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McDonald's India Complaints & Reviews

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1.8
Updated: Jul 25, 2025
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402
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McDonald's India reviews & complaints page 7

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K
Kalpana Mahor
from Jaipur, Rajasthan
Jan 7, 2023
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Address: Gaurav tower II, Malviya Nagar, Jaipur, Rajasthan -302017

I have ordered some items from McDonald's (gaurav tower, Jaipur) online through Zomato but I didn't got 2 MC puff's and this has happened so many times with me that I receive incomplete items from my order and below I'm providing the bill of my order and even the contact number wasn't picked up when I called so please do something about that kindly provide the complete orders
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    A
    Ammu25
    from Thane, Maharashtra
    Jan 4, 2023
    Jan 4, 2023
    This thread was updated on Jan 4, 2023
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    Address: Viviana Mall, Thane

    I made an order on 25th dec 2022 of Ras. 749. The money got debited from account but payment did not reflect there. The store manager told maybe some gitch happened during payment you will refund by 5 - 7 days . Its more than 7 days I still haven't received my refund and now the store manager is not responding my calls and text msg.
    +1 photos
    McDonald's India customer support has been notified about the posted complaint.
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    Dear Ammu,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia. com, and our team will take this ahead.

    Regards,
    Team McDonald's
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      A
      Ammu25
      from Thane, Maharashtra
      Jan 4, 2023
      Jan 4, 2023
      This thread was updated on Jan 4, 2023
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      Address: Viviana Mall, Thane

      I made an order in store on 25th dec 2022, it was 749 rs. The money got debited my account but the payment didn't reflect there. The store manager told me may be some gitch happened during payment you will get refund by 5 -7days. Its been more than 7 days I still haven't received my refund and now the store manager is not responding my calls nd text message.
      +1 photos
      McDonald's India customer support has been notified about the posted complaint.
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      Dear Ammu,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia. com, and our team will take this ahead.

      Regards,
      Team McDonald's
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        S
        Shrey1234599999
        Jan 2, 2023
        Feb 8, 2023
        This thread was updated on Feb 8, 2023
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        I made an order from Mcdonalds app on 31st Dec 2022, it was of ₹524/- The store cancelled my order for which I had paid. They said money will be refunded but it's been more than 48hrs and I still haven't received my refund.
        +1 photos
        McDonald's India customer support has been notified about the posted complaint.
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        Dear Shrey,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

        Regards,
        Team McDonald's
        Reply
        Shrey1234599999's [Complaint's author] reply, Jan 7, 2023
        I have shared the details on [email protected] but there are no updates yet.
        Dear Shrey,

        Thanks for sharing the details with us. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

        Regards,
        Team McDonald's
        Reply
        Shrey1234599999's [Complaint's author] reply, Feb 7, 2023
        It's been more than 30 days today and I haven't received my refund yet!
        Dear Shrey,

        Thanks for letting us know. Your delight is very important to us. This is to inform you that your concern has been noted and our team is working on it. We'll be in touch with you shortly.

        Regards,
        Team McDonald's
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          K
          Kamal123456789
          from Nagar, Rajasthan
          Jan 2, 2023
          Jan 3, 2023
          This thread was updated on Jan 3, 2023
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          Address: Phagwara highway Jalandhar Punjab

          I bought two mcaloo tikki and two med ice tea from McDonald's. Bill amount was rs 268.80. I paid by debit card. staff said that my card declined so they ask me to swipe again. I swiped again and from next counter i pick my order and leave drive through. When I came back home i checked my phone. They charged me twice for same order. I don't know it was by mistake or they did intentionally but i am very disappointed and want my hard earn money back. Please do the needful
          McDonald's India customer support has been notified about the posted complaint.
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          Dear Kamal,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

          Regards,
          Team McDonald's
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            R
            Rohith Kumar Dhoni
            from New Delhi, Delhi
            Jan 2, 2023
            Jan 3, 2023
            This thread was updated on Jan 3, 2023
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            Address: 7B,BSNL STR Staff Quarters,, P Block,20th street,, 6th Avenue, Anna Nagar West,, Chennai-600040

