Claimed

McDonald's India Complaints & Reviews

1.8
Updated: Jul 25, 2025
Complaints 1409
Resolved
402
Unresolved
1007
Contacts

File a complaint to McDonald's India

Having problems with McDonald's India?

File a complaint and get it resolved by McDonald's India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

McDonald's India reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shraddha Bhagat
Jul 17, 2022
Report
Copy

Address: Hardcastle restaurant pvt ltd, McDonald's India family restaurant Devi zone opp big bazaar college road Nashik -4220055

Complaint against
McDonald's college Road branch Nashik -422005

Order ID _NCR-DL[protected]
SHRADDHA BHAGAT
1. Incomplete Order delivery
2. Rude and arrogant staff
3. Stale and undercooked food
4. Bad packaging
McDonald's India customer support has been notified about the posted complaint.
Dear Shraddha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Isha022
    Jul 16, 2022
    Resolved
    Report
    Copy
    Resolved

    It was all about yesterday i had ordered food from MC Donald's through Zomato, I have ordered only veg burgers and other food and in return the delivery was of wrong food.

    Horrible experience, had received non burger in my parcel, I m pure vegetarian marwari girl and eaten non veg bcz of this ### mistake by the MC DONALD outlet. I want proper action for this type of mistake by such standard food court.

    Regards
    Isha
    [protected]
    Aug 20, 2022
    Complaint marked as Resolved 
    McDonald's India customer support has been notified about the posted complaint.
    Verified Support
    Jul 18, 2022
    McDonald's India Customer Care's response
    Dear Isha,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

    Regards,
    Team McDonald's
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shahid M Shaikh
      from Ahmedabad, Gujarat
      Jul 16, 2022
      Resolved
      Report
      Copy
      Resolved

      MacD can improve delievery or food parcel service in rain water monsoon season, If we couldn't have any bag then how can we take out food in a proper way.A Paper bags can't help our food delievery upto home.even french fries becomes dried and hard because of rain water season paper bag was failed/ shown MacD food quality in monsoon season while take out delievery.
      last day I got problems with my French fries as well as my burgers.
      dur to monsoon i cancelled cock just because of paper bag and suddenly planned for MacD Meal can't able to take any bag for safe delivery.
      Try to Improve parcel service in everywhere specially for monsoon season as well as other season.
      A person can charge 10-20rs extra for proper bags for 200-1000rs meal at one time.
      once i was not able to take my food properly and need to eat in a way of home before reached home.
      this time i need to share my experience because many people got or get same problem.
      not happy in parcel service with paper bags everytime.
      _Shahid M Shaikh
      [protected]
      Aug 19, 2022
      Complaint marked as Resolved 
      McDonald's India customer support has been notified about the posted complaint.
      Verified Support
      Jul 18, 2022
      McDonald's India Customer Care's response
      Dear Shahid,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

      Regards,
      Team McDonald's
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        KKatrodiya
        from Surat, Gujarat
        Jul 16, 2022
        Report
        Copy

        Address: Number 3, Deepkamal Mall, G/1 & G/2 Block No 72, TP Scheme 3 Street, Nana Varachha, Surat, Gujarat 395006

        The franchise located in Surat City, Nana Varacha hase continuosly failed for setisfy the order, they always forget one items when it comes to Delevery, unfortunately that is the only franchise in the Area, and I have went to the branch when the mistake was made and the problem is still not resolved, this is not acceptable i mean I have spent my money for the food and if that items is not in my delivery pack my money is gone, please take this complain seriously and do something about it.
        McDonald's India customer support has been notified about the posted complaint.
        Dear Customer(KKatrodiya),

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

        Regards,
        Team McDonald's
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          MOHD SAMEER SIDDIQUI
          Jul 16, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Civil lines , Allahabad

          Your McD Employ doesn't listen to their costumers . As there was issue about pepsi, they did not full the glass and when i asked to fill more they started arguing and than too they misbehaved Although They waste softdrink while filling the glass. In case they don't full up the glass ask them to return my hardwork money back. Here’s the video. Contact me on [protected]
          +1 videos
          Aug 21, 2022
          Complaint marked as Resolved 
          McDonald's India customer support has been notified about the posted complaint.
          Verified Support
          Jul 18, 2022
          McDonald's India Customer Care's response
          Dear Mohd Sameer,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

          Regards,
          Team McDonald's
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vikas 1122
            Jul 16, 2022
            Report
            Copy

