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McDonald's India Complaints & Reviews

1.8
Updated: Jul 25, 2025
Complaints 1410
Resolved
402
Unresolved
1008
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McDonald's India reviews & complaints page 13

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M
Manikanta Balineni
Jul 17, 2022
Resolved
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Address: Nexus Hyderabad,KPHB

We have ordered 2-spicy chicken combo in that chicken wings were not cooked properly, it have been lefted of like as raw chicken substance in it but outside the coating was fried good !!
Aug 21, 2022
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
Jul 17, 2022
Updated by Manikanta Balineni
We have ordered 2-spicy chicken combo in that chicken wings were not cooked properly, it have been lefted of like as raw chicken substance in it but outside the coating was fried good !!

Verified Support
Jul 19, 2022
McDonald's India Customer Care's response
Dear Manikanta,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
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    S
    Shraddha Bhagat
    Jul 17, 2022
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    Address: Hardcastle restaurant pvt ltd, McDonald's India family restaurant Devi zone opp big bazaar college road Nashik -4220055

    Complaint against
    McDonald's college Road branch Nashik -422005

    Order ID _NCR-DL[protected]
    SHRADDHA BHAGAT
    1. Incomplete Order delivery
    2. Rude and arrogant staff
    3. Stale and undercooked food
    4. Bad packaging
    McDonald's India customer support has been notified about the posted complaint.
    Dear Shraddha,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

    Regards,
    Team McDonald's
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      I
      Isha022
      Jul 16, 2022
      Resolved
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      Resolved

      It was all about yesterday i had ordered food from MC Donald's through Zomato, I have ordered only veg burgers and other food and in return the delivery was of wrong food.

      Horrible experience, had received non burger in my parcel, I m pure vegetarian marwari girl and eaten non veg bcz of this ### mistake by the MC DONALD outlet. I want proper action for this type of mistake by such standard food court.

      Regards
      Isha
      [protected]
      Aug 20, 2022
      Complaint marked as Resolved 
      McDonald's India customer support has been notified about the posted complaint.
      Verified Support
      Jul 18, 2022
      McDonald's India Customer Care's response
      Dear Isha,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

      Regards,
      Team McDonald's
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        S
        Shahid M Shaikh
        from Ahmedabad, Gujarat
        Jul 16, 2022
        Resolved
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        Resolved

        MacD can improve delievery or food parcel service in rain water monsoon season, If we couldn't have any bag then how can we take out food in a proper way.A Paper bags can't help our food delievery upto home.even french fries becomes dried and hard because of rain water season paper bag was failed/ shown MacD food quality in monsoon season while take out delievery.
        last day I got problems with my French fries as well as my burgers.
        dur to monsoon i cancelled cock just because of paper bag and suddenly planned for MacD Meal can't able to take any bag for safe delivery.
        Try to Improve parcel service in everywhere specially for monsoon season as well as other season.
        A person can charge 10-20rs extra for proper bags for 200-1000rs meal at one time.
        once i was not able to take my food properly and need to eat in a way of home before reached home.
        this time i need to share my experience because many people got or get same problem.
        not happy in parcel service with paper bags everytime.
        _Shahid M Shaikh
        [protected]
        Aug 19, 2022
        Complaint marked as Resolved 
        McDonald's India customer support has been notified about the posted complaint.
        Verified Support
        Jul 18, 2022
        McDonald's India Customer Care's response
        Dear Shahid,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

        Regards,
        Team McDonald's
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          K
          KKatrodiya
          from Surat, Gujarat
          Jul 16, 2022
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          Address: Number 3, Deepkamal Mall, G/1 & G/2 Block No 72, TP Scheme 3 Street, Nana Varachha, Surat, Gujarat 395006

          The franchise located in Surat City, Nana Varacha hase continuosly failed for setisfy the order, they always forget one items when it comes to Delevery, unfortunately that is the only franchise in the Area, and I have went to the branch when the mistake was made and the problem is still not resolved, this is not acceptable i mean I have spent my money for the food and if that items is not in my delivery pack my money is gone, please take this complain seriously and do something about it.
          McDonald's India customer support has been notified about the posted complaint.
          Dear Customer(KKatrodiya),

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

          Regards,
          Team McDonald's
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            M
            MOHD SAMEER SIDDIQUI
            Jul 16, 2022
            Resolved
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            Resolved

            Address: Civil lines , Allahabad

            Your McD Employ doesn't listen to their costumers . As there was issue about pepsi, they did not full the glass and when i asked to fill more they started arguing and than too they misbehaved Although They waste softdrink while filling the glass. In case they don't full up the glass ask them to return my hardwork money back. Here’s the video. Contact me on [protected]
            +1 videos
            Aug 21, 2022
            Complaint marked as Resolved 
            McDonald's India customer support has been notified about the posted complaint.
            Verified Support
            Jul 18, 2022
            McDonald's India Customer Care's response
            Dear Mohd Sameer,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

