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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 14

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S
from Ahmedabad, Gujarat
Jun 26, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect prices

I am your regular customer and today (25/6/22) had worst experience in one of your store at C.G. road Ahmedabad. We wanted to avail offer available on app for Chicken Kebab + Fries @69 and also added few more items (bill attached for reference) After cashier placed order and took payment we noticed price for Chicken Kebab + Fries says 99 instead of 69. When we disputed and asked store people that why were we not informed this at time of placing...
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Neha Tambu
from Pune, Maharashtra
Jun 26, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Order not delivered

Address:Pune

Not delivered order for more than 1hour and after almost 1:30 they cancelled order without concern…I WANT ACTION AGAINST THE MACDONALDS IN PCMC, PREMIERE PLAZA, PUNE .CHINCHWAD…. Waiting for ur reply...
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Rashmi Vibhute
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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EZ Delivery meals

Address:Peenya, Bengaluru

I had ordered 2 McSaver American Cheese Supreme Meal. So technically they should have given me 2 cokes. But, instead I received only 1 coke. This is highly unacceptable. Please revert back....
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S
Syed Mohiyuddin Hussaini
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paper bags

While some MNCs charge for carry bags, they do not have their corporate logos printed on them. Although according to the consumer court, businesses are allowed to charge for carry bags, there shouldn't be any company branding on them, McDonald's in Bangalore's Mantri Mall is charging Rs. 9 for a bag and printing company logo on it. Carry bags shouldn't be charged to customers if there is company branding....
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Yash1631
from Vadodara, Gujarat
Jun 23, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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Mcveggie burger

Had no veggie patty
order no 1082
Vadodara inorbit branch...
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S
Samurrr
from Mumbai, Maharashtra
Jun 22, 2022
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My money is taken and didn't receive my order

There is another proof that i paid and didn't recieved any order i buy a lot of things form mcd but never faced this problem pls refund me my money...
+1 photos
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Samurrr
from Mumbai, Maharashtra
Jun 22, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money is taken and didn't receive my order

When i buy my order it said i paid the money but it said error and now it said that my refund pending pls help me out i really need that money i called the helpline but no one picked either...
+1 photos
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santosh arramshetty
Jun 20, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Food allergy after eating mcspicy chicken burger

Address:Appaji Complex, Plot No 1A & 2/1, Kamala Nagar, Hyderabad, Telangana 500060

Hello MCD,

I had my lunch ordered in McDonalds ( Hyderabad) on June 20 2022. I ordered 2 mcspice chicken burger and 2 veggie burgers . I started seeing skin rashes in my body after 30 minutes . Stomach cramps and had to go through pain . I would really like to bring this issue to attention . If any questions, please reach at Santhosh.[protected]@gmail.com

Thanking you.

Santhosh Kumar arramshetty...
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Shikharmsharma
from Surat, Gujarat
Jun 20, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item were missing in order

I have ordered in mcdelivery surat valentine but item were missing in that also some item were wet. Please find attached image and help me resolving this issue and to get refund...
+1 photos
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C
Chandra Nag
Jun 20, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leftover/deep fried items supplied

Ordered for spicy chicken 4 pieces with coke, received 4 leg pieces that too deep fried, black spots on the piece in deal drown colour don’t know why this much negligence towards customer orders in Vijayawada, Andhra Pradesh...
+1 photos
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R
ritikmittal
Jun 20, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order was not delivered, but the money got deducted

Address:Hyderabad

Yesterday i ordered a meal from McDonald's mobile app. The order id is : HIT-DL[protected].
The order was placed at 1:33 pm and by 01:52 PM it was showing that order was prepared, but till 2:55 PM the status did not got updated, it never went to Out for Delivery status. But directly it showed that the order was delivered, which i did not received. I tried calling the store multiple times, but no one picked the call. There was...
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vibhu.upamanyu
from Hyderabad, Telangana
Jun 19, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not generated

I had ordered using kiosk at McDonald's at Sarath City Capital Mall in Hyderabad on 12 Jun 2022. While i was paying at the kiosk using UPI the kiosk lost connection but the UPI transaction of Rs.1, 139 was successful and money was deducted from my account. The order was however not placed so the McDonald employee asked me to pay via cash and said that refund will be generated within 2-3 hrs. I am yet to receive my refund.
UPI ref....
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Pakshal Palrecha
Jun 18, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late in order more than one hour

Address:Ryewood villa society, Bunglow 1 Lonavala

Hello team, I placed the order around 830pm and it’s already 10pm and I havent recieved the order yet. I’ve been trying to call them but no one’s even picking it up.

I’m from Lonavala. I want to lodge a complaint against Mcdonalds Lonavala.
Pin code 410401. I also have proof.

My phone no. [protected]...
+2 photos
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A
Areej Khaiser
Jun 17, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
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Gourmet burger

Dear McDonald's, I wanted to complain about the services for the gourmet burger. In McDonald's delivery app and in other food delivery apps many gourmet burgers are not available for example: chunky chipotle burger. I've searched this burger in many McDonald's stores and online delivery apps but they're not serving this particular burger anywhere only in few stores this burger is available also in many stores they don't even know chunky chipotle...
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Singh bhati
from KOTA, Uttar Pradesh
Jun 17, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the bill.

Address:MegaMall, Indore, Madhya Pradesh

Yesterday (16 june 2022) i went to mcdownald located in MegaMall, Indore, Madhya Pradesh (India). And i ordered 2 fries, 2 cold coffee and a Coca-Cola. And the red display which shows the costumer what they ordered at the counter was not working. So i asked the employee 2 time what i ordered and they told me my bill is 648.98 rupees they repeated the same items which i ordered . But today when I got a message of digital bill. The bill shows...
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smsiddhu
from Mumbai, Maharashtra
Jun 16, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related

Address:Nirmal life style mulund

MacDonald, Nirmal life style mulund
I am ordering some meal but the restaurant cancelled my order and i ask for refund that they told me submit account statement is that talking to like that for my refund i want to submit my account statement I alredy gave them transaction id...
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k. premsai6
Jun 15, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
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Inconvenience of AC

Address:Hyd, 219
Website:Consumer complaint.in

Hi sir,
I am so hungry came to eat at housing board Kukatpally branch but there is no AC at that time and the store person saying that there is a renovation is going on that buliding. If it is like that why the hell store is opened, insted of taking orders, just take online orders . Any how you not gonna reduce the price which you are charging....
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SURAJ SUBUDHI
Jun 14, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Got Non Veg Burger after asking for Veg Burger

My wife ordered Veg Burger and she got a non veg burger billed and she when got a first bite of it then she realised that it’s non veg. She had repeatedly said veg only as she is a pure vegetarian by birth.

The store where it happened is inside Lulu’s mall, Kochi. We were in visit to Kochi for our trip....
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A.V. FINE ART
Jun 14, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Product

Address:Igatpuri, Nashik

Bad quality burger, no lettuce in burger bad quality chicken...
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Aashnash009
from Mumbai, Maharashtra
Jun 13, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Regarding theft

Address:Causeway colaba mumbai

I had ordered from McDonald's on the causeway colaba mumbai. The money got deducted twice and I told the employee that but he said it will come back to you and if didn't I will make sure to do it myself.. But the money didn't came back. Also I have sent him all the screenshots and everything but he is not responding.. He said his name is Manglesh. Number- [protected]....
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