            Place:RAVE 3, KANPUR NAGAR
            Date: 15 /07 /2022
            Mere paani maangne par order lene wali ladki jo crew member hai ne vyanga(comment ) pass kiya ki ye har din paani maangta hai
            Mujhe ye sunkar behad kharab laga.
            Main har din MCDONALD'S jaata hoon shayad hee kabhi naaga ho jata ho aur main mcegg order karta hoon, kabhi mcallo, soft serve aur kabhi mcegg small meal bhi order karta hoon, phir bhi mere saath abhadrata (misbehave) kiya gaya
            Kripaya MANAGER aur anya crew members ko punish na karein
            Punishment ka haqdaar wahi ladki hai jisne apmaan kiya
            Kripaya aise badtameej logon ko MCDONALD'S mein aane hi na dein
            McDonald's India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vikas 1122
              Jul 15, 2022
              Report
              Copy

              Place : RAVE THREE, McDonalds, KANPUR
              Maine peene ka ek glass paani maanga aur yeh sunkar order lene wali ladki( crew member) ne vyanga(comment) kiya ki ye har din paani hi maangta hai,
              Ye sunkar mujhe behad kharab laga
              Date:15 /07/2022
              Main MCDONALD'S har din jata hoon
              Kabhi main mcegg order karta hoon kabhi aloo berger kabhi mcegg small meal aur kabhi soft serve ye sab order karta hoon
              Kripaya manager ko aur anya crew members ko punish na karein
              Jisne apmaan kiya hai wahi punishment ka haqdaar hai
              McDonald's India customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                gaurikaushiik
                from Bengaluru, Karnataka
                Jul 15, 2022
                Report
                Copy

                Address: Bangalore, Karnataka

                I was trying to order from the McDelivery app. My payment went through but my order didn’t get placed. My bank has been debited. I need my money back. I’m attaching a screenshot. Please look at the first transaction.
                +1 photos
                McDonald's India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  suryaperumal 1996
                  Jul 14, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Mumbai daravai,

                  My order 8/7/22
                  Order Number: SAK-DL[protected]
                  Order Cancelled, Refund will be processed in 7-8 days today 14/7/22
                  Not Refund money pls help
                  +1 photos
                  Aug 19, 2022
                  Complaint marked as Resolved 
                  McDonald's India customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 15, 2022
                  McDonald's India Customer Care's response
                  Dear Surya,

                  Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                  Regards,
                  Team McDonald's
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nauman Shekh
                    Jul 12, 2022
                    Report
                    Copy

                    Address: amtol darwaja, vhorvad road,vadnagar

                    I have ordered 6 burger and i have only received 5 burger they have not given my American cheese lava burger and mc Donald's is 35 km from my home now how to handle thiss
                    McDonald's India customer support has been notified about the posted complaint.
                    Dear Nauman,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                    Regards,
                    Team McDonald's
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pradnya Holey Nanavare
                      Jul 10, 2022
                      Report
                      Copy

                      I visited McDonald's india store at sinhagad road, pune, Maharashtra today. I wished to order 2 large fries and a burger. The person at counter was repeatedly asking me to add a drink and convert it to a meal. I denied for 3-4 times which he ignored and kept on forcing to add a drink. At a point i was irritated and agreed to add drink and make it a meal. I find this behaviour forceful and imposed by the employee.
                      McDonald's India customer support has been notified about the posted complaint.
                      Dear Pradnya,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                      Regards,
                      Team McDonald's
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Basavarajum
                        from Mysore, Karnataka
                        Jul 8, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mysore near railwaystation

                        Ur stoff not responsible currectly .and talking with me loudly in mysore railway station branch
                        Aug 13, 2022
                        Complaint marked as Resolved 
                        McDonald's India customer support has been notified about the posted complaint.
                        Jul 08, 2022
                        Updated by Basavarajum
                        Ur stoff talking with me loudly and not currect response and unessry dilyd and wast my time
                        Verified Support
                        Jul 11, 2022
                        McDonald's India Customer Care's response
                        Dear Customer(Basavarajum),

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number and at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                        Regards,
                        Team McDonald's
                        Jul 13, 2022
                        Updated by Basavarajum
                        [protected]
                        Verified Support
                        Jul 13, 2022
                        McDonald's India Customer Care's response
                        Dear Customer(Basavarajum),

                        Thanks for sharing your contact number with us. We request you to kindly share your email Id as well with us so that we can assist you further in this regard.

