MakeMyTrip India Complaints & Reviews

Hi Jevita,

We would like to confirm that the reservation stands confirmed and there is no flight cancellation under the booking reference number VY4CQB. Alternatively, you may visit http://www.goindigo.in or reach us at[protected] for further assistance.

Regards
Team IndiGo

I want to delete my account from makemytrip but there is no option to delete. This is really disgusting as there always should be a choice

Hi Sir/Madam

Good morning, I book my ticket from Chandigarh-Mumbai-Chandigarh. But my flight from mumbai to Delhi cancelled. My booking Id NF-[protected]. On airport Jet airways counter give me voucher for ticket refund. That i attached with my compalint. My mobile number is [protected]. My email id is [protected]@hotmail.com.

Whenever I try booking tickets on MMT the final price isn’t immediately known . Only at the last minute . Why ?
And they keep increasing the price after every enquiry for the same flight . Why ?

Dear sir i have corresponded with your customer care numerous time through email. it directs me to chat. but it does not solve my problem. i found your site is not user friendly.details of my bookings as follows
booking ID NF[protected] PNR QN3HU5 amount paid rs 9721/-
contact no [protected]
mail id . [protected]@yahoo.com

SIR, MY self is SHIFALI... I want a Close my Account Of Make My Trip.Com... I have Already Sent The Mail Of Company, [protected]@go-mmt.com... But Company Response is so Poor And Fake ... Company Harrasment Without Reason. I Have no need This company is Long Period... so please close and delete my account to make my trip.com.

thanks...
Regards..

I have 6000 MMT wallet money and I am not able to use it.

Also I could not find any contact details option to complain about the same and find a solution.

Highly Disappointed.

Contact No. [protected]

To the author Ms Amarendra Moharana,
holding emaill address < amarendra.moharana(at)gmail.com >

1 It is unclear, where is the e-ticket from your complaint

2. Your complaint is unclear and has lack of evidences, such as extracts from the bank account or of the merchant, related to ecah transaction.

If you have the reference of the Kotak Mahindra bank account and,
if you know your rights and
you have the contract related to your account maintenace,
you can request the refund from them.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd., UK
email < aryan(at)vivaldi.net >

4. Time limit for the legal action before the authority: 30 days,
following the last flight of the ticket.

Regards,

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
email for request with documents to
substitute {at}=@ in email field

MakeMyTrip, the flight was not cancelled in last minute. It was cancelled 2 weeks before the scheduled boarding date. I raised the complaint on 5 th April but your team didn't help me even after 21st April. Don't make excuses. You are the worst online booking service provider and your company is cheating the customers. Because of your site I had bear huge even though I had paid full amount.

.

To the author Mr. Sandeep Bhagwat Bangar,
holding unknown address in India and unknown contact.

1. Nobody has aduty to reply to anonymous or to indeffinite complaint (document).

2. The phone conversation, upon it is recorded, can not be a valid evidence of the fact of the complaint.

3. In all cases, related to the absence of the receipt of the e-ticket within 24 hours following the payment, which is aproved by the bank or by the mechant (authorized agent of the bank),
the pasenger can call to the operator of the site, where he or she had attempted to buy the e-ticket .

3. The passenger must remind and to submit to the operator the follwoing:-

- the statemnmet "I have not receved e-ticket folwing my payment 24 hours ago",

- date of flight,

- flight number,

- surname (last) name of (any) passenger .

4. After the adjustment of e-mail address or the phone number, usually the agent can issue the ticket to the correct address within minutes.

If the procedure was not successed, the passenger can request refund (money back) from the bank, who had authorized the particular transaction within 30 days (or 12 months in all cases),
following the transaction related to the attempt to book PNR.

Regards.

sr manager for ICAO / IATA irregulations matters,
Aryan engineers Ltd
email < aryan(at)vivaldi.net >

To anonymous author:

1. Nobody has a duty to provide free assistance and to execute job without the fair remuneration.

2. Nobody has a duty to reply to anyone regarding

- anonymous complaint (no name, no address, no contact email / phone),

- complaint which does not have a correct addressee (air carrier or the other service provider),

- indefinite complaint (no dates, no time, no flight, no attached evidences ),

- complaint, which is not submitted
at the trading premises (site) or at the agent of the trader or to the published e-mail address .

sr manager for ICAO / IATA irregulations matters,
Aryan engineers Ltd, UK
email < aryan(at)vivaldi.net >

To author Mr. Hemant Rathi,

Nobody has a duty to provide free assistance, to execute job without the fair remuneration

It is impossible to conclude regarding the validity and the outcome of the dispute completely,
following such indefinite text of the public complaint as
the passenger has not attached ALL RELEVANT DOCUMENTS to the complaint.

Such documents, in extract or in copy form, are:-

1. The advertised flight prior to payment ; the similar extract is attached .

2. Invoice (in full) of the operator of makemytrip.com, based on which the passenger effected the payment of the unknown amount, in .PDF and in full .

3. E-ticket for each passenger, in .PDF in full ;

4. Own complaint of passenger towards the operator of makemytrip.com, in full ;

5. The reply of the operator of makemytrip.com, in full, if given in 15 days ;

6. The extract of the bank regarding the primary effected amount and of the received amount, if the refund was effected by the operator of makemytrip.com .

Further, the passenger can claim the loss via the disctrict or the customers court.

The expected expenses can star from:-
- 100 or 2000 rupees for the filing of the claim before the customers or before the district court ;
- 6000 rupees for the assistance of the legal professional before the court,

sr manger for ICAO / IATA irregulations matters
Aryan engineers Ltd
email < aryan(at)vivaldi.net >