            Regards,
            Team McDonald's
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              V
              Vikas 1122
              Jul 16, 2022
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              Place:RAVE 3, KANPUR NAGAR
              Date: 15 /07 /2022
              Mere paani maangne par order lene wali ladki jo crew member hai ne vyanga(comment ) pass kiya ki ye har din paani maangta hai
              Mujhe ye sunkar behad kharab laga.
              Main har din MCDONALD'S jaata hoon shayad hee kabhi naaga ho jata ho aur main mcegg order karta hoon, kabhi mcallo, soft serve aur kabhi mcegg small meal bhi order karta hoon, phir bhi mere saath abhadrata (misbehave) kiya gaya
              Kripaya MANAGER aur anya crew members ko punish na karein
              Punishment ka haqdaar wahi ladki hai jisne apmaan kiya
              Kripaya aise badtameej logon ko MCDONALD'S mein aane hi na dein
              McDonald's India customer support has been notified about the posted complaint.
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                V
                Vikas 1122
                Jul 15, 2022
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                Place : RAVE THREE, McDonalds, KANPUR
                Maine peene ka ek glass paani maanga aur yeh sunkar order lene wali ladki( crew member) ne vyanga(comment) kiya ki ye har din paani hi maangta hai,
                Ye sunkar mujhe behad kharab laga
                Date:15 /07/2022
                Main MCDONALD'S har din jata hoon
                Kabhi main mcegg order karta hoon kabhi aloo berger kabhi mcegg small meal aur kabhi soft serve ye sab order karta hoon
                Kripaya manager ko aur anya crew members ko punish na karein
                Jisne apmaan kiya hai wahi punishment ka haqdaar hai
                McDonald's India customer support has been notified about the posted complaint.
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                  G
                  gaurikaushiik
                  from Bengaluru, Karnataka
                  Jul 15, 2022
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                  Address: Bangalore, Karnataka

                  I was trying to order from the McDelivery app. My payment went through but my order didn’t get placed. My bank has been debited. I need my money back. I’m attaching a screenshot. Please look at the first transaction.
                  McDonald's India customer support has been notified about the posted complaint.
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                    S
                    suryaperumal 1996
                    Jul 14, 2022
                    Resolved
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                    Resolved

                    Address: Mumbai daravai,

                    My order 8/7/22
                    Order Number: SAK-DL[protected]
                    Order Cancelled, Refund will be processed in 7-8 days today 14/7/22
                    Not Refund money pls help
                    Aug 19, 2022
                    Complaint marked as Resolved 
                    McDonald's India customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 15, 2022
                    McDonald's India Customer Care's response
                    Dear Surya,

                    Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                    Regards,
                    Team McDonald's
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                      N
                      Nauman Shekh
                      Jul 12, 2022
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                      Address: amtol darwaja, vhorvad road,vadnagar

                      I have ordered 6 burger and i have only received 5 burger they have not given my American cheese lava burger and mc Donald's is 35 km from my home now how to handle thiss
                      McDonald's India customer support has been notified about the posted complaint.
                      Dear Nauman,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                      Regards,
                      Team McDonald's
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                        P
                        Pradnya Holey Nanavare
                        Jul 10, 2022
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                        I visited McDonald's india store at sinhagad road, pune, Maharashtra today. I wished to order 2 large fries and a burger. The person at counter was repeatedly asking me to add a drink and convert it to a meal. I denied for 3-4 times which he ignored and kept on forcing to add a drink. At a point i was irritated and agreed to add drink and make it a meal. I find this behaviour forceful and imposed by the employee.
                        McDonald's India customer support has been notified about the posted complaint.
                        Dear Pradnya,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                        Regards,
                        Team McDonald's
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                          B
                          Basavarajum
                          from Mysore, Karnataka
                          Jul 8, 2022
                          Resolved
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                          Resolved

                          Address: Mysore near railwaystation

                          Ur stoff not responsible currectly .and talking with me loudly in mysore railway station branch
                          Aug 13, 2022
                          Complaint marked as Resolved 
                          McDonald's India customer support has been notified about the posted complaint.
                          Jul 08, 2022
                          Updated by Basavarajum
                          Ur stoff talking with me loudly and not currect response and unessry dilyd and wast my time
                          Verified Support
                          Jul 11, 2022
                          McDonald's India Customer Care's response
                          Dear Customer(Basavarajum),

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number and at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                          Regards,
                          Team McDonald's
                          Jul 13, 2022
                          Updated by Basavarajum
                          [protected]
                          Verified Support
                          Jul 13, 2022
                          McDonald's India Customer Care's response
                          Dear Customer(Basavarajum),

                          Thanks for sharing your contact number with us. We request you to kindly share your email Id as well with us so that we can assist you further in this regard.