                        Regards,
                        Team McDonald's
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Santoshkumar Navik
                          Jul 8, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Sama sanvali branch vadodara gujarat india

                          This is Santosh Kumar from Vadodara Gujarat and a rider of swiggy for delivery partner,
                          McDonald's Sama sanvali branch all the staff are miss behaving with all the riders and mark food ready before the deliver even after marking food is ready they make deliver the food after so long waiting time they don't even care about anybody,
                          All the staff of McDonald's Sama sanvali branch of Vadodara Gujarat state are non responsible persons,
                          I think it will harm to McDonald's reputation and the customers who are ordering through swiggy they are cheating with them,
                          I hope the concern will be judge by some responsible person of McDonald's and expecting to take an emergency and proper action on them
                          Aug 11, 2022
                          Complaint marked as Resolved 
                          McDonald's India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2022
                          McDonald's India Customer Care's response
                          Dear Santosh,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number and at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                          Regards,
                          Team McDonald's
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Z
                            Zidane Dcosta
                            Jul 7, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            I had ordered 8 burgers on which I had applied a promo code for receiving a meal for free but when my order arrived there wasn't any meal in that, I didn't receive the items, it was my birthday party and it was ruined, I clearly remember I had applied the code, it's the faulty app that made the error, ever expected such from McDonald. I ordered from here cause I had trust which I lost.
                            I want this complaint to heard and responded.
                            Aug 9, 2022
                            Complaint marked as Resolved 
                            McDonald's India customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 08, 2022
                            McDonald's India Customer Care's response
                            Dear Zidane,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                            Regards,
                            Team McDonald's
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sanika Deshpande
                              Jul 6, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Plot No 1278, Suyog Plaza, Jangali Maharaj Rd, opposite CakeShahi Cake Shop, Deccan Gymkhana, Pune, Maharashtra 411004

                              Today i.e. 6th July 2022 at around 5:50pm we noticed a dead fly in fries of our McAloo Tikki Meal. As soon as we noticed we went to the present authority and got our meal exchanged after they took a photo which was evidence of deficiency in service. Later on when we asked them for the said picture (evidence) they completely refused to give the evidence by saying that they destroyed the meal as well as the picture which was the evidence from the authority's device.
                              Aug 9, 2022
                              Complaint marked as Resolved 
                              McDonald's India customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 08, 2022
                              McDonald's India Customer Care's response
                              Dear Sanika,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                              Regards,
                              Team McDonald's
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Riya Chavan
                                Jul 6, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Goregaon West,Mumbai Maharashtra
                                Website: Mc delivery

                                Its been 48 hours since i placed my order the money got debited from my account and the order never got placed, the amount of 601₹ but it hasn’t been refunded yet, the store said it would be refunded in 48hours.
                                Aug 6, 2022
                                Complaint marked as Resolved 
                                McDonald's India customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 06, 2022
                                McDonald's India Customer Care's response
                                Dear Riya,

                                Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                                Regards,
                                Team McDonald's
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shruti Gandhi12
                                  from Vadodara, Gujarat
                                  Jul 4, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Vadodara

                                  I order food from MacDonald vadodara, BAPOD on 4th of July around 3:15 and paid 532 using my Zeta Sodexo card money got deducted but order didn't placed i called them but didn't get proper response i didn't get order id but attaching statement of my account
                                  +1 photos
                                  Aug 15, 2022
                                  Complaint marked as Resolved 
                                  McDonald's India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2022
                                  McDonald's India Customer Care's response
                                  Dear Shruti,

                                  Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                                  Regards,
                                  Team McDonald's
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Divesh18181818
                                    from Delhi, Delhi
                                    Jul 1, 2022
                                    Report
                                    Copy

                                    I bought 3 burgers from huda store mc aloo tikki burger . The red sauce what they put in it was very sour. After eating that burger my health is getting worse after eating it.. please take action against it..
                                    McDonald's India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rashi Zutshi
                                      Jun 30, 2022
                                      Report
                                      Copy

                                      Address: mc Donald Vikaspuri 110018 near PVR

                                      I have visited MC Donald Vikaspuri 110018 near PVR on 30/6/22. After giving my order on the counter...I asked for online payment mode...I was told u can pay through qr scan code instantly. I made the payment it was deducted from my account instantly however the receipt I got from the counter showed payment failed(time :19:53:27) 1308.30 again I made the payment and same thing happened((19:55:66)Rs 1308.30
                                      Request you to kindly refund my amount.
                                      Total 2616.60rs

                                      I
                                      McDonald's India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Paresh Vaddoriya
                                        Jun 30, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I purchased food from McDonald's Rajhans cinema - nikol - ahmedabad for 458 rupees but store cashier told me 1 minute is finished for payment so you have do it again. I have done payment 2 times so when I will get my refund back ?
                                        +1 photos
                                        Aug 10, 2022
                                        Complaint marked as Resolved 
                                        McDonald's India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 02, 2022
                                        McDonald's India Customer Care's response
                                        Dear Paresh,

                                        Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                                        Regards,
                                        Team McDonald's
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit