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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 11

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V
vgupta11
from thane, Maharashtra
Sep 8, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I had order from mcdonald's app payment got debited but order not place

Hello Team,

I had order bugger from macdonald app and made a paymet to using gpay and money got debited from account but order not been place and when i check on app it is showing refund pending but till now i havent recived any amount yet. here i attached screenshot...
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Jay limbachiya
from Ahmedabad, Gujarat
Sep 8, 2022
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About not paying my salary

Address:Mcdonald Nikol ahmedabad

I work in McDonald 12 days continue with extra time but they don't paying my salary a manager insulting me between public I was really feel my self insult they very insulting me and he said that I don't pay your salary that's a main problem because I work hard till now he was forget me to hiring and 12 days i working in McDonald what can I do and also not pay my salary till now .insulting is more problem of mine that I don't handle he really...
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sadhana vuddemarry
Sep 8, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited since July 16 2022, and correct contact information not provided for refund queries

I ordered McSpicy premium chicken burger on july 16 2022, and first I made payment through amazon pay, amount got deducted from my account by order was not placed. It is showing that paymnet successful but order confirmation was not received. Refund status is mentioned as refund initiated but not credited to my account from that time...
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V
Vishalpatel27
from Mumbai, Maharashtra
Sep 7, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
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Second time cheated with transactions

Address:Donbosco, borivali west mumbai

This is for the second time in they cheated with online transactions.i have successfully paid the amount they said but they saying we didn’t received your payment i am showing all proof but still they are not accepted..what if poor man come with family and they have to wait for 24 hours....
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T
Tytyty
from Mumbai, Maharashtra
Sep 6, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Served nonveg instead of veg

Address:Asangaon

I am pure vegetarian (Jain) . I ordered for veg nuggets at the McDonald's outlet located in Asangaon. Instead of veg they served me chicken nuggets. I consumed the chicken nuggets unknowingly....
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Gandharv Narayan
Sep 4, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
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None delivery of order after 1hr

Address:8791, c- 8, Vasant Kunj, New Delhi - 110070

I order around 8:55 pm, and after more than 1hr a message comes from Mcdonald your order is canceled. My order number is 2248467 for dlf ambiance mall vasant kunj. Seriously guy one thing for sure I am never going to order again from you guys....
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Ruchi Insights
from New Delhi, Delhi
Sep 2, 2022
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None delivery of exact product and delivery of sabotaged product

Address:McDonald's crystal palm jaipur

I ordered one large coke from Mcdonalds at crystal palm Jaipur but they delivered me a medium one that too with foam in it...
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D
Disha Tamboli
Sep 2, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Regarding my payment

Address:chatrapati shivaji terminus

We visited McDonald's near chatrapati shivaji terminus on 2sept, friday morning. Our bill amount was 605INR and order no.1050 . we paid 700INR cash since there was online paymnt glitch at restaurant. we were promised to give change(95INR) on our exit. However we didnot receive it after asking mny times we did not receive it. I request you to help us get back our change. Every penny matters....
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R
Rajshree Sopal
Aug 29, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Refund of the bill given mistakenly

Address:Sinhgad road pune 51

Hi

On 12th august i mistakenly paid Rs 185/- on previous bill scanner and after confirming, the counter person told that amount will be refunded to your account automatically within 2 days

For the same I have visited the store on 22 August the counter person told that within 48 hours amount will be refunded to your account but till date i'm waiting for the refund

Pls check & revet ASAP...
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M
Mandar Koli
Aug 29, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Burgers not yet well cooked

Address:Sion station

I have been visiting your outlet in sion every alternative days . N my most common order will always have Mc chicken burger. But today first of all I must have got order after 13 min and that also when I took my order and sat inside my car to have it . I was cold and also not really week cooked it had a very peculiarn funny taste . Also the texture of the burger was just like so compressed as if there was 10 kg of weight kept on the burger...
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Lavi Chauhan
Aug 28, 2022
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Refund related

Dear sir \ mam
I visit the janpath mcd approx 6-7 days ago and due to some misunderstanding i ordered two chicken burger in place of two veg burger, i request to the manager to refund my money but she says it is digital process so i am not able to refund you today it takes some times but your money is refundable.
My money is not credit back to my account
So
Please give my money...
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S
shrutika tandel
Aug 26, 2022
Aug 27, 2022
This thread was updated on Aug 27, 2022
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Amount was deducted for a failed order but refund not provided

My Order did not go through but the amount was deducted and the amount was refunded back. This happened twice. I want my amount to be refunded back...
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D
Devus000
from Ernakulam, Kerala
Aug 23, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Food packaging and spillage

Address:MacDonald,maradu,Ernakulam,Kerala

I ordered 6 burgers, cocke and french fries from McDonald's maradu, Cochin, when it's delivered fully damaged and very bad packing, even they are not providing proper box packing for burgers.the all food was broken out and I don't even expect from McDonald's....
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Trupal Gogadani
Aug 20, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
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Order not given properly

Address:Valentine’s multiplex dumas road surat

I had given an order of 2 chicken and 1 veg burger but the staff gave me 3 veg burgers in a takeaway. Also the staff were very ignorant....
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R
Ramit Mohan
Aug 20, 2022
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Items missing in the take away packet.

Address:East Gandhi Maidan,Patna

I, Ramit Mohan purchased three Mcveggie & one butter panner burger from your outlet located in East Gandhi Maidan, Patna. It was a take away order which in opened at my home, but i found only two mcveggie and one butter panner burger. It means one mcveggie burger was missing. I felt let down and cheated by a international reputed brand. pls look into the matter and revert at my Email- [protected]@gmail.com and my no [protected]...
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Sir, i am go 13 aug to visit in McDonald's and i am scan QR code and order it and deduct double payment in my account McDonald's branch manager he saying auto refund in your account but till time not refund in my account and no contact option no solution. Sir my registered number is [protected]. Order name is pankaj garg. My order number is 21238402.
*McDonalds Delhi Isbt Dmrc - Ground Floor*, order no. is *21238402*
Sir till...
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N
Nawabzaade
Aug 19, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund policy

Address:Dombivli sonal, gharda circle

I ordered online on 27 july 2022 worth rs 423, paid through amazon pay and it got cancelled. It's been over 20 days and i didn't get any refund. In the app it just shows refund initiated. Please look into the matter.
McDonald's dombivli sonal....
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S
Suganthi Balaji
Aug 19, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stale food from Mcdonald's Navalur branch

We had ordered burgers chicken strips and drinks on Aug 18th night. We got retried strips which were hard and dark and the burger patties were overcooked and the Mc Spicy chicken burger had some fungus in it. Worst quality. The drink bottle had dust and hairs on top while delivered....
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A
ashish111panchal
from Ahmedabad, Gujarat
Aug 19, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related

I have ordered from mcdonalds app and from the store at kankaria, Ahmedabad, gujarat. On 10th aug. But due to delivery partners are not available and i have waited for an hour after that i have cancelled the order but after 10 days still i have not received the refund, even i have tried to contact the store but all the time they just reply me by one answer and that is you will receive by 7 working days..
My order id is MNG-DL[protected]br...
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A
Avinash Dhondge
Aug 15, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
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French Fries

Address:Phoenix Market City, Pune

The French fries were not prepared fresh, they were stale. We didn’t like the service....
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