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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 10

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A
abbashab163
from Mumbai, Maharashtra
Nov 3, 2022
Nov 5, 2022
This thread was updated on Nov 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly billed twice for a single order

Address:McDonald's, Bharatiya City Mall, Bengaluru

I was wrongly billed twice for a single order I placed at McDonald's outlet in Bharatiya City Mall, Bengaluru. I’ll appreciate if you help secure refund of the additional amount of INR 382.98 that I was wrongly billed.

I used the self-help kiosk at the above outlet to place my order. On first attempt, the payment went through but the kiosk did not confirm the order. I reported this issue to the Store Manager who asked me...
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Yashwardhan Shah
from Powai, Maharashtra
Nov 2, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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No refund given.

Address:Bhopal, Madhya Pradesh

This is a very serious problem to discuss about that McDonald’s hadn’t given the refund of ₹308. Though they promise me to gave it in next 48 hours. But they haven’t....
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Fmvt
from Delhi, Delhi
Nov 2, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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Payment done but order not placed

I tried to order 4 mcpuffs today using the mcd website with the paytm payment gateway.

The payment took 4 hours to complete and i had to leave the restaurant for prior appointment.

But even after the payment went through neither i got my money back nor was my order confirmed.

Upi transaction id:[protected]...
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Saumya lal
from Indore, Madhya Pradesh
Oct 31, 2022
Nov 3, 2022
This thread was updated on Nov 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't got the refund money back

Address:McDonald's, Bhawarkua sqaure Indore

I am saumya Lal
I went to Macdonalds [Bhawarkua sqaure Indore]
On 20th October and ordered through app, they deducted money from my account but didn't approved my order! So staff said to pay again and money will be refunded in 2-3 days but it's 31oct now but I have still haven't received my money back! I felt cheated, please review this issue!...
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A
Oct 30, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online order refund related

Last 20 Oct ko Paytm mini se mene MacDonald me order Kiya tha payment Paytm postpaid se kiya tha but payment failed error ki wajah se order confirmed nahi hua tha and second time jab. Mene Kiya tab bhi same error aaya tha aur payment dono bar Paytm postpaid se debited ho gya tha aur iske regarding mene phale complaint bhi kiya tha refund related but koi response nahi aaya aur abhi refund bhi credit nahi hua so plz take action for thi my concern...
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J
Jainam Patel
Oct 29, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related

I haven’t received my refund of rs.406/- for past 4 days I want my money!!...
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A
from Pune, Maharashtra
Oct 24, 2022
Oct 26, 2022
This thread was updated on Oct 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Food quality

Address:Premiere Plaza Chinchwad Pune Maharashtra India

There is a McD oultet in Chinchwad Pune Maharashtra where the quality of the food items are not up to McD standards. The fries are always soggy and have black spots on it everytime I visit the place. The bun also doesn't seem fresh. The sauces taste wierd and overall quality is never good whenever i visit the place....
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A
Alpeshh Vaghasiya
Oct 23, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I leave mc Donald's with unhappy

Address:Sarthana jakatnaka, near zoo, Surat, Gujarat,

Today, I am not happy... Because I have to leave mc Donald's without giving any order..

When I reach outlet i found traffic on order counter due to non operative 1 cash counter .. surprisely these outlet have 3 oder counter...
I am not happy with these I am come theire with my 3 children ..and their happiness are more priced then 💸 billing amount...
Time arround 9:30pm to 10:30pm.
I have no need to...
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sadhana vuddemarry
Oct 20, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited since July 16 2022, mail rejected by mcdonalds

Address:Store's location : McDonald's gsm mall. Survey no 99/B ,Opp. My Home Jewel, Madinaguda, Miyapur Main Rd, ICRISAT Colony, Miyapur, Telangana 500049

How complicated is it to get my 263 rupees back... Firstly mail id give for the complaint raised is not working but some how i managed to send the mail but mail is not accepted... From Jly 16 2022 am not able to get the refund.

ordered McSpicy premium chicken burger on july 16 2022, and first I made payment through amazon pay, amount got deducted from my account by order was not placed. It is showing that paymnet successful...
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R
Rishi Mundhra
Oct 18, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Behaviour

Address:Indore, Treasure Island mall

@ McDonald's, Treasure Island Mall, Indore, MP, India

The incident is roughly 1 week ago ( around 10 Oct'22, not sure of the date - evening )

