[Resolved] MakeMyTrip India — no response from mmt executives on my flight cancellation - no refund provided | |
I had booked a holiday package through mmt nl[protected] to singapore from mumbai on 05.05.2019. I had been assigned a relationship officer ms. Deny davis. On 11.04.2019 i received a message from make my trip that my jet airways flight has been cancelled from mumbai to singapore and i need to claim the complete refund through mmt. On enquiring about the same through my relationship officer, till date i have not received a single response by when i will be provided either alternate flight options nor have i received the refund amount or any process to retrieve the refund amount. An initial amount of inr 77000 has been taken from me and i am stuck with mmt now, neither i am able to cancel and get refund nor any alternate flight options is being given to me. I have written several mails on customer helpline, called up the help line numbers but even after 04 days of cancellation of my flight make my trip has not updated anything. This is my final try to get a response from makemytrip after which i shall need to approach the consumer court to get the updates. Was this information helpful? | |
May 25, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 MakeMyTrip India Customer Care's response Dear Dev, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care | |
 3 Comments | |
Comments
I want to delete my account from makemytrip but there is no option to delete. This is really disgusting as there always should be a choice
Reply
Hi Sir/Madam
Good morning, I book my ticket from Chandigarh-Mumbai-Chandigarh. But my flight from mumbai to Delhi cancelled. My booking Id NF-[protected]. On airport Jet airways counter give me voucher for ticket refund. That i attached with my compalint. My mobile number is [protected]. My email id is [protected]@hotmail.com.
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Good morning, I book my ticket from Chandigarh-Mumbai-Chandigarh. But my flight from mumbai to Delhi cancelled. My booking Id NF-[protected]. On airport Jet airways counter give me voucher for ticket refund. That i attached with my compalint. My mobile number is [protected]. My email id is [protected]@hotmail.com.
Banish Mehta's reply, Apr 16, 2019
please refund me as soon as
Whenever I try booking tickets on MMT the final price isn’t immediately known . Only at the last minute . Why ?
And they keep increasing the price after every enquiry for the same flight . Why ?
And they keep increasing the price after every enquiry for the same flight . Why ?
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