same would be reflected in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Dear Joshi.radhika
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Mobile number or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Mobile number or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care