Nikhilesh, a member of staff at order counter, misbehaved badly. Twice, at separate occasions, he ignored my order whenever a woman came up, and he continued to do so, not just with me. He simply ignored the other clients. I raise this to the manager then (but I think that...
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A
AshutoshTiwari509
Oct 15, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad quality burger provided from Badlapur branch

Bmm-dl[protected]

respected higher authorities of mcdonald's india

this is my order number
bmm-dl[protected]

register number
[protected]

order amount rs 617

order given us totally cold and not satisfy with thr quality material less sausce and tikki was not cooked properly and totally cold

french fries was cold and soft no...
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A
apoorvakarekar
from Pune, Maharashtra
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Money got deducted extra twice , Did not receive it back

I had ordered food from C

- Date : 06/10/2022
- Order Number : BWP-DL[protected]

I selected payment mode as GPay, and money got deducted but it did not show on the App page
This happened twice, So that means I paid an extra amount twice.
On McDonald's website, they said that the money will get refunded within 10 days but on the app, they say that refund is not required

I...
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Rahul1221.rl
from Jaipur, Rajasthan
Sep 27, 2022
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Partial order delivered. Items missing from the order placed

We placed an order from WTP FOOD COURT Jaipur which was a meal and paid online. The order includes burger, fries & drinks. We were asked to wait for 30 mins even when we were dining in. The order were served to customers coming later after us. After so long the order was not even complete and the drinks were missing for the one i placed order for. We were told to take the rest meal and drinks were served. Even after waiting for 40 mins staff...
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C
chef Nikhil Paul
Sep 18, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customers getting suffocated in the restaurant due to no AC

Address:Sy No 59/8, Rainbow Mall Kharkhana Road, Cantt, Secunderabad, Telangana 500009
Website:www.mcdonaldsindia.com

This complaint is regarding one of your branch located in Sy No 59/8, Rainbow Mall Kharkhana Road, Cantt, Secunderabad, Telangana 500009 and my order number is 169, 170 order date[protected]. There is no AC and no any way of air circulation in the restaurant. Our bill consists of the AC charges as well so the company has to provide it and if there is any repair work required then first it has to be done and then only open the restaurant,...
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Pratyusha Settipalli
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic and low standard packaging which can be life threatening

Address:Flat no 417, C Block, Royal Pavilion Apartments, Ameerpet, Hyderabad-500016, Telangana, India.

I ordered a meal from McDonald’s and the packaging was so poor that the plastic lid of the coke container exploded in my face and broke into pieces causing damage to my eye, mouth n nose....
+2 photos
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aryansingh02
from Delhi, Delhi
Sep 14, 2022
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Chandni Chowk outlet of Mcdonalds

Address:Chandni Chowk Delhi

No hand wash or washroom available. Extremely unhygienic...
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Shzaine Miranda
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food poisoning after eating non and veg wrap

Address:Seasons mall pune

On 10september me and my sister at chicken and paneer wraps from pune seasons mall mc d branch. Within 3 hours of eating she started vomiting and vomited atleast 5 times. Next day both o[censored]s developed looose motions. The food even tasted weird and was full of pungent and funny smelling onions. The food was definitely contaminated.request action immediately....
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Bijay44554
from New Delhi, Delhi
Sep 11, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong order

Yesterday, we had placed an order of simply just chicken nuggets.. That too with lots of struggle... Later, we had received the following order.. Instead of chicken nuggets, we received a completely different order consider burger, mcflurry, and a pie. We were greatly disappointed with this issue.. Despite being such a large company, it was shocking that they messed up such an easy and short order.. We don't plan on ordering from McDonald's...
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Ktnsol
from New Delhi, Delhi
Sep 9, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
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Ordered veg food and got nonveg burgers

Address:Dwarka delhi

Ordered veg burgers but received nonveg burgers and when called the restaurant they told take them in hand and click pictures of it and send, i told them i cant do that never touch no veg food but they forced me which really hurt my religious sentiments. I am aatching my order details along with what got deliverwd in bill! This is very disappointing service by mcdonalds ! I want strict acriin against this branch asap!...
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Jay limbachiya
from Ahmedabad, Gujarat
Sep 8, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting my salary from McDonald side

Address:McDonald' nikol ahmedabad
Website:www.mcdelivery.co.in/onboard

My name is jay and I started my job date 17 October 2023 to 2 September but McDonalds manager
Forget to hiring me and continue 12 day I working hard honesty with some extra time at McDonald they said that you are not eligible to get salary to these day and they insulting between public and not just insulting but also through some Thing that I don't say but he said that I don't pay your salary and say lot of word against my athicks...
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