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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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S
swiftvxi
from Delhi, Delhi
Dec 15, 2014
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Address: Burdwan, West Bengal

Hello, I have purchased a new car ( Maruti Suzuki Swift VXI) on 11th of October., 2014 from Beekay Auto Pvt Ltd-ASANSOL Branch. But unfortunately I haven't received the number plate of my vehicle along with the registration card and other papers.My car was produced to the RTO on 12th of November due to lack of seriousness of the dealer executives.Followed by this they continuously ignored the matter. In addition to this the registration fees was also not submitted by the dealer executives due to which I was not receiving the registration number. They were also misguiding us by telling that this takes a lot of time to hide their irresponsibleness.Later I threatened them that i would escalate to Maruti Higher management then they worked upon it and gave me the number( WB 40 AB 0203) and the permit to drive one month. The same thing is being repeated now and the permit is about to expire in 2-3 days.This particular dealer is involved in this matter including the GM Mr S. Mukherjee. I have also reported this matter to him but he was not eager to listen and lacked sincereness to his work and tried to avoid the matter.Also behaviour of the dealer is significantly bad.Kindly suggest what needs to be done as it has been more than 3 months from my purchase date and I haven't received my number plate and all registration documents.As a result I cannot drive my car which is causing severe problems.
Aug 14, 2020
Complaint marked as Resolved 
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    S.Veeramani
    from Delhi, Delhi
    Dec 15, 2014
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    Address: Cuddalore, Tamil Nadu

    Dear sir My car Reg No : TN31 BX 7693 Alto 800 Lxi Compliant: Horn Not Working Sub : Last Two Service Inform in Service Centre ( ABT Cuddalore) Not attend in Compliant Just vehicle running just 4921 Kms only. regards Veeramani.S Indira Nagar Neyveli. Cell : [protected]
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      vishalpareek
      from Chandigarh, Chandigarh
      Dec 15, 2014
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      Address: Jodhpur, Rajasthan

      Dear Sir/Madam, 15 December 2014 You are getting this email from a very patient and waiting customer on the service provided by Maruti biggest dealer at Jodhpur. I am writing after 4 months of waiting for an accidental vehicle No. RJ19 CE 9765. My Alto 800 purchased in the name of Ms. Anshika Pareek from Shri Krishna dealers in the month of April 2014. The car met with an accident on 9th August 2014 in Bar inn Rajasthan, It was brought back to Jodhpur and given for repairs on 18th August 2014 to Shri Krishna Dealers at Jodhpur in Basni Workshop. Our insurance company ICICI Lombard cleared the case on 02nd September 2014. Post that we had followed up with the dealership for an early repair of the vehicle. After two and a half months on 24th Nov 2014 we got a call that your vehicle is ready. When we reached to check the vehicle it was in following state: 1. It was not cleaned from any point. 2. Bumper was not fixed properly. It was down from one side and coming out from the other. 3. The doors were not aligned. 4. An internal trim was not changed as it was not in shape. 5. At least at 12 points the paint was removed showing scratches. 6. The Hatch was not closing properly it was to be pushed hard to close. 7. Internal carpet was having mud over it. We mentioned these shortcomings to Mr. Vivek and Mr. Suraj and to mechanics (3 we met) who committed to make vehicle ready in 2 more days. Since then we followed up with them on every second day but for 12 days the vehicle lied in the same condition. On 6th December we went and asked to make delivery of the vehicle on the same day as we were not ready to wait any further. On that day at 7 PM vehicle was delivered to us by clearing all amount. Before delivery of the vehicle during trial I saw that the steering wheel was not aligned correctly and it was pointing north instead of being horizontal. The vehicle was bumping and inter light was not working. It had few scratches (While the whole vehicle was repainted in the whole process) Since everybody has left Mr. Rajawat committed to get the repairs done on Monday. On Monday 8th Dec 2014 vehicle was handed over to the workshop again with few more points: 1. Steering Wheel Alignment 2. All four wheels balancing and bumpiness to be checked 3. The co-driver door was having key hole but the new door fitted was without key hole. 4. Internal external proper cleaning I am sure the vehicle will be handed over to us with one more key for the new lock while the whole set can be changed. It will be delivered to us without proper cleaning. (The vehicle is kept with open windows so that all dust enters). It has been lying at the dealership for 7 days now and still the dealership is asking for more days. I am writing with the hope that Maruti dealer has not delivered the Maruti promise despite delay of almost 4 months. But am expecting that Maruti can deliver through the same dealer else we will loose trust in Maruti also as we have in your dealer. With all expectations. Regards Vishal Pareek [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        aakriti4
        from Sirsa, Haryana
        Dec 14, 2014
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        Address: Gurgaon, Haryana

