MakeMyTrip India — Flight of different time booked rather selected | |||||
Booking ID NF[protected] I booked my domestic flight 4 tickets for 29th Nov 15 at 12 PM, but after booking, i got confirmation that it's booked for same date at 8pm. i am pretty sure that i selected 12PM. when i enquired with customer care they said, i have to cancel it and make a complaint. which i did and lost 10000 Rs as cancellation fee. When i registered complaint with Makemytrip, they said i selected 8PM. I raised complaint again with them but no response. Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
> Sir,
I also have the same complaint. I send complaint to makemytrip. But even after 4 days they have not even replied.
Very bad service and also cheating
> I had made flight booking for April 13 and return on 15. But return flight I had booked for air india at 20.10. But ticket was booked in the morning in indigo. S
> Thanks
My booking id is NF[protected]
> BINU.A
I also have the same complaint. I send complaint to makemytrip. But even after 4 days they have not even replied.
Very bad service and also cheating
> I had made flight booking for April 13 and return on 15. But return flight I had booked for air india at 20.10. But ticket was booked in the morning in indigo. S
> Thanks
My booking id is NF[protected]
> BINU.A
Dear binua,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked your booking with our technical team along with booking logs and found that user opted for 6E i.e. for Indigo flight only for return sector, hence based on these facts we apologize as we will not able to honour this case further. If you want to amend the airlines and timings then respective charges would be applicable for which you need to contact our call centre.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked your booking with our technical team along with booking logs and found that user opted for 6E i.e. for Indigo flight only for return sector, hence based on these facts we apologize as we will not able to honour this case further. If you want to amend the airlines and timings then respective charges would be applicable for which you need to contact our call centre.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Dear pradeep46946
in regards to your complaint, please note that we have checked your booking with our technical team along with booking logs and found that user opted for 8 P.M flight only, hence based on these facts we apologize as we will not able to honor this case further.
Assuring you best of our services.
Team-MakeMyTrip Care
in regards to your complaint, please note that we have checked your booking with our technical team along with booking logs and found that user opted for 8 P.M flight only, hence based on these facts we apologize as we will not able to honor this case further.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Ca