            I ordered a Mc saver Maharaja Mac Combo
            My Maharaja Mac Was Burnt to Black & There was no cheese also, pls refund the money
            +1 photos
            McDonald's India customer support has been notified about the posted complaint.
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            Dear Rohith,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

            Regards,
            Team McDonald's
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              V
              Vinutha K shetty
              Dec 30, 2022
              Jan 2, 2023
              This thread was updated on Jan 2, 2023
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              Hi, I place an order with McDonald’s on 30/12/22. My money was deducted and the order was not placed
              McDonald's India customer support has been notified about the posted complaint.
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              Dear Vinutha,

              Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

              Regards,
              Team McDonald's
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                V
                Vinutha K shetty
                Dec 30, 2022
                Jan 2, 2023
                This thread was updated on Jan 2, 2023
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                Hi, I place an order with McDonald’s on 30/12/22. My money was deducted and the order was not placed so what am I supposed to do?
                +1 photos
                McDonald's India customer support has been notified about the posted complaint.
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                Dear Vinutha,

                Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                Regards,
                Team McDonald's
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                  N
                  Navin Vivek
                  Dec 30, 2022
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                  Address: New Delhi

                  I was asked by Mcdonald staff at Sarojini Nagar, New Delhi to pay my UPI. I did and the amount got debited from my account...but the staff and even the manager refused to serve us...they stated that they have not received the payment...of rs.122. The manager was rude and even told me that she would call the police..they forced me to pay again
                  It seems it is a organized malpractice by staff to cheat the customers...the rude behavior of staff and cheating my Mcdonald is unprecedented and was not accepted by a brand like this
                  McDonald's India customer support has been notified about the posted complaint.
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                    A
                    Akash Santosh Toshniwal
                    Dec 29, 2022
                    Dec 30, 2022
                    This thread was updated on Dec 30, 2022
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                    Address: Opp Big Bazaar collage Road Nashik

                    Sir many times I visit your outlet but most of time they say this product is not available many time sir ...so why you going this outlet...they have not Available any product why you going this outlet
                    +1 photos
                    McDonald's India customer support has been notified about the posted complaint.
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                    Dear Akash,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                    Regards,
                    Team McDonald's
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                      A
                      Akash Santosh Toshniwal
                      Dec 29, 2022
                      Dec 30, 2022
                      This thread was updated on Dec 30, 2022
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                      Address: Opp big baazar collage road Nashik

                      Sir many of times I visit madonalds store but every time they answers this product are not available every time please you solve this problem
                      Ex(mac flurry, banana caramel)
                      +1 photos
                      McDonald's India customer support has been notified about the posted complaint.
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                      Dear Akash,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                      Regards,
                      Team McDonald's
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                        S
                        Siddhant Dorage
                        Dec 29, 2022
                        Dec 29, 2022
                        This thread was updated on Dec 29, 2022
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                        Address: Pimple Gurav Pune 411061

                        I had ordered an order of rupess 229. My money got deducted but the order did not get placed. I also had a call with the Store but they too said that order is not placed. Order was placed on 29/12/2022 at 13.12 pm. Transaction id is[protected]. Please provide me my refund.
                        +1 photos
                        McDonald's India customer support has been notified about the posted complaint.
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                        Dear Siddhant,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                        Regards,
                        Team McDonald's
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                          S
                          Siddhant Dorage
                          Dec 29, 2022
                          Dec 29, 2022
                          This thread was updated on Dec 29, 2022
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                          Address: Pimple Gurav Pune 411061

                          At 29th December 2022 13.29pm i placed a order worth rupees 229. My payment got successful but order did not get placed. I have called to the store but they said order did not get placed. The UPI transaction id is[protected]. And the payment was received at [protected]@paytm. Please provide me my refund back.
                          McDonald's India customer support has been notified about the posted complaint.
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                          Dear Siddhant,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                          Regards,
                          Team McDonald's
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                            R
                            Raabiah
                            Dec 29, 2022
                            Dec 29, 2022
                            This thread was updated on Dec 29, 2022
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                            Address: CMH Road Indiranagar Bangalore Karnataka India

                            My friend and I went to McDonald's yesterday, and did not receive a detailed bill with pricing from McDonald's. We received the order confirmation bill where no pricing is mentioned. I had to specifically ask for a detailed bill to be sent to my number which turned out to be inaccurate. The items were mentioned partially without any amounts beside it and the total was stated.
                            +1 photos
                            McDonald's India customer support has been notified about the posted complaint.
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                            Dear Raabiah,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                            Regards,
                            Team McDonald's
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                              S
                              Sarabjit yadav
                              Dec 27, 2022
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                              I order burger from Mc Donald mahagun metro mall and I received burger with fungus in it.

                              I want to file complain against this and want compensation against it, as it can cause me food poisoning

                              My order number is 281
                              +2 photos
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                                A
                                aryan.oberoi
                                from Pune, Maharashtra
                                Dec 27, 2022
                                Dec 28, 2022
                                This thread was updated on Dec 28, 2022
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                                Resolved

                                Amount deducted five times, but order was not placed on mc delivery (16-Dec-2022). Request you to kindly initiate and also process the refund.
                                Store's Location: Mc Donalds, Hinjewadi Pune (Opp. KPIT).

                                No action has been taken by Mc Donalds till now!
                                Only fooling with different timelines.

                                Lost a decade long customer after this experience!
                                +1 photos
                                Jan 3, 2023
                                Complaint marked as Resolved 
                                The refund for all the 5 transactions has been received.
                                McDonald's India customer support has been notified about the posted complaint.
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                                Dear Aryan,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                                Regards,
                                Team McDonald's
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                                  A
                                  aryan.oberoi
                                  from Pune, Maharashtra
                                  Dec 27, 2022
                                  Dec 28, 2022
                                  This thread was updated on Dec 28, 2022
                                  Resolved
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                                  Resolved

                                  On 16-Dec-2022, tried placing the order using Mc Delivery App but it had failed 5 times resulting in 5 transactions for which order was not placed.
                                  As stated by Mc Donalds the refund will be issues in 7 working days, but nothing happened!
                                  Refund amounting to Rs.2326 is still pending and they just keep fooling around!
                                  Will keep raising it to each portal till it reached to Saurabh Kalra!
                                  Jan 3, 2023
                                  Complaint marked as Resolved 
                                  The refund has been received. Thank you McD.
                                  McDonald's India customer support has been notified about the posted complaint.
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                                  Dear Aryan,

                                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                                  Regards,
                                  Team McDonald's
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                                    A
                                    Akash0709
                                    from Agra, Uttar Pradesh
                                    Dec 26, 2022
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                                    Hi, I placed my order at McDonald’s agra and my transaction ID is 1238966 on the date of 16th December 2022. A amount of 691.96 was debited from my account but it was not received by McDonald’s so they told me that it will be refunded back to me in 48 hours. But it’s been 10 days Now. Please let me know when can i expect my amount to be refunded back to me.
                                    McDonald's India customer support has been notified about the posted complaint.
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                                      A
                                      Aditya Bhojani
                                      Dec 25, 2022
                                      Dec 27, 2022
                                      This thread was updated on Dec 27, 2022
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                                      Address: Atlantis K10, Opp Vadodara Central, Genda Cir, Alkapuri, Vadodara, Gujarat 390001

                                      Me and my friend decided to go to McDonald's at Atlantis K10, Opp Vadodara Central, Genda Cir, Alkapuri, Vadodara.And i got one of the worst experience.Staff don't even know how to give icecream.And I order 3 regular McAloo tikki meal and they placed order of only 2 Meal.Taking time to give order.Please do pay attention on this issue.
                                      McDonald's India customer support has been notified about the posted complaint.
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                                      Dear Aditya,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                                      Regards,
                                      Team McDonald's
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                                        S
                                        Sagufta kapadia
                                        from Bharuch, Gujarat
                                        Dec 24, 2022
                                        Dec 26, 2022
                                        This thread was updated on Dec 26, 2022
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                                        Address: Nh-8, Bharuch

                                        Today i went to mcdonalds bharuch, i ordered a meal through drive thru and asked them to pack it. They charged me for their carry bags with their logo on it.i asked the employe about the matter and he told me that goverment has changed the rule.so rude n unfair.
                                        McDonald's India customer support has been notified about the posted complaint.
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                                        Dear Sagufta,

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

                                        Regards,
                                        Team McDonald's
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