        I M A RESIDENT OF HARYANA(GURGAON) PHASE 5 AND GET MY SERVICE DONE BY APRA AUTOMOBILE, GURGAON OF MARUTI SWIFT LDI 2012 MODEL. THE TIME AND AGAIN THESE APRA PEOPLE ARE SOO MUCH IRRESPONSIBLE TO THE PROBLEMS OF THE CUSTOMERS AND ARE NOT EVEN COOPERATIVE AFTER THEY TAKE MOENY AFTER THE SERVICE AND START HARASSING THE CUSTOMER BY IGNORING CALLS. BEING A FEMALE I CAN FILE A COMPLAINT AGAINST THEM (1.NAME=JASBIR, 2 NAME =?) BUT I WANNA RESLOVE THIS AT A PRIOR STAGE IF IT WORKS. --FIRSTLY WHEN I GAVE MY CAR TO THEM FOR SERVICE THEY TEMPERED WITH THE POWER WINDOW SYSTEM WHICH I GET IT FROM OUTSIDE CO.AND THEY DAMAGED THAT POWER WINDOW SYSTEM, AND ARE NOT READY TO ACCEPT TILL DATE AND STARTED ABUSING AND HARASSING BY IGNORING THE PROBLEM AND CALLS. AND ONCE ON PHONE ONCE ONE OF THEM SAID-- JO KARNA HAI KARLO HUM TOH KARKE NAHI DENGE--- THIS ATTITUDE IS THERE IN MARUTI CO. AND TILL DATE THERE IS NO IMPROVEMENT IN POWER WINDOW SYSTEM SECONDLY AS PER THE MARUTI CO ITS A MANUFACTURING FAULT OF BREAKING SYATEM IN THE NEW MARUTI SWIFT, THIS FAULT WAS SHOWN ON NEWS CHANNEL ALSO AND ALSO ON INTERNET AS IT IS NOT OBLIGATORY AND THERE IS NO LEGAL BINDING FOR MARUTI SUZUKI TO MAKE A RECALL CALLS FOR THESE NEW SWIFT FOR THIS FAULT. THE CAR BREAKS ARE SOO DANGEROUS WHEN IT IS ON LONG RUN, AFTER THE SERVICE THE TOLD ME TO GET NEW BREAK BOOSTERS, WHICH IS A MANUFACTURING FAULT BY THE MARUTI CO AND SHOULD BE REPLACED BY THE COMPLAINT TO THE COMPANY, HWICH THEY ARE NOT DOING, WHEN THIS FAULT IS KNOWN TO THEM, THE ECU IS BEING REPROGRAMMED, IT MAY REQUIRE CERTIFICATION BY -ARAI- AGAIN AS THIS IS A MAJOR CHANGE, THIS IS THE MAIN REASON CO IS NOT CALLING ALL THE VARIANTS OF THIS MODEL, BUT THE SAME SHOULD BE REPLACED BY THE CUSTOMER COMPLAINT. I M SUBMITTING MY COMPLAINT AMICABLY SOO THAT THE COMPLAINT MENTIONAED ABOVE WOULD BE RESOLVED AS SOON AS POSSIBLE AND STRICT ACTION WOULD BE TAKEN FOR THE HARASSMENT CHARGE SO TO AVOID FURTHER IPC COMPLAINT. THANKYOU Adv. AAKRITI BHASIN GURGAON [protected] [protected]@gmail.com
        Aug 14, 2020
        Complaint marked as Resolved 
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          Sabaat Khan
          from Gurgaon, Haryana
          Dec 13, 2014
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          Address: Srinagar, Jammu and Kashmir