                          Regards,
                          Team McDonald's
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                            S
                            Santoshkumar Navik
                            Jul 8, 2022
                            Resolved
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                            Resolved

                            Address: Sama sanvali branch vadodara gujarat india

                            This is Santosh Kumar from Vadodara Gujarat and a rider of swiggy for delivery partner,
                            McDonald's Sama sanvali branch all the staff are miss behaving with all the riders and mark food ready before the deliver even after marking food is ready they make deliver the food after so long waiting time they don't even care about anybody,
                            All the staff of McDonald's Sama sanvali branch of Vadodara Gujarat state are non responsible persons,
                            I think it will harm to McDonald's reputation and the customers who are ordering through swiggy they are cheating with them,
                            I hope the concern will be judge by some responsible person of McDonald's and expecting to take an emergency and proper action on them
                            Aug 11, 2022
                            Complaint marked as Resolved 
                            McDonald's India customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 11, 2022
                            McDonald's India Customer Care's response
                            Dear Santosh,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number and at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                            Regards,
                            Team McDonald's
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                              Z
                              Zidane Dcosta
                              Jul 7, 2022
                              Resolved
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                              Resolved

                              I had ordered 8 burgers on which I had applied a promo code for receiving a meal for free but when my order arrived there wasn't any meal in that, I didn't receive the items, it was my birthday party and it was ruined, I clearly remember I had applied the code, it's the faulty app that made the error, ever expected such from McDonald. I ordered from here cause I had trust which I lost.
                              I want this complaint to heard and responded.
                              Aug 9, 2022
                              Complaint marked as Resolved 
                              McDonald's India customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 08, 2022
                              McDonald's India Customer Care's response
                              Dear Zidane,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                              Regards,
                              Team McDonald's
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                                S
                                Sanika Deshpande
                                Jul 6, 2022
                                Resolved
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                                Resolved

                                Address: Plot No 1278, Suyog Plaza, Jangali Maharaj Rd, opposite CakeShahi Cake Shop, Deccan Gymkhana, Pune, Maharashtra 411004

                                Today i.e. 6th July 2022 at around 5:50pm we noticed a dead fly in fries of our McAloo Tikki Meal. As soon as we noticed we went to the present authority and got our meal exchanged after they took a photo which was evidence of deficiency in service. Later on when we asked them for the said picture (evidence) they completely refused to give the evidence by saying that they destroyed the meal as well as the picture which was the evidence from the authority's device.
                                Aug 9, 2022
                                Complaint marked as Resolved 
                                McDonald's India customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 08, 2022
                                McDonald's India Customer Care's response
                                Dear Sanika,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                                Regards,
                                Team McDonald's
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                                  R
                                  Riya Chavan
                                  Jul 6, 2022
                                  Resolved
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                                  Resolved

                                  Address: Goregaon West,Mumbai Maharashtra
                                  Website: Mc delivery

                                  Its been 48 hours since i placed my order the money got debited from my account and the order never got placed, the amount of 601₹ but it hasn’t been refunded yet, the store said it would be refunded in 48hours.
                                  Aug 6, 2022
                                  Complaint marked as Resolved 
                                  McDonald's India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 06, 2022
                                  McDonald's India Customer Care's response
                                  Dear Riya,

                                  Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                                  Regards,
                                  Team McDonald's
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                                    S
                                    Shruti Gandhi12
                                    from Vadodara, Gujarat
                                    Jul 4, 2022
                                    Resolved
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                                    Resolved

                                    Address: Vadodara

                                    I order food from MacDonald vadodara, BAPOD on 4th of July around 3:15 and paid 532 using my Zeta Sodexo card money got deducted but order didn't placed i called them but didn't get proper response i didn't get order id but attaching statement of my account
                                    Aug 15, 2022
                                    Complaint marked as Resolved 
                                    McDonald's India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 05, 2022
                                    McDonald's India Customer Care's response
                                    Dear Shruti,

                                    Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                                    Regards,
                                    Team McDonald's
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                                      D
                                      Divesh18181818
                                      from Delhi, Delhi
                                      Jul 1, 2022
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                                      I bought 3 burgers from huda store mc aloo tikki burger . The red sauce what they put in it was very sour. After eating that burger my health is getting worse after eating it.. please take action against it..
                                      McDonald's India customer support has been notified about the posted complaint.
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                                        R
                                        Rashi Zutshi
                                        Jun 30, 2022
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                                        Address: mc Donald Vikaspuri 110018 near PVR

                                        I have visited MC Donald Vikaspuri 110018 near PVR on 30/6/22. After giving my order on the counter...I asked for online payment mode...I was told u can pay through qr scan code instantly. I made the payment it was deducted from my account instantly however the receipt I got from the counter showed payment failed(time :19:53:27) 1308.30 again I made the payment and same thing happened((19:55:66)Rs 1308.30
                                        Request you to kindly refund my amount.
                                        Total 2616.60rs

                                        I
                                        McDonald's India customer support has been notified about the posted complaint.
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