          Hello Sir, My name is Sabaat Khan and I am a resident of Jammu and Kashmir.I am a Software Engineer currently working in Bengaluru for a reputed MNC called IBM.My father is a Bank Manager.This mail is regarding my recent Bitter and Selfish experience, and most of all the feeling of being Exploited, that i had the chance to encounter at the hands of your Outlet in Srinagar(Jamkash Automobiles, Humhama and National Insurance), that is now compelling me to seek legal help.Before I proceed further, let me state here that I will be initiating a report with the Chamber of Commerce regarding the same matter in coming days. It started in July'14 when after I had finished saving money for my 1st Car in which some cash I had lended from my father, we decided to get Alto K10(Vxi). So on 27th July'14 we got our car ready for almost 3.8 lacs, registered under my father-Ghulam Nabi with Temp No:- Kmr-5-Temp-M-790 and Insured it for 0 Depreciation Policy from National Insurance. It would have hardly gone 500 Kms when the great Flood of kashmir submerged it on 6th Sep. After the water receeded, insurance people told us to take our car to Maruti Service Center and so on 21st September we took it and got 319th number. Since that day there was no contact either from the Service Center nor from the Insurance Company till recently on 1st Dec my father recieved a call from Jamkash Automobiles saying that they have repaired the vehicle. At first we were shocked as to how careless and irresponsible they are, as they did not have the courtesy or audacity or responsibleness to even bother to atlest inform the Client or Customer--the Third Party about initiating the survey or the survey reports and they even have So-Called "Repaired" the vehicle on their own without the consent of the Owner. Now lets come to present, i[censored] see the vehicle now and say that its a new vehicle I will not utter another word. That car looks 10 years old. They have broken the front bumper, dents on Two windows and argue that it was already broken.I only asked them to show me these dents and broken bumper in the Survey pictures and they were left Deaf n Dumb. The Seats have got Rust on them and they want me to take this Car.This is Absurd! Even a lame man understands that speakers work on Vibrations and frequencies and if muddy water enters it, they r gone and these Tail-Less Donkeys havent even replaced them and they want me to take this car! Only today and that too after repeated efforts was i able to make them agree to Change the Wheel Bearing(not to mention how important its to change this in Flood Cars)!!! After all this we decided not to take this car and rather go to the True Value and look for other Options.Again to our utter shock and dissapointment we were offered just 2 lacs for our "Repaired" 2 months old car, that had cost us 3.8 lacs plus the repairment cost of Flood i.e. 1.5 lacs, Arguing that it is a Flood Car and that these cars are now patients...So Why Am I Getting A Patient???? I had insured a Baby and that too with a 0 Dep Policy!!!So all in all, At present I am getting 2 lacs for a 2 month old car that has cost me almost 5.5 lacs!!! Can u please Explain me whats happening here.I dont understand this Maths. How could anyone feel that this will be acceptable to me or worse How Can I Accept this??? I have knocked at every door that i possibly could without success.I even talked to Surjit Singh Bawa from National Insurance.Although he lend me a patient ear but he said that Maruti has put some intermediator or some third party who handle Insurance. I dont care about your Policies. I want justice. For the past 3 Generations my family has been a loyal customer to Maruti as well as National insurance.You can pull up my records for the last 25 yrs in National Insurance and see how much Premium I have filed AND then Check the Claims that I have made! Is this how you treat your loyal customers, Cheat them?? This is the Time of Turmoil for the People of Kashmir.Inspite of providing relief or assistance, I am sorry to say but your Company in Srinagar is Looting, Cheating and Exploiting Flood hit people. Atlast, I would only like to say that whatever repairs or Deals that your Company has done or offered me till now are not only obnoctious but insulting!! I dont have that much time that i will keep following u guys everyday.I am tired now. Although I have lost all hope and am almost ready to take it up as a Legal Challenge and seek Legal help, regard this as my last attempt to solve this matter out of Court. Anticipating your reply soon. Regards Sabaat Khan [protected] [protected]
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            manish0102
            Dec 13, 2014
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            Address: New Delhi, Delhi

            SIR I WAS PURCHES MARUTI SUZUKI SWIIT LXI 2009 MODEL FROM TRUE VELU MOTI NAGAR ON 10 AUGUST 2014 I AM SECOND OWNER, CLUTCH IS WORKING VERY HARD, I HAVE THREE FREE SERVICE AND 6 MONTH WORRENTY ON THIS CAR WEDSESDAY I WAS GO SERVIC SENTER FOR MY 2ND SERVICE I TELL ADVISER SUKHVINDER SINGH MY PROBLEM .HE WAS NOT CHECK MY CER CLUTHC AND ASK ME THAT 5000 PAID FOR THIS WORK.THERE ELSE I HAVE ONLY 3 MONTH TO PUCHES CAR PLZ HELP ME
            Aug 14, 2020
            Complaint marked as Resolved 
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              1988Chandan
              from Noida, Uttar Pradesh
              Dec 13, 2014
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              Address: Mumbai City, Maharashtra

              We had purchased wagonr cng, bakers chocolate colour in june 2014, having no. MH-02-DJ-9419 registered in the name of Mr. Bharat Mithbavkar from Sai service station in Andheri (east). There are sudden and frequent breakdowns of my car while running on road. I had shown it in sai service workshop about 3 to 4 times but the same problem exixts again and again. However, I had given my car today, i.e., 13/12/2014 again for rectifying the problem. I would request the forum to accept my complaint and take severe actions against the dealer as soon as possible. Regards.. Chandan Bharat Mithbavkar (S/O. Mr. Bharat Ganpat Mithbavkar) [protected] / [protected] / [protected] / [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                Shubham Chhaparwal
                from Mumbai, Maharashtra
                Dec 13, 2014
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                Address: Indore, Madhya Pradesh

                SIR I HAVE GIVEN MY CAR FOR REPAIRING... IT IS SLIGHTLY DAMAGED BEFORE TO GET REPAIR I ASKET FOR AN ROUGH ESTIMATE THAT HOW MUCH IT WILL COST TO REPAIR THE SAME. BUT THAT BUDDY DEMANDED FOR MONEY WHEN I SAID TO HIM FIRST GIVE ESTIMATE... HE REPLIED NO... I EVEN TOLD I WILL COMPLAIN TO HIGHER ATHORITY... FROM INDORE MY NAME IS SHAILESH MAHESHWARI[protected]. I APPLIED TO OCEAN MOTORS KHNDWA ROAD BRANCH
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                  mnagesh
                  from Udgir, Maharashtra
                  Dec 12, 2014
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                  Address: Solapur, Maharashtra

                  sir i am the proud owner of maruti suzuki cars. after satisfactory performance of Wagon R, purchased Eartiga VDI limited edition I have some qurries regarding the price of the Eartiga as bellow 1) What is the price of Eartiga VDI limited edition at solapur ? 2)What are additional features provided in this model / 3) Whether this price is including the charges of additional features provided / 4) The delar had given me the bill of Eartiga VDI BS IV of rs 8, 08, 702/- h+insurance, , RTO charges and extended warranty of Rs.1, 34, 890/- however i have paid rs 9, 70, 000/ Assuch it is requested to clarify the qurries and communicate the facts at an earliest
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    F
                    friendspaul
                    from Auroville, Tamil Nadu
                    Dec 12, 2014
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                    Address: Coimbatore, Tamil Nadu

                    From Dealer [protected] Friends Paul M/s. Gold Finch M/C. Ind Pvt. Ltd. Coimbatore – 641 043 Coimbatore – 641 043 Mob : [protected] Sub : Regarding Manufacturing Defect – Service Complaint Ref : TN – 38 – BX – 1390 / 28 Mar’2014 Engine No. F[protected] / Chassis No. MB8CF4CACE8335490 Good Morning Sir, We regret to inform you that We have taken a vehicle from your dealer M/s. GOLDFINCH MOTORCYCLES PVT LTD at Door No.347/1, Mettupalayam Road, Coimbatore – 641 043 TAMILNADU Vide their Invoice No. 2205 /[protected] for Rs.44, 288/- + Local Tax Rs. 6, 422/- where as they Received Rs. 58, 100/- with Receipt No. 4462 Dt. 26/03/2014 on this Vehicle sale and there was no any Extra Fittings from the dealer. Vehicle Cost Rs. 44, 288.00 Sale Tax 6, 422.00 Road Tax 4, 057.00 Insurance 1, 594.00 [protected] Total 56, 361.00 This Amount is acceptable. ======== After this they collect a maintenance charge / handling charge / etc., as Rs. 1, 739.00. This amount is without receipt or bill. Please discuss about this matter to the dealer. Like this a huge amount is been collected from each customer and the amount depends upon the customer. In this connection, we have to state that after delivery of the vehicle they do not take any care about the Vehicle. The Vehicle is keeping in under ground godown where there is no light or visibility to see the damages or scratches this area is fully dark. So nobody can take the vehicle in bright light this is the plus point for the dealer to sale the Vehicle with damaged while giving the vehicle the Vehicle front shield was been re-painted and handed over to us. After some days we found that the Vehicle is re-painted it is also their Machanic told that the sales / service boys will take a test drive at that time they will sometimes go and dash somewhere. So it will be cleared and sold to you. And in this vehicle there is clucth complaint, full Jerkking Problems and Valve Problem no smoothness while running. This vehicle is not possible to have a long drive immediately the trouble starts on the way and the clutch problem starts. Now the suggestions given by the mechanics who are in the service is giving an idea saying better exchange this vehicle or sell this vehicle. Another one suggestion was given is this SUZUKI ACCESS 125 is facing the same problem to several customers. Even the manufacturing company peoples are not possible to rectify this type of major complaints. If the above said matter is OK I can’t do anything or please rectify the matter. I have approached several times to the service people but no use. Several times from the date of delivery, there was a service complaint in the said vehicle was “VALVE COMPLAINT” this happened at different places and we connot drive the vehicle from there we pull the vehicle to the dealer but your dealer cannot take any response in this regards. There is no mileage because of this problem. Please do the needful in this regard to avoid the negative circumstances. Waiting for your favourable reply. I know this will be positive to me. If any documents in this regard are required I am ready to submitt and oblige. Thanking you
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      nik_oo789
                      from Mumbai, Maharashtra
                      Dec 12, 2014
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                      Address: Surat, Gujarat

                      I am very unhappy about services of maruti suzuki because I had just booked the car and 2 dealers were calling my car for services every day which is Kiran motors and katariya motors while I had just booked the car and didn't receive it I told them please update in your system I had just booked the car and than also they use to call me every day from past one month and I am too much irritated and now when I had received my car last Sunday they are calling me and saying that today is your service last day so what the hell is that is company having lots of money to waste on calling people and this is not it one man from other dealer comes to my house saying I want to know the problem and after he left and I called him for another issue he said sir m from this dealer please call your dealer to solve this problem so what the hell is this now so please look into it and sole my issue as early as possible. As I own new car ciaz m not having fun to own it because of your poor calls
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        sudeepsen50
                        from Delhi, Delhi
                        Dec 12, 2014
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                        Address: Howrah, West Bengal

                        I BOOKED MARUTI DESIRE VXI ON 24.10.2014. ON THAT DAY I WAS TOLD THAT IF I BOOK THE CAR AND MAKE PAYMENT OF THE CAR WITHIN THAT MONTH, I SHALL BE GIVEN A DISCOUNT VOUCHER OF RS. 2100/- THIS WAS CONFIRMED BY S.DAS[protected]. I MADE ALL THE ARRANGEMENTS OF PAYMENT BUT THEY FAILED TO DELIVER THE CAR BY THAT MONTH. WHEN I WAS GOING FOR ANOTHER CAR MR.DAS TOLD THAT THE OFFERS WILL BE VALID EVEN AFTER THAT MONTH. BUT AS SOON AS I COMPLETED MY PAYMENT, HE REFUSED TO ALLOW THAT DISCOUNT AND EVEN TOLD TO RETURN THE CAR. AFTER WALKING A MILE, TAKING LOAN FOR THE CAR HOW COULD I RETURN THE CAR? HE CHEATED ON ME AND IS A FRAUD.NOT ONLY THIS WHILE DELIVERING THE CAR MR. DAS THREATENED NOT TO MAKE THE DELIVERY IF WE INSISTED TO CLAIM THAT DISCOUNT. HE SAID IF WE RETURN THE CAR IT WILL BE GRANTED AS 2ND HAND CAR. SO, HE COMPELLED US TO TAKE THE DELIVERY OF THE CAR. WHILE DELIVERING IT WAS NOT CLEANED PROPERLY, NOT EVEN PROVIDED WITH ENOUGH PETROL AND DRIVER TO BE DELIVERED AT MY HOME.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          khushbu.sinha
                          from Delhi, Delhi
                          Dec 12, 2014
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                          Address: Pune, Maharashtra

                          Hello Sir, I had booked a car from ACE KUDALE CAR Manjari showroom situated in PUNE on 18th no.14 .my contact person is Mr. Avinash. I had signed on loan agreement on 25th nov.14.that time he promised me that he will deliver car with RTO receipt & number on 3th dec.14.then suddenly I got a call on 1nd dec.14 that he will deliver the car on 2rd dec.14 without number plate & RTO recipt. Some another person(Swapnil) is supposes to come for car delivary at my home on 2nd dec. 1 o clock.again I updated on 2nd dec. 14 that he will reach at my home at 4 o clock evening but he came vary late at 6.30 pm .that time I was about to go to hospital as my child Was not well. any how I had accepted the delivery & signed the documents by stating that I am not able to verify the condition of car regarding scratches or cleaning in night, I will send you pictures in mail if any issue is there & I am expecting that you will correct those issues .He also agreed that he will take care. unfortunately next day morning I had admitted my dauther to hospital as her condition is not improved & I was not able to verfy the vehicle next day morning .i had got chance to stick the L-Sticker on front & back bonut on Friday evening, then I noticed some scratches on co-driver side of bonut .then I verified the whole vehicle & I also found many light dirty spots on back doors inside.then I communicated the things to Avinash & Rajesh both .that day rajesh told me that he will reply on Monday (8th dec.14).I asked on Monday then he is telling we cant do anything after delivery of vehicle. its really paining me, I had spend a huge amount for new car and I got a defective Car looks like used car.some how I am having douts that he sold me either little older vehicle or used car. what should I do, I don’t know. please take the appropriate action so that they will not cheat the next customer who is having less knowledge of vehicle. I got the RTO Receipt & Number plate from showroom today(12th dec.14).you can find the attached picture of scratches & Vehicle detail in RTO Recipt. Model:-Salerio VXI AMT VIN No:-MA3ETDE1S00160048 Engine No:-1802122 Vehicle No:-MH14EP8707 Thanks in advance Khushbu Sinha
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Ms. Deopriya Banerjee
                            from Chennai, Tamil Nadu
                            Dec 12, 2014
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                            Address: Mumbai City, Maharashtra

                            Dear Sir We have purchased a vehicle in the name of Mrs. Karishma Chedda i.e a Ertiga Vdi from M/S Excel Autovista, Bandra (w), Mumbai. We have taken the delivery on 23rd Oct.2014. Since, we had taken an insurance on our own, we had an excess amount paid to the dealer of Rs. 26371/-. While booking the vehicle, we had gone through the list of accessories to be put at the time of delivery a bit overpriced. So we did not confirm any of the accessories to be put on our behalf. At the time of delivery, we were surprised to see the same, without our knowledge all the accessories were put by their choice & no confirmation ever made by us. On seeing this, we still did not bother much & accepted the same. Now, since its more then 60 days, we have been in follow up with the executive constantly, to settle the account & give us the complete detailing off the funds utilised & invoices for the same. We are shocked to see, there is no response from them on repeated telephonic calls made by us & we have also sent them a mail regarding the same. Hence i would like you to intervene & do he needful for no further dispute to occur. Regards Kamlesh Gandhi
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Sunny Chandel
                              Dec 11, 2014
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                              Address: Bilaspur, Himachal Pradesh

                              Sir, I have purchased alto k10 vxi on dt. 24/11/14 from eakansh wheels tepla jagadhari road ambala cantt through csd in the name of Kamal Singh given temporary no. HR-99-UC-(T)-2071. On dt. 11/12/14 when i have gone for registration of vehicle at rla bilaspur himachal pradesh its comes to my notice that as on form of temporary number that was valid for one month The date of purchasing was shown as 13 november 2014 but i have purchased it on 24 november 2014 and rla bilaspur (hp) also entered purchasing date of vehicle 13 november While i have purchased on 24 november then why they have given certificate of purchasing vehicle on 13 november
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                                Jorose
                                from Bengaluru, Karnataka
                                Dec 11, 2014
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                                Resolved

                                Address: Coimbatore, Tamil Nadu

                                Hi Sir/Madam, I have purchased Swift VDI from the famous dealer at Coimbatore, TamilNadu-Ambal Auto. For the past 1 year, we are facing noise issue in the front wheel side. Initially, the noise was very feeble. Now the noise has increased tremendously. But no service and response for that has been provided by the dealer. Even after the multiple and frequent service at various branches of the dealer in the city, the sound has only increased. After the recent service, the steering was not tested and given in a very bad condition in such a way i could not use horn and when i increase speed, steering is starting to tremble and providing vibrations. Please provide a good service so that this complaint gets rectified and receive the car after complete testing without any faults. Warm Regards, ArulJothi.D [protected]@gmail.com 91-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  R
                                  rohit285
                                  from Chennai, Tamil Nadu
                                  Dec 11, 2014
                                  Resolved
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                                  Resolved

                                  New Alto - K10 VXI - Power Steering Issues and Engine Abnormal Sound

                                  Address: Bangalore, Karnataka

                                  Dear Sir We have purchased "New Alto K10 VXI" car (registration No KA-52- M-4241 and chasis No MA3EZDE1S[protected] from your authorized dealer/ distributor M/S RNS Motors - Bangalore - Nelamangala Branch. The vehicle was delivered to us on 24/11/2014. While driving the vehicle, the below detailed issues were observed, (1) It is hard / difficult to rotate the steering in the anti clockwise direction ie it requires more manual power to turn...
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                                  Sudhakara Panicker
                                  from Kottayam, Kerala
                                  Dec 10, 2014
                                  Resolved
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                                  Resolved

                                  Address: Alappuzha, Kerala

                                  From, T.N Sudhakara Panicker Puthenpurayil Cherthala South Post Cherthala Taluk Alappuzha District Kerala-688539 Mobile :-[protected] Sir, I had purchased the MARUTI SUZUKI ERTIGA VDI (KL-7 BN-TEMP 3897is the temporary registratio no of the vehicle)Superior White Colour from Popular Maruti on[protected]. Mr Ajmal was our sales executive who dealt with us throughout the process. The buying experience was bad since he completing the registration process and now the situation is that I want to run for completing the formalities which the showroom needs to take care off . I want to you to take the notice of the troubles we are dealing with due to the largest 4-wheeler company of India. Showrooms and service centres are the face of the company with which the customers constantly deal with and any bad experience leads to distortion of the image of the company. The troubles caused to us by the M/s Popular maruti are unforgivable. Please take care of the problems and make a swift and firm decision. 1. I was quoted the on-road price of Rs 9, 20, 000 inclusive of the accessories. Mr Ajmal sales executive who took care of my registration told me that he has done such things through an agent and that agent is the person who dealing with the registration.Now he saying new new stories for registering the vehicle. I want register the above mentioned vehicle as taxi permit but not yet they donot care for registering. From[protected] to[protected] i need to wait for registering.Now I lost 4 Days Taxi trip due to negligence of the Show room Sales Executive.I had given all the amount for Registering the vehicle on[protected] and they verbally agreed that do all the formalities.Sir I had lost 4 Days trip or average amount of money lost for 4days become Rs.25, 000/-(INR Twenty Five Thousand).I have already presented the vehicle to Popular Show Room, Near Manorama Junction, Cherthala Town, Alappuzha District.Please consider this complaint for making the Registration as soon as possible. Thanking You, Sudhakara Panicker tnsudhakara.[protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    dinaa1974
                                    from Bengaluru, Karnataka
                                    Dec 9, 2014
                                    Resolved
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                                    Resolved

                                    Address: Cuttack, Odisha

                                    I would like to bring to your notice that I have given my vehicle bearing vehicle no- OR-29(B)1111 on last 24th November, 2014 at the servicing unit of Sky Automobiles, Cuttack . On 3rd December, one Mr. Dhananjaya, the service advisor of your company, telephoned me and informed that the vehicle is completely ready for deliver and asked to receive it from your company on Thursday. But, due to some personal problem, I intimated him that I would go to receive my vehicle on Friday (5th December).Later, I too failed to receive my vehicle on Friday and asked him to send my vehicle through your servicing staff and I will pay the amount, spent in repairing of my vehicle, here in Kendrapara. Mr. Dhananjaya told to me to send the amount to the company bank account. But, unfortunately the bank account number has been received through SMS from Mr. Dhananjaya on Saturday afternoon (1 pm ) and I deposited the required amount of Rs 26, 000 (spent for repairing of my vehicle) on that day .As Mr. Dhananjaya failed to confirm whether the amount was credited to the comapny account or not, so he avoid to deliver the vehicle by sending your staff on saturday. I too failed to get my vehicle on Monday(8th December) due to some billing problem occurred from your side . On Tuesday(9th December ), My vehicle has been sent with one of your staff for delivering it at Kendrapara. When I received my vehicle at Kendrapara on Tuesday, I unearthed that one of my new tyres, that was used as stand by(step-in) got severe crack and damaged as a result I returned my vehicle through your staff, who came to deliver it, by not receiving it . First of all your company failed to deliver my vehicle in time, secondly one of my new tyres has been exchanged and a damaged one has been kept as stand by . So I am mentally depressed following such act of a renowned automobiles company, that got a good name in the country . So, I would request you to do the needful in this regard and to compensate me .
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hi Mam, we deeply regret this incident. Please share with us the CRM No. if you have got one. If not, kindly call [protected] and procure one and share that with us, so that we can process your query further. Also, please provide your phone number and email. Regards
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                                      M
                                      MKGaur
                                      from Thanesar, Haryana
                                      Dec 9, 2014
                                      Resolved
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                                      Resolved

                                      Address: Kaithal, Haryana

                                      I had purchased Maruti 800 in the year 2007 and purchased alto in the year 2009. Thereafter I had purchased Swift VDI in January 2014. The tyres of swift are not in working condition, due to which car making a noise and i am visiting in Ekansh Motors kaithal, Haryana from the last two months. But they are not taking any action. I am the regular customer of your company since 2007. Therefore it is requested kindly changed the whole tyres of my swift car. Thanking you Dharamveer Sharma Kaithal (Haryana) [